Computer technical support engineer
Top sales list computer technical support engineer
India (All cities)
We are looking for Technical Support Engineers. You will work closely with customers to quickly resolve technical issues that cannot be handled by the Customer Support team. Responsibilities: Investigate and identify root cause of customer issues and drive resolutions across various teams Provide expert level technical support and deal with issues escalated by junior support staff Manage customer issues related to the installation, configuration, and operation of the product suite and cloud deployments on a timely basis Act in a development capacity on product and process improvement projects Document defect and enhancement requests on behalf of customers Drive Post Mortem analysis for customer incidents and push for preventive measures to avoid future recurrence Give customers prompt and reliable updates related to applications Work with internal teams in a consultative and supportive role Train teams/members on the nuances of applications using simulations when... HR ANU 91760@@@74538
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India (All cities)
Technical Engineer install and configure computer applications. Engineers monitor and maintain computer networks. Technical Engineer configure operating systems. Technicians resolve issues related to the network. Technical Support Engineer prioritize and manage the workflow. Technical Engineer diagnose, troubleshoot, and resolve issues by questioning customers about the issues they are facing in a detailed fashion so that they understand the nub of the problems.
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India (All cities)
We are looking for young and energetic candidate with strong knowledge in Computer and Laptop troubleshooting, experience in handling customer complaints, Networking related services and configuration. Freshers also welcome. Greetings from Rajsri Computers, You have been shortlisted for the post of Technical support engineer (Hardware and Networking). Job Location: Coimbatore. Timing: 9.30 to 8.00 Driving license: Must Two wheeler: Must Nature of Job: Computer service. Salary: Fresher 10,000, 1-2 Years experience: 15,000, 2+ exp: 18,000 to 22,000. Training period:3 Months. office location https://goo.gl/maps/9R9ghC3kkvgyDTrV6
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India (All cities)
Complete assigned tasks in a timely manner Resolve user issues promptly and thoroughly Assist in projects to improve system availability and performance Track, resolve and escalate user issues appropriately Learn to implement, manage and support key technology solutions Document and maintain asset inventories Ensure Corporate and governmental compliance
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India (All cities)
Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. Diagnosing and troubleshooting hardware, networking, and software issues. Proposing simple and effective solutions. Providing basic software training. Maintaining good client relations. Completing job reports.
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India (All cities)
Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits Talk clients through a series of actions, either via phone, email or chat, until they ve solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
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India (All cities)
Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits Talk clients through a series of actions, either via phone, email or chat, until they ve solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) Provide prompt and accurate feedback to customers
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India (All cities)
A technical support engineer (also known as an information technology support engineer) helps to solve technical issues. That can involve everything from resetting passwords to managing software licenses to offering training and support on programs.
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Patna (Bihar)
Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID- febb408
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Patna (Bihar)
Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID-mayb954
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Delhi (Delhi)
Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID-augb808.
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India (All cities)
Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID-febb414
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Mumbai (Maharashtra)
Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems the must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID- junb323
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Panaji (Goa)
Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID- octb1033
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India (All cities)
Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits Talk clients through a series of actions, either via phone, email or chat, until they ve solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) Provide prompt and accurate feedback to customers Refer to internal database or external resources to provide accurate tech solutions Ensure all issues are properly logged
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