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Job Opening for Customer Service Executive Company: EDM SOFTWARE SOLUTION Location: Coimbatore, Tamil Nadu, India Description: Job Type: Full Time Job Location: Coimbatore Experience: 0 to 3 years Job Description: Looking for Customer Service Executive Job Responsibilities: 1. Providing prompt, effective and efficient customer support. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Customer calling for new business 5. Possessing excellent product knowledge to enhance customer support. 6. Maintaining a pleasant working environment Qualification: 12th, Diploma, Any Basic Graduation Key skills: Basic skill EDM SOFTTECH SOLUTIONS PVT LTD COMPANY COIMBATORE 9791684242 Designation: Service Executive Salary will be provided as per profile by company Language: English is Mandatory Duty Hours: Normal Hours Skills: Basic Skill, Communication & MS Office THANKS AND REGARDS EDM SOFTTECH SOLUTIONS PVT LTD COMPANY COIMBATORE Contact: 9791684242 Email Id: edmsofttech@gmail.com
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India (All cities)
Job Description: We are currently looking to hire 10 to 15 people to be a part of our amazing customer service team. This is an exciting job opportunity and we are looking to hire applicants who enjoy working in a challenging and fun environment. Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. His responsibility is to Follow-up with participants within a Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".
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India (All cities)
Job Summary The Job requires interacting with customers over chats and emails to ensure all issues are resolved to the customer. The job requires them to understand the customer's problem accurately, follow the established procedures to resolve the problem, and communicate with the customers. Responsibilities and Duties As a Customer Service Executive, they will be dealing with our customers from all over WORD. As a the company we take great pride in the level of customer service we deliver to the customers. Required Knowledge, Skills and Abilities: Freshers & Experience candidate both can apply in customer service. We want a Candidate who have a good command in English. (excellent communication in English) Basic knowledge of Excel. Flexible to work in challenging work environment. Result Oriented Must be comfortable with night shift Must be comfortable for Calling. Handling enquiries coordinating/following up accordingly. Good knowledge of MS-office & basic internet. Required Experience and Qualifications Freshers with good communication and written skill. Benefits Training. Incentives. Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".
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India (All cities)
Job Description: Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided. Follow up customer calls made wherever is necessary Should be able to answer to emails timely ensuring adherence to the process standards. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. Education and Experience:- Graduate or equivalent Proficient in relevant computer applications Required language proficiency, especially ENGLISH. Added advantage:- Knowledge or some experience in a call centre or customer service environment Good data entry skills Key Competencies and Skills:- Strong problem solving abilities on technical Verbal and written communication skills Listening skills Problem analysis and problem solving Attention to detail Team work High level of professionalism 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".
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India (All cities)
Job Description: Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided. Follow up customer calls made wherever is necessary Should be able to answer to emails timely ensuring adherence to the process standards. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. Education and Experience:- Graduate or equivalent Proficient in relevant computer applications Required language proficiency, especially ENGLISH. Added advantage:- Knowledge or some experience in a call centre or customer service environment Good data entry skills Key Competencies and Skills:- Strong problem solving abilities on technical Verbal and written communication skills Listening skills Problem analysis and problem solving Attention to detail Team work High level of professionalism 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr.votiko@gmail.com with the subject line as "Job: CS Executive".
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India (All cities)
JOB FOR 2019 to 2021 FRESHERS for BPO Call Center Minimum 0 to 1 Year experience into any International Voice process Should be flexible working for Office and Home 5 Days of Work JOB FOR 2020 & 2021 FRESHERS.... Here you need to apply soon. Mediators Hiring Freshers in Call Center in Chennai Interested candidates can apply immediate. Candidate Description Candidate with EXCELLENT ENGLISH/TAMIL communication skills. Additional language communication a plus(HINDI/TELUGU/MALAYALAM) Strong customer service background and positive attitude Highly self motivated, willing to learn and quick adaptation to new processes within lesser time frame Job Description: Pure day shift job. Responsibility to handle issues & queries from the customer. Good Customer Service Skills. Should Handle Inbound/Outbound Calls Qualification: Any Degree/ Diploma (BE / B Tech / MBA/ MCA can also apply) Age: Below 28 yrs Salary: 10000 to 15000/- PM Incentives Rs 1000 to 3000 PM Interview Timing: 09:30 am to 01:00 pm Regards, INDHU -HR 89396 and 40910
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India (All cities)
Job Description: Role: Customer Support - Voice Process (Permanent role) Nature of Job: Resolving the queries of the customer via call Qualification: Any Arts and Science graduates can apply Should have excellent English communication Should have basic knowledge about Broadband, ISP, Smartphones, Laptop, Telecom, Networking, Troubleshooting, Customer Support Should know to handle the customers and resolve there issues Two way cab will be provided (pickup & Drop) Work Location - Chennai. with Regards, Brindha - HR gsbrindha2021@gmail.com 73582&32554
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India (All cities)
Customer service Executive Bpo Fresher 10th 12th job skills: Handling Inbound Customer calls (Domestic process) Catering to customer queries, requests through Calls (Voice Process) Keeping records of customer interactions and different transactions, recording details of complaints, comments, inquiries. Follow up to ensure that appropriate action has been taken on customer requests and complaints. Escalate unresolved customer requests, pass on grievances to higher departments for further investigation and clarification. Always check and ensure that Customer Service follow-up procedures are complete and meet time standards and regulations. Service customers by providing necessary product and service information while also resolving problems simultaneously Qualification: 10th 12th (Pass or Fail) Location: Chennai Timing: Full Time Salary: 10k to 15k For Freshers Exp: Freshers Benefits: OT + Incentives + Increments based on ur Performance ARREARS & FRESHERS / EXPERIENCE CAN ALSO APPLY. For Further More Details Contact Us: HR.DEVI PH - 91760 AND 74708
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India (All cities)
Job Responsibilities A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency. The only aim is to ensure customer satisfaction by fulfilling their requirements. Should be confident in troubleshooting any such emerging queries and maintaining high standards. Develops a strong relationship with their customers and generates trust with an open and interactive communication. Acquire and validate information and providing it to the customers with full efficiency. Document or maintain records of each and every interactions with the customers for future evaluation. Setting up customer accounts and provide relevant information to them. Follow the procedure, guidelines provided and implement it while troubleshooting queries. Skills Required Should be excellent with their communication skills Should have the ability to interact with foreign clients. Should also have strong presentation skills. Strong analytical skills and be able to manage time effectively. Should be able to multi-task. This job strong demands for good interpersonal and problem-solving skills. Should be able to adapt to interacting with any client and should have good listening skills to validate the data and troubleshoot. Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com
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India (All cities)
Job Location: RAYAGADA Job Role: Manage sales operations in assigned district to achieve revenue goals. Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed. Identify skill gaps and conduct trainings to sales team. Work with team to implement new sales techniques to obtain profits. Assist in employee recruitment, promotion, retention and termination activities. Conduct employee performance evaluation and provide feedback for improvements. Contact potential customers and identify new business opportunities. Stay abreast with customer needs, market trends and competitors. Maintain clear and complete sales reports for management review. Build strong relationships with customers for business growth. Analyze sales performances and recommend improvements. Ensure that sales team follows company policies and procedures at all times. Develop promotional programs to increase sales and revenue. Plan and coordinate sales activities for assigned projects. Provide outstanding services and ensure customer satisfaction.
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India (All cities)
Job location: Ganjam Job Role: Manage sales operations in assigned district to achieve revenue goals. Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed. Identify skill gaps and conduct trainings to sales team. Work with team to implement new sales techniques to obtain profits. Assist in employee recruitment, promotion, retention and termination activities. Conduct employee performance evaluation and provide feedback for improvements. Contact potential customers and identify new business opportunities. Stay abreast with customer needs, market trends and competitors. Maintain clear and complete sales reports for management review. Build strong relationships with customers for business growth. Analyze sales performances and recommend improvements. Ensure that sales team follows company policies and procedures at all times. Develop promotional programs to increase sales and revenue. Plan and coordinate sales activities for assigned projects. Provide outstanding services and ensure customer satisfaction.
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India (All cities)
JOB LOCATION: GAJAPATI JOB ROLE: Manage sales operations in assigned district to achieve revenue goals. Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed. Identify skill gaps and conduct trainings to sales team. Work with team to implement new sales techniques to obtain profits. Assist in employee recruitment, promotion, retention and termination activities. Conduct employee performance evaluation and provide feedback for improvements. Contact potential customers and identify new business opportunities. Stay abreast with customer needs, market trends and competitors. Maintain clear and complete sales reports for management review. Build strong relationships with customers for business growth. Analyze sales performances and recommend improvements. Ensure that sales team follows company policies and procedures at all times. Develop promotional programs to increase sales and revenue. Plan and coordinate sales activities for assigned projects. Provide outstanding services and ensure customer satisfaction.
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India (All cities)
*JOB DESCRIPTION* WE ARE SEARCHING FOR AN CUSTOMER SERVICE EXPERT TO BOOST SALES BY REACHING OUT TARGETS, AND SOURCE DATA FOR ADDITIONAL MEMBERS OF THE TARGET AUDIENCE, YOU SHOULD ALSO JOT DOWN IMPORTANT NOTES DURING CONVERSATION TO FACILITATE FOLLOW UPS BY OUR STAFF. TO BE SUCCESSFUL AS A CUSTOMER TELL CALLER, YOU SHOULD BE ABLE TO CONVINCE EVEN THE TOUGHEST OF INDIVIDUALS TO PURCHASE OUR OFFERINGS. A REMARKABLE TELECALLER WILL SUGGEST WAYS IN WHICH CLIENTS FEEDBACK CAN BE UTILIZED TO IMPROVE OUR SERVICES. *RESPONSIBILITIES* RECORDING ALL SUCCESSFUL AND UNSUCCESSFUL ATTEMPTS TO CLOSE SALES GIVING INFORMATION ABOUT THE PRODUCT AND EDUCATING THEM ABOUT THE PRODUCT GIVING THEM THE DETAILS GIVING A CALLS TO CUSTOMER AND TRYING TO MAKE TRANSACTION ON IT NOTING IMPORTANT DETAILS OF EACH CONVERSATION CALLING ACTIVE AND BUDDING CLIENTS TO ENCOURAGE THE PURCHASE OF ITEAMS *CUSTOMER TELECALLER REQUIREMENTS* HIGH SCHOOL DIPLOMA OR EQUIVALENT PRIOR EXPERIENCE AS A TELECALLER OR SIMILAR COMPLETION OF SALES RELATED TRAINING PROGRAM IS PREFERRED SUPERB VERBAL ON SOUTH INDIAN /HINDI VERBAL COMMUNICATION ABILITY TO SWITCH YOUR COMMUNICATION STYLE ON A WHIM SUPERB INTERPERSONAL RESEARCH AND RECORD KEEPING SKILLS CAPACITY TO RECEIVE CRITIQUE WITHOUT INTERNALIZING IT Sent from my Samsung Galaxy smartphone.
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India (All cities)
Job Location: MALKANGIRI Manage sales operations in assigned district to achieve revenue goals. Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed. Identify skill gaps and conduct trainings to sales team. Work with team to implement new sales techniques to obtain profits. Assist in employee recruitment, promotion, retention and termination activities. Conduct employee performance evaluation and provide feedback for improvements. Contact potential customers and identify new business opportunities. Stay abreast with customer needs, market trends and competitors. Maintain clear and complete sales reports for management review. Build strong relationships with customers for business growth. Analyze sales performances and recommend improvements. Ensure that sales team follows company policies and procedures at all times. Develop promotional programs to increase sales and revenue. Plan and coordinate sales activities for assigned projects. Provide outstanding services and ensure customer satisfaction.
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India (All cities)
Customer Service Associate Non Voice Process Job Details Education: any Qualification Experience: Fresher Salary: 11 K - 15 K Job Location: Perungudi, Sholinganallur, Tharamani and Mount Road Benefits: Provident Fund, Medical Insurance Other Skills: Good Communication Skills Microsoft Excel and Good Computer Skills Excellent Typing Skills Share your Friends about this job Offer. Interested candidates can share their profiles to gsbrindha2021@gmail.com / 73582 / 32554 Brindha HR
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