Chrome base red

Parker Vector Standard Chrome Trim Red Body Color Roller Ball Pen (Red)

Classic Cubist Chrome Lamp With Red Shade Key Features Specifications Primary Material Aluminium Color Red SKU HDDCTLAI00RD74005D Box Count 1 Warranty No Warranty Dimensions Box Count 1 Brand Is Returnable No Set Content PC Warranty No Warranty Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Aluminium Color Red SKU HDDCTLAI00RD74005D Box Count 1 Warranty No Warranty Dimensions Box Count 1 Brand Is Returnable No Set Content PC WARRANTY Warranty No Warranty CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Royal Ovoid chrome lamp with red shade Key Features Specifications Primary Material Aluminium Color Red SKU HDDCTLAI00RD74041D Box Count 1 Warranty No Warranty Dimensions Box Count 1 Brand Is Returnable No Set Content PC Warranty No Warranty Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Aluminium Color Red SKU HDDCTLAI00RD74041D Box Count 1 Warranty No Warranty Dimensions Box Count 1 Brand Is Returnable No Set Content PC WARRANTY Warranty No Warranty CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Teardrop chrome lamp with red shade Key Features Specifications Primary Material Aluminium Color Red SKU HDDCTLAI00RD74054D Box Count 1 Warranty No Warranty Dimensions Box Count 1 Brand Is Returnable No Set Content PC Warranty No Warranty Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Aluminium Color Red SKU HDDCTLAI00RD74054D Box Count 1 Warranty No Warranty Dimensions Box Count 1 Brand Is Returnable No Set Content PC WARRANTY Warranty No Warranty CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

SKU Code: VALTTL62RD40060 Name: Carmello Red Jute Shade Table Lamp With Brown Mango Wood Base (Wooden & Red) Net Quantity: 1 N Product Dimensions: 34.0 cm x 20.0 cm x 20.0 cm MRP: ₹2,599.00 (Incl. of all taxes) Bulb Holder Type: E 27 Wattage: 13 Number of Bulbs: 1 Shape: Conical Secondary Material: Metal Wire Length (mm): 1500 Country of Origin: India Brand Name: By Pinecraft International Design Style: Abstract Shade Colour: Red Shade Material: Jute Primary Colour: Brown Power Source: Electic Plug Type: 2-Pin Shade Width (cm): 20.32 Shade Depth (cm): 20.32 Shade Height (cm): 21.59 Base Width (cm): 12.19 Base Depth (cm): 12.19 Needs Assembly: FALSE Material: Solid Wood Primary Room: Bed Room With Storage: FALSE Bulb Included: FALSE Lamp Type: Table Lamp Material Subtype: Mango Wood Warranty in Months: 0 Sold By: Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400002 Consumer Care Details: Reliance Retail Limited, 1st, 2nd & 3rd Floor, No. 259 and 276 Amarjyothi, Basaveshwara HBCS Layout, Domlur, Bengaluru, 560071 Telephone No.: 080-46666777 Email ID: hello@urbanladder.com Marketed By: Pinecraft International Pvt. Ltd,B - 32, Sector -88, Industrial Area, Phase -2, Noida, Uttar Pradesh - 201305 Manufactured By: Pinecraft International Pvt. Ltd,B - 32, Sector -88, Industrial Area, Phase -2, Noida, Uttar Pradesh - 201305 Fabric lamp shades– Use a soft bristle brush and dust the shade in long sweeping motions. To clean the plastic lining of the lampshade, use a soft cloth moistened with water, and wipe. Paper lamp shades– Simply dust the shade clean with a dry micro fibre cloth. Wooden lamp base–Wipe the base clean with a dry micro fibre cloth. To restore shine, use a soft cloth moistened a solvent-based furniture polish. Glass lamp base–Wipe the base with a soft cloth dampened with glass cleaning solution. Buff with a dry cloth to restore shine. Stainless steel base–Use a soft dampened cloth, dipped in warm water, and wipe down the base. Dry immediately using a soft towel. Brass lamps–Sometimes the patina that develops from regular use, adds to the character of the lamp. However, if you wish to restore the shine, we recommend using a solution of mild detergent and warm water to wipe the lamp clean. Follow this with a dry, soft cloth, to remove any soap residue. Buff, to restore shine. We advise against using brass polish, it’s abrasive and its use could scrub away delicate engravings. The product comes with a 6 month warranty against any manufacturing defects and any other issues with the materials that have been used. The warranty does not cover damages due to usage of the product beyond its intended use and wear & tear in the natural course of product usage. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality All our products also have to pass 3 stages of stringent quality checks. So you only receive a product that scores high on both style and quality.

SKU Code: VALTTL62RD40218 Name: Harari Red Jute Shade Table Lamp With Brown Mango Wood Base (Wooden & Red) Net Quantity: 1 N Product Dimensions: 34.0 cm x 20.0 cm x 20.0 cm MRP: ₹3,899.00 (Incl. of all taxes) Bulb Holder Type: E 27 Wattage: 13 Number of Bulbs: 1 Shape: Conical Secondary Material: Metal Wire Length (mm): 1500 Country of Origin: India Brand Name: By Pinecraft International Design Style: Abstract Shade Colour: Red Shade Material: Jute Primary Colour: Brown Power Source: Electic Plug Type: 2-Pin Shade Width (cm): 20.32 Shade Depth (cm): 20.32 Shade Height (cm): 21.59 Base Width (cm): 8.89 Base Depth (cm): 8.89 Needs Assembly: FALSE Material: Solid Wood Primary Room: Bed Room With Storage: FALSE Bulb Included: FALSE Lamp Type: Table Lamp Material Subtype: Mango Wood Warranty in Months: 0 Sold By: Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400002 Consumer Care Details: Reliance Retail Limited, 1st, 2nd & 3rd Floor, No. 259 and 276 Amarjyothi, Basaveshwara HBCS Layout, Domlur, Bengaluru, 560071 Telephone No.: 080-46666777 Email ID: hello@urbanladder.com Marketed By: Pinecraft International Pvt. Ltd,B - 32, Sector -88, Industrial Area, Phase -2, Noida, Uttar Pradesh - 201305 Manufactured By: Pinecraft International Pvt. Ltd,B - 32, Sector -88, Industrial Area, Phase -2, Noida, Uttar Pradesh - 201305 Fabric lamp shades– Use a soft bristle brush and dust the shade in long sweeping motions. To clean the plastic lining of the lampshade, use a soft cloth moistened with water, and wipe. Paper lamp shades– Simply dust the shade clean with a dry micro fibre cloth. Wooden lamp base–Wipe the base clean with a dry micro fibre cloth. To restore shine, use a soft cloth moistened a solvent-based furniture polish. Glass lamp base–Wipe the base with a soft cloth dampened with glass cleaning solution. Buff with a dry cloth to restore shine. Stainless steel base–Use a soft dampened cloth, dipped in warm water, and wipe down the base. Dry immediately using a soft towel. Brass lamps–Sometimes the patina that develops from regular use, adds to the character of the lamp. However, if you wish to restore the shine, we recommend using a solution of mild detergent and warm water to wipe the lamp clean. Follow this with a dry, soft cloth, to remove any soap residue. Buff, to restore shine. We advise against using brass polish, it’s abrasive and its use could scrub away delicate engravings. The product comes with a 6 month warranty against any manufacturing defects and any other issues with the materials that have been used. The warranty does not cover damages due to usage of the product beyond its intended use and wear & tear in the natural course of product usage. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality All our products also have to pass 3 stages of stringent quality checks. So you only receive a product that scores high on both style and quality.

SKU Code: VALTTL61RD40139 Name: Carabelle Red Jute Shade Table Lamp With Nickel Metal Base (Nickel & Red) Net Quantity: 1 N Product Dimensions: 34.0 cm x 20.0 cm x 20.0 cm MRP: ₹3,699.00 (Incl. of all taxes) Bulb Holder Type: E 27 Wattage: 13 Number of Bulbs: 1 Shape: Conical Secondary Material: Metal Wire Length (mm): 1500 Country of Origin: India Brand Name: By Pinecraft International Design Style: Abstract Shade Colour: Red Shade Material: Jute Primary Colour: Silver Power Source: Electic Plug Type: 2-Pin Shade Width (cm): 20.32 Shade Depth (cm): 20.32 Shade Height (cm): 21.59 Base Width (cm): 15.24 Base Depth (cm): 15.24 Needs Assembly: FALSE Material: Metal Primary Room: Bed Room With Storage: FALSE Bulb Included: FALSE Lamp Type: Table Lamp Material Subtype: Stainless Steel Warranty in Months: 0 Sold By: Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400002 Consumer Care Details: Reliance Retail Limited, 1st, 2nd & 3rd Floor, No. 259 and 276 Amarjyothi, Basaveshwara HBCS Layout, Domlur, Bengaluru, 560071 Telephone No.: 080-46666777 Email ID: hello@urbanladder.com Marketed By: Pinecraft International Pvt. Ltd,B - 32, Sector -88, Industrial Area, Phase -2, Noida, Uttar Pradesh - 201305 Manufactured By: Pinecraft International Pvt. Ltd,B - 32, Sector -88, Industrial Area, Phase -2, Noida, Uttar Pradesh - 201305 Fabric lamp shades– Use a soft bristle brush and dust the shade in long sweeping motions. To clean the plastic lining of the lampshade, use a soft cloth moistened with water, and wipe. Paper lamp shades– Simply dust the shade clean with a dry micro fibre cloth. Wooden lamp base–Wipe the base clean with a dry micro fibre cloth. To restore shine, use a soft cloth moistened a solvent-based furniture polish. Glass lamp base–Wipe the base with a soft cloth dampened with glass cleaning solution. Buff with a dry cloth to restore shine. Stainless steel base–Use a soft dampened cloth, dipped in warm water, and wipe down the base. Dry immediately using a soft towel. Brass lamps–Sometimes the patina that develops from regular use, adds to the character of the lamp. However, if you wish to restore the shine, we recommend using a solution of mild detergent and warm water to wipe the lamp clean. Follow this with a dry, soft cloth, to remove any soap residue. Buff, to restore shine. We advise against using brass polish, it’s abrasive and its use could scrub away delicate engravings. The product comes with a 6 month warranty against any manufacturing defects and any other issues with the materials that have been used. The warranty does not cover damages due to usage of the product beyond its intended use and wear & tear in the natural course of product usage. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality All our products also have to pass 3 stages of stringent quality checks. So you only receive a product that scores high on both style and quality.

SKU Code: VALTTL62RD40369 Name: Rhea Red Jute Shade Table Lamp With Brown Mango Wood Base (Brown & Red) Net Quantity: 1 N Product Dimensions: 40.0 cm x 22.0 cm x 22.0 cm MRP: ₹3,899.00 (Incl. of all taxes) Bulb Holder Type: E 27 Wattage: 13 Number of Bulbs: 1 Shape: Conical Secondary Material: Metal Wire Length (mm): 1500 Country of Origin: India Brand Name: By Pinecraft International Design Style: Abstract Shade Colour: Red Shade Material: Jute Primary Colour: Brown Power Source: Electic Plug Type: 2-Pin Shade Width (cm): 20.32 Shade Depth (cm): 21.59 Shade Height (cm): 21.59 Base Width (cm): 12.7 Base Depth (cm): 12.7 Needs Assembly: FALSE Material: Solid Wood Primary Room: Bed Room With Storage: FALSE Bulb Included: FALSE Lamp Type: Table Lamp Material Subtype: Mango Wood Warranty in Months: 0 Sold By: Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400002 Consumer Care Details: Reliance Retail Limited, 1st, 2nd & 3rd Floor, No. 259 and 276 Amarjyothi, Basaveshwara HBCS Layout, Domlur, Bengaluru, 560071 Telephone No.: 080-46666777 Email ID: hello@urbanladder.com Marketed By: Pinecraft International Pvt. Ltd,B - 32, Sector -88, Industrial Area, Phase -2, Noida, Uttar Pradesh - 201305 Manufactured By: Pinecraft International Pvt. Ltd,B - 32, Sector -88, Industrial Area, Phase -2, Noida, Uttar Pradesh - 201305 Fabric lamp shades– Use a soft bristle brush and dust the shade in long sweeping motions. To clean the plastic lining of the lampshade, use a soft cloth moistened with water, and wipe. Paper lamp shades– Simply dust the shade clean with a dry micro fibre cloth. Wooden lamp base–Wipe the base clean with a dry micro fibre cloth. To restore shine, use a soft cloth moistened a solvent-based furniture polish. Glass lamp base–Wipe the base with a soft cloth dampened with glass cleaning solution. Buff with a dry cloth to restore shine. Stainless steel base–Use a soft dampened cloth, dipped in warm water, and wipe down the base. Dry immediately using a soft towel. Brass lamps–Sometimes the patina that develops from regular use, adds to the character of the lamp. However, if you wish to restore the shine, we recommend using a solution of mild detergent and warm water to wipe the lamp clean. Follow this with a dry, soft cloth, to remove any soap residue. Buff, to restore shine. We advise against using brass polish, it’s abrasive and its use could scrub away delicate engravings. The product comes with a 6 month warranty against any manufacturing defects and any other issues with the materials that have been used. The warranty does not cover damages due to usage of the product beyond its intended use and wear & tear in the natural course of product usage. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality All our products also have to pass 3 stages of stringent quality checks. So you only receive a product that scores high on both style and quality.

Classic Cubist Chrome Lamp With Red Shade Key Features Specifications Primary Material Aluminium Color Red Box count 1 Dimensions 33 x 33 x 51 cm Set content PC SKU HDDCTLAI00RD74005D Warranty No Warranty SLA SLA Vendor SLA Customer Redressal Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: [email protected] Return, Exchange & Cancellation EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Teardrop chrome lamp with red shade Key Features Specifications Primary Material Aluminium Color Red Box count 1 Dimensions 33 x 33 x 55 cm Set content PC SKU HDDCTLAI00RD74054D Warranty No Warranty SLA SLA Vendor SLA Customer Redressal Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: [email protected] Return, Exchange & Cancellation EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Royal Ovoid chrome lamp with red shade Key Features Specifications Primary Material Aluminium Color Red Box count 1 Dimensions 33 x 33 x 60 cm Set content PC SKU HDDCTLAI00RD74041D Warranty No Warranty SLA SLA Vendor SLA Customer Redressal Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: [email protected] Return, Exchange & Cancellation EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

New Oliver 51HS Fountain Pen With Red Color Body, Chrome Metal Cap & Golden Arrow Clip. Smooth Writing Indian Number #00 Size Hooded Medium Nib With Ebonite Feed. Eyedropper System Fountain Pen which Gives you a huge capacity of ink. The Golden Arrow Shaped Clip which Looks very Attractive While In Every Shirt Pocket. Classic look fountain pen with metal cap. VERY RARE NEW OLD STOCK. The height of the pen is 135 mm & The weight of the pen is 14.1 grams. Pull Cap Mechanism. Ideal for gifting. Made In India. ✅ High quality but friendly price. Optimum weight feels good in hand. comfortable grip. Be worth buying, your best partner in life or work. ✅ Great for office, business, exams and teaching; Especially suitable for student homework, taking notes on lectures and teachers.

This table lamp with chrome brushed glossy finish is ideal for a console table in an entryway or as a pair of end tables in a living or family room. This stylish and understated table lamp feature a classic silhouette in a metal construction and is paired with linen shade,comes with a convenient ON/OFF switch and 1.5 meter long wire, with tested and approved standard for perfect and safe lighting.A bulb is provided along with the lamp, so its just plug and play. Classic lighting with high-end details should be in everyone’s reach, hence the Homesake collection of lighting solutions. Key Features Specifications Primary Material Aluminium Color Red SKU HDDCTLRD00AL72371D Box Count 1 Warranty No Warranty Dimensions Box Count 1 Brand Is Returnable No Set Content NA Warranty No Warranty Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Aluminium Color Red SKU HDDCTLRD00AL72371D Box Count 1 Warranty No Warranty Dimensions Box Count 1 Brand Is Returnable No Set Content NA WARRANTY Warranty No Warranty CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

This table lamp with chrome brushed glossy finish is ideal for a console table in an entryway or as a pair of end tables in a living or family room. This stylish and understated table lamp feature a classic silhouette in a metal construction and is paired with linen shade,comes with a convenient ON/OFF switch and 1.5 meter long wire, with tested and approved standard for perfect and safe lighting.A bulb is provided along with the lamp, so its just plug and play. Classic lighting with high-end details should be in everyone’s reach, hence the Homesake collection of lighting solutions. Key Features Specifications Primary Material Aluminium Color Red Box count 1 Dimensions 33x33x51 cm Set content NA SKU HDDCTLRD00AL72371D Warranty No Warranty SLA SLA Vendor SLA Customer Redressal Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: [email protected] Return, Exchange & Cancellation EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

This table lamp with chrome brushed glossy finish is ideal for a console table in an entryway or as a pair of end tables in a living or family room. This stylish and understated table lamp feature a classic silhouette in a metal construction and is paired with linen shade,comes with a convenient ON/OFF switch and 1.5 meter long wire, with tested and approved standard for perfect and safe lighting.A bulb is provided along with the lamp, so its just plug and play. Classic lighting with high-end details should be in everyone’s reach, hence the Homesake collection of lighting solutions. Key Features Specifications Primary Material Aluminium Color Red SKU HDDCTLRD00AL72370D Box Count 1 Warranty No Warranty Dimensions Box Count 1 Brand Is Returnable No Set Content NA Warranty No Warranty Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Aluminium Color Red SKU HDDCTLRD00AL72370D Box Count 1 Warranty No Warranty Dimensions Box Count 1 Brand Is Returnable No Set Content NA WARRANTY Warranty No Warranty CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition