Customer care representative

Customer Care Executive Morning shift for Aussie Energy process.

HIRING FOR MNC INTERNATIONAL VOICE AND NON VOICE PROCESS Dear Candidate Greetings from Sanskriti We have an urgent opening in our company. The details of the same are mentioned below: CTC: Rs 1.50 - 5.0 Lacs Functional Area: BPO / Customer Care / ITES / KPO Role: Customer Care Executive/ Associate - Non Voice/ Web Customer Care Executive/ Associate - Voice Key Skills: Voice Process, Non voice Process Qualification: Any Graduate, Undergraduates,Fresher Job Description: Hiring for international voice and non voice process Profile: Customer care executive Experience: 0- 5 year Salary: 12k to 40k in hand + incentives Location: Gurgaon 5 Days working rotational shift and rotational week off

Job Summary: Welcome to one of the rising International BPO Technosolis Informatics Ltd located at heart of the city Kolkata!! We are looking for Smart & Enthusiastic candidates willing to grow their career in BPO. Designation: Customer Care Executive / Senior Customer Care Executive Experience: 0 to 1yr Shift: 9pm to 6am (Full Time) Week offs: Alternate Saturdays & Fixed Sundays. Salary: 9000/- up to 20,000/- per month (+ incentives) Required Experience, Skills and Qualifications: > Good communication skills in English. (*Mandatory*) > Comfortable to work in above Mention Shift Timings. > Candidate must be between the age of 18yrs to 30yrs. >Applicants should have basic knowledge about computers. Benefits: > Salary on time. > Attractive Incentives structures. > Fixed shifts & week offs. > Friendly working environments. Interested candidates apply immediately" Refer your friends & relatives who are willing to build their career in BPO. ** Regards, HR-Dept Technosolis Informatics Ltd.

We are looking for Customer Service, Fluenct communication,Product Knowledge, Quality Focus, Problem Solving,, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking. Serves customers by providing product and service information; resolving product and service problems. Resolves product or service problems by clarifying the customer's complaint To act as a customer care support to e-commerce sites

Job Responsibilities A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency. The only aim is to ensure customer satisfaction by fulfilling their requirements. Should be confident in troubleshooting any such emerging queries and maintaining high standards. Develops a strong relationship with their customers and generates trust with an open and interactive communication. Acquire and validate information and providing it to the customers with full efficiency. Document or maintain records of each and every interactions with the customers for future evaluation. Setting up customer accounts and provide relevant information to them. Follow the procedure, guidelines provided and implement it while troubleshooting queries. Skills Required Should be excellent with their communication skills Should have the ability to interact with foreign clients. Should also have strong presentation skills. Strong analytical skills and be able to manage time effectively. Should be able to multi-task. This job strong demands for good interpersonal and problem-solving skills. Should be able to adapt to interacting with any client and should have good listening skills to validate the data and troubleshoot. Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

Position:Customer Care Executive Location: Ludhiana Qualification: Graduate Job Profile:- 1. Proficient in Excel 2. Attending Customer Calls and follow Ups 3. Assigning complaints to the concerned department 4. Maintaining Complaint Records 5. Warranty Material Records 6. Warranty material Replacements For Details, Contact: Bhatia Consultancy Services Punjab

FREE JOB FREE JOB FREE JOB URGENTLY LOOKING FOR BPO CUSTOMER CARE EXECUTIVE & TEAM LEADER & MANAGER & TELE CALLERS ETC HUGE INCENTIVE MANY MORE SPOT INCENTIVE DON.T PAY FOR A JOB

Female B.Com Graduate with 1 to 2 years of experience in related field. Candidate should be able to speak, write and understand at least basic English. Candidate should be Preferably from Sanand or nearby location. Good Computer Knowledge. Interested CandidaPrime Placement and Manpower Services We are Leading Placement Consultant in Ahmedabad. We require Customer Care Executive for Our Client a Leading MNC Manufacturing Company Located at Sanand - Ahmedabad - Gujarat. tes can email their resumes for interview purpose. Prime Placement and Manpower Services We are leading Placement Consultant in Ahmedabad Address: B-5, Jayraj Complex, 2ND Floor,Soni Ni Chali Cross Roads,Odhav Road, Ahmedabad, Gujarat, India 382415 Email Id primeplacementadi@gmail.com / vinod@primeplacement.in Visit www.primeplacement.org for other requirements. Telephone:9377165778

Job Summary The Job requires interacting with customers over chats and emails to ensure all issues are resolved to the customer. The job requires them to understand the customer's problem accurately, follow the established procedures to resolve the problem, and communicate with the customers. Responsibilities and Duties As a Customer Service Executive, they will be dealing with our customers from all over WORD. As a the company we take great pride in the level of customer service we deliver to the customers. Required Knowledge, Skills and Abilities: Freshers & Experience candidate both can apply in customer service. We want a Candidate who have a good command in English. (excellent communication in English) Basic knowledge of Excel. Flexible to work in challenging work environment. Result Oriented Must be comfortable with night shift Must be comfortable for Calling. Handling enquiries coordinating/following up accordingly. Good knowledge of MS-office & basic internet. Required Experience and Qualifications Freshers with good communication and written skill. Benefits Training. Incentives. Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

handle incoming calls from customers and provide them with asolution to thier querires & giving them customer service Responsibilities and Duties in coming calls &out coming calls kyc knowledge of computer, execel, communication Key Skills:- Bengali required: fresher gender: female

Job Description: Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided. Follow up customer calls made wherever is necessary Should be able to answer to emails timely ensuring adherence to the process standards. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. Education and Experience:- Graduate or equivalent Proficient in relevant computer applications Required language proficiency, especially ENGLISH. Added advantage:- Knowledge or some experience in a call centre or customer service environment Good data entry skills Key Competencies and Skills:- Strong problem solving abilities on technical Verbal and written communication skills Listening skills Problem analysis and problem solving Attention to detail Team work High level of professionalism 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Job Description: Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided. Follow up customer calls made wherever is necessary Should be able to answer to emails timely ensuring adherence to the process standards. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. Education and Experience:- Graduate or equivalent Proficient in relevant computer applications Required language proficiency, especially ENGLISH. Added advantage:- Knowledge or some experience in a call centre or customer service environment Good data entry skills Key Competencies and Skills:- Strong problem solving abilities on technical Verbal and written communication skills Listening skills Problem analysis and problem solving Attention to detail Team work High level of professionalism 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr.votiko@gmail.com with the subject line as "Job: CS Executive".

*JOB DESCRIPTION* WE ARE SEARCHING FOR AN CUSTOMER SERVICE EXPERT TO BOOST SALES BY REACHING OUT TARGETS, AND SOURCE DATA FOR ADDITIONAL MEMBERS OF THE TARGET AUDIENCE, YOU SHOULD ALSO JOT DOWN IMPORTANT NOTES DURING CONVERSATION TO FACILITATE FOLLOW UPS BY OUR STAFF. TO BE SUCCESSFUL AS A CUSTOMER TELL CALLER, YOU SHOULD BE ABLE TO CONVINCE EVEN THE TOUGHEST OF INDIVIDUALS TO PURCHASE OUR OFFERINGS. A REMARKABLE TELECALLER WILL SUGGEST WAYS IN WHICH CLIENTS FEEDBACK CAN BE UTILIZED TO IMPROVE OUR SERVICES. *RESPONSIBILITIES* RECORDING ALL SUCCESSFUL AND UNSUCCESSFUL ATTEMPTS TO CLOSE SALES GIVING INFORMATION ABOUT THE PRODUCT AND EDUCATING THEM ABOUT THE PRODUCT GIVING THEM THE DETAILS GIVING A CALLS TO CUSTOMER AND TRYING TO MAKE TRANSACTION ON IT NOTING IMPORTANT DETAILS OF EACH CONVERSATION CALLING ACTIVE AND BUDDING CLIENTS TO ENCOURAGE THE PURCHASE OF ITEAMS *CUSTOMER TELECALLER REQUIREMENTS* HIGH SCHOOL DIPLOMA OR EQUIVALENT PRIOR EXPERIENCE AS A TELECALLER OR SIMILAR COMPLETION OF SALES RELATED TRAINING PROGRAM IS PREFERRED SUPERB VERBAL ON SOUTH INDIAN /HINDI VERBAL COMMUNICATION ABILITY TO SWITCH YOUR COMMUNICATION STYLE ON A WHIM SUPERB INTERPERSONAL RESEARCH AND RECORD KEEPING SKILLS CAPACITY TO RECEIVE CRITIQUE WITHOUT INTERNALIZING IT Sent from my Samsung Galaxy smartphone.

Duties and Responsibilities Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Providing customers with the organization s service and product information. Processing forms, orders, and applications requested by the customers. Identifying, escalating priority issues and reporting to the high-level management. Routing inbound calls to the appropriate resources. Following up complicated customer calls where required. Completing call notes and call reports as necessary and updating them in the CRM. Obtaining and evaluating all relevant data to handle complaints and inquiries. Recording details of comments, inquiries, complaints, and actions taken. Managing administration, communicating and coordinating with internal departments. Other duties as assigned. Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

Manage Large Amounts of Incoming Calls generate Sales Leads identify and Assess Customers Needs to Achieve Satisfaction build Sustainable Relationships and Trust with Customer Accounts Through Open and Interactive Communication provide Accurate, Valid and Complete Information By Using the Right Methods/tools meet Personal/customer Service Team Sales Targets and Call Handling Quotas handle Customer Complaints, Provide Appropriate Solutions and Alternatives Within the Time Limits; Follow Up to Ensure Resolution.