IMMEDIATE HIRING FOR BPO JOBS IN INDIA
Call Center Representative Job Responsibilities: 1.Determines requirements by working with customers. 2.Answers inquiries by clarifying desired information by researching, locating, and providing information. 3.Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems. 4.Fulfills requests by clarifying desired information; completing transactions, and forwarding requests. 5.Sells additional services by recognizing opportunities to up-sell accounts, and explains new features. 6.Maintains call center database by entering information. 7.Keeps equipment operational by following established procedures, and reporting malfunctions. 8.Enhances organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments. Call Center Representative Qualifications/Skills: 1.Excellent verbal communication skills 2.Telephone skills 3.Friendly and pleasant manner 4.Data entry skills 5.Typing and word processing skills 6.Documentation skills 7.Active listening skills 8.Attention to detail 9.Problem solving skills Salary:-10k to 15k For Further Information Contact Us:- HR Abitha Ph no:-6385235307
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