Bpo bpocall center contact

Call center agent job description An agent s day-to-day responsibilities will greatly depend on the type of call center they work in. This is a general overview of the responsibilities a call center customer service agent may have: Communicate with customers on a variety of channels. Over the past few years, the way we communicate with one another has evolved tremendously. So, it s not surprising that many companies are evolving their contact centers to be omnichannel. This means their agents can communicate with customers on several channels seamlessly. For example, an agent may help customers via telephone, email, social media, live chat, text, etc. A contact center agent should be comfortable providing service on every channel. Resolve customer issues efficiently and courteously. Most call center job are customer service positions, which means agents are often on the frontlines, directly communicating with customers when an issue arises. It s an agent s duty to quickly handle a customer s problem, and to do so with a helpful attitude. This also requires problem-solving and researching skills. Agents need to know where to find the necessary information using the resources available to them. Provide a memorable customer experience and awesome customer service. This goes hand-in-hand with the duty above. The most important role of a customer service agent is to create a memorable experience for the customer. Regardless of the reason for the call, a great contact center agent will go above and beyond to ensure the interaction with the customer is a great one. Complete after call work and other assigned administrative duties efficiently. Being a contact center agent is more than just helping customers. Customer service agents often have various administrative duties that need to completed immediately after a call or throughout the day. This can be simply documenting customer interactions, updating a customer file, providing feedback to management, or pulling reports. LOCATION: CHENNAI SALARY:8K TO 12 K (FOR FRESHER) 15K TO 25K (FOR EXPERIENCE) TIMING: 8 HOURS QUALIFICATION: 10th,12th AND ANY GRADUATE CAN APPLY BENEFICES: ATTRACTIVE SALARY + INCENTIVE+ OD CASH COMMUNICATION: GOOD IN MALAYALAM IF YOU ARE INTERESTED FEEL FREE TO CALL US DEVI HR 9176074708

GREETINGS FROM FIRSTSTEP CONSULTANCY SERVICES REQUIREMENTS IN MNC BPO POSITION SUMMARY CUSTOMER SERVICE EXECUTIVE & SR .CUSTOMER SERVICE EXECUTIVE MINIMUM ELIGIBILITY: o AGE:19 yrs TO 40 yrs o Education / Qualifications:10th/puc/graduate o Cab:2 way cab provided KNOWLEDGE AND SKILLS: o Excellent communication skills o Polite and customer service oriented o Exhibits patience and empathy to resolve customer queries SALARY: • 14k to 24k+incentives SHIFT: • US/APAC/NA LOCATION: Bangalore Immediate Joinee required. CONTACT PERSON NAME "Himaja" CONTACT NUMBER:9036035097 mail at himaja.firststep@gmail.com Refer your friends also.. FirstStep Consultancy Services. BTM 2nd stage, Bangalore Note:if anyone find above jd belongs to ur job..plz bring one print out of this one.,..

Are you looking for Best bpo call center in Delhi then contact Nimbus BPO which have highly qualified and experienced customer care executive.We believes to leads the industry with world-class, award-winning security measures in contact center information defense. for more info visit: https://www.nimbusbpo.com/inbound-customer-services.php

International BPO/Call center Jobs in Ludhiana Position: Executive Qualification: 10+2/Graduate Experience: Minimum 1 Year in International BPO process. Fresher s can also apply. Location: Ludhiana Job Profile: 1. Night Shift (Timings: 8.45PM - 6AM) 2. Candidates should be fluent in English. 3. Very Good Communication skills. 4. Sunday: off 5. Pic Up & Drop Provision For Details, Contact: Bhatia Consultancy Services Punjab

BPO Voice and Non Voice Job Vacancy in Chennai OPENINGS GOING ON! Greetings! We have immediate recruitment for BPO Voice and Non Voice Jobs in Chennai. Eligibility: 10th/12th/Any Basic Graduation With Good Communication skill for BPO Voice Process and Typing Skill for BPO Non Voice Process Experience: 0-2 Years Salary: 12k-18k (Based on experience) Benefits: OT + Incentives + Increments based on ur Performance Immediate Joining/Freshers are Welcome For More Details Contact Us: ABITHA HR 63-85-2@3-53-07 Sub Roles: Voice,Non-Voice,Semi voice Max Experience: 2 yrs Min Experience: 0 yrs

FRESHERS & EXP BPO / CUSTOMER SUPPORT / CALL CENTER, Direct Walk in Freshers and Experienced show contact info Good communication skills in English and Hindi Hiring for / Flipkart / Amazon / Toyoto BPO Process Salary: 15K to 20K NO SALES, NO TARGET Inbound Process Any graduate can appply To schedule an interview Ring Sudha show contact info

GREETINGS FROM FIRSTSTEP CONSULTANCY SERVICES REQUIREMENTS IN MNC BPO POSITION SUMMARY CUSTOMER SERVICE EXECUTIVE & SR .CUSTOMER SERVICE EXECUTIVE MINIMUM ELIGIBILITY: o AGE:19 yrs TO 40 yrs o Education / Qualifications:10th/puc/graduate o Cab:2 way cab provided KNOWLEDGE AND SKILLS: o Excellent communication skills o Polite and customer service oriented o Exhibits patience and empathy to resolve customer queries SALARY: 14k to 24k+incentives SHIFT:US/APAC/NA LOCATION:Bangalore Immediate Joinee required. --------- FIRST SOURCE FIRST SOURCE BEST COMPANY BEST PROCESS BEST TIMING Attractive INCENTIVES Need Excellent communication in ENGLISH UK PROCESS/AUSTRALIAN PROCESS (Simple Rounds of Interview) Process: SKY, AGL, FOXTEL Qualification Required: Undergraduates, 10+2, 10th pass, freshers also apply Graduates & Fresher 6 months any work experience can also apply. Salary Packages: 12k to 20k per month. CTC ranging from 2.6 Lacs per anum and above Two way transport is provided work location: Ecospace, Belandur ------------ Hiring for MNC company Ways2save (UK process) Qualification: UG/Graduates Fresher or Experience in Bpo or other domain Skills Required: Excellent Communication in English Shift: UK Salary: Ranging from 10k to 25k pm + incentives + Food allowance Free Transport Facility (Pick and Drop) Work location: Silkboard 5 Days working days 2 Days rotational week off CONTACT PERSON NAME "Himaja" CONTACT NUMBER:9036035097 mail at himaja.firststep@gmail.com Refer your friends also.. FirstStep Consultancy Services. BTM 2nd stag, Bangalore Note:if anyone find above jd belongs to ur job..plz bring one print out of this one.

Call Center Agent Job Responsibilities and Duties: 1.Answer incoming calls and respond to customer s emails 2.Management and resolve customer complaints 3.Sell products and place customer orders in the computer system 4.Identify and escalate issues to supervisors 5.Provide product and service information to customers 6.Research required information using available resources 7.Research, identify, and resolve customer complaints using applicable software 8.Process orders, forms, and application 9.Route calls to appropriate resources 10.Document all call information according to standard operating procedures 11.Recognize, document, and alert the management team of trends in customer calls 12.Follow up customer calls where necessary 13. Up sell products and services 14.Complete call logs and reports 15.Other duties as assigned Call Center Agent Qualifications and Skills: 1.High school diploma or equivalent 2.Proficient in relevant computer applications 3.1-3 years of experience in a call center environment 4.Knowledge of customer service practices and principles 5.Excellent data entry and typing skills 6.Superior listening, verbal, and written communication skills 7.Ability to handle stressful situation appropriately Salary: 10k to 15 k For Both Fresher & Experinced. Arreas can also apply For Further Information contact Us:- HR Abitha Ph no:-6385235307

Excellent Opportunity for you to work with India's Leading Call Centers *Fresher Candidates Can Apply Only *Process Inbound Both Domestic / International *Salary - 12K to 25K + Incentive For More Information Contact Miss Ayushi-8826107483 RoleTelecalling/Telemarketing Executive Industry TypeBPO, Call Centre, ITeS Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations Employment TypeFull Time, Permanent Role CategoryVoice Education Call-Hr.Juhi-9654424189,9873047242

great opening for call center Qualification: any degree Salary; 12000 to 15000 Location: Chennai Benefit; Food&Cab Exp;Freshers only(2017 to 20) /Immediate Joining Job Type; Permanent (On Roll) CONTACT: ABITHA HR 63-85-23-53-07

Wanted Female Telecaller For NGO Day Shift Immedidate joining Good salary +Incentives age below 32 Sub Roles: Outgoing Max Experience: 2 yrs Min Experience: 0 yrs Languages known: Tamil Job Shifts: Morning shift Gender: Female Address Proof: Aadhaar Card CONTACT: YAMUNA HR MOBILE NO: 73053-23220

Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem solving process Follow up with customers, provide feedback and see problems through to resolution Utilize excellent customer service skills and exceed customers expectations Ensure proper recording, documentation and closure Recommended procedure modifications or improvements Preserve and grow your knowledge of help desk procedures, products and services Requirements Proven working experience in providing Help Desk support Proficiency in English Working knowledge of help desk software, databases and remote control Strong client-facing and communication skills Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

Manage outgoing and incoming calls 1. Identify and assess customers needs to achieve satisfaction 2. Build sustainable relationships and trust with customer accounts through open and interactive communication for banking process... Required skills: 1.Good speaker. 2.Good managing Skill. 3.Basic Computer Skills 4.Discipline, Positive Attitude & Punctuality Qualifications-Any Graduation/ 10th/ 12th Salary:- 10k to 15k Experience: 0 to 1 yrs Location: Chennai Time: Full Time Shift: Both Day & Night For Further Details Contact Us: HR Abitha Ph no:-6385235307

BPO Job 10th, 12th, Any Degree job in Fresher job skills: International BPO Call Center US (American) Voice process (Inbound Customer service) Excellent English Spoken Communication. No Grammar Mistakes. International BPO Call Center in Gurgaon - Voice process Speak with Americans- US Inbound customer service Good Command over spoken English & No grammar errors Qualification: Any Graduation Location: Chennai Timing: Full Time Salary: 10k to 15k For Freshers Exp: Freshers Benefits: OT + Incentives + Increments based on ur Performance Role: Non Voice Process Key Skills: Voice Process ARREARS & FRESHERS / EXPERIENCE CAN ALSO APPLY. For Further More Details Contact Us: HR. DEVI PH. 91760 AND 74708

BPO VOICE PROCESS 10TH 12TH ANY DEGREE JOB SKILLS; BPO stands for Business Process Outsourcing.... Front office outsourcing: Here the job is front office service oriented. The nature of the job is to provide customer related services and contact center services and inquiries. This is a voice-based BPO category. Qualification: Any Graduation Location: Chennai Timing: Full Time Salary: 10k to 15k For Freshers Exp: Freshers Benefits: OT + Incentives + Increments based on ur Performance ARREARS & FRESHERS / EXPERIENCE CAN ALSO APPLY For Further More Details Contact Us: HR DEVI PH 91760 AND 74708