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India (All cities)
Newer technological advancements have led companies to go online. Gone were the days when businesses used traditional methods to communicate with their clients. All this now happens over the internet. Yes, call center software makes communication between companies and their clientele easier and less costly. What is call center software? It is the software required to help customers reach out to businesses and vice versa. By the virtue of this software, customers can get their queries solved by the customer support teams via email, live chat, and calls. While on one hand, the software provides for customer support, it also gives the company a platform to promote the brand. The companies can do marketing, give customers offers and deals and request feedbacks via this software. Communication being a prime factor in the enhancement of any business needs to be given utmost importance. Companies move heaven and earth to establish good communication with their clientele. One of the most important and affordable tools of communication is a call center software. Benefits of call center software The software is cut out to enhance the productivity of the business and increase the communication between the customers and businesses eliminating all kinds of barriers. However, there are few more benefits associated with call center software such as – 1. Cost-efficient Such software is relatively cheaper than investing in a BPO. The software barely needs any installation or upgrades saving a large portion of your capital. 2. Flexible Besides being an effective tool for managing calls and emails, the software can also be used for various other purposes such as marketing and e-commerce. The software is designed to meet all kinds of operations. 3. Secured The software is highly secured. Features like call record and other security protocols enhance the security of your system. 4. Lesser people Call center software requires fewer people to operate the tool and manage helpdesk or customer support without sacrificing efficiency. www.voipinfotech.com/calling-card.html
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India (All cities)
Elision Technologies Pvt. Ltd offers DialShree. It is an omnichannel call center solution which offers unified communication. Below is the list of all communication channels that are offered by this omnichannel call center software: - Voice calling - Instant messaging - Screen sharing - Video calling - WhatsApp - Major social media sites - Email - SMS - Fax To know more about this omnichannel call center solution, please visit https://www.elisiontec.com/contact-center-solution
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India (All cities)
Call center software solutions in Nigeria- Deepija Telecom Nigeria offers end-to-end customized high quality call center software solutions for businesses across different industries. Get in touch with us today for integrating the best call center software solutions for your business needs. call center software, Call Center Solutions, inbound call center software, outbound call center software, call center services, call center solution, call center dialer, contact center solutions, call center software india, call center solution provider, cloud call center software, call center solutions india, cloud based call center solutions in india, call center software pricing, Dialer Solutions, Bulk Communication https://deepijatel.ng
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India (All cities)
Are you looking Coaching Center for Media and Mass Communication in Delhi? Vidya Group Coaching is the Best Coaching Center for Media and Mass Communication. Vida Group Coaching’s annual pass-out result is 96 to 98 percent. Vida Group Coaching is one of the best groups which show the right direction or path to all students aspiring for a Media career. This institution will provide you, With the best professional guidance and specialized training to help you successfully clear all media entrance examinations. We are the most trusted result-producing IIMC and other JAMIA (MCRC), XIC, ACJ, MICA, SIMC, and other media institutes of India. Academy provides education, training, and guidance to all media Graduates of India • Free counseling for aspiring students. • Interactive classes. • Development of news writing skills. • Special attention on Current Affairs and Creative Writing. For more details call us: - 9811188457, 9911188457 Web Site: - http://www.vidyagroupcoaching.com
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India (All cities)
In the business of the call center, telephone service is the main thing. The call rates matter the most. Incall center international calls are prominent. Hence, you should take a service from the 3rd party. It will definitely give you the best way to conduct the call center service. Hosted Call Center CRM Help your business Hosted Call Center CRM helps you in your business. You should contact the third-party service provider for the hosted call center. You should understand the customer so that you can listen to the feedback and you must resolve the problem. Benefits of CRM The CRM services give the customers the overall service which you can definitely choose to make the most of the software solution. You can streamline the service in a proper way. It gives you excellent service and you must consider its usability. The CRM solution gives you access to customer data. It helps to organize the information in a proper way. The agents can interact properly with the help of Hosted Call Center CRM. Even they offer you personalized service that gives you reliability and it will help you in a great way. The communication increases and the employees will get the updates. It gives you personal responsibilities in the service of the customers. It drives sales and current customers will get tremendous benefits. You will get service on post-sales. Hence, you will get quality service at an affordable service. Make sure you get the benefit of the CRM solution. Choose the best service provider of Hosted Call Center CRM. You will research the best service provider and you will get quality service. now, your call center business will flourish without any second thought. Make sure you grow your business in a proper way and this will definitely help you in the long run. https://www.voipinfotech.com/voip-dedicated-server.html Interested People Can Ping me here or Contact Email: show contact info Call us: 9810730628 Website: www.voipinfotech.com
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India (All cities)
Home Services Other Services AI Voice Analysis for Customer Care Center AI Voice Analysis for Customer Care Center Photo Gallery AI Voice Analysis for Customer Care Center AI Voice Analysis for Customer Care Center × Additional Info Country India Elision Technologies Pvt. Ltd, more popularly known as Elision, is one of the leading unified communication solution provider companies. The company offers unified solutions like a call center solution, IP PBX software, and more. The company also offers trending technology tools such as AI voice analysis for call centers. AI voice analysis for call center software helps customer care centers to leverage several advantages. Key features of AI voice analysis monitoring such as: – Call analysis (Overall and individual) – Emotion and sentiment analysis – Call transcript with TTS (Text to Speech) – Correct call opening and closing – Over talk and silence detection – Agent scoreboard – Reports – And more The AI voice analysis tool is a multilingual tool available for call center solution users. To know more about this AI voice analysis for customer care center, please visit https://www.elisiontec.com/ai-voice-analysis-launched-for-call-center-solution/
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India (All cities)
Home Services Other Services Call Center CRM Integration Services Call Center CRM Integration Services Photo Gallery Call Center CRM Integration Services Call Center CRM Integration Services × Additional Info Country India AC InfoSoft is one of the leading VoIP development companies. The company provides various services to improve unified communication services and telephony solutions. This VoIP development company offers the best in the industry call center CRM integration services. You can receive call center CRM integration services for both CRM and call center solutions: – VICIDial vTiger integration – Custom call center CRM integration – VICIDial Zoho integration – VICIDial Salesforce integration – VICIDial Salesforce integration – And more Visit https://www.acinfosoft.com/call-center-crm-integration/ to know more about call center CRM integration offered by AC InfoSoft.
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India (All cities)
Home Services Other Services AI Voice Analysis for Customer Care Center AI Voice Analysis for Customer Care Center Photo Gallery AI Voice Analysis for Customer Care Center AI Voice Analysis for Customer Care Center b'/xc3/x97' Additional Info Country India Elision Technologies Pvt. Ltd, more popularly known as Elision, is one of the leading unified communication solution provider companies. The company offers unified solutions like a call center solution, IP PBX software, and more. The company also offers trending technology tools such as AI voice analysis for call centers. AI voice analysis for call center software helps customer care centers to leverage several advantages. Key features of AI voice analysis monitoring such as: – Call analysis (Overall and individual) – Emotion and sentiment analysis – Call transcript with TTS (Text to Speech) – Correct call opening and closing – Over talk and silence detection – Agent scoreboard – Reports – And more The AI voice analysis tool is a multilingual tool available for call center solution users. To know more about this AI voice analysis for customer care center, please visit https://www.elisiontec.com/ai-voice-analysis-launched-for-call-center-solution/
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India (All cities)
Home Services Other Services Call Center CRM Integration Services Call Center CRM Integration Services Photo Gallery Call Center CRM Integration Services Call Center CRM Integration Services b'/xc3/x97' Additional Info Country India AC InfoSoft is one of the leading VoIP development companies. The company provides various services to improve unified communication services and telephony solutions. This VoIP development company offers the best in the industry call center CRM integration services. You can receive call center CRM integration services for both CRM and call center solutions: – VICIDial vTiger integration – Custom call center CRM integration – VICIDial Zoho integration – VICIDial Salesforce integration – VICIDial Salesforce integration – And more Visit https://www.acinfosoft.com/call-center-crm-integration/ to know more about call center CRM integration offered by AC InfoSoft.
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India (All cities)
Call center agent job description An agent s day-to-day responsibilities will greatly depend on the type of call center they work in. This is a general overview of the responsibilities a call center customer service agent may have: Communicate with customers on a variety of channels. Over the past few years, the way we communicate with one another has evolved tremendously. So, it s not surprising that many companies are evolving their contact centers to be omnichannel. This means their agents can communicate with customers on several channels seamlessly. For example, an agent may help customers via telephone, email, social media, live chat, text, etc. A contact center agent should be comfortable providing service on every channel. Resolve customer issues efficiently and courteously. Most call center job are customer service positions, which means agents are often on the frontlines, directly communicating with customers when an issue arises. It s an agent s duty to quickly handle a customer s problem, and to do so with a helpful attitude. This also requires problem-solving and researching skills. Agents need to know where to find the necessary information using the resources available to them. Provide a memorable customer experience and awesome customer service. This goes hand-in-hand with the duty above. The most important role of a customer service agent is to create a memorable experience for the customer. Regardless of the reason for the call, a great contact center agent will go above and beyond to ensure the interaction with the customer is a great one. Complete after call work and other assigned administrative duties efficiently. Being a contact center agent is more than just helping customers. Customer service agents often have various administrative duties that need to completed immediately after a call or throughout the day. This can be simply documenting customer interactions, updating a customer file, providing feedback to management, or pulling reports. LOCATION: CHENNAI SALARY:8K TO 12 K (FOR FRESHER) 15K TO 25K (FOR EXPERIENCE) TIMING: 8 HOURS QUALIFICATION: 10th,12th AND ANY GRADUATE CAN APPLY BENEFICES: ATTRACTIVE SALARY + INCENTIVE+ OD CASH COMMUNICATION: GOOD IN MALAYALAM IF YOU ARE INTERESTED FEEL FREE TO CALL US DEVI HR 9176074708
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India (All cities)
JOB FOR 2019 to 2021 FRESHERS for BPO Call Center Minimum 0 to 1 Year experience into any International Voice process Should be flexible working for Office and Home 5 Days of Work JOB FOR 2020 & 2021 FRESHERS.... Here you need to apply soon. Mediators Hiring Freshers in Call Center in Chennai Interested candidates can apply immediate. Candidate Description Candidate with EXCELLENT ENGLISH/TAMIL communication skills. Additional language communication a plus(HINDI/TELUGU/MALAYALAM) Strong customer service background and positive attitude Highly self motivated, willing to learn and quick adaptation to new processes within lesser time frame Job Description: Pure day shift job. Responsibility to handle issues & queries from the customer. Good Customer Service Skills. Should Handle Inbound/Outbound Calls Qualification: Any Degree/ Diploma (BE / B Tech / MBA/ MCA can also apply) Age: Below 28 yrs Salary: 10000 to 15000/- PM Incentives Rs 1000 to 3000 PM Interview Timing: 09:30 am to 01:00 pm Regards, INDHU -HR 89396 and 40910
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New Barrackpore (West Bengal)
AC InfoSoft is a leading VoIP software development and VoIP solution provider company. This VoIP development company offers diversified telephony solutions and products in VoIP. One of the best VoIP products offered by the company is the contact center solution. AC InfoSoft has an array of call center solutions to offer. All call center solutions of this company support omnichannel communication support. The key benefits of buying call center software from AC InfoSoft are listed below: – Greater agent versatility – Improved agent efficiency – Reduced costs – Enhanced security – Superior customer experiences – Enhanced reporting metrics Visit https://www.acinfosoft.com/call-center-solutions/ to know more and to book a free demo of the best call center solutions.
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India (All cities)
Description Explore unmatched call center solutions with VoIPTech, your premier choice. Benefit from top-quality VoIP minutes services and advanced call center dialer software. We are one of the leading call center and VoIP service providers in India. We offer seamless communication solutions. Our VoIP minutes services ensure cost-effective and efficient operations for your business. Therefore, you can trust VoIPTech for tailored solutions to elevate your call center performance.
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India (All cities)
JOB FOR 2020 / 2021 FRESHERS FOR TELE VERIFICATION PROCESS Here you need to apply soon. MNC Hiring Freshers in Call Center in Chennai Interested candidates can apply immediate. Regards, INDHU- HR @ 89396 / / 40910 Candidate Description:- Candidate with EXCELLENT ENGLISH/TAMIL communication skills. Additional language communication a plus(HINDI/TELUGU/MALAYALAM) Strong customer service background and positive attitude Highly self motivated, willing to learn and quick adaptation to new processes within lesser time frame
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India (All cities)
The washing machine is one of the important devices in everyone’s house but the same time if your washer is facing the problem like drain water not flowing out Machine is moving motor problems Power problems, LG Service center Lid switch problems, Drain pumps problems, Timer knob problems, Troubleshooting problems, Drain hose problems Fill hoses problems water inlet valve problems. Do you face If you've got a washer problem please contact our service center in Hyderabad 24/7, our call center representatives approach customer service? We have a good employee’s very hard workers and that they have good communication skills and everyone is a multi-language speaker. Keeping the client's satisfaction our customers are from various areas. So our customer representative will give expected feedback to their own language. https://lgwashingmachineservicecenter.com/lg-service-center/
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India (All cities)
Call Center Agent Job Responsibilities and Duties: 1.Answer incoming calls and respond to customer s emails 2.Management and resolve customer complaints 3.Sell products and place customer orders in the computer system 4.Identify and escalate issues to supervisors 5.Provide product and service information to customers 6.Research required information using available resources 7.Research, identify, and resolve customer complaints using applicable software 8.Process orders, forms, and application 9.Route calls to appropriate resources 10.Document all call information according to standard operating procedures 11.Recognize, document, and alert the management team of trends in customer calls 12.Follow up customer calls where necessary 13. Up sell products and services 14.Complete call logs and reports 15.Other duties as assigned Call Center Agent Qualifications and Skills: 1.High school diploma or equivalent 2.Proficient in relevant computer applications 3.1-3 years of experience in a call center environment 4.Knowledge of customer service practices and principles 5.Excellent data entry and typing skills 6.Superior listening, verbal, and written communication skills 7.Ability to handle stressful situation appropriately Salary: 10k to 15 k For Both Fresher & Experinced. Arreas can also apply For Further Information contact Us:- HR Abitha Ph no:-6385235307
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Bangalore (Karnataka)
Hi Warm Greetings from First step consultancy Openings In INTERNATIONAL Bpo For Non- Voice Process AEGIS:. Process :PRR (International Non-voice PROCESS) Openings for PRR Non-Voice process Qualification; Minimum 2nd PU Experience: Min 6 month of experience in any other domain or Non-Voice International call center. Salary : Fre 12k Exp 14.5kPM Take Home * 3000+ Incentives * Free Cab Facility * US shift, * Saturday & Sunday Fixed OFF First step Consultancy, Btm 2nd stage opposite to novel business center, Near to Silk board, Bangalore. For Further details contact himaja @9036035097 himaja.firststep@gmail.com Good communication Skills Refer Your Friend If Interested
₹ 14.500
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India (All cities)
Elision offers the best call center solution, which is one of the most competitive solutions because of multiple reasons such as: - It has the most competitive features - It supports work from home - It supports unified communication channels - It has multiple add-ons to offer - Any third-party APIs can be integrated into this software - It can be installed on cloud or on-premises servers - It is a turnkey call center solution - And more If you are interested in knowing more and booking a free demo, please visit https://www.elisiontec.com/contact-center-solution
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India (All cities)
Voice & Non-Voice Call Center jobs in chennai Voice & Non-Voice Call Center jobs in chennai Urgent Hiring for "process associate" in chennai (For a Leading MNC). Location: Sholinganallur,Perungudi,T.nagar Eligibility Criteria:Candidate should have Good communication skills. Job Role- Release Insurance Payment, Documents check, Claiming eligibilty check etc. Qualification- Ba, bsc, bca, bba (2019-2021 batch) Candidates should have all Mark sheets. Shift: comfortable with night shifts Salary: 12k to 15k 5 days working (Sat and Sun fixed off) Regards, YAMUNA-HR 73053 and 23220
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India
GREETINGS FROM FIRSTSTEP CONSULTANCY SERVICES REQUIREMENTS IN MNC BPO POSITION SUMMARY CUSTOMER SERVICE EXECUTIVE & SR .CUSTOMER SERVICE EXECUTIVE MINIMUM ELIGIBILITY: o AGE:19 yrs TO 40 yrs o Education / Qualifications:10th/puc/graduate o Cab:2 way cab provided KNOWLEDGE AND SKILLS: o Excellent communication skills o Polite and customer service oriented o Exhibits patience and empathy to resolve customer queries SALARY: 14k to 24k+incentives SHIFT:US/APAC/NA LOCATION:Bangalore Immediate Joinee required. --------- FIRST SOURCE FIRST SOURCE BEST COMPANY BEST PROCESS BEST TIMING Attractive INCENTIVES Need Excellent communication in ENGLISH UK PROCESS/AUSTRALIAN PROCESS (Simple Rounds of Interview) Process: SKY, AGL, FOXTEL Qualification Required: Undergraduates, 10+2, 10th pass, freshers also apply Graduates & Fresher 6 months any work experience can also apply. Salary Packages: 12k to 20k per month. CTC ranging from 2.6 Lacs per anum and above Two way transport is provided work location: Ecospace, Belandur ------------ Hiring for MNC company Ways2save (UK process) Qualification: UG/Graduates Fresher or Experience in Bpo or other domain Skills Required: Excellent Communication in English Shift: UK Salary: Ranging from 10k to 25k pm + incentives + Food allowance Free Transport Facility (Pick and Drop) Work location: Silkboard 5 Days working days 2 Days rotational week off CONTACT PERSON NAME "Himaja" CONTACT NUMBER:9036035097 mail at himaja.firststep@gmail.com Refer your friends also.. FirstStep Consultancy Services. BTM 2nd stag, Bangalore Note:if anyone find above jd belongs to ur job..plz bring one print out of this one.
₹ 24.000
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Bangalore (Karnataka)
Haloocom provides a complete telecom solution for all your communication needs. Whether you need a robust Contact Center software, IP PBX, Video Conferencing solution, or Business Communication app, we have a world-class solution for you. Our Core team with deep expertise in telecommunication can transform the way your business operates. Visit: haloocom.com Job details Company name Haloocom Position type Full-time
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India (All cities)
Opening For Call Center,BPO,KPO,Telephone Operator Good Communication Skills in Hindi,Marathi,English salary:-12k to 16k monthly Age Limit:- 18 to 30 Qualification:- 10th and above Location:- Mumbai,Thane, Navi Mumbai Near by location Job timing:-9.30am to 6.30pm Monday To Saturday Working weekly Sunday Off Interview Timing:-10.00am to 5.00pm Head Office in Thane One Time Interview in Thane (E) For more Information Call HR Hemangi
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Chandigarh (Chandigarh)
Required Fresher Candidates for Call Center Executives for International Calling UK process. Only serious candidates can apply who wants to work in part-time Qualification: Any Graduate + +2 can also apply; who is having good communication skills and can do the mentioned Job description: Calling to Customers, Receiving calls from Customers, Chat with Customers, Emailing the customers, Regular Follow-ups, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking, MSOffice. Salary: 7000 Plus Incentives AV Technologies Plot No. C-71 Industrial Area Phase-6 Sector 57, SAS Nagar Mohali Near NIIFT(Northern India Institute of Fashion Technology) 6239575212,9041981133
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India (All cities)
FRESHERS & EXP BPO / CUSTOMER SUPPORT / CALL CENTER, Direct Walk in Freshers and Experienced show contact info Good communication skills in English and Hindi Hiring for / Flipkart / Amazon / Toyoto BPO Process Salary: 15K to 20K NO SALES, NO TARGET Inbound Process Any graduate can appply To schedule an interview Ring Sudha show contact info
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India (All cities)
International BPO/Call center Jobs in Ludhiana Position: Executive Qualification: 10+2/Graduate Experience: Minimum 1 Year in International BPO process. Fresher s can also apply. Location: Ludhiana Job Profile: 1. Night Shift (Timings: 8.45PM - 6AM) 2. Candidates should be fluent in English. 3. Very Good Communication skills. 4. Sunday: off 5. Pic Up & Drop Provision For Details, Contact: Bhatia Consultancy Services Punjab
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India (All cities)
WANTED CALL CENTER BPO FOR FRESHER;Any Graduation with good communcation skills in English and Tamil Experiance required: 0 to 2 yrs in BPO Salary - 8k to 13k based on experience2. International Any Graduate with good communication skill with neutral acccent Experience in International outbound sales given preference. contact yamuna hr 730-53-23-220
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India (All cities)
Hiring for Customer Support Executive / inbound process customer support CCE Call Center Executive Voice Customer Service Voice Process. Job Title: BPO/Non-Voice/Call-Center/Email-Chat Customer Service, Operations Role Category: Voice Employment Type: Full Time, Permanent Education: 12th,Graduates or Undergraduates. Language required: English Good Communication skills. Job Types: Full-time Benefits: Company Cab / Shuttle service Paid leaves / Leave encashment Meal card / Food coupons Job Type: Full-time Experience: Customer service: 1 year Preferred Technical support: 1 year Preferred Total work: 1 year Preferred Tele sales: 1 year Preferred Frshers prefered Education: Higher Secondary, 12th Pass Preferred Responsibility - Solving customer problems Call HR Alisha @ 9717795964
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India (All cities)
Mega Walk-in for Tamil Banking verification Campaign for Customer Support Officer Role. We are looking out for the 2021 & 2020 fresher, who would join us immediately. JOB TITLE: Customer Support Officer Tamil PROCESS ELIGIBILITY CRITERIA: Any Graduates / Diploma (BE & B.tech can also apply) Should possess Good communication skills in English & TAMIL. Age should be below 26 years. JOB DESCRIPTION: Customer support for Reliance Jio clients. Handle calls from Chennai customer positively and professionally. Provide Feedback solutions to issues that have been raised. Deal with a wide range of potential information & database. Salary: 9500 /- to 14500/- fixed CTC + Bonus + Incentives. Job Timings: Day Shift Timings Work Location:, Chennai. Interview Days: Monday to Friday Interview Timings: 10am (Slot 1) or 2.30pm(Slot 2) Contact Person: Ms.Sana or Mr.Imran - (HR Recruiter) @ 9042726166 JOBCODE: CSRATL02 (Please Mention on the Resume) Interview Venue Calltech 87/52,2nd Floor, Triplicane High Road, Chennai - 600005 Land mark- Near Star Theatre NOTE: The above given requirements are on daily basis from Monday to Saturday, Interested applicants can directly walk-in to our corporate office in Chennai for a direct Interview. Please mention JOB reference code at the time of interview.
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India (All cities)
:Call Centre,Freshers, non voice process, voice process, bpo operations,outbound,Inbound, customer support, Customer Care Executive, Technical Support, csa, CSEnau, csr, TSR, TSO, BPO / Call Center Customer Support Openings in MNC BPO Walk in interview for Freshers and Experienced in BPO Hiring Customer Support Executive for Flipkart BPO Process Good communication skills in Hindi + English Qualification: Any Graduates can apply
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India (All cities)
Hindi Call Center Job Vacant for Male / Female in Abroad Company: EDM SOFTWARE SOLUTION Location: Coimbatore, Tamil Nadu, India Description: EDM SOFTWARE SOLUTION PVT LTD COMPANY [Training & Placements Institute] COIMBATORE 9791684242 Job Type: Full Time Interview Location: Coimbatore Job Description: - An Urgent Requirement For graduates and under graduates for Data Entry * Good communication skill require * Required Age 18 to 35 Years * Full Time * Sunday Fix Off * Freshers Welcome * Experienced candidates also apply Job Location: Abroad Designation: * BPO Voice [Hindi & English] * Backend Team Basic Language: Malayalam, Hindi and English Experience: 2-5 year [previous experienced] Qualification: * 10th * 12th * Diploma * Any Basic Degree Attractive Salary will be offered by company Key Skills: Basic Benefit: Accommodation, Food Allowance Working Hours: 10hours Age Limit: 18 - 35 Document: - Passport - Degree Certificate - Resume with Photo Freshers are most welcome THANKS AND REGARDS EDM SOFTWARE SOLUTION PVT LTD COMPANY COIMBATORE Contact: 9791684242
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