Center outbound process

Call center agent job description An agent s day-to-day responsibilities will greatly depend on the type of call center they work in. This is a general overview of the responsibilities a call center customer service agent may have: Communicate with customers on a variety of channels. Over the past few years, the way we communicate with one another has evolved tremendously. So, it s not surprising that many companies are evolving their contact centers to be omnichannel. This means their agents can communicate with customers on several channels seamlessly. For example, an agent may help customers via telephone, email, social media, live chat, text, etc. A contact center agent should be comfortable providing service on every channel. Resolve customer issues efficiently and courteously. Most call center job are customer service positions, which means agents are often on the frontlines, directly communicating with customers when an issue arises. It s an agent s duty to quickly handle a customer s problem, and to do so with a helpful attitude. This also requires problem-solving and researching skills. Agents need to know where to find the necessary information using the resources available to them. Provide a memorable customer experience and awesome customer service. This goes hand-in-hand with the duty above. The most important role of a customer service agent is to create a memorable experience for the customer. Regardless of the reason for the call, a great contact center agent will go above and beyond to ensure the interaction with the customer is a great one. Complete after call work and other assigned administrative duties efficiently. Being a contact center agent is more than just helping customers. Customer service agents often have various administrative duties that need to completed immediately after a call or throughout the day. This can be simply documenting customer interactions, updating a customer file, providing feedback to management, or pulling reports. LOCATION: CHENNAI SALARY:8K TO 12 K (FOR FRESHER) 15K TO 25K (FOR EXPERIENCE) TIMING: 8 HOURS QUALIFICATION: 10th,12th AND ANY GRADUATE CAN APPLY BENEFICES: ATTRACTIVE SALARY + INCENTIVE+ OD CASH COMMUNICATION: GOOD IN MALAYALAM IF YOU ARE INTERESTED FEEL FREE TO CALL US DEVI HR 9176074708

GREETINGS FROM FIRSTSTEP CONSULTANCY SERVICES REQUIREMENTS IN MNC BPO POSITION SUMMARY CUSTOMER SERVICE EXECUTIVE & SR .CUSTOMER SERVICE EXECUTIVE MINIMUM ELIGIBILITY: o AGE:19 yrs TO 40 yrs o Education / Qualifications:10th/puc/graduate o Cab:2 way cab provided KNOWLEDGE AND SKILLS: o Excellent communication skills o Polite and customer service oriented o Exhibits patience and empathy to resolve customer queries SALARY: 14k to 24k+incentives SHIFT:US/APAC/NA LOCATION:Bangalore Immediate Joinee required. --------- FIRST SOURCE FIRST SOURCE BEST COMPANY BEST PROCESS BEST TIMING Attractive INCENTIVES Need Excellent communication in ENGLISH UK PROCESS/AUSTRALIAN PROCESS (Simple Rounds of Interview) Process: SKY, AGL, FOXTEL Qualification Required: Undergraduates, 10+2, 10th pass, freshers also apply Graduates & Fresher 6 months any work experience can also apply. Salary Packages: 12k to 20k per month. CTC ranging from 2.6 Lacs per anum and above Two way transport is provided work location: Ecospace, Belandur ------------ Hiring for MNC company Ways2save (UK process) Qualification: UG/Graduates Fresher or Experience in Bpo or other domain Skills Required: Excellent Communication in English Shift: UK Salary: Ranging from 10k to 25k pm + incentives + Food allowance Free Transport Facility (Pick and Drop) Work location: Silkboard 5 Days working days 2 Days rotational week off CONTACT PERSON NAME "Himaja" CONTACT NUMBER:9036035097 mail at himaja.firststep@gmail.com Refer your friends also.. FirstStep Consultancy Services. BTM 2nd stag, Bangalore Note:if anyone find above jd belongs to ur job..plz bring one print out of this one.

FIRST SOURCE BEST COMPANY BEST PROCESS BEST TIMING Attractive INCENTIVES Need Excellent communication in ENGLISH UK PROCESS/AUSTRALIAN PROCESS (Simple Rounds of Interview) Process: SKY, AGL, FOXTEL Qualification Required: Undergraduates, 10+2, 10th pass, freshers also apply Graduates & Fresher 6 months any work experience can also apply. Salary Packages: 12k to 20k per month. CTC ranging from 2.6 Lacs per anum and above Two way transport is provided work location: Ecospace, Belandur CONTACT PERSON NAME "Himaja" CONTACT NUMBER:9036035097 mail at himaja.firststep@gmail.com Refer your friends also.. FirstStep Consultancy Services. BTM 2nd stag, Bangalore Note:if anyone find above jd belongs to ur job..plz bring one print out of this one.

Aryston web solution is currently having huge vacancy for both of its morning and night shift website campaign(International voice porcess). Candidate Requirement: Experienced candidates having good experience in BPO and customer services are invited Freshers having Good Communication skill can also apply. Candidates with experience in website selling campaign will get a good hike Experience in any B2B Sales can apply (For experienced candidates) Salary: 10K/- upto 20K/- per month (fixed + performance incentives). NOTE:-Salary for team leader Will be decided on the grounds of interview and last drawn CTC. Regards, Raheel khan --829^6115^704-- Aryston web solution

Outbound Travel CRM Solution by DeBox Global is a software specially designed for travel agencies. The travel company must control and meet client expectations. Utilizing a single platform, the best travel CRM software helps you to streamline and organize the whole process. Contact Us: DeBox Global Add: 319, Tower C, ithum Sector 62, Noida 201301 U.P. India Call: +91 9910910910 Website: https://www.deboxglobal.com/

BPO hires outbound call center services for market research, making outbound calls by the companies is important not only for acquiring new customers but to retain old customers as well. Customer service base Inbound call & Outbound call centers focus on answering & questions. Outbound calls are crucial for strengthening CRM & for offering them better CX. Contact us:- sales@fivesdigital.com Visit the website:- https://www.fivesdigital.com/business-process-outsourcing-services

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Job opening for fresher and experienced having excellent communication skill in English for International Outbound Voice Process (BPO/Call Center) in a reputed organization for Kolkata location. Call: 700^3675814 Contact Person: Ananya Process: Website (B2B) / Telecom (B2C) Designation: Web Consultant / Sales Consultant Shift: i) Morning (AUS Telecom) 5am to 2pm ii) Night (US Website) 8pm to 5am Fresher and experienced both can apply for the night shift and only experienced candidates may apply for the morning shift. Required: Fluency in English Good Communication skills Flexible with shift timings Positive Attitude Candidates with experience in website selling / Outbound Telecom campaign would be preferred Fresher having excellent communication skill in English can apply. Candidate should have own Computer / Laptop / Smart Phone Job Profile: 1. Develop and Maintain proper interaction and reputation with the clients 2. Understand the business needs of the Clients 3. Convince them to invest on new Projects with the Company 4. Outbound process (Website selling/ Telecom) 5. B2B / B2C Process Perks: On time fixed Salary Offering: Best in Industry Unlimited Incentive 5 days working [Saturday-Sunday fixed off] Unlimited Incentives based on performance Assured hikes for candidates with relevant experience Work From home Regards, HR Clarus 700^3675814

Unlike the call center outbound, this process does not require to receive or make a phone call to the customers. This process requires the skill for writing or typing and the ability to understand the type of query for making the right processing. This is a very important process for handling customer issues through emails and chat support. Email support in Non-Voice Process: Email support involves processing a number of information sought through emails and to send a suitable reply. It is very important to know the drafting skills for an email and to send appropriate information in Email support. Though email support does not involve interacting with a customer through voice, it needs to be resolved within a short time. Email support can be very effective to gain customer confidence by resolving the issues in a systematic way. It can be very unobtrusive and will not cause any disturbance to a customer while it can sell the main points easily. Chat support in a Non-voice process: Compare to email support process, the chat support process is much tougher as it requires spontaneity on the part of customer executive. The executive of call center services may be needed to answer questions of various customers at a time which requires a lot of skill. Normally in such a process, the rate of traffic is higher in the daytime as compared to nighttime traffic. LOCATION: CHENNAI SALARY:8K TO 12 K (FOR FRESHER) 15K TO 25K (FOR EXPERIENCE) TIMING: 8 HOURS QUALIFICATION: 10th,12th AND ANY GRADUATE CAN APPLY BENEFICES: ATTRACTIVE SALARY + INCENTIVE+ OD CASH COMMUNICATION: GOOD IN COMPUTER AND TYPE WRITING IF YOU ARE INTERESTED FEEL FREE TO CALL US DEVI HR 9176074708

We are hiring for Work From Home based job for Fresher & Experienced for Web Consultant / Call Closer / Supervisor for International Voice Process – US Out Bound Campaigns - Website Process Opportunity for fresher / experienced to build their career from home and grow with the leading IT/ITES Service Provider. Immediate Joiners Preferred. Limited seats available. Call: 700^3675814 Contact Person: Ananya Process: Website Shift timing: Night: 8pm to 5am Required: •Fluency in English •Good Communication skills •Flexible with shift timings •Positive Attitude •Candidates with experience in website selling campaign would be preferred •Fresher having excellent communication skill in English can apply. •Candidate should have own Computer / Laptop / Smart Phone •Rs. 700 will be provided as allowance on top of the salary for using their own PC/Laptop/Table Job Profile: •1. Develop and Maintain proper interaction and reputation with the clients •2. Understand the business needs of the Clients •3. Convince them to invest on new Projects with the Company •4. Outbound process (Website selling) •5. B2B Process Perks: •On time Salary •Offering: Best in Industry •Work From Home (WFH) facility •5 days working [Saturday-Sunday fixed off] •Unlimited Incentives based on performance •Assured hikes for candidates with relevant experience •Limited seats Regards, Ananya HR – Clarus Telecom 700^3675814

Bpo Voice Process Jobs are opening Fresher or Experience with 1 years in international voice process Good in English communication skills Should be Energetic, Self-Motivated Process both inbound & outbound process Immediately requirement Responsibilities and Duties Need to convert the leads into business Follow-up calls with clients Good in converting skills Understand the clients pulse Qualification - any basic degree Skills - communication skills Salary - up to 15k (for freshers) For experience candidate - based on your skills Job Type: Permanent Location: Chennai Regards nithiya hr 91502 and 61060

Leading Web designing Company based in kolkata hiring CCE for International Website Selling Process. Candidate Requirement: Education 12 pass is mandatory. Good Command over English. Develop and Maintain proper interaction and reputation with the clients Understand the business needs of the Clients Convince them to invest on new Projects with the Company Outbound process (Website selling) B2B Process At least 3 to 6 months Exp. required in web selling. For more information contact Raheel khan at 829^61^15^704- Thank you.

Wanna make a career with Bpos / Call Centers Here is the ryt opportunity to walkin and get placed for Jobs. Process: Inbound and Outbound Process We Offer Salaries from 12000 per month 21000 per month. Address: Bluestone Consultancy, No 94, Arco arcade, 2nd Floor, Above Poorvika Mobile Store Mosque road,Frazer Town. Bangalore 560005 Contact Abhi 9513719997

Wanna make a career with Bpos / Call Centers Here is the ryt opportunity to walkin and get placed for Jobs. We Offer Salaries from 12000 per month 21000 per month. Process: Inbound and Outbound Process Address: Bluestone Consultancy, No 94, Arco arcade, 2nd Floor, Above Poorvika Mobile Store Mosque road,Frazer Town. Bangalore 560005 Contact Abhi 9513719997

Requirements One of the largest companies in India Immediate requirement for Telugu, Tamil and Malayalam speaking candidates. Candidate must have completed 2nd PUC or Diploma. Holding experience in the BPO industry will be an add-on for the candidate. Incentives will be available on top of the salary.