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Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Hindi & Tamil language is must Basic Knowledge in networking and operating system is must

Job Description: We are currently looking to hire 10 to 15 people to be a part of our amazing customer service team. This is an exciting job opportunity and we are looking to hire applicants who enjoy working in a challenging and fun environment. Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. His responsibility is to Follow-up with participants within a Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Identifying leads from various sources and updating into CRM Calling and Gathering leads from clients sources Managing client and generating leads. Setting appointments on daily basis Excellent Communication Skills required Should be familiar with various job portals like Naukri, Monster, Indeed etc Knowledge on linked in will be an advantage Job details Relation Hire someone Company name Skill Digital Position type Full-time Salary 14,000 - 18,000 per month Desired experience 0 to 2 Years

identifying clients, introducing the company & self presenting the concept, convincing its values and its benefits and executing orders and other corporate

Premware Services provide support services like managed it support services, remote it support, live chat support services, online customer support, whatsapp chat support services, call center chat support in Surat, Gujarat. What is Managed IT Services? Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price. Source URL: premware.services => support Name: Premware Services India LLP (PC Helpline) Address: S/5, Ofira Business Hub, VIP Road, Surat - 395007

Hi Openings for Domestic BPO for voice for Company Name: MINACS Process:IDEA Languages Required ENGLISH+TELUGU Sal: fre -10k to exp-16k+incentives ENGLISH+MALAYALAM Sal: fre -11k to exp - 18k+incentives Qualification: Grad Freshers or puc+6months Experience in Bpo Shift:Rotational Shift Job Location:Ecospace, Belandur Very Simple rounds of interview All rounds of interview held in consultancy First step Consultancy, Btm 2nd stage opposite to novel business center, Near to Silk board, Bangalore. For Further details contact himaja :9036035097 himaja.firststep@gmail.com Good communication Skills Refer Your Friend If Interested..

Job description Hiring Semi Voice Process for our E Commerce Company. Roles and Responsibilities: Document and take accurate action on the Queries. Perform the back office operations. Interact with client and provide them the required data. Communicate with our services and clients. Immediate joiners are preferred. Excellent salary package. Arrears Candidate also Apply For this job Skills: Excellent Communication both Written and Verbal Basic Typing Skill Good Computer Knowledge Role - Semi Voice Process Experience - Fresher Salary - 10K -15K Qualification - any UG / Diploma /ITI Location - Chennai For Further information contact us:- Brindha - HR gsbrindha2021@gmail.com 73582&32554

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Keep records of all conversations in our call center database in a comprehensible way Meet personal/team qualitative and quantitative targets Requirements Previous experience in a customer support role Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively

Looking to build a website which will communicate your companies’ vision and mission to drive sales. Then, connecting with website designing company in Ghaziabad would bring this dream to reality. Experts in website designing company in Ghaziabad focus on Simplicity and Design as the core in bringing out a webpage. This is essential in making website responsive and stunning. Whether it is a small family business, start-up, online store or large corporates- building a website is essential to connect with customers. And to build such website one needs to connect with professional yet smart website development company. The reason why it should be smart is, because they create customizable & client-optimized website to drive traffic and then business. Website designing company in Vaishali and Ghaziabad ensure the following 8 vital aspects in delivering a perfect webpage. Website Designing Company in Vaishali Ultimate Web Graphic Design with Smart Contents and Pictures User-Friendly Design, a highly mobile friendly Search-Engine Optimization leading to utmost traffic and lists the website as one among the top in all SEO rankings Proprietary Software with standardized code Best user interface with right logic to support the exceptional design Greater navigation feature to make visitor feel the website intensity Aesthetic structure to ensure best easy to use interface Continuous support in upgrading the website and managing the content and usage. In world of digital age, websites are essential to ensure business thrives and stays competitive. So, when you develop a website, be sure that you engage with a right partner. Website designing company in Vaishali and Ghaziabad deploy only talented web designers. And this ensures the website build is fast, responsive, contemporary and business friendly. The website designing company in Vaishali not only build new websites scratch, in addition they can re-build an existing website and make it contemporary. So why are you waiting, get your dream website build for your business now. For More Details Contact: +91 7011195988

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Kapture CRM is a cloud customer support automation platform. Kapture is highly scalable and configurable to meet the needs of growing customer-facing enterprises. We have our presence in over 12 countries and serve more than 700 companies. Our intuitive CRM platform adds context and intelligence to customer service. 1. Lead management and nourishing – Kapture CRM allows you to build in-depth customer profiles that throw light into actual customer requirements and needs. 2. Multiple cloud sales tools - Kapture’s sales tools include a sales tracking system, Automated DSR, GPS sales management, etc. 3. Intelligent ticket management - Kapture CRM can organize, assess, route and even resolve customer tickets intelligently in real-time. 4. Omnichannel support - Deploy Kapture across multiple communication platforms (email, call, social media, etc) to seamlessly engage with customers. 6. Mobility-first application helps you create more efficient and productive workflows. Kapture CRM helps you achieve the following benefits. More lead conversions Easy ticket resolutions Increased agent productivity Maximized revenue and reduced operational costs Increased customer satisfaction rates Customer data management All in all, Kapture CRM enables you to run the most optimal form of your business. Kapture CRM’s customized modules are used widely across different industry verticals such as FMCG, Healthcare, Internet Companies, Education, Real Estate, and more.

Chatbot are one of the most effective, cost-efficient and scalable business solutions. Botgo an AI chatbot development company offers AI service to develop, train and deploy ai bots that can have an impact globally on customer support services. Our aim is to make your business more efficient through usage of conversational interfaces with our AI chatbot development company. With a result of our Botgo chatbot support, the chatbot technology and AI will allow customers to connect with the brand and get all their questions answered. The AI chatbot can be designed based on their needs or interests and with this helps to improve customer experience, decrease costs, build trust with your customers, increase conversions and make them happier. For more details please visit at https://botgo.io or call at +91-9650708766

Job Description: Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process / Non Voice Process & Technical Support Executive Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

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