Collection process customer
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India (All cities)
Urgent hiring for international process (UK ans US collection process) in Mumbai (Bhayander) location Designation - Customer service executive. Qualification- 12th and graduate. Experience - Fresher & Experience both can apply.. Eligibility - Excellent communication skills in English is required. 5 days working & 2 rotational off Pure voice process (inbound and outbound). Salary:Freshers- 17k to 22k. Experienced- 25K plus incentives. Contact Diksha - show contact info
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India (All cities)
Job Description * Ability to solve problems look for solutions aligned to Customers perspective and deliver on all commitments * Resolve Customer problems in a timely manner * Take Ownership & Deliver on Customer commitments * Teamwork * Arrears Candidate Can Also Apply. * Passed Out Year 2019 - 2021 * Freshers Are Most Welcome Skill Good Communication Skill. Basic Typing Skill Computer and Microsoft Excel. Job position - Non Voice Process Experience - Fresher Qualification - any UG, Diploma, ITI. Salary - 11K - 16K Location - Chennai Industry Type - BPO Employment Type - On Role Permanent Employee For Further information contact us:- Brindha - HR gsbrindha2021@gmail.com 73582&32554
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India (All cities)
Hiring for Malayalam voice process Any degree Fresher/Experience
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India (All cities)
Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Hindi & Tamil language is must Basic Knowledge in networking and operating system is must
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India (All cities)
We are looking for participants for our new RING project who will complete short phone calls (2-5 minutes) about certain topics from different devices or VOIP tools (mobile, landline, skype, zoom, etc.) which will be recorded for the purposes of the project. Purpose: This project aims to improve the AI behind calls with automatic machines, so the quality and the experience is enhanced. Main requirements: • You are a native speaker of British English. All British variants are welcome: English, Scottish, Welsh or Northern Irish. You do not need to be in UK, as long as, you are a British English native. • You will complete 5 calls with each call lasting 2-5 minutes; 1 call per day, to be completed up to 5 days. • You will need to use atleast 3 microphone types. Compensation: • $7 per call. Other important information: • You are requested to take a survey to be selected. A member of our team will then contact you to arrange the calls. • You must complete 5 calls. • 5 calls will require at least 3 microphone types (Earphones/internal mic/speaker phone/wireless) and should be completed in different time within 4 days DISCLAIMER: Our projects are very popular and we receive hundreds of applications every day. We would love to reply to all of them, but it is sometimes impossible to do so. For this reason, if you haven’t heard from us 7-10 working days after submitting your application, you can consider it rejected. OneForma is part of Pactera EDGE, a global digital and technology services company. We bring together data, intelligence and experiences to deliver human-centric solutions to complex business challenges. OneForma and Pactera EDGE are an equal opportunity employer and will not discriminate against any of our applicants on the grounds of race, gender, religion or background.
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India (All cities)
Customer service Executive Bpo Fresher 10th 12th job skills: Handling Inbound Customer calls (Domestic process) Catering to customer queries, requests through Calls (Voice Process) Keeping records of customer interactions and different transactions, recording details of complaints, comments, inquiries. Follow up to ensure that appropriate action has been taken on customer requests and complaints. Escalate unresolved customer requests, pass on grievances to higher departments for further investigation and clarification. Always check and ensure that Customer Service follow-up procedures are complete and meet time standards and regulations. Service customers by providing necessary product and service information while also resolving problems simultaneously Qualification: 10th 12th (Pass or Fail) Location: Chennai Timing: Full Time Salary: 10k to 15k For Freshers Exp: Freshers Benefits: OT + Incentives + Increments based on ur Performance ARREARS & FRESHERS / EXPERIENCE CAN ALSO APPLY. For Further More Details Contact Us: HR.DEVI PH - 91760 AND 74708
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India (All cities)
Customer Care Executive Morning shift for Aussie Energy process.
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India (All cities)
Customer Service Associate Non Voice Process Job Details Education: any Qualification Experience: Fresher Salary: 11 K - 15 K Job Location: Perungudi, Sholinganallur, Tharamani and Mount Road Benefits: Provident Fund, Medical Insurance Other Skills: Good Communication Skills Microsoft Excel and Good Computer Skills Excellent Typing Skills Share your Friends about this job Offer. Interested candidates can share their profiles to gsbrindha2021@gmail.com / 73582 / 32554 Brindha HR
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India (All cities)
Process: Airtel Retention (Voice Support) Designation: Business Associate Qualification: Any Graduates / Post Graduates / Diploma / Plus two / PUC completed (Arrears /Backlogs also applicable) Skills Required: Above Average English communication with KANNADA speaking skills. Shift Timings: General Day Shifts. Salary Range: Gross Salary: 16800/- and Net take home is 14200/-. Interview Timings: 9.30am to 5pm Contact Person: Nivas-9894386131.
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Delhi (Delhi)
HIRING FOR MNC INTERNATIONAL VOICE AND NON VOICE PROCESS Dear Candidate Greetings from Sanskriti We have an urgent opening in our company. The details of the same are mentioned below: CTC: Rs 1.50 - 5.0 Lacs Functional Area: BPO / Customer Care / ITES / KPO Role: Customer Care Executive/ Associate - Non Voice/ Web Customer Care Executive/ Associate - Voice Key Skills: Voice Process, Non voice Process Qualification: Any Graduate, Undergraduates,Fresher Job Description: Hiring for international voice and non voice process Profile: Customer care executive Experience: 0- 5 year Salary: 12k to 40k in hand + incentives Location: Gurgaon 5 Days working rotational shift and rotational week off
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Chennai (Tamil Nadu)
Genericchit chit fund software application is very simple, high -quality, centralized data, each and every clicks safe and secure access, cost effective and most important implementation made easy. Our software automated system will reduced the manpower work. A perfect solution to empower you to manage your chit fund business The Right Way. Your business needs are our priority and your growing business needs a comprehensive chit ERP. Its wide variety of features makes chit funds a pleasant and joyful experience. Generic chit fund software has help to provide great support availability across multiple branches maintain prompt response times, and manage the overall customer experience without breaking a sweat. Generic chit fund software make sure every step is followed. It has advance process management features let you mandate and automate a step by step process for important support functions. Generic chit fund software integrations options are easy, easy to use, user friendly software. Overall generic chit fund software will improver your chit funds business. It has made communication between team members really easy and that it turn makes it easy for the customers. Generic chit fund software always helpful for chit fund companies and their customers. Generic chit fund software is fulfill customer needs and satisfactions. Generic chit fund software makes it possible to connect all of your data sources to a single solution. So when a customer contacts you for support, the right information will automatically be on display. Generic chit fund software is flexible, so it can support the needs of any chit fund related information's. You can get a customized solution that fits with your existing support environment.
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India (All cities)
Position Summary:- Job involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim. Roles and Responsibilities:- Understand the basic professional standards and established procedures, policies before taking action and making decisions. Processing claims/developing projects/handling calls, as per the process guidelines. Adhering to the SLA, and understanding Quality & Auditing parameters. Maintaining TAT. Assumes responsibility for work activities and coordinating efforts. Meeting assigned productivity goals. Understands the Values and Characteristics of perfect service and uses the Perfect service filters at work. Adhering to the SLA. Adhere to attendance and punctuality norms. Acquiring knowledge & skills of related areas of the process. Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct. Education & Experience:- Graduates Fresher 0-12 Months Desired Skills and Abilities Process SLA. Awareness of ISO, ISMS. Telephone etiquettes. MS office. Typing skills & computer skills. Effective communication in English. Good analytical skills Salary:- 10k to 15k HR Abitha Ph no:-6385235307
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India (All cities)
Job Description: We are currently looking to hire 10 to 15 people to be a part of our amazing customer service team. This is an exciting job opportunity and we are looking to hire applicants who enjoy working in a challenging and fun environment. Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. His responsibility is to Follow-up with participants within a Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".
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India (All cities)
Job Description: Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided. Follow up customer calls made wherever is necessary Should be able to answer to emails timely ensuring adherence to the process standards. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. Education and Experience:- Graduate or equivalent Proficient in relevant computer applications Required language proficiency, especially ENGLISH. Added advantage:- Knowledge or some experience in a call centre or customer service environment Good data entry skills Key Competencies and Skills:- Strong problem solving abilities on technical Verbal and written communication skills Listening skills Problem analysis and problem solving Attention to detail Team work High level of professionalism 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".
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India (All cities)
Job Description: Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided. Follow up customer calls made wherever is necessary Should be able to answer to emails timely ensuring adherence to the process standards. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. Education and Experience:- Graduate or equivalent Proficient in relevant computer applications Required language proficiency, especially ENGLISH. Added advantage:- Knowledge or some experience in a call centre or customer service environment Good data entry skills Key Competencies and Skills:- Strong problem solving abilities on technical Verbal and written communication skills Listening skills Problem analysis and problem solving Attention to detail Team work High level of professionalism 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr.votiko@gmail.com with the subject line as "Job: CS Executive".
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