Black cushion

Used Black Color Sofa 3+2 We are looking to sell this sofa set, please do call if you are interested

₹ 900 Product Information Fabric - 100% Recycled Polyester Size - 16 x 16 inches Country Of Origin - India We created Cloth Haus with a vision to upgrade our lifestyle by making our choices more sustainable and responsible. With widespread media reports touting the fashion industry to be a major contributor to the world’s overstressed landfills, we believe that fashion does not have to come at this cost. Our products are made from sustainable materials and are made in factories that ensure the highest standards of social welfare and transparency.

Black colour Hanging jhula New condition for garden, Home use, with cushion

Creed - Mid Back Office Chair Pp 1D Arms Fabric Upholstered Seat Gas Lift Nylon Base & Nylon Castors Swivel Tilt Mechansim. Black Mesh On Back Black Foam Mesh On Seat Warranty 1Yrs warranty Key Features Specifications Primary Material Nylon Color Black SKU FFOFOCMNMTBL69434D Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Width cm 62.23 Weight Kg 12.40 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition Knock Down Suitable For Study & Home Office Upholstery Included 1Yes Dimensions Height cm 109.22 Bush Included Yes Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty not covered the various issues or damages, its limited to manufacturing defects only. Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Type Matte Sales Package 1 Office Arm Chair Type Office Arm Chair Set Of 1 Ergonomic Yes Seat Width cm 62.23 Upholstery Type Cushion Chair Features Creed - Mid Back Office Chair, Pp 1D Arms, Fabric Upholstered Seat, Gas Lift, Nylon Base & Nylon Castors, Swivel Tilt Mechansim. Black Mesh On Back, Black Foam Mesh On Seat Back Height cm Middle Back Seat Depth cm 58.42 Frame Material Nylon Seat hight cm 57.15 Brand Depth cm 58.42 Is Returnable No Height cm 109.22 Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Nylon Color Black SKU FFOFOCMNMTBL69434D Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Width cm 62.23 Weight Kg 12.40 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition Knock Down Suitable For Study & Home Office Upholstery Included 1Yes Dimensions Height cm 109.22 Bush Included Yes Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty not covered the various issues or damages, its limited to manufacturing defects only. Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Type Matte Sales Package 1 Office Arm Chair Type Office Arm Chair Set Of 1 Ergonomic Yes Seat Width cm 62.23 Upholstery Type Cushion Chair Features Creed - Mid Back Office Chair, Pp 1D Arms, Fabric Upholstered Seat, Gas Lift, Nylon Base & Nylon Castors, Swivel Tilt Mechansim. Black Mesh On Back, Black Foam Mesh On Seat Back Height cm Middle Back Seat Depth cm 58.42 Frame Material Nylon Seat hight cm 57.15 Brand Depth cm 58.42 Is Returnable No Height cm 109.22 WARRANTY Warranty 1 Year Against Manufacturing Defect Only From The Billing Date CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Creed - High Back Chair Pp 1D Arms Fabric Upholstered Seat Gas Lift Nylon Base & Nylon Castors Swivel Tilt Mechansim. Black Mesh On Back Black Foam Mesh On Seat Warranty 1Yrs warranty Key Features Specifications Primary Material Nylon Color Black SKU FFOFOCMNMTBL69435D Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Width cm 63.5 Weight Kg 15.60 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition Knock Down Suitable For Study & Home Office Upholstery Included 1Yes Dimensions Height cm 125.73 Bush Included Yes Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty not covered the various issues or damages, its limited to manufacturing defects only. Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Type Matte Sales Package 1 Office Arm Chair Type Office Arm Chair Set Of 1 Ergonomic Yes Seat Width cm 63.5 Upholstery Type Cushion Chair Features Creed - High Back Chair, Pp 1D Arms, Fabric Upholstered Seat, Gas Lift, Nylon Base & Nylon Castors, Swivel Tilt Mechansim. Black Mesh On Back, Black Foam Mesh On Seat Back Height cm High Back Seat Depth cm 58.42 Frame Material Nylon Seat hight cm 50.8 Brand Depth cm 58.42 Is Returnable No Height cm 125.73 Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Nylon Color Black SKU FFOFOCMNMTBL69435D Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Width cm 63.5 Weight Kg 15.60 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition Knock Down Suitable For Study & Home Office Upholstery Included 1Yes Dimensions Height cm 125.73 Bush Included Yes Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty not covered the various issues or damages, its limited to manufacturing defects only. Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Type Matte Sales Package 1 Office Arm Chair Type Office Arm Chair Set Of 1 Ergonomic Yes Seat Width cm 63.5 Upholstery Type Cushion Chair Features Creed - High Back Chair, Pp 1D Arms, Fabric Upholstered Seat, Gas Lift, Nylon Base & Nylon Castors, Swivel Tilt Mechansim. Black Mesh On Back, Black Foam Mesh On Seat Back Height cm High Back Seat Depth cm 58.42 Frame Material Nylon Seat hight cm 50.8 Brand Depth cm 58.42 Is Returnable No Height cm 125.73 WARRANTY Warranty 1 Year Against Manufacturing Defect Only From The Billing Date CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Dash - Mid Office Chair Pp 1D Arms Fabric Upholstered Seat Gas Lift Nylon Base & Nylon Castors Swivel Tilt Mechansim. Black Mesh On Back Black Foam Mesh On Seat Warranty 1Yrs warranty Key Features Specifications Primary Material Nylon Color Black SKU FFOFOCMNMTBL69436D Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Width cm 62.23 Weight Kg 14.50 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition Knock Down Suitable For Study & Home Office Upholstery Included 1Yes Dimensions Height cm 110.49 Bush Included Yes Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty not covered the various issues or damages, its limited to manufacturing defects only. Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Type Matte Sales Package 1 Office Arm Chair Type Office Arm Chair Set Of 1 Ergonomic Yes Seat Width cm 62.23 Upholstery Type Cushion Chair Features Dash - Mid Office Chair, Pp 1D Arms, Fabric Upholstered Seat, Gas Lift, Nylon Base & Nylon Castors, Swivel Tilt Mechansim. Black Mesh On Back, Black Foam Mesh On Seat Back Height cm Middle Back Seat Depth cm 58.42 Frame Material Nylon Seat hight cm 57.15 Brand Depth cm 58.42 Is Returnable No Height cm 110.49 Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Nylon Color Black SKU FFOFOCMNMTBL69436D Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Width cm 62.23 Weight Kg 14.50 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition Knock Down Suitable For Study & Home Office Upholstery Included 1Yes Dimensions Height cm 110.49 Bush Included Yes Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty not covered the various issues or damages, its limited to manufacturing defects only. Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Type Matte Sales Package 1 Office Arm Chair Type Office Arm Chair Set Of 1 Ergonomic Yes Seat Width cm 62.23 Upholstery Type Cushion Chair Features Dash - Mid Office Chair, Pp 1D Arms, Fabric Upholstered Seat, Gas Lift, Nylon Base & Nylon Castors, Swivel Tilt Mechansim. Black Mesh On Back, Black Foam Mesh On Seat Back Height cm Middle Back Seat Depth cm 58.42 Frame Material Nylon Seat hight cm 57.15 Brand Depth cm 58.42 Is Returnable No Height cm 110.49 WARRANTY Warranty 1 Year Against Manufacturing Defect Only From The Billing Date CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Derek - Midium Back Chair Pp Fix Arms Fabric Upholstered Seat Gas Lift Nylon Base & Nylon Castors Synchro Tilt Mechansim. Black Mesh On Back Grey Fabric Mesh On Seat Warranty 1Yrs warranty Key Features Specifications Primary Material Nylon Color Black SKU FFOFOCMNMTBL69438D Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Width cm 61.6 Weight Kg 12.50 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition Knock Down Suitable For Study & Home Office Upholstery Included 1Yes Dimensions Height cm 108.59 Bush Included Yes Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty not covered the various issues or damages, its limited to manufacturing defects only. Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Type Matte Sales Package 1 Office Arm Chair Type Office Arm Chair Set Of 1 Ergonomic Yes Seat Width cm 61.6 Upholstery Type Cushion Chair Features Derek - Midium Back Chair, Pp Fix Arms, Fabric Upholstered Seat, Gas Lift, Nylon Base & Nylon Castors, Synchro Tilt Mechansim. Black Mesh On Back, Grey Fabric Mesh On Seat Back Height cm Middle Back Seat Depth cm 58.42 Frame Material Nylon Seat hight cm 57.15 Brand Depth cm 58.42 Is Returnable No Height cm 108.59 Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Nylon Color Black SKU FFOFOCMNMTBL69438D Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Width cm 61.6 Weight Kg 12.50 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition Knock Down Suitable For Study & Home Office Upholstery Included 1Yes Dimensions Height cm 108.59 Bush Included Yes Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty not covered the various issues or damages, its limited to manufacturing defects only. Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Type Matte Sales Package 1 Office Arm Chair Type Office Arm Chair Set Of 1 Ergonomic Yes Seat Width cm 61.6 Upholstery Type Cushion Chair Features Derek - Midium Back Chair, Pp Fix Arms, Fabric Upholstered Seat, Gas Lift, Nylon Base & Nylon Castors, Synchro Tilt Mechansim. Black Mesh On Back, Grey Fabric Mesh On Seat Back Height cm Middle Back Seat Depth cm 58.42 Frame Material Nylon Seat hight cm 57.15 Brand Depth cm 58.42 Is Returnable No Height cm 108.59 WARRANTY Warranty 1 Year Against Manufacturing Defect Only From The Billing Date CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Sage - Low Back Office Chair Pp Fix Arms Fabric Upholstered Seat Gas Lift Nylon Base & Nylon Castors Synchro Tilt Mechansim. Black Mesh On Back Grey Fabric Mesh On Seat Warranty 1Yrs warranty Key Features Specifications Primary Material Nylon Color Black SKU FFOFOCMNMTBL69443D Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Width cm 59.06 Weight Kg 12.00 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition Knock Down Suitable For Study & Home Office Upholstery Included 1Yes Dimensions Height cm 100.33 Bush Included Yes Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty not covered the various issues or damages, its limited to manufacturing defects only. Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Type Matte Sales Package 1 Office Arm Chair Type Office Arm Chair Set Of 1 Ergonomic Yes Seat Width cm 59.06 Upholstery Type Cushion Chair Features Sage - Low Back Office Chair, Pp Fix Arms, Fabric Upholstered Seat, Gas Lift, Nylon Base & Nylon Castors, Synchro Tilt Mechansim. Black Mesh On Back, Grey Fabric Mesh On Seat Back Height cm Low Back Seat Depth cm 55.88 Frame Material Nylon Seat hight cm 54.61 Brand Depth cm 55.88 Is Returnable No Height cm 100.33 Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Nylon Color Black SKU FFOFOCMNMTBL69443D Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Width cm 59.06 Weight Kg 12.00 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition Knock Down Suitable For Study & Home Office Upholstery Included 1Yes Dimensions Height cm 100.33 Bush Included Yes Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty not covered the various issues or damages, its limited to manufacturing defects only. Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Type Matte Sales Package 1 Office Arm Chair Type Office Arm Chair Set Of 1 Ergonomic Yes Seat Width cm 59.06 Upholstery Type Cushion Chair Features Sage - Low Back Office Chair, Pp Fix Arms, Fabric Upholstered Seat, Gas Lift, Nylon Base & Nylon Castors, Synchro Tilt Mechansim. Black Mesh On Back, Grey Fabric Mesh On Seat Back Height cm Low Back Seat Depth cm 55.88 Frame Material Nylon Seat hight cm 54.61 Brand Depth cm 55.88 Is Returnable No Height cm 100.33 WARRANTY Warranty 1 Year Against Manufacturing Defect Only From The Billing Date CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Amos Mid Back - Office Chair Pp Fix Arms Fabric Upholstered Seat Gas Lift Nylon Base & Nylon Castors Synchro Tilt Mechansim. Black Fabric Mesh On Seat Warranty 1Yrs warranty Key Features Specifications Primary Material Nylon Color Black SKU FFOFOCMNMTBL69430D Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Width cm 57.79 Weight Kg 13.00 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition Knock Down Suitable For Study & Home Office Upholstery Included 1Yes Dimensions Height cm 110.49 Bush Included Yes Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty not covered the various issues or damages, its limited to manufacturing defects only. Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Type Matte Sales Package 1 Office Arm Chair Type Office Arm Chair Set Of 1 Ergonomic Yes Seat Width cm 57.79 Upholstery Type Cushion Chair Features Amos Mid Back - Office Chair, Pp Fix Arms, Fabric Upholstered Seat, Gas Lift, Nylon Base & Nylon Castors, Synchro Tilt Mechansim. Black Fabric Mesh On Seat Back Height cm Middle Back Seat Depth cm 55.88 Frame Material Nylon Seat hight cm 55.88 Brand Depth cm 55.88 Is Returnable No Height cm 110.49 Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Nylon Color Black SKU FFOFOCMNMTBL69430D Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Width cm 57.79 Weight Kg 13.00 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition Knock Down Suitable For Study & Home Office Upholstery Included 1Yes Dimensions Height cm 110.49 Bush Included Yes Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty not covered the various issues or damages, its limited to manufacturing defects only. Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Type Matte Sales Package 1 Office Arm Chair Type Office Arm Chair Set Of 1 Ergonomic Yes Seat Width cm 57.79 Upholstery Type Cushion Chair Features Amos Mid Back - Office Chair, Pp Fix Arms, Fabric Upholstered Seat, Gas Lift, Nylon Base & Nylon Castors, Synchro Tilt Mechansim. Black Fabric Mesh On Seat Back Height cm Middle Back Seat Depth cm 55.88 Frame Material Nylon Seat hight cm 55.88 Brand Depth cm 55.88 Is Returnable No Height cm 110.49 WARRANTY Warranty 1 Year Against Manufacturing Defect Only From The Billing Date CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Conor Low Back - Office Chair Pp Fix Arms Fabric Upholstered Seat Gas Lift Nylon Base & Nylon Castors Synchro Tilt Mechansim. Black Fabric Mesh On Seat Warranty 1Yrs warranty Key Features Specifications Primary Material Nylon Color Black SKU FFOFOCMNMTBL69433D Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Width cm 59.69 Weight Kg 11.10 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition Knock Down Suitable For Study & Home Office Upholstery Included 1Yes Dimensions Height cm 107.32 Bush Included Yes Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty not covered the various issues or damages, its limited to manufacturing defects only. Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Type Matte Sales Package 1 Office Arm Chair Type Office Arm Chair Set Of 1 Ergonomic Yes Seat Width cm 59.69 Upholstery Type Cushion Chair Features Conor Low Back - Office Chair, Pp Fix Arms, Fabric Upholstered Seat, Gas Lift, Nylon Base & Nylon Castors, Synchro Tilt Mechansim. Black Fabric Mesh On Seat Back Height cm Low Back Seat Depth cm 58.42 Frame Material Nylon Seat hight cm 57.15 Brand Depth cm 58.42 Is Returnable No Height cm 107.32 Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Nylon Color Black SKU FFOFOCMNMTBL69433D Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Width cm 59.69 Weight Kg 11.10 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition Knock Down Suitable For Study & Home Office Upholstery Included 1Yes Dimensions Height cm 107.32 Bush Included Yes Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty not covered the various issues or damages, its limited to manufacturing defects only. Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Type Matte Sales Package 1 Office Arm Chair Type Office Arm Chair Set Of 1 Ergonomic Yes Seat Width cm 59.69 Upholstery Type Cushion Chair Features Conor Low Back - Office Chair, Pp Fix Arms, Fabric Upholstered Seat, Gas Lift, Nylon Base & Nylon Castors, Synchro Tilt Mechansim. Black Fabric Mesh On Seat Back Height cm Low Back Seat Depth cm 58.42 Frame Material Nylon Seat hight cm 57.15 Brand Depth cm 58.42 Is Returnable No Height cm 107.32 WARRANTY Warranty 1 Year Against Manufacturing Defect Only From The Billing Date CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Derek - High Back Chair Pp Fix Arms Fabric Upholstered Seat Gas Lift Nylon Base & Nylon Castors Synchro Tilt Mechansim. Black Mesh On Back Grey Fabric Mesh On Seat Warranty 1Yrs warranty Key Features Specifications Primary Material Nylon Color Black SKU FFOFOCMNMTBL69437D Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Width cm 60.96 Weight Kg 13.50 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition Knock Down Suitable For Study & Home Office Upholstery Included 1Yes Dimensions Height cm 120.65 Bush Included Yes Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty not covered the various issues or damages, its limited to manufacturing defects only. Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Type Matte Sales Package 1 Office Arm Chair Type Office Arm Chair Set Of 1 Ergonomic Yes Seat Width cm 60.96 Upholstery Type Cushion Chair Features Derek - High Back Chair, Pp Fix Arms, Fabric Upholstered Seat, Gas Lift, Nylon Base & Nylon Castors, Synchro Tilt Mechansim. Black Mesh On Back, Grey Fabric Mesh On Seat Back Height cm High Back Seat Depth cm 58.42 Frame Material Nylon Seat hight cm 53.34 Brand Depth cm 58.42 Is Returnable No Height cm 120.65 Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Nylon Color Black SKU FFOFOCMNMTBL69437D Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Width cm 60.96 Weight Kg 13.50 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition Knock Down Suitable For Study & Home Office Upholstery Included 1Yes Dimensions Height cm 120.65 Bush Included Yes Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty not covered the various issues or damages, its limited to manufacturing defects only. Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Type Matte Sales Package 1 Office Arm Chair Type Office Arm Chair Set Of 1 Ergonomic Yes Seat Width cm 60.96 Upholstery Type Cushion Chair Features Derek - High Back Chair, Pp Fix Arms, Fabric Upholstered Seat, Gas Lift, Nylon Base & Nylon Castors, Synchro Tilt Mechansim. Black Mesh On Back, Grey Fabric Mesh On Seat Back Height cm High Back Seat Depth cm 58.42 Frame Material Nylon Seat hight cm 53.34 Brand Depth cm 58.42 Is Returnable No Height cm 120.65 WARRANTY Warranty 1 Year Against Manufacturing Defect Only From The Billing Date CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Arlo Mid Back - Office Chair Pp 1D Arms Fabric Upholstered Seat Gas Lift Nylon Base & Nylon Castors Synchro Tilt Mechansim. Black Fabric Mesh On Seat Warranty 1Yrs warranty Key Features Specifications Primary Material Nylon Color Black SKU FFOFOCMNMTBL69432D Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Width cm 60.96 Weight Kg 12.50 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition Knock Down Suitable For Study & Home Office Upholstery Included 1Yes Dimensions Height cm 114.3 Bush Included Yes Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty not covered the various issues or damages, its limited to manufacturing defects only. Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Type Matte Sales Package 1 Office Arm Chair Type Office Arm Chair Set Of 1 Ergonomic Yes Seat Width cm 60.96 Upholstery Type Cushion Chair Features Arlo Mid Back - Office Chair, Pp 1D Arms, Fabric Upholstered Seat, Gas Lift, Nylon Base & Nylon Castors, Synchro Tilt Mechansim. Black Fabric Mesh On Seat Back Height cm Middle Back Seat Depth cm 60.96 Frame Material Nylon Seat hight cm 59.69 Brand Depth cm 60.96 Is Returnable No Height cm 114.3 Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Nylon Color Black SKU FFOFOCMNMTBL69432D Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Width cm 60.96 Weight Kg 12.50 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition Knock Down Suitable For Study & Home Office Upholstery Included 1Yes Dimensions Height cm 114.3 Bush Included Yes Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty not covered the various issues or damages, its limited to manufacturing defects only. Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Type Matte Sales Package 1 Office Arm Chair Type Office Arm Chair Set Of 1 Ergonomic Yes Seat Width cm 60.96 Upholstery Type Cushion Chair Features Arlo Mid Back - Office Chair, Pp 1D Arms, Fabric Upholstered Seat, Gas Lift, Nylon Base & Nylon Castors, Synchro Tilt Mechansim. Black Fabric Mesh On Seat Back Height cm Middle Back Seat Depth cm 60.96 Frame Material Nylon Seat hight cm 59.69 Brand Depth cm 60.96 Is Returnable No Height cm 114.3 WARRANTY Warranty 1 Year Against Manufacturing Defect Only From The Billing Date CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Cole Lounger Chair- Base Frame Is Made Of Alluminium The Design Of This Chair Is Curve. Chair Is Upholstered With 32 Density Foam With Letterette Which Make The Seating Comfortable. Double Padding On The Seat Which Give Immense Comfort. Warranty 1Yrs warranty Key Features Specifications Primary Material Art Leather dup Color Black SKU FFOFOCMNMTBL69446D Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Width cm 74.93 Weight Kg 12.00 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition Knock Down Suitable For Living Room Chair Upholstery Included 1Yes Dimensions Height cm 81.92 Bush Included NO Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty not covered the various issues or damages, its limited to manufacturing defects only. Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Type Matte Sales Package 1 Launge Chair Type Launge Chair Set Of 1 Ergonomic No Seat Width cm 74.93 Upholstery Type Cushion Chair Features Cole Lounger Chair- Base Frame Is Made Of Alluminium,The Design Of This Chair Is Curve. Chair Is Upholstered With 32 Density Foam With Letterette Which Make The Seating Comfortable. Double Padding On The Seat Which Give Immense Comfort. Back Height cm NA Seat Depth cm 71.12 Frame Material Metal Seat hight cm 45.72 Brand Depth cm 71.12 Is Returnable No Height cm 81.92 Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Art Leather dup Color Black SKU FFOFOCMNMTBL69446D Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Width cm 74.93 Weight Kg 12.00 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition Knock Down Suitable For Living Room Chair Upholstery Included 1Yes Dimensions Height cm 81.92 Bush Included NO Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty not covered the various issues or damages, its limited to manufacturing defects only. Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Type Matte Sales Package 1 Launge Chair Type Launge Chair Set Of 1 Ergonomic No Seat Width cm 74.93 Upholstery Type Cushion Chair Features Cole Lounger Chair- Base Frame Is Made Of Alluminium,The Design Of This Chair Is Curve. Chair Is Upholstered With 32 Density Foam With Letterette Which Make The Seating Comfortable. Double Padding On The Seat Which Give Immense Comfort. Back Height cm NA Seat Depth cm 71.12 Frame Material Metal Seat hight cm 45.72 Brand Depth cm 71.12 Is Returnable No Height cm 81.92 WARRANTY Warranty 1 Year Against Manufacturing Defect Only From The Billing Date CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Aresmid Back - Office Chair Pp 1 D Arms Fabric Upholstered Seat Gas Lift Nylon Base & Nylon Castors Synchro Tilt Mechansim. Grey Fabric Mesh On Seat Warranty 1Yrs warranty Key Features Specifications Primary Material Nylon Color Black SKU FFOFOCMNMTBL69431D Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Width cm 66.04 Weight Kg 13.00 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition Knock Down Suitable For Study & Home Office Upholstery Included 1Yes Dimensions Height cm 107.95 Bush Included Yes Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty not covered the various issues or damages, its limited to manufacturing defects only. Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Type Matte Sales Package 1 Office Arm Chair Type Office Arm Chair Set Of 1 Ergonomic Yes Seat Width cm 66.04 Upholstery Type Cushion Chair Features Aresmid Back - Office Chair, Pp 1 D Arms, Fabric Upholstered Seat, Gas Lift, Nylon Base & Nylon Castors, Synchro Tilt Mechansim. Grey Fabric Mesh On Seat Back Height cm Middle Back Seat Depth cm 58.42 Frame Material Nylon Seat hight cm 55.88 Brand Depth cm 58.42 Is Returnable No Height cm 107.95 Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Nylon Color Black SKU FFOFOCMNMTBL69431D Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Width cm 66.04 Weight Kg 13.00 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition Knock Down Suitable For Study & Home Office Upholstery Included 1Yes Dimensions Height cm 107.95 Bush Included Yes Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty not covered the various issues or damages, its limited to manufacturing defects only. Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Type Matte Sales Package 1 Office Arm Chair Type Office Arm Chair Set Of 1 Ergonomic Yes Seat Width cm 66.04 Upholstery Type Cushion Chair Features Aresmid Back - Office Chair, Pp 1 D Arms, Fabric Upholstered Seat, Gas Lift, Nylon Base & Nylon Castors, Synchro Tilt Mechansim. Grey Fabric Mesh On Seat Back Height cm Middle Back Seat Depth cm 58.42 Frame Material Nylon Seat hight cm 55.88 Brand Depth cm 58.42 Is Returnable No Height cm 107.95 WARRANTY Warranty 1 Year Against Manufacturing Defect Only From The Billing Date CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Fabric - Velvet, Shape -Square, Closer - Zipper, Work - Embroidery, package content - Set 2 cushion covers-Wash Care - Normal Hand wash SKU Code: VDCCTC57BK20514 Name: Esmeralda Cushion Cover Set of 2 (Black, 41 x 41 cm (16" X 16") Cushion Size) Net Quantity: 1 N Product Dimensions: 1.0 cm x 41.0 cm x 41.0 cm MRP: ₹1,299.00 (Incl. of all taxes) brand_name: By Alina Decor needs_assembly: FALSE Material: Fabric Primary Room: Bed Room Quality Promise Slug: /quality-promise-default-decor Material Subtype: Polyester Dupine Wash At 40% Normal Cycle Wash Dark Colours Separately Do Not Bleach Iron in medium temperature.Can be dry cleaned We have specialised quality control measures to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us. Please check for the following: -       Stains on the product(s) -       Stitching inconsistency -       More than a 3% variation in size Depending on the nature of the defect, we will either replace the product or refund  the purchase amount. Please contact us within 7 days of receiving the product. Please email us at hello@urbanladder.com. We will attend to your query within two business days. Please ensure that all tags and labels are intact and the product is unused. Please email us photographs of the defect along with the order number and item code. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality. All our products also have to pass stringent quality checks. So you only receive a product that scores high on both style and quality.

Fabric - Dupion, Shape -Square, Closer - Zipper, Work - Embroidery, package content - Set 2 cushion covers-Wash Care - Normal Hand wash SKU Code: VDCCTC57BK20518 Name: Greta Cushion Cover Set of 2 (Black, 41 x 41 cm (16" X 16") Cushion Size) Net Quantity: 1 N Product Dimensions: 1.0 cm x 41.0 cm x 41.0 cm MRP: ₹1,199.00 (Incl. of all taxes) brand_name: By Alina Decor needs_assembly: FALSE Material: Fabric Primary Room: Bed Room Quality Promise Slug: /quality-promise-default-decor Material Subtype: Polyester Dupine Wash At 40% Normal Cycle Wash Dark Colours Separately Do Not Bleach Iron in medium temperature.Can be dry cleaned We have specialised quality control measures to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us. Please check for the following: -       Stains on the product(s) -       Stitching inconsistency -       More than a 3% variation in size Depending on the nature of the defect, we will either replace the product or refund  the purchase amount. Please contact us within 7 days of receiving the product. Please email us at hello@urbanladder.com. We will attend to your query within two business days. Please ensure that all tags and labels are intact and the product is unused. Please email us photographs of the defect along with the order number and item code. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality. All our products also have to pass stringent quality checks. So you only receive a product that scores high on both style and quality.

Ambbi collections Floral printed cushion cover, perfect to brighten any room and corner of the house Set of 1. SKU Code: VDCCTC39BK21143 Name: Brea Cushion Cover (Black, 41 x 41 cm (16" X 16") Cushion Size) Net Quantity: 1 N Product Dimensions: 40.0 cm x 40.0 cm MRP: ₹599.00 (Incl. of all taxes) brand_name: By Ambbi Collections needs_assembly: FALSE Material: Satin Primary Room: Bed Room Quality Promise Slug: /quality-promise-default-decor Material Subtype: Satin Sold By: Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400002 Consumer Care Details: Reliance Retail Limited, 1st, 2nd & 3rd Floor, No. 259 and 276 Amarjyothi, Basaveshwara HBCS Layout, Domlur, Bengaluru, 560071 Telephone No.: 080-46666777 Email ID: hello@urbanladder.com Marketed By: Ambbi Collections,D-217, Defence Colony, New Delhi, New Delhi - 110024 Manufactured By: Ambbi Collections,D-217, Defence Colony, New Delhi, New Delhi - 110024 Wash At 40% Normal Cycle Wash Dark Colours Separately Do Not Bleach Iron in medium temperature.Can be dry cleaned We have specialised quality control measures to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us. Please check for the following: -       Stains on the product(s) -       Stitching inconsistency -       More than a 3% variation in size Depending on the nature of the defect, we will either replace the product or refund  the purchase amount. Please contact us within 7 days of receiving the product. Please email us at hello@urbanladder.com. We will attend to your query within two business days. Please ensure that all tags and labels are intact and the product is unused. Please email us photographs of the defect along with the order number and item code. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality. All our products also have to pass stringent quality checks. So you only receive a product that scores high on both style and quality.

MND VILLA Polyester Sofa Cushion Cover, 16x16 Inch,5 Piece SKU Code: VDCCTC57BK21229 Name: Caroline Cushion Cover Set of 5 (Black, 41 x 41 cm (16" X 16") Cushion Size) Net Quantity: 1 N Product Dimensions: 4.0 cm x 4.0 cm MRP: ₹2,499.00 (Incl. of all taxes) Country of Origin: India Brand Name: By Mnd Villa needs_assembly: FALSE Material: Fabric Primary Room: Bed Room Quality Promise Slug: /quality-promise-default-decor Material Subtype: Polyester Sold By: Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400002 Consumer Care Details: Reliance Retail Limited, 1st, 2nd & 3rd Floor, No. 259 and 276 Amarjyothi, Basaveshwara HBCS Layout, Domlur, Bengaluru, 560071 Telephone No.: 080-46666777 Email ID: hello@urbanladder.com Marketed By: Tanwar Enterprises, Flat no 14/C, Pocket B/3, Mayur Vihar Phase 3, Delhi - 110096 Manufactured By: Tanwar Enterprises, Flat no 14/C, Pocket B/3, Mayur Vihar Phase 3, Delhi - 110096 Wash At 40% Normal Cycle Wash Dark Colours Separately Do Not Bleach Iron in medium temperature.Can be dry cleaned We have specialised quality control measures to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us. Please check for the following: -       Stains on the product(s) -       Stitching inconsistency -       More than a 3% variation in size Depending on the nature of the defect, we will either replace the product or refund  the purchase amount. Please contact us within 7 days of receiving the product. Please email us at hello@urbanladder.com. We will attend to your query within two business days. Please ensure that all tags and labels are intact and the product is unused. Please email us photographs of the defect along with the order number and item code. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality. All our products also have to pass stringent quality checks. So you only receive a product that scores high on both style and quality.

MND VILLA Polyester Sofa Cushion Cover, 16x16 Inch,5 Piece SKU Code: VDCCTC57BK21219 Name: Maya Cushion Cover Set of 5 (Black, 41 x 41 cm (16" X 16") Cushion Size) Net Quantity: 1 N Product Dimensions: 4.0 cm x 4.0 cm MRP: ₹2,499.00 (Incl. of all taxes) Country of Origin: India Brand Name: By Mnd Villa needs_assembly: FALSE Material: Fabric Primary Room: Bed Room Quality Promise Slug: /quality-promise-default-decor Material Subtype: Polyester Sold By: Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400002 Consumer Care Details: Reliance Retail Limited, 1st, 2nd & 3rd Floor, No. 259 and 276 Amarjyothi, Basaveshwara HBCS Layout, Domlur, Bengaluru, 560071 Telephone No.: 080-46666777 Email ID: hello@urbanladder.com Marketed By: Tanwar Enterprises, Flat no 14/C, Pocket B/3, Mayur Vihar Phase 3, Delhi - 110096 Manufactured By: Tanwar Enterprises, Flat no 14/C, Pocket B/3, Mayur Vihar Phase 3, Delhi - 110096 Wash At 40% Normal Cycle Wash Dark Colours Separately Do Not Bleach Iron in medium temperature.Can be dry cleaned We have specialised quality control measures to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us. Please check for the following: -       Stains on the product(s) -       Stitching inconsistency -       More than a 3% variation in size Depending on the nature of the defect, we will either replace the product or refund  the purchase amount. Please contact us within 7 days of receiving the product. Please email us at hello@urbanladder.com. We will attend to your query within two business days. Please ensure that all tags and labels are intact and the product is unused. Please email us photographs of the defect along with the order number and item code. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality. All our products also have to pass stringent quality checks. So you only receive a product that scores high on both style and quality.

Fabric - Dupion, Shape -Square, Closer - Zipper, Work - Embroidery, package content - Set 2 cushion covers-Wash Care - Normal Hand wash SKU Code: VDCCTC57BK20689 Name: Ace Cushion Cover Set of 2 (Black, 41 x 41 cm (16" X 16") Cushion Size) Net Quantity: 1 N Product Dimensions: 1.0 cm x 41.0 cm x 41.0 cm MRP: ₹1,599.00 (Incl. of all taxes) brand_name: By Alina Decor needs_assembly: FALSE Material: Fabric Primary Room: Bed Room Quality Promise Slug: /quality-promise-default-decor Material Subtype: Polyester Dupine Wash At 40% Normal Cycle Wash Dark Colours Separately Do Not Bleach Iron in medium temperature.Can be dry cleaned We have specialised quality control measures to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us. Please check for the following: -       Stains on the product(s) -       Stitching inconsistency -       More than a 3% variation in size Depending on the nature of the defect, we will either replace the product or refund  the purchase amount. Please contact us within 7 days of receiving the product. Please email us at hello@urbanladder.com. We will attend to your query within two business days. Please ensure that all tags and labels are intact and the product is unused. Please email us photographs of the defect along with the order number and item code. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality. All our products also have to pass stringent quality checks. So you only receive a product that scores high on both style and quality.

Fabric - Velvet, Shape -Square, Closer - Zipper, Work - Embroidery, package content - Set 2 cushion covers-Wash Care - Normal Hand wash SKU Code: VDCCTC57BK20514 Name: Esmeralda Cushion Cover Set of 2 (Black, 41 x 41 cm (16" X 16") Cushion Size) Net Quantity: 1 N Product Dimensions: 1.0 cm x 41.0 cm x 41.0 cm MRP: ₹1,299.00 (Incl. of all taxes) Brand Name: By Alina Decor Needs Assembly: FALSE Material: Fabric Primary Room: Bed Room Material Subtype: Polyester Dupine Wash At 40% Normal Cycle Wash Dark Colours Separately Do Not Bleach Iron in medium temperature.Can be dry cleaned We have specialised quality control measures to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us. Please check for the following: -       Stains on the product(s) -       Stitching inconsistency -       More than a 3% variation in size Depending on the nature of the defect, we will either replace the product or refund  the purchase amount. Please contact us within 7 days of receiving the product. Please email us at hello@urbanladder.com. We will attend to your query within two business days. Please ensure that all tags and labels are intact and the product is unused. Please email us photographs of the defect along with the order number and item code. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality. All our products also have to pass stringent quality checks. So you only receive a product that scores high on both style and quality.

Fabric - Dupion, Shape -Square, Closer - Zipper, Work - Embroidery, package content - Set 2 cushion covers-Wash Care - Normal Hand wash SKU Code: VDCCTC57BK20518 Name: Greta Cushion Cover Set of 2 (Black, 41 x 41 cm (16" X 16") Cushion Size) Net Quantity: 1 N Product Dimensions: 1.0 cm x 41.0 cm x 41.0 cm MRP: ₹1,199.00 (Incl. of all taxes) Brand Name: By Alina Decor Needs Assembly: FALSE Material: Fabric Primary Room: Bed Room Material Subtype: Polyester Dupine Wash At 40% Normal Cycle Wash Dark Colours Separately Do Not Bleach Iron in medium temperature.Can be dry cleaned We have specialised quality control measures to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us. Please check for the following: -       Stains on the product(s) -       Stitching inconsistency -       More than a 3% variation in size Depending on the nature of the defect, we will either replace the product or refund  the purchase amount. Please contact us within 7 days of receiving the product. Please email us at hello@urbanladder.com. We will attend to your query within two business days. Please ensure that all tags and labels are intact and the product is unused. Please email us photographs of the defect along with the order number and item code. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality. All our products also have to pass stringent quality checks. So you only receive a product that scores high on both style and quality.

The swing chair is the perfect spot to catch up on some reading or to watch the sun set. Suitable for a patio, garden or terrace or even indoors. The swing and the cushion fabric are weather-proof, so you can leave it outside and forget it. Made from rattan. Water-resistant cushion included. Cushion material: 100 % polyester. Recommended load: max. 150 Kg.

SKU Code: VDCCTC88BW17170 Name: Axton Cushion Cover (Black & White, 56 x 56 cm (22" X 22") Cushion Size) Net Quantity: 1 N Product Dimensions: 56.0 cm x 56.0 cm MRP: ₹1,752.00 (Incl. of all taxes) Country of Origin: India Material: Fabric Primary Room: Living Room Quality Promise Slug: /quality-promise-default-decor Material Subtype: Cotton brand_name: By Throwpillow needs_assembly: FALSE Sold By: Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400002 Consumer Care Details: Reliance Retail Limited, 1st, 2nd & 3rd Floor, No. 259 and 276 Amarjyothi, Basaveshwara HBCS Layout, Domlur, Bengaluru, 560071, Telephone No.: 080-46666777, Email ID: hello@urbanladder.com Marketed By: Throwpillow,B1B 27, Janak Puri, New Delhi, New Delhi - 110058 Manufactured By: Throwpillow,B1B 27, Janak Puri, New Delhi, New Delhi - 110058 Wash At 40% Normal Cycle Wash Dark Colours Separately Do Not Bleach Iron in medium temperature.Can be dry cleaned We have specialised quality control measures to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us. Please check for the following: -       Stains on the product(s) -       Stitching inconsistency -       More than a 3% variation in size Depending on the nature of the defect, we will either replace the product or refund  the purchase amount. Please contact us within 7 days of receiving the product. Please email us at hello@urbanladder.com. We will attend to your query within two business days. Please ensure that all tags and labels are intact and the product is unused. Please email us photographs of the defect along with the order number and item code. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality. All our products also have to pass stringent quality checks. So you only receive a product that scores high on both style and quality.

SKU Code: VDCCTC88BW16380 Name: Valeria Cushion Cover (Black & White, 46 x 46 cm (18" X 18") Cushion Size) Net Quantity: 1 N Product Dimensions: 46.0 cm x 46.0 cm MRP: ₹1,433.00 (Incl. of all taxes) Country of Origin: India Material: Fabric Primary Room: Living Room Quality Promise Slug: /quality-promise-default-decor Material Subtype: Cotton brand_name: By Throwpillow needs_assembly: FALSE Sold By: Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400002 Consumer Care Details: Reliance Retail Limited, 1st, 2nd & 3rd Floor, No. 259 and 276 Amarjyothi, Basaveshwara HBCS Layout, Domlur, Bengaluru, 560071, Telephone No.: 080-46666777, Email ID: hello@urbanladder.com Marketed By: Throwpillow,B1B 27, Janak Puri, New Delhi, New Delhi - 110058 Manufactured By: Throwpillow,B1B 27, Janak Puri, New Delhi, New Delhi - 110058 Wash At 40% Normal Cycle Wash Dark Colours Separately Do Not Bleach Iron in medium temperature.Can be dry cleaned We have specialised quality control measures to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us. Please check for the following: -       Stains on the product(s) -       Stitching inconsistency -       More than a 3% variation in size Depending on the nature of the defect, we will either replace the product or refund  the purchase amount. Please contact us within 7 days of receiving the product. Please email us at hello@urbanladder.com. We will attend to your query within two business days. Please ensure that all tags and labels are intact and the product is unused. Please email us photographs of the defect along with the order number and item code. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality. All our products also have to pass stringent quality checks. So you only receive a product that scores high on both style and quality.

SKU Code: VDCCTC88BK16680 Name: Edgar Cushion Cover (Black, 41 x 41 cm (16" X 16") Cushion Size) Net Quantity: 1 N Product Dimensions: 41.0 cm x 41.0 cm MRP: ₹1,420.00 (Incl. of all taxes) Country of Origin: India Material: Fabric Primary Room: Living Room Quality Promise Slug: /quality-promise-default-decor Material Subtype: Cotton brand_name: By Throwpillow needs_assembly: FALSE Sold By: Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400002 Consumer Care Details: Reliance Retail Limited, 1st, 2nd & 3rd Floor, No. 259 and 276 Amarjyothi, Basaveshwara HBCS Layout, Domlur, Bengaluru, 560071, Telephone No.: 080-46666777, Email ID: hello@urbanladder.com Marketed By: Throwpillow,B1B 27, Janak Puri, New Delhi, New Delhi - 110058 Manufactured By: Throwpillow,B1B 27, Janak Puri, New Delhi, New Delhi - 110058 Wash At 40% Normal Cycle Wash Dark Colours Separately Do Not Bleach Iron in medium temperature.Can be dry cleaned We have specialised quality control measures to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us. Please check for the following: -       Stains on the product(s) -       Stitching inconsistency -       More than a 3% variation in size Depending on the nature of the defect, we will either replace the product or refund  the purchase amount. Please contact us within 7 days of receiving the product. Please email us at hello@urbanladder.com. We will attend to your query within two business days. Please ensure that all tags and labels are intact and the product is unused. Please email us photographs of the defect along with the order number and item code. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality. All our products also have to pass stringent quality checks. So you only receive a product that scores high on both style and quality.

Fabric - Polyester canvas Size - 40cm x 40cm Shape - Square Closer- Zipper 100% color fastness Digital Printed Wash Care - Normal Machine wash SKU Code: HDCCTCPTHBKS550 Name: Foster Cushion Cover - Set of 2 (Black, 41 x 41 cm (16" X 16") Cushion Size) Net Quantity: 1 N Product Dimensions: 1.0 cm x 40.0 cm x 41.0 cm MRP: ₹999.00 (Incl. of all taxes) Country of Origin: INDIA Material: Fabric Primary Room: Bed Room Quality Promise Slug: /quality-promise-default-decor Material Subtype: Polyester Canvas brand_name: By Alina Decor Sold By: Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400002 Consumer Care Details: Reliance Retail Limited, 1st, 2nd & 3rd Floor, No. 259 and 276 Amarjyothi, Basaveshwara HBCS Layout, Domlur, Bengaluru, 560071, Telephone No.: 080-46666777, Email ID: hello@urbanladder.com Marketed By: Varsha Traders,A16/11, Site - 4, Sahibabad Industrial Area, Ghaziabad, Uttar Pradesh - 201010 Manufactured By: Varsha Traders,A16/11, Site - 4, Sahibabad Industrial Area, Ghaziabad, Uttar Pradesh - 201010 Wash At 40% Normal Cycle Wash Dark Colours Separately Do Not Bleach Iron in medium temperature.Can be dry cleaned We have specialised quality control measures to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us. Please check for the following: -       Stains on the product(s) -       Stitching inconsistency -       More than a 3% variation in size Depending on the nature of the defect, we will either replace the product or refund  the purchase amount. Please contact us within 7 days of receiving the product. Please email us at hello@urbanladder.com. We will attend to your query within two business days. Please ensure that all tags and labels are intact and the product is unused. Please email us photographs of the defect along with the order number and item code. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality. All our products also have to pass stringent quality checks. So you only receive a product that scores high on both style and quality.

SKU Code: VDCCTC88BW16377 Name: Valeria Cushion Cover (30 x 30 cm (12" X 12") Cushion Size, Black & White) Net Quantity: 1 N Product Dimensions: 31.0 cm x 31.0 cm MRP: ₹896.00 (Incl. of all taxes) Country of Origin: India Material: Fabric Primary Room: Living Room Quality Promise Slug: /quality-promise-default-decor Material Subtype: Cotton brand_name: By Throwpillow needs_assembly: FALSE Sold By: Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400002 Consumer Care Details: Reliance Retail Limited, 1st, 2nd & 3rd Floor, No. 259 and 276 Amarjyothi, Basaveshwara HBCS Layout, Domlur, Bengaluru, 560071, Telephone No.: 080-46666777, Email ID: hello@urbanladder.com Marketed By: Throwpillow,B1B 27, Janak Puri, New Delhi, New Delhi - 110058 Manufactured By: Throwpillow,B1B 27, Janak Puri, New Delhi, New Delhi - 110058 Wash At 40% Normal Cycle Wash Dark Colours Separately Do Not Bleach Iron in medium temperature.Can be dry cleaned We have specialised quality control measures to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us. Please check for the following: -       Stains on the product(s) -       Stitching inconsistency -       More than a 3% variation in size Depending on the nature of the defect, we will either replace the product or refund  the purchase amount. Please contact us within 7 days of receiving the product. Please email us at hello@urbanladder.com. We will attend to your query within two business days. Please ensure that all tags and labels are intact and the product is unused. Please email us photographs of the defect along with the order number and item code. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality. All our products also have to pass stringent quality checks. So you only receive a product that scores high on both style and quality.

Frame:-Molded Base:-Chrome Coated Metal Upper Material:-High Quality Leatherette Cushion Density:- 25 with Teak wood base Reclinable:- Yes max upto 105 Degree Warranty 1 Year Key Features Specifications Primary Material Air Leather Color Black Seating Capacity SKU FFOFOCALMTBL11653M Box Count 1 Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Dimensions Length cm 66 Breadth cm 60 Height cm 125 Product Package Weight Kg 15 Assembly Type DIY Assembly Require Furniture_Storage No Box Count 1 Brand Is Returnable No Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Air Leather Color Black Seating Capacity SKU FFOFOCALMTBL11653M Box Count 1 Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Dimensions Length cm 66 Breadth cm 60 Height cm 125 Product Package Weight Kg 15 Assembly Type DIY Assembly Require Furniture_Storage No Box Count 1 Brand Is Returnable No WARRANTY Warranty 1 Year Against Manufacturing Defect Only From The Billing Date CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Frame:-Molded Base:-Chrome Coated Metal Upper Material:-High Quality Leatherette Cushion Density:- 25 with Teak wood base Reclinable:- Yes max upto 105 Degree Warranty 1 Year Key Features Specifications Primary Material Air Leather Color Black Seating Capacity SKU FFOFOCALMTBL11659M Box Count 1 Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Dimensions Length cm 49 Breadth cm 51 Height cm 124 Product Package Weight Kg 20 Assembly Type DIY Assembly Require Furniture_Storage No Box Count 1 Brand Is Returnable No Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Air Leather Color Black Seating Capacity SKU FFOFOCALMTBL11659M Box Count 1 Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Dimensions Length cm 49 Breadth cm 51 Height cm 124 Product Package Weight Kg 20 Assembly Type DIY Assembly Require Furniture_Storage No Box Count 1 Brand Is Returnable No WARRANTY Warranty 1 Year Against Manufacturing Defect Only From The Billing Date CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition