Cse outbound

Job Responsibilities: About The Position: An exciting opportunity awaits a dedicated customer service representative to join our team in Arndell Park. Taking inbound calls from clients and customers, this is a true customer service role where you will be receiving and processing orders, resolving issues, completing order follow-ups, and closing the loop with our customers with outbound calls. You will develop ongoing working relationships with our key customers and thrive in a high-quality customer service environment. Support and provide customer service (Queries and Request response) via phones and e-mails(coordination with the internal team), both inbound(calls from customers) and outbound(to the internal team) Use questioning and listening skills that support effective telephone communication Use an effective approach to handle special telephone tasks like call transfers, taking messages, callbacks and holds interruptions Effectively deal with irate callers and upset customers Meet commitments to customers and other duties as assigned Desired Candidate Profile: Graduate with 1 -2 years of experience in Customer Service (Voice/mail process) or Fresher s with strong communication Skills. Good communication skills (voice and mails) Customer-orientated Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr.votiko@gmail.com

HIGHEST PAYING JOB IN SURAT FOR INTERNATIONAL CUSTOMER SUPPORT EXECUTIVE ROLE. ||UK SHIFT/NIGHT SHIFT||- (MUST BE FLUENT IN ENGLISH) The candidate should be able to understand, Articulate, and respond in English. Hence the candidate should look at clients queries with excellent communication skills in English (both in oral and written.) We need a candidates from BPO or customer support background and who are interested to work in night shift. Resolving customer queries that maintain a high standard of customer service. Handling Inbound & Outbound calls, making follow-up of calls. Job Requirements: Experience candidate can apply in Customer service executive role. We want a Candidate who has a good command of English. Basic knowledge of Excel. Flexible to work in a challenging work environment. Result Oriented. Must be comfortable with night shift Must be comfortable for Calling. Handling inquiries coordinating/following up accordingly. Good knowledge of MS-office and should have basic internet knowledge. Proven experience as a telesales representative or other. Ability to learn about products and services and describe/explain them to prospects. Major Duties and Responsibilities: Lead in Handling Telephonic Inquiries. Build sustainable relationships and trust with customer accounts through open and interactive communication. Identifying and assessing customers needs to achieve satisfaction. Providing appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com