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India (All cities)
Call center agent job description An agent s day-to-day responsibilities will greatly depend on the type of call center they work in. This is a general overview of the responsibilities a call center customer service agent may have: Communicate with customers on a variety of channels. Over the past few years, the way we communicate with one another has evolved tremendously. So, it s not surprising that many companies are evolving their contact centers to be omnichannel. This means their agents can communicate with customers on several channels seamlessly. For example, an agent may help customers via telephone, email, social media, live chat, text, etc. A contact center agent should be comfortable providing service on every channel. Resolve customer issues efficiently and courteously. Most call center job are customer service positions, which means agents are often on the frontlines, directly communicating with customers when an issue arises. It s an agent s duty to quickly handle a customer s problem, and to do so with a helpful attitude. This also requires problem-solving and researching skills. Agents need to know where to find the necessary information using the resources available to them. Provide a memorable customer experience and awesome customer service. This goes hand-in-hand with the duty above. The most important role of a customer service agent is to create a memorable experience for the customer. Regardless of the reason for the call, a great contact center agent will go above and beyond to ensure the interaction with the customer is a great one. Complete after call work and other assigned administrative duties efficiently. Being a contact center agent is more than just helping customers. Customer service agents often have various administrative duties that need to completed immediately after a call or throughout the day. This can be simply documenting customer interactions, updating a customer file, providing feedback to management, or pulling reports. LOCATION: CHENNAI SALARY:8K TO 12 K (FOR FRESHER) 15K TO 25K (FOR EXPERIENCE) TIMING: 8 HOURS QUALIFICATION: 10th,12th AND ANY GRADUATE CAN APPLY BENEFICES: ATTRACTIVE SALARY + INCENTIVE+ OD CASH COMMUNICATION: GOOD IN MALAYALAM IF YOU ARE INTERESTED FEEL FREE TO CALL US DEVI HR 9176074708
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India (All cities)
Business Process Outsourcing has seen continual popularity with businesses, whether they are startups or Fortune 500s companies. Businesses across an array of industries outsource their non-core processes thus enabling them to concentrate completely on their core processes and leave the competition far behind them. Today intelligent automation is reinventing Business Process Outsourcing Services. This technology serves to digitize labor-intensive or manual processes of your business and dismantle people-heavy structures. Ivan is a reputable global business process outsourcing company with a team of experienced experts. We will streamline your business processes through dynamic IT - resources, efficient customer/call centre relations, accounting and much more. Go ahead and connect with us to get all the details.
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India (All cities)
BPO Services Company for Travel, TBO is meeting SLA for services, TBO is the Travel BPO Company in India, and we are providing Travel BPO Services to improve customer retention for our client's travel business. At Travel BPO (TBO), travel agency call centre services offer personalized call centre services that are backed by the power of Call2customer which is ISO certified. For over a decade we’ve been working with vertical businesses globally and we’re helping them grow. Our Multilingual travel call centre services help your travel businesses gain brand image globally. We help in collaborating client relationships with the right solution and approach. Our travel agency provides customized travel call centre solutions for every enterprise to bring in the best result. We use a dynamic and nimble approach to management for driven results. We have travel customer services agents who are experts and work with dedication to enhance your customer’s travel experience simpler, faster, and easier.
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India (All cities)
BPO Services Company for Travel, TBO is meeting SLA for services, TBO is the Travel BPO Company in India, and we are providing Travel BPO Services to improve customer retention for our clients travel business. visit us-; http://www.travelsbpo.com/ Travel agency call center services offers personalized call center services that’s backed by the power of Call2customer which is ISO certified. For over a decade we’ve been working with vertical businesses globally and we’re helping them grow. Our Multilingual travel call center services help your travel businesses gain brand image globally. We help in collaborating client relationship with right solution and approach. Our travel agencyprovides customized travel call center solutions for every enterprise to bring in the best result. We use dynamic and nimble approach to management for driven result. We have travel customer services agents who are expert and work with dedication to enhance your customer’s travel experience simpler, faster, and easier.
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India (All cities)
BPO Job Brief: BPO jobs are jobs in companies that provide outsourcing services to a business. For example, suppose a company's sales department hires an IT firm to help their employees with potential computer issues. In that case, it is outsourcing the IT process to a third-party vendor. Few More Qualifications Candidates Should Have Qualification: Any Graduation Location: Chennai Timing: Full Time Salary: 10k to 15k For Freshers Exp: Freshers Benefits: OT + Incentives + Increments based on ur Performance Role: Voice/ Non Voice/ Semi Voice Key Skills: Good Communication Skills Known Languages: Hindi/ Tamil/ Telugu/ Kannada/ Malayalam/ English If ur interested send your updated CV to this Mail ID gsabitha2020@gmail.com For Other More Details Contact Us: HR Abitha 63852@35307 You can share ur friend circle about this Job Offer. We can arrange same company...
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India (All cities)
Telesales/uk Voice Process/international Bpo Chennai We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! UK Voice Outbound Process Experience: Freshers with Excellent Communication or Experienced candiates from International BPO Qualification:12TH/ANY DEGREE/DIP/ITI Experience:0 -3yrs shift: Rotational shift Salary:15-17k Benefits: PF, ESI, Bonus, Food Benefits: Accommodation Gender: Male/Female Location: Chennai Regards, YAMUNA-HR 7305323220
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India (All cities)
Dear Candidates Apply only if you have Amazing Communication Skills. We are hiring for an International Voice Campaigns Customer Service, Customer Support, Sales, Technical Support & Many More profiles. Job Profile -Take calls from International Customers (UK or US) -Understand their issues regarding the product -Provide best resolution for the same -Its end to end Customer Support Required candidates with Good English 5 Days working + Cabs + Meals + Insurance Undergrad Fresher or Grad fresher all can apply If you have experience then you will get a better salary Salary Range: 16,000/- to 19,000/- Plus Huge Incentives For more details feel free to call or what's app All the help will be provided to clear the Interview (No Charges At All) Thanks and Regards HR Manish
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India (All cities)
DK business patron is a top leading outsourcing service provider company in Delhi, India that deals in outsourcing solutions such as BPO Services, KPO Services, Recruitment, and Staffing Services, web-based services and solutions, etc. We gathered our knowledge and experience by achieving new levels that help us in spreading our name and services worldwide. We assure top-notch quality work in every service of outsourcing; as a result, our outcomes make our partners and clients satisfied. DK business patron also offers inbound and outbound outsourcing services in the IT services that include call center, Lead Generation Services, Website Designing, Website Development, Digital Marketing, SEO, SMO, PPC, and many more. Contact us: DK business patron Pvt Visit us: https://www.dkbusinesspatron.com/ Call us: +91 11-42381218 Call us: +91 show contact info Office IN: C/134, 3rd Floor, Main Najafgarh Road, Ramesh Nagar, New Delhi (India) - 110015
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India (All cities)
Best Training Course for BPO Training in Uttam Nagar. In our new canter Attitude Academy in Uttam Nagar, Delhi we offer a wide variety of courses that are specially designed to help your ability levels to learn or improve their Communication, Personality Development, and Spoken English Skillset. For more:- https://www.attitudetallyacademy.com/html/Smart-bpo-training
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India (All cities)
Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem solving process Follow up with customers, provide feedback and see problems through to resolution Utilize excellent customer service skills and exceed customers expectations Ensure proper recording, documentation and closure Recommended procedure modifications or improvements Preserve and grow your knowledge of help desk procedures, products and services Requirements Proven working experience in providing Help Desk support Proficiency in English Working knowledge of help desk software, databases and remote control Strong client-facing and communication skills Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com
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Lucknow (Uttar Pradesh)
Are you looking for ways to do better business? Are you not being able to focus well on your business? Are you not being able to be available 24/7 for your clients/customers? If yes, then we are the place you are looking for and we are the one who can help you out. We, at Unity Call Center are team of highly skilled experts, serving inbound, outbound, telemarketing, customer care support, and personal injury lead generation survey and poling services. Our team of dedicated agents efficiently takes care of our client's organization so that they can focus on the important aspects which they were not being able to. We save time, money and energy of our client and offer opportunity for better productivity. To get in touch with us, you can visit us at: Address: Unity Call Center, 258 Vijay Nagar, Krishna Nagar, Lucknow 226012 Call us at: +91-9026842400 Visit our Website: http://www.unitycallcenter.com
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India (All cities)
Develop most efficient ways to use people, machines, materials, information, and energy to make a product or service. Help companies increase productivity. Optimize methods of business organization. Study product requirements and design manufacturing and information systems to meet requirements.
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India (All cities)
We are one of the fastest growing BPO, Call Centre and Data Entry Outsourcing Company in India and are gaining a high reputation in the market as a reliable BPO and Call Center Projects provider in India. We offer call center projects to our customers, and also help them start their own call center business. Our innovative business methods help you to emphasize your relationship with customers. We provide you highly responsive and effective client support service to ensure smooth operation of your business deals. We offer below mentioned business outsourcing services: 1. Inbound call center services 2. Outbound call center services 3. IVR & Telecom services 4. Online & Offline BPO services 5. HR Recruiting call center projects Contact Us Ascent BPO Services Pvt. Ltd. D - 56, 2nd Floor, Sec-2, Noida, U.P., 201301
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India (All cities)
Standards Services is best Manpower agency in Delhi. We have an association with effective staffing. We are one of the leading manpower agency in Delhi.Our manpower services will help you hire the best candidates. Try our manpower services today..!! We are One of the Leading Manpower Agency in Delhi. We Offer employment services along with Digital Marketing Solutions like SMO Services, SEO Services, Website Designing and more. Importance of manpower recruitment agency is that they help other Small and medium companies who are not able to hire potential candidates. We help them by sourcing the best and capable candidates who can work in diverse work profiles including Human Resources, Accounting, Digital Marketing, International BPO, Tele-caller, 9540970000 and also have relevant job positions for fresher candidates. As a leading manpower agency, Standards Services extend recruitment services as per candidate requirements and profile. Whether you are a businessman, candidate or an employer, everyone needs efficient manpower, investment, and time so that things are up and running on every domain you manage. When it comes to your business, our manpower services are sure to serve you with the best. Standards Services offers manpower solutions for your business. We have a professional team of management, who handle the recruitment process to find the best candidate for clients. You can contact us 9540970000 for our manpower resources and marketing services. Contact Us: 9540970000 Visit Us: https://www.standardsservices.com/manpower
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India (All cities)
: Standards Services is best Manpower agency in Delhi. We have an association with effective staffing. We are one of the leading Manpower agency in Delhi.Our manpower services will help you hire the best candidates. Try our manpower services today..!! We are One of the Leading Manpower Agency in Delhi. We Offer employment services along with Digital Marketing Solutions like SMO Services, SEO Services, Website Designing and more. Importance of manpower recruitment agency is that they help other Small and medium companies who are not able to hire potential candidates. We help them by sourcing the best and capable candidates who can work in diverse work profiles including Human Resources, Accounting, Digital Marketing, International BPO, Tele-caller, 9540970000 and also have relevant job positions for fresher candidates. As a leading manpower agency, Standards Services extend recruitment services as per candidate requirements and profile. Whether you are a businessman, candidate or an employer, everyone needs efficient manpower, investment, and time so that things are up and running on every domain you manage. When it comes to your business, our manpower services are sure to serve you with the best. Standards Services offers manpower solutions for your business. We have a professional team of management, who handle the recruitment process to find the best candidate for clients. You can contact us 9540970000 for our manpower resources and marketing services. Contact Us: 9540970000 Visit Us: https://www.standardsservices.com/
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Delhi (Delhi)
Candidates face major issues during their job hunt period till the time they get into one. Here we are to help you out with all the possible assistance and employment suggestions from time to time. We are Standards Services - a leading recruitment firm in Delhi situated in Netaji Subhash Place known for offering jobs & job consultation to job-seekers without charging any money. Essentially, we work for candidates who come from different educational backgrounds, skill-set, and qualifying degrees. Our professional Human Resource recruiter panel works towards sourcing able candidates who can work in a dynamic workspace and help the organization they are a part of to grow. Companies that we hire candidates for are located in Delhi, Gurgaon, and Noida. For companies, we source manpower and for job seekers, we are the employment service provider in Delhi. So, whether you are searching for professionals to generate a qualified workforce for your company or you are a job seeker having trouble finding jobs, we are there for you! Right from screening candidates to lining them up to companies of their preference, we handle the entire recruitment procedure in the best possible way. There are absolute transparency and no fuss. Call 9540970000 to learn more about the latest jobs in NSP. The profiles we are presently looking for candidates for include HR Recruiter, Accountant, Freshers, Data Entry Operator, Digital Marketing, International BPO, among various other full-time profiles. We are a leading placement consultant in Delhi that is serving the employment business for more than a decade now. Call 9540970000. We have expertise in the recruitment domain and so, we understand that the right talent can both demand a highly refined panel of Human Resource professionals and a multi-dimensional recruitment process. And, we have a professional team that takes care of this. If you are searching for jobs, you can rest assured and leave your worries aside. Standards Services provides Jobs in NSP. As a leading job placement agency in NSP, we promise candidates with the best possible job offer and promise clients to provide them the best experience always. You can check out our website: https://www.standardsservices.com
Free
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Noida (Uttar Pradesh)
Deploy superior inbound call center services from Go4customer. Our team can help your business grow exponentially by providing a wide array of BPO solutions. We are available round-the-clock at your service. For more info: http://www.go4customer.in/call-center-services/inbound Address Details: Cyber Futuristics India Pvt Ltd SDF Block G-13/14 Noida Special Economic Zone (NSEZ) Phase II, Noida 201 305 Ph: 1-800-212-2022 (Tollfree) Fax: +91-120-6667766 E-mail: sales@cyfuture.com
Free
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Coimbatore (Tamil Nadu)
We are home data entry outsourcing company is mainly working on out sourcing which will help you easily get the work and thus earn a great amount of income. We provoide Single seate home based works, as well as projects to BPO companies. we also have projects which are based on data entry where you are just require to enter the data required. This type of work requires some hours of work and at end you can have a great income. This home based works are valid for all the people but they should also have the knowledge about the work. The projects are also there for ad Posting, Captcha entry, Data form filling, Data typing, voice and non-voice projects and many others. This work can be done by anyone who has some knowledge of IT and also willing to work. We provide work in all states of India. For comlete details o the pojects SMS YOUR EMAIL ID AT (08953498144) ) ( WWW.BPOPROJECTS.NET )
₹ 25.000
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India (All cities)
Newer technological advancements have led companies to go online. Gone were the days when businesses used traditional methods to communicate with their clients. All this now happens over the internet. Yes, call center software makes communication between companies and their clientele easier and less costly. What is call center software? It is the software required to help customers reach out to businesses and vice versa. By the virtue of this software, customers can get their queries solved by the customer support teams via email, live chat, and calls. While on one hand, the software provides for customer support, it also gives the company a platform to promote the brand. The companies can do marketing, give customers offers and deals and request feedbacks via this software. Communication being a prime factor in the enhancement of any business needs to be given utmost importance. Companies move heaven and earth to establish good communication with their clientele. One of the most important and affordable tools of communication is a call center software. Benefits of call center software The software is cut out to enhance the productivity of the business and increase the communication between the customers and businesses eliminating all kinds of barriers. However, there are few more benefits associated with call center software such as – 1. Cost-efficient Such software is relatively cheaper than investing in a BPO. The software barely needs any installation or upgrades saving a large portion of your capital. 2. Flexible Besides being an effective tool for managing calls and emails, the software can also be used for various other purposes such as marketing and e-commerce. The software is designed to meet all kinds of operations. 3. Secured The software is highly secured. Features like call record and other security protocols enhance the security of your system. 4. Lesser people Call center software requires fewer people to operate the tool and manage helpdesk or customer support without sacrificing efficiency. www.voipinfotech.com/calling-card.html
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Delhi (Delhi)
Candidates can get answers to all their queries and concerns related to jobs & hiring with us. At Standards Services, we make sure to provide the best consultation without any fee. Jobseekers get all the possible assistance and employment suggestions from time to time. Standards Services is a leading job consultancy in Delhi with its head office in Netaji Subhash Place. For more than 10 years now,we are offering jobs & job consultation to candidates and helping them getting into top companies in Delhi, Gurgaon, and Noida. Essentially, we work for candidates who come from different educational backgrounds, skill-set, and qualifying degrees. Our professional Human Resource screen, shortlist and source them to desired companies after matching their qualification and skill-set. Companies that we hire candidates for are located in Delhi, Gurgaon, and Noida. For companies, we source manpower and for job seekers, we are the ideal job consultancy in Delhi. So, whether you are searching for professionals to generate a qualified workforce for your company or having trouble finding jobs, we are there for you! Right from screening candidates to lining them up to companies of their preference, we handle the entire recruitment procedure in the best possible way. Call 9540970000 to get in touch with us and learn about the latest jobs in NSP. The profiles we are currently hiring candidates are of HR Recruiter, Accountant, Freshers, Data Entry Operator, Digital Marketing, International BPO, among various other full-time profiles. We are a leading placement consultant in Delhi offering jobs for freshers. Call 9540970000. We have expertise in the recruitment domain and so, we understand that the right talent can both demand a highly refined panel of Human Resource professionals and a multi-dimensional recruitment process. And, we have a professional team that takes care of this. If you are searching for jobs for freshers, you can rest assured and leave your worries aside. Standards Services provides Jobs near me without any hassle. All you need to do is let us know your requirements and we will help you with the best assistance. As a leading job placement agency in NSP, we promise candidates with the best possible job opportunity and promise clients to the best experience. You can check out our website: https://www.standardsservices.com Contact us: https://www.standardsservices.com/contact-us/
Free
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Delhi (Delhi)
For companies, we source manpower and for job seekers, we are the ideal job consultancy in Delhi. So, whether you are searching for professionals to generate a qualified workforce for your company or having trouble finding jobs, we are there for you! Right from screening candidates to lining them up to companies of their preference, we handle the entire recruitment procedure in the best possible way. Call 9540970000 to get in touch with us and learn about the latest jobs in NSP. The profiles we are currently hiring candidates are of HR Recruiter, Accountant, Freshers, Data Entry Operator, Digital Marketing, International BPO, among various other full-time profiles. We are a leading placement consultant in Delhi offering jobs for freshers. Call 9540970000. We have expertise in the recruitment domain and so, we understand that the right talent can both demand a highly refined panel of Human Resource professionals and a multi-dimensional recruitment process. And, we have a professional team that takes care of this. If you are searching for jobs for freshers, you can rest assured and leave your worries aside. Standards Services provides Jobs near me without any hassle. All you need to do is let us know your requirements and we will help you with the best assistance. As a leading job placement agency in NSP, we promise candidates with the best possible job opportunity and promise clients to the best experience. You can check out our website: https://www.standardsservices.com Contact us: https://www.standardsservices.com/contact-us/
Free
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India (All cities)
Matrix Services -------------------- 0 - 5 years ₹ 8000 - 15,000 P.M. Delhi / NCR Job description -------------------- We are looking for an enthusiastic Telesales Representative to contribute to generating credit card sales for our company. - An effective telesales representative must be an excellent communicator. - They must be comfortable presenting products. - The goal is to help the company grow by bringing in customers and developing business. Key Responsibilities -------------------------- - Responsible for making outbound calls and regular follow-up. - Build a strong relationship/trust with customers by understanding the customer requirements and suggesting the right product to the Customers. - Selling products over the phone and achieving the targeted sales numbers & value, set quality parameters. - Explaining the product features in detail. - Proven experience as a telesales representative or another sales/customer service role. - Proven track record of successfully meeting sales quota preferably over the phone. - Ability to learn about products and services and describe/explain them to prospects. - Excellent communication and interpersonal skills. Education and Experience: ---------------------------------- 10+2 Minimum of 6 months of experience in Telesales / Tele calling /Domestic BPO / Credit Card Sale / Direct Sales/Telecom / Insurance Salary and benefits: - ---------------------------- Rs. 8000/- to Rs. 15000/- Gross per month + Incentives + All other benefits are available as per Government rules. How to apply: - Send your biodata on WhatsApp Number: Nine-three-one-zero-zero-six-three-one-two-eight Walk-in below mentioned address: -------------------------------------------- - 23rd & 24th April 2021 - Between 12:00 pm to 4:00 pm Matrix Services Office Address:- ------------------------------------------ Rajouri Garden West Delhi (Near Metro Station)
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India (All cities)
SEO/Search Engine Optimization consultant required for international process. Applicant is expected to have following skills: 1) Proficient in English language, 2) Knowledge of Search engine marketing, 3) Prior experience in International sales. 4) work experience of international call center/bpo. This is a contract/commissions based Job, with opportunity to make commissions - with no caps. All sales, technical support is provided to help you succeed.
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