Customer inbound process

FIRST SOURCE BEST COMPANY BEST PROCESS BEST TIMING Attractive INCENTIVES Need Excellent communication in ENGLISH UK PROCESS/AUSTRALIAN PROCESS (Simple Rounds of Interview) Process: SKY, AGL, FOXTEL Qualification Required: Undergraduates, 10+2, 10th pass, freshers also apply Graduates & Fresher 6 months any work experience can also apply. Salary Packages: 12k to 20k per month. CTC ranging from 2.6 Lacs per anum and above Two way transport is provided work location: Ecospace, Belandur CONTACT PERSON NAME "Himaja" CONTACT NUMBER:9036035097 mail at himaja.firststep@gmail.com Refer your friends also.. FirstStep Consultancy Services. BTM 2nd stag, Bangalore Note:if anyone find above jd belongs to ur job..plz bring one print out of this one.

Hi Openings for Domestic BPO for voice for Company Name: MINACS Process:IDEA Languages Required ENGLISH+TELUGU Sal: fre -10k to exp-16k+incentives ENGLISH+MALAYALAM Sal: fre -11k to exp-18k+incentives Qualification: Grad Freshers or puc+6months Experience in Bpo Shift:Rotational Shift Job Location:Ecospace, Belandur Very Simple rounds of interview All rounds of interview held in consultancy First step Consultancy, Btm 2nd stage opposite to novel business center, Near to Silk board, Bangalore.. For Further details contact himaja :9036035097 himaja.firststep@gmail.com Good communication Skills Refer Your Friend If Interested..

The first few moments of visitors on the website are important to turn them into permanent users or customers. A perfect customer onboarding experience is the first step to building a good relationship with the users and retaining them. The steps involved in customer onboarding are welcome notifications, chat support, free e-books, etc that make your service familiar to the users. Customer onboarding with push notifications service involves attractive opt-in and engaging welcome notifications. Click on the link to know more: https://www.truepush.com/blog/why-customer-onboarding-process-is-important/

Eligibility! • Excellent Communication Skills In English • Undergraduate with minimum 6 months of experience in BPO • Graduate with tech qualification like B.E, B. tech, B. Sc, and BCA • Basic Knowledge Of E-Commerce/ IP/ E-Mail Configuration/ Security Settings • Comfortable Working in Rotational Shifts What Are We Offering? *Salary Slab: 2.04 lpa to 3.00 lpa, *15 days guest house accommodation (for outside Indore candidates) *Travel Reimbursement Job Location: Indore and Jaipur, Interview: Telephonic, PH: 9995009220.

Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Hindi & Tamil language is must Basic Knowledge in networking and operating system is must

Customer service Executive Bpo Fresher 10th 12th job skills: Handling Inbound Customer calls (Domestic process) Catering to customer queries, requests through Calls (Voice Process) Keeping records of customer interactions and different transactions, recording details of complaints, comments, inquiries. Follow up to ensure that appropriate action has been taken on customer requests and complaints. Escalate unresolved customer requests, pass on grievances to higher departments for further investigation and clarification. Always check and ensure that Customer Service follow-up procedures are complete and meet time standards and regulations. Service customers by providing necessary product and service information while also resolving problems simultaneously Qualification: 10th 12th (Pass or Fail) Location: Chennai Timing: Full Time Salary: 10k to 15k For Freshers Exp: Freshers Benefits: OT + Incentives + Increments based on ur Performance ARREARS & FRESHERS / EXPERIENCE CAN ALSO APPLY. For Further More Details Contact Us: HR.DEVI PH - 91760 AND 74708

Inbound Voice Process Hindi Speaking is a must JD: we are looking for candidate with good communication skills in English b'&' Hindi speaking. Bank - VOICE process Good English b'&' Hindi Freshers b'&' Experienced in any Voice process Day Shift: 8am to 8pm any 9hours in between Location: Pocharam, Hyderabad Salary for experienced 19k CTC (15k pm take home) For Freshers18k pm take home incentives upto 3k to 4k pm Cab Provided: pickup and drop will be provided 35km radius or else 80 per day traveling Allowance Interested candidates can apply or contact HR team Regards, HR -Nedhra 89251 and 14937

Customer Care Executive Morning shift for Aussie Energy process.

Customer Service Associate Non Voice Process Job Details Education: any Qualification Experience: Fresher Salary: 11 K - 15 K Job Location: Perungudi, Sholinganallur, Tharamani and Mount Road Benefits: Provident Fund, Medical Insurance Other Skills: Good Communication Skills Microsoft Excel and Good Computer Skills Excellent Typing Skills Share your Friends about this job Offer. Interested candidates can share their profiles to gsbrindha2021@gmail.com / 73582 / 32554 Brindha HR

Process: Airtel Retention (Voice Support) Designation: Business Associate Qualification: Any Graduates / Post Graduates / Diploma / Plus two / PUC completed (Arrears /Backlogs also applicable) Skills Required: Above Average English communication with KANNADA speaking skills. Shift Timings: General Day Shifts. Salary Range: Gross Salary: 16800/- and Net take home is 14200/-. Interview Timings: 9.30am to 5pm Contact Person: Nivas-9894386131.

Hi . Greetings from Firststep consultancy services Process : Amazon Languages Are : English( Excellent), Hindi Process : Inbound Experience : Minimum 9 Months of Exp in any Domain or Fresher’s (40%) Salary : 15 to 17000 ctc No of days working : 6 Shifts : day shift ( Sunday Holiday Working Timings : 9 Hours ( Includes an hour Break) Education : Any Process : Vodafone Premium Languages Are : English( Excellent ),kannada Process : Inbound Experience : Minimum 6 Months of Exp in any Domain or Fresher’s Salary upto: 12 to 16ctc No of days working : 6 Shifts : day shift ( For Female) Working Timings : 9 Hours ( Includes an hour Break) Education : Any Process : ABOF (Aditya Birla Online Fashion) Training Pay : will be given Languages Are : Excellent English , Hindi Process : Inbound Experience : fresher’s OR 6 Months of Experience in any Domain Salary : 17 to 22000 CTC( + Incentive) No of days working : 6 Shifts :24/7 ( Female employee will be in day shift) Working Timings : 9 Hours Education : Any Process: ETISALAT Skills: Excellent English Languages Required 1.Only ENGLISH 2.ENGLISH+MALAYALAM Qualification: UG/Graduate fresher or experience in BPO or other domain Shift: Rotational Shift (two way cab) Sal: 13k to 18k For further details contact himaja:9036035097 or send resume to -himaja.firststep@gmail.com Please refer your friends. FirstStep Consultancy Services. BTM 2nd stage, Bangalore

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Keep records of all conversations in our call center database in a comprehensible way Meet personal/team qualitative and quantitative targets Requirements Previous experience in a customer support role Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively

Designation: Customer Services - Airlines Location: Chennai Fresher Salary: 15,000 CTC + Incentives Experience candidate Salary: 16,500 CTC + Incentives Any Engineering / Any Degree with 50% is eligible Pass out: 2015 to 2021 Limited Openings Candidates have good command over English & Hindi. Candidates should have good knowledge in MS Office & Operating Systems. Should have good knowledge in Customer Relationship Management. Inbound voice process

Excellent Opportunity for you to work with India's Leading Call Centers *Fresher Candidates Can Apply Only *Process Inbound Both Domestic / International *Salary - 12K to 25K + Incentive For More Information Contact Miss Ayushi-8826107483 RoleTelecalling/Telemarketing Executive Industry TypeBPO, Call Centre, ITeS Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations Employment TypeFull Time, Permanent Role CategoryVoice Education Call-Hr.Juhi-9654424189,9873047242

Duties and Responsibilities Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Providing customers with the organization s service and product information. Processing forms, orders, and applications requested by the customers. Identifying, escalating priority issues and reporting to the high-level management. Routing inbound calls to the appropriate resources. Following up complicated customer calls where required. Completing call notes and call reports as necessary and updating them in the CRM. Obtaining and evaluating all relevant data to handle complaints and inquiries. Recording details of comments, inquiries, complaints, and actions taken. Managing administration, communicating and coordinating with internal departments. Other duties as assigned. Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com