Customer process
Top sales list customer process
India (All cities)
Customer service Executive Bpo Fresher 10th 12th job skills: Handling Inbound Customer calls (Domestic process) Catering to customer queries, requests through Calls (Voice Process) Keeping records of customer interactions and different transactions, recording details of complaints, comments, inquiries. Follow up to ensure that appropriate action has been taken on customer requests and complaints. Escalate unresolved customer requests, pass on grievances to higher departments for further investigation and clarification. Always check and ensure that Customer Service follow-up procedures are complete and meet time standards and regulations. Service customers by providing necessary product and service information while also resolving problems simultaneously Qualification: 10th 12th (Pass or Fail) Location: Chennai Timing: Full Time Salary: 10k to 15k For Freshers Exp: Freshers Benefits: OT + Incentives + Increments based on ur Performance ARREARS & FRESHERS / EXPERIENCE CAN ALSO APPLY. For Further More Details Contact Us: HR.DEVI PH - 91760 AND 74708
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India (All cities)
Customer Care Executive Morning shift for Aussie Energy process.
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India (All cities)
Customer Service Associate Non Voice Process Job Details Education: any Qualification Experience: Fresher Salary: 11 K - 15 K Job Location: Perungudi, Sholinganallur, Tharamani and Mount Road Benefits: Provident Fund, Medical Insurance Other Skills: Good Communication Skills Microsoft Excel and Good Computer Skills Excellent Typing Skills Share your Friends about this job Offer. Interested candidates can share their profiles to gsbrindha2021@gmail.com / 73582 / 32554 Brindha HR
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India (All cities)
Process: Airtel Retention (Voice Support) Designation: Business Associate Qualification: Any Graduates / Post Graduates / Diploma / Plus two / PUC completed (Arrears /Backlogs also applicable) Skills Required: Above Average English communication with KANNADA speaking skills. Shift Timings: General Day Shifts. Salary Range: Gross Salary: 16800/- and Net take home is 14200/-. Interview Timings: 9.30am to 5pm Contact Person: Nivas-9894386131.
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Delhi (Delhi)
HIRING FOR MNC INTERNATIONAL VOICE AND NON VOICE PROCESS Dear Candidate Greetings from Sanskriti We have an urgent opening in our company. The details of the same are mentioned below: CTC: Rs 1.50 - 5.0 Lacs Functional Area: BPO / Customer Care / ITES / KPO Role: Customer Care Executive/ Associate - Non Voice/ Web Customer Care Executive/ Associate - Voice Key Skills: Voice Process, Non voice Process Qualification: Any Graduate, Undergraduates,Fresher Job Description: Hiring for international voice and non voice process Profile: Customer care executive Experience: 0- 5 year Salary: 12k to 40k in hand + incentives Location: Gurgaon 5 Days working rotational shift and rotational week off
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Chennai (Tamil Nadu)
Genericchit chit fund software application is very simple, high -quality, centralized data, each and every clicks safe and secure access, cost effective and most important implementation made easy. Our software automated system will reduced the manpower work. A perfect solution to empower you to manage your chit fund business The Right Way. Your business needs are our priority and your growing business needs a comprehensive chit ERP. Its wide variety of features makes chit funds a pleasant and joyful experience. Generic chit fund software has help to provide great support availability across multiple branches maintain prompt response times, and manage the overall customer experience without breaking a sweat. Generic chit fund software make sure every step is followed. It has advance process management features let you mandate and automate a step by step process for important support functions. Generic chit fund software integrations options are easy, easy to use, user friendly software. Overall generic chit fund software will improver your chit funds business. It has made communication between team members really easy and that it turn makes it easy for the customers. Generic chit fund software always helpful for chit fund companies and their customers. Generic chit fund software is fulfill customer needs and satisfactions. Generic chit fund software makes it possible to connect all of your data sources to a single solution. So when a customer contacts you for support, the right information will automatically be on display. Generic chit fund software is flexible, so it can support the needs of any chit fund related information's. You can get a customized solution that fits with your existing support environment.
₹ 1
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India (All cities)
Job Description: We are currently looking to hire 10 to 15 people to be a part of our amazing customer service team. This is an exciting job opportunity and we are looking to hire applicants who enjoy working in a challenging and fun environment. Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. His responsibility is to Follow-up with participants within a Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".
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India (All cities)
Position Summary:- Job involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim. Roles and Responsibilities:- Understand the basic professional standards and established procedures, policies before taking action and making decisions. Processing claims/developing projects/handling calls, as per the process guidelines. Adhering to the SLA, and understanding Quality & Auditing parameters. Maintaining TAT. Assumes responsibility for work activities and coordinating efforts. Meeting assigned productivity goals. Understands the Values and Characteristics of perfect service and uses the Perfect service filters at work. Adhering to the SLA. Adhere to attendance and punctuality norms. Acquiring knowledge & skills of related areas of the process. Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct. Education & Experience:- Graduates Fresher 0-12 Months Desired Skills and Abilities Process SLA. Awareness of ISO, ISMS. Telephone etiquettes. MS office. Typing skills & computer skills. Effective communication in English. Good analytical skills Salary:- 10k to 15k HR Abitha Ph no:-6385235307
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India (All cities)
Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Hindi & Tamil language is must Basic Knowledge in networking and operating system is must
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India (All cities)
Job Description: Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided. Follow up customer calls made wherever is necessary Should be able to answer to emails timely ensuring adherence to the process standards. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. Education and Experience:- Graduate or equivalent Proficient in relevant computer applications Required language proficiency, especially ENGLISH. Added advantage:- Knowledge or some experience in a call centre or customer service environment Good data entry skills Key Competencies and Skills:- Strong problem solving abilities on technical Verbal and written communication skills Listening skills Problem analysis and problem solving Attention to detail Team work High level of professionalism 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".
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India (All cities)
Job Description: Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided. Follow up customer calls made wherever is necessary Should be able to answer to emails timely ensuring adherence to the process standards. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. Education and Experience:- Graduate or equivalent Proficient in relevant computer applications Required language proficiency, especially ENGLISH. Added advantage:- Knowledge or some experience in a call centre or customer service environment Good data entry skills Key Competencies and Skills:- Strong problem solving abilities on technical Verbal and written communication skills Listening skills Problem analysis and problem solving Attention to detail Team work High level of professionalism 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr.votiko@gmail.com with the subject line as "Job: CS Executive".
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Bangalore (Karnataka)
Hi . Greetings from Firststep consultancy services Process : Amazon Languages Are : English( Excellent), Hindi Process : Inbound Experience : Minimum 9 Months of Exp in any Domain or Fresher’s (40%) Salary : 15 to 17000 ctc No of days working : 6 Shifts : day shift ( Sunday Holiday Working Timings : 9 Hours ( Includes an hour Break) Education : Any Process : Vodafone Premium Languages Are : English( Excellent ),kannada Process : Inbound Experience : Minimum 6 Months of Exp in any Domain or Fresher’s Salary upto: 12 to 16ctc No of days working : 6 Shifts : day shift ( For Female) Working Timings : 9 Hours ( Includes an hour Break) Education : Any Process : ABOF (Aditya Birla Online Fashion) Training Pay : will be given Languages Are : Excellent English , Hindi Process : Inbound Experience : fresher’s OR 6 Months of Experience in any Domain Salary : 17 to 22000 CTC( + Incentive) No of days working : 6 Shifts :24/7 ( Female employee will be in day shift) Working Timings : 9 Hours Education : Any Process: ETISALAT Skills: Excellent English Languages Required 1.Only ENGLISH 2.ENGLISH+MALAYALAM Qualification: UG/Graduate fresher or experience in BPO or other domain Shift: Rotational Shift (two way cab) Sal: 13k to 18k For further details contact himaja:9036035097 or send resume to -himaja.firststep@gmail.com Please refer your friends. FirstStep Consultancy Services. BTM 2nd stage, Bangalore
₹ 21.000
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India (All cities)
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Keep records of all conversations in our call center database in a comprehensible way Meet personal/team qualitative and quantitative targets Requirements Previous experience in a customer support role Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively
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India (All cities)
Designation: Customer Services - Airlines Location: Chennai Fresher Salary: 15,000 CTC + Incentives Experience candidate Salary: 16,500 CTC + Incentives Any Engineering / Any Degree with 50% is eligible Pass out: 2015 to 2021 Limited Openings Candidates have good command over English & Hindi. Candidates should have good knowledge in MS Office & Operating Systems. Should have good knowledge in Customer Relationship Management. Inbound voice process
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India (All cities)
WE ARE HIRING CANDIDATE, VACANCY FOR KOLKATA IN CUSTOMER SERVICE AGENT BOTH MALE AND FEMALE CAN APPLY Qualification: 12th pass & above can apply Age Limit: (18 to 30)For Male & (18 to 28) For Female Salary: 17,000/- to 27,000/- (per month) Skills: Good Communication and Pleasing Personality Language: Hindi and English Job Location: Kolkata Interview Location: Kolkata Job Type: Full time Job Time: 8 hours Hiring Process: Face to face interview, Walk-in Benefits: Health insurance Provident Fund (PF) Paid leave Designation: Cabin Crew Air Ticketing Staff Guest Relationship Executive Airport Ground Staff Cargo Loader THIS IS NOT CONSULTANCY, WE ARE DIRECT PLACEMENT DESK
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India (All cities)
Excellent Opportunity for you to work with India's Leading Call Centers *Fresher Candidates Can Apply Only *Process Inbound Both Domestic / International *Salary - 12K to 25K + Incentive For More Information Contact Miss Ayushi-8826107483 RoleTelecalling/Telemarketing Executive Industry TypeBPO, Call Centre, ITeS Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations Employment TypeFull Time, Permanent Role CategoryVoice Education Call-Hr.Juhi-9654424189,9873047242
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India (All cities)
Good communication skill handing outbound calls and appointment fixing process
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Bangalore (Karnataka)
Hi Openings for Domestic BPO for voice for Company Name: MINACS Process:IDEA Languages Required ENGLISH+TELUGU Sal: fre -10k to exp-16k+incentives. ENGLISH+MALAYALAM Sal: fre -11k to exp-18k+incentives. Qualification: Grad Freshers or puc+6months Experience in Bpo Shift:Rotational Shift Job Location:Ecospace, Belandur Very Simple rounds of interview All rounds of interview held in consultancy First step Consultancy, Btm 2nd stage opposite to novel business center, Near to Silk board, Bangalore. For Further details contact himaja :9036035097 himaja.firststep@gmail.com Good communication Skills.. Refer Your Friend If Interested..
₹ 18.000
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Bangalore (Karnataka)
Hi Openings for Domestic BPO for voice for Company Name: MINACS Process:IDEA Languages Required ENGLISH+TELUGU Sal: fre -10k to exp-16k+incentives ENGLISH+MALAYALAM Sal: fre -11k to exp-18k+incentives Qualification: Grad Freshers or puc+6months Experience in Bpo Shift:Rotational Shift Job Location:Ecospace, Belandur Very Simple rounds of interview All rounds of interview held in consultancy First step Consultancy, Btm 2nd stage opposite to novel business center, Near to Silk board, Bangalore. For Further details contact himaja :9036035097 himaja.firststep@gmail.com Good communication Skills.. Refer Your Friend If Interested..
₹ 18.000
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India (All cities)
/Assesses database performance by developing a protocol for measurement of results and identification of problem areas. Supports database performance by monitoring database performance; evaluating and resolving processing and programming problems; designing database management tools; answering user questions. Secures database by preparing access and control policies and procedures; implementing disaster recovery procedures.
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India (All cities)
Customer Service Executives handle phone, internet and face to face interactions with customers. They manage client adjustments, claims, quotations, and process customer orders. They network with all groups and departments involved in customer orders, processing and support. A Customer Service Executive usually performs many of the following tasks: Identifying new opportunities Liaising with customers Processing customer orders Supporting sales and development departments Dealing with adjustments Escalating any complaints Updating database
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India (All cities)
Customer service executive is mainly responsible for the customer satisfaction that is, feeling that a product or service has met the customer expectation or not. He is responsible for managing product, industry and customer. His responsibility is to check out whether the staff members working under him are achieving their goals or not.
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India (All cities)
Customer Support Executive Responsibilities: Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. SEND YOUR RESUME ON WHATSAPP (+91-725-288-8796) HR TEAM
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India (All cities)
Customer Care Executive for Voice process in Tata BSS, Mumbai Fresher/Experienced for BPO in Mumbai Hiring is for TOP NOTCH BPO of Mumbai Candidate should be Graduate/Undergraduate Candidates With Average Com Skills can also apply Salary up to 16K RoleAssociate/Senior Associate -(NonTechnical) Industry TypeBPO, Call Centre, ITeS Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations Employment TypeFull Time, Permanent Role CategoryVoice Education UG:Any Graduate in Any Specialization, Graduation Not Required PG:Any Postgraduate in Any Specialization, Post Graduation Not Required
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India (All cities)
Customer Care Executive To assist the customers in solving queries related to feedback, requests, complaints etc. Ensuring timely and professional responses to all the queries, requests & complaints received enabling satisfaction of the customer Need to respond to customer via Email/Chat/Call Handle queries and complaints of customers SKILL Excellent Communication in English Basic Computer and Typing Skill Good comprehension skills Analytical & Probing skills Job Types: Full-time, Permanent Education Qualification: Any Graduate / Diploma / ITI Salary: 12 K - 16 K per month (Training Period) Experience: Fresher Supplemental Pay: Performance bonus Yearly bonus Refer your Friends about this job Offer. If you are Interested and ready to join Immediately Contact, Ms. Brindha -HR gsbrindha2021@gmail.com 73582 / # 32554
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India (All cities)
Unlike the call center outbound, this process does not require to receive or make a phone call to the customers. This process requires the skill for writing or typing and the ability to understand the type of query for making the right processing. This is a very important process for handling customer issues through emails and chat support. Email support in Non-Voice Process: Email support involves processing a number of information sought through emails and to send a suitable reply. It is very important to know the drafting skills for an email and to send appropriate information in Email support. Though email support does not involve interacting with a customer through voice, it needs to be resolved within a short time. Email support can be very effective to gain customer confidence by resolving the issues in a systematic way. It can be very unobtrusive and will not cause any disturbance to a customer while it can sell the main points easily. Chat support in a Non-voice process: Compare to email support process, the chat support process is much tougher as it requires spontaneity on the part of customer executive. The executive of call center services may be needed to answer questions of various customers at a time which requires a lot of skill. Normally in such a process, the rate of traffic is higher in the daytime as compared to nighttime traffic. LOCATION: CHENNAI SALARY:8K TO 12 K (FOR FRESHER) 15K TO 25K (FOR EXPERIENCE) TIMING: 8 HOURS QUALIFICATION: 10th,12th AND ANY GRADUATE CAN APPLY BENEFICES: ATTRACTIVE SALARY + INCENTIVE+ OD CASH COMMUNICATION: GOOD IN COMPUTER AND TYPE WRITING IF YOU ARE INTERESTED FEEL FREE TO CALL US DEVI HR 9176074708
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India (All cities)
Job Description: Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process / Non Voice Process & Technical Support Executive Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".
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India (All cities)
Walking in for International & Domestic Companies (Voice Process & Non Voice Process) One Day Interview Process........ Spot Offer. Post - Customer Care, Technical Support, Accounts and Finaces, Banking, Insurance, Marketing, Telesales,Medical Billing and Digital Marketing B2B Educational qualification:- 12th passed, Any Graduate or Post Graduate Shift:- Day or Night Shift are available Process:- Inbound & Outbound Salary:- 12000 to 30000 +cab +incentive Experience:- Fresher / Experience (anyone can apply) Cab:-both side. Incentives:- unlimited (depend on performance) Industry:BPO / Call Centre / ITES Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Associate/Senior Associate -(Technical) Employment Type: Permanent Job, Full Time Keyskills:- Call Centre call center bpo customer support executive customer service executive call center bpo CSR Technical Support Customer care executive telecaller customer care officer customer service representative Desired Candidate Profile Desired Candidate Profile 82966069one5 Prema Contact mobile- *By-SKGADE94 06/07/2020
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India (All cities)
Walking in for International & Domestic Companies (Voice Process & Non Voice Process) One Day Interview Process........ Spot Offer. Post - Customer Care, Technical Support, Accounts and Finaces, Banking, Insurance, Marketing, Telesales,Medical Billing and Digital Marketing B2B Educational qualification:- 12th passed, Any Graduate or Post Graduate Shift:- Day or Night Shift are available Process:- Inbound & Outbound Salary:- 12000 to 30000 +cab +incentive Experience:- Fresher / Experience (anyone can apply) Cab:-both side. Incentives:- unlimited (depend on performance) Industry:BPO / Call Centre / ITES Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Associate/Senior Associate -(Technical) Employment Type: Permanent Job, Full Time Keyskills:- Call Centre call center bpo customer support executive customer service executive call center bpo CSR Technical Support Customer care executive telecaller customer care officer customer service representative Desired Candidate Profile Desired Candidate Profile 82966069one5 Prema Contact mobile- *By-SKGADE94 05/07/2020
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