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Call Center Agent Job Responsibilities and Duties: 1.Answer incoming calls and respond to customer s emails 2.Management and resolve customer complaints 3.Sell products and place customer orders in the computer system 4.Identify and escalate issues to supervisors 5.Provide product and service information to customers 6.Research required information using available resources 7.Research, identify, and resolve customer complaints using applicable software 8.Process orders, forms, and application 9.Route calls to appropriate resources 10.Document all call information according to standard operating procedures 11.Recognize, document, and alert the management team of trends in customer calls 12.Follow up customer calls where necessary 13. Up sell products and services 14.Complete call logs and reports 15.Other duties as assigned Call Center Agent Qualifications and Skills: 1.High school diploma or equivalent 2.Proficient in relevant computer applications 3.1-3 years of experience in a call center environment 4.Knowledge of customer service practices and principles 5.Excellent data entry and typing skills 6.Superior listening, verbal, and written communication skills 7.Ability to handle stressful situation appropriately Salary: 10k to 15 k For Both Fresher & Experinced. Arreas can also apply For Further Information contact Us:- HR Abitha Ph no:-6385235307

Newer technological advancements have led companies to go online. Gone were the days when businesses used traditional methods to communicate with their clients. All this now happens over the internet. Yes, call center software makes communication between companies and their clientele easier and less costly. What is call center software? It is the software required to help customers reach out to businesses and vice versa. By the virtue of this software, customers can get their queries solved by the customer support teams via email, live chat, and calls. While on one hand, the software provides for customer support, it also gives the company a platform to promote the brand. The companies can do marketing, give customers offers and deals and request feedbacks via this software. Communication being a prime factor in the enhancement of any business needs to be given utmost importance. Companies move heaven and earth to establish good communication with their clientele. One of the most important and affordable tools of communication is a call center software. Benefits of call center software The software is cut out to enhance the productivity of the business and increase the communication between the customers and businesses eliminating all kinds of barriers. However, there are few more benefits associated with call center software such as – 1. Cost-efficient Such software is relatively cheaper than investing in a BPO. The software barely needs any installation or upgrades saving a large portion of your capital. 2. Flexible Besides being an effective tool for managing calls and emails, the software can also be used for various other purposes such as marketing and e-commerce. The software is designed to meet all kinds of operations. 3. Secured The software is highly secured. Features like call record and other security protocols enhance the security of your system. 4. Lesser people Call center software requires fewer people to operate the tool and manage helpdesk or customer support without sacrificing efficiency. www.voipinfotech.com/calling-card.html

A dialer in call center is an application that automates outbound calls.A call center sales dialer is the most omportant tools to invest in bussiness when you make a lot of outbound calls. We are one of the best leading comapny in dialer call center in india. contact us now

" No Need to Buy Costly Calls through Google Adwords / Yahoo / Bing on the basis of pay per click  No Need to Do Outbound Calls by Hiring High Salaried Tele callers for lead generation  Estimated Incoming Call Cost Rs.300/Call through our campaign  Also get automatic contact details of customer in your Inbox after each inbound call  Latest technology with integrated features  Hassle free Campaign set up within 48 Hours  Very High Sales Conversion Ratio if you have Good Tech Support Team  Increase Your ROI (Return of Investment)  Reduce the Cost of Your Call Center  Build up your online brand in USA through our cheapest brand promotion technology WE ARE EXPERIENCED AND PROFESSIONAL TEAM FOR INBOUND CALL TRANSFERS AND WE WANT TO HELP YOU WIN! Since we are paid according to our performance, we only grow when you grow. It is our job to find you a new and potential market to optimize your profitability. Let us work together to increase revenue generation opportunities for you through our live transfers lead generation program to sell your products / services in US Market.Call +91-9654017688 To Set Up Your Trial Campaign Right Now. HX108"

job post freserslive 42 calls freshersworld Excellent Chance to work in BPO for Voice Process in Surat. Job Description: We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Keep records of all conversations in our call center database in a comprehensible way Meet personal/team qualitative and quantitative targets Requirements Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Qualifications-Any Graduate Location: Surat Working Days- Monday to Friday (Sunday -Saturday off) If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com Please only call if you are qualified in above mentioned details. Regards, Votiko Team

In the business of the call center, telephone service is the main thing. The call rates matter the most. Incall center international calls are prominent. Hence, you should take a service from the 3rd party. It will definitely give you the best way to conduct the call center service. Hosted Call Center CRM Help your business Hosted Call Center CRM helps you in your business. You should contact the third-party service provider for the hosted call center. You should understand the customer so that you can listen to the feedback and you must resolve the problem. Benefits of CRM The CRM services give the customers the overall service which you can definitely choose to make the most of the software solution. You can streamline the service in a proper way. It gives you excellent service and you must consider its usability. The CRM solution gives you access to customer data. It helps to organize the information in a proper way. The agents can interact properly with the help of Hosted Call Center CRM. Even they offer you personalized service that gives you reliability and it will help you in a great way. The communication increases and the employees will get the updates. It gives you personal responsibilities in the service of the customers. It drives sales and current customers will get tremendous benefits. You will get service on post-sales. Hence, you will get quality service at an affordable service. Make sure you get the benefit of the CRM solution. Choose the best service provider of Hosted Call Center CRM. You will research the best service provider and you will get quality service. now, your call center business will flourish without any second thought. Make sure you grow your business in a proper way and this will definitely help you in the long run. https://www.voipinfotech.com/voip-dedicated-server.html Interested People Can Ping me here or Contact Email: show contact info Call us: 9810730628 Website: www.voipinfotech.com

Urgent Opening For Call Center BPO JOBS Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Route calls to appropriate resources. Document all call information according to standard operating procedures Education: Higher Secondary(10th Pass)&(12th Pass) (Required) Salary 15000 TO 19000 Job Location Near By One Time Interview In Thane est. Fresher/experience Candidate Also welcome For More Information call HR Pranali Call HR Pranali Mam:- 9619626134

BPO hires outbound call center services for market research, making outbound calls by the companies is important not only for acquiring new customers but to retain old customers as well. Customer service base Inbound call & Outbound call centers focus on answering & questions. Outbound calls are crucial for strengthening CRM & for offering them better CX. Contact us:- sales@fivesdigital.com Visit the website:- https://www.fivesdigital.com/business-process-outsourcing-services

If you are looking for Air Conditioner service Center in Mumbai City.Service and Repair Center India is one of the best services Provider in Present time. Service And repair Provide the services At home only. Our main Goal is to exceed costumer’s Expectations in The appliances repair industry In These Tough Economic Times We Take Pride in Providing All of Our Costumer’s with Affordable price and Reliable service. So you need not to search Any Repairing Center. Just Book a Service via Phone Calls, Massages, Online, Tell Your Issue and than A service Engineer Visit will be scheduled As Per your Convenience. Hope This Will Help You. You Can find the service Center Details Here. http://www.serviceandrepaircenterindia.in/samsung-ac-service-centre-in-mumbai.php

Our Company, Elite Outsourcing Solution PVT LTD is An ISO 9001-2008 Certified Company Which Was Established In December, 2007. You Can Start Up Your Own Call Center Business In Any Part Of India. We Are Having US Online Education Process. You Have To Fix Up An Appointment Between US Based Students & US Based Education Consultants. You Can Make Calls At Night Shift With Experienced Call Center Executives Who Have Minimum 1 Year Of Experience With Any International Call Center. It Is A Highly Profitable Project. Technical Requirement 1. Minimum 5 Computers 2. Local Area Networking 3. Internet Connection 4. Head Phones With Microphone Please Call 9654017688 or Visit www.delhibpo.com For More Information. UID: BX76

Our Company, Elite Outsourcing Solution PVT LTD is An ISO 9001-2008 Certified Company Which Was Established In December, 2007. You Can Start Up Your Own Call Center Business In Any Part Of India. We Are Having US Online Education Process. You Have To Fix Up An Appointment Between US Based Students & US Based Education Consultants. You Can Make Calls At Night Shift With Experienced Call Center Executives Who Have Minimum 1 Year Of Experience With Any International Call Center. It Is A Highly Profitable Project.

Our Company, Elite Outsourcing Solution PVT LTD is An ISO 9001-2008 Certified Company Which Was Established In December, 2007. You Can Start Up Your Own Call Center Business In Any Part Of India. We Are Having US Online Education Process. You Have To Fix Up An Appointment Between US Based Students & US Based Education Consultants. You Can Make Calls At Night Shift With Experienced Call Center Executives Who Have Minimum 1 Year Of Experience With Any International Call Center. It Is A Highly Profitable Project. Technical Requirement 1. Minimum 5 Computers 2. Local Area Networking 3. Internet Connection 4. Head Phones With Microphone Please Call 9654017688 or Visit www.delhibpo.com For More Information. BX68

CloudConnect Contact Center solution is made to make the process efficient, improve productivity & enhance the customer experience. CloudConnect offers an all-in-one, adaptive, and flexible contact center platform that supports to transform the telephone-oriented call center to a true multi-tenant & two-way interaction hub providing Omni Channel access capabilities that include Calls, SMS, e-mail, chat & Social Media application integration like What's an app, Facebook, Twitter & Linkedln. CloudConnect Communications PVT. LTD. E-145, Okhla Industrial Estate, Phase 3, New Delhi 110020 show contact info

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures.

JOB FOR 2019 to 2021 FRESHERS for BPO Call Center Minimum 0 to 1 Year experience into any International Voice process Should be flexible working for Office and Home 5 Days of Work JOB FOR 2020 & 2021 FRESHERS.... Here you need to apply soon. Mediators Hiring Freshers in Call Center in Chennai Interested candidates can apply immediate. Candidate Description Candidate with EXCELLENT ENGLISH/TAMIL communication skills. Additional language communication a plus(HINDI/TELUGU/MALAYALAM) Strong customer service background and positive attitude Highly self motivated, willing to learn and quick adaptation to new processes within lesser time frame Job Description: Pure day shift job. Responsibility to handle issues & queries from the customer. Good Customer Service Skills. Should Handle Inbound/Outbound Calls Qualification: Any Degree/ Diploma (BE / B Tech / MBA/ MCA can also apply) Age: Below 28 yrs Salary: 10000 to 15000/- PM Incentives Rs 1000 to 3000 PM Interview Timing: 09:30 am to 01:00 pm Regards, INDHU -HR 89396 and 40910