JOB OPENING FOR CCE CUSTOMER CARE FOR UK SURVEY OUTBOUND VOI IN KOLKATA
We are hiring for Internation UK telle calling Lead Generation (Survey Campaign) in urgent basis for Kolkata Location. Education – 10+2/Under graduate/graduate Experience – 1 – 2 Years survey campaign telecalling Contact: A Kundu Number: 8420^104800 Location – KOLKATA Remuneration: Best in the Industry.+ target based incentives Candidates will be responsible for Customer / Prospect Data management, lead generation, cold calling, Managing and growing existing client relationships. Key responsibilities and accountabilities include but are not limited to those listed below: ●• Data management, Validate accuracy of prospect / Customer data ●• Lead Generation - Generate leads through various resources ●• Researching and qualifying new lead ●• Communicating with customers, making outbound calls to potential customers, and following up on leads ●• Explaining and demonstrating features of software product and its associated services ●• Follow the survey process to maximize survey potential. ●• Answering potential customers' questions and providing additional information ●• Achieve targets on a daily, weekly and monthly basis ●• Keeping up with product and service information and updates Knowledge, skills, training and experience: ●• Previous experience in an outbound call centre or a related survey position preferred ●• Proficiency in Microsoft Office, CRM and Dialer software. Willing to understand new CRM/Dialer tools as per company requirements ●• Excellent communication skills, both verbal and written ●• Good organizational skills and the ability to multitask ●• Excellent phone and cold calling skills ●• Exceptional customer service skills ●• Strong Business development and converting skills ●• Ability to achieve targets ●•Self-Motivated Regards, A Kundu Next Limit Service Pvt. Ltd.
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