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IVR stands for Interactive Voice Response, a technology that automates routine customer service interactions by allowing callers to interact using touch tone digits or their voice. A basic example of an IVR application is an automated attendant or voice menu: callers are presented with a recorded menu and respond by selecting a digit or, in some cases, by entering an extension number. The automated attendant eliminates the need for a live operator to handle the call. More complex applications include perscription refill for pharmacies, password reset, voice surveys, account balance inquiries, flight status checks, package tracking, pre-sales qualification questionnaires, etc. The key idea is to automate a routine, repetitive task that would otherwise require the time and effort of an employee. The savings potential gives IVR solutions a very rapid return on investment (ROI), as on server can potentially eliminate multiple live agents. IVR systems are historically sold at a premium, to large degree because of the strong ROI. A system with four ports (and thus capable of processing four concurrent calls) could cost thousands of dollars. Like conference bridging, voice messaging and other communications applications, IVR is generally an add-on component for a traditional phone system. Key Facts & FeaturesAll IVR systems are capable of prompting (playing audio) and collecting digits from the caller. Replacing the touch-tone interface with a voice interface requires additional software and significantly increases the expense of the platform. IVR platforms usually provide a means for recording audio from the caller. This can be used to record prompts, but the quality is generally quite poor. Most systems will also accept pre-recorded audio, and there are professional voice talents that offer custom prompts. IVR applications frequently interact with other data systems. This is often done using direct access to relational database systems through technologies like ODBC or by using making web service calls using protocols like REST or SOAP. Many IVR systems are sold as a runtime platform, meaning that business applications will need to be purchased or custom built. Frequently the service creation environment is an additional charge. Traditional IVR systems interface with the PSTN or a PBX system using either analog or digital trunks. More recent IVR systems support connections over IP using SIP. Legacy platforms tend to license by the port, while IP systems license by the concurrent call. IVR systems can be connected directly to the PSTN or they can be integrated with a business phone system. Systems that are directly connected to the PSTN support "terminal" applications -- applications that never require redirecting the caller to a live agent. Integrated IVR systems, on the other hand, can route calls to other resources within a business or even outside of it. Key BenefitsThe primary benefit of IVR is the savings compared to hiring staff to handle boring and repetitive tasks. Automating basic customer service functions makes sense in situations where the task is relatively simple and the input and output values can be conveyed by phone. Another benefit is the unlimited hours that an IVR system can put in each day. With a properly configured IVR system your company can offer top notch customer service even when closed for the evening or weekend. IVR systems can easily support multiple languages, allowing your business to service international markets abroad and multi-lingual customers at home.

True 4g speed a state-of-the-art device to enjoy super-fast internet. Enjoy download speed up to 150 mbps and upload speed up to 50 mbps. 4g features on 2g/3g smartphones access high speed 4g data and download JIO4gvoice app on your 2g/3g smartphones to make hd voice calls, with JIO sim in your JIOfi video and hd voice calls make video and hd voice calls, send sms and set up even (5+1) audio ; (3+1) video conference calls with the JIO4gvoice app. Connect and share recommended to connect up to 10 wi-fi enabled devices (Smartphone, Laptops, Tablets and even Smart TVs). JIOfi allows to connect up to 32 devices. Powerful battery battery (2300mAh) supports up to 6 hours of surf time on the go device sleek and stylish JIOfi to stay connected to your digital world, even on the go. Technical specifications - JIOfi m2s no of devices supported : recommended 10 (Wi-Fi) + 1 (USB tethering) standard compliance : wan: lte (2300/850MHz), ieee 802.11b/g/n 2.4g only power supply : ac: 100-240v; dc: 5v;1a dimensions : 85 mm x 55 mm x 16 mm external interface : micro-sd card, micro-usb port, nano sim battery capacity : 2300 mah sar body value : 1.26

Plantronics Voyager 5200 For professionals to connect to a PC/Mac uses USB-A and/or mobile phone. Compatible with Microsoft Teams and other leading collaboration and voice platforms This device gives Crystal clear Bluetooth audio quality with triple-mic active Digital Signal Processing (DSP), & wind canceling Talk Time & Roaming Range: Up to 7 hours of talk time and you can roam up to 98 feet (30 meters) Case provides an extra talk time of 14 hours, totaling to a total of 21 Hours. Device is in very good condition. MRP - 30,000