Customer satisfaction

A customer satisfaction survey is a survey planned to help businesses understand what their customers think about their products or services, their brand and their customer support. Customer satisfaction survey is one of the rare levers which brand can pull to differentiate themselves in the jam-packed and aggressive market. For more information visit https://www.perceptconsulting.com/customer-satisfaction-survey

Job Description: We are currently looking to hire 10 to 15 people to be a part of our amazing customer service team. This is an exciting job opportunity and we are looking to hire applicants who enjoy working in a challenging and fun environment. Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. His responsibility is to Follow-up with participants within a Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Job Description: Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided. Follow up customer calls made wherever is necessary Should be able to answer to emails timely ensuring adherence to the process standards. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. Education and Experience:- Graduate or equivalent Proficient in relevant computer applications Required language proficiency, especially ENGLISH. Added advantage:- Knowledge or some experience in a call centre or customer service environment Good data entry skills Key Competencies and Skills:- Strong problem solving abilities on technical Verbal and written communication skills Listening skills Problem analysis and problem solving Attention to detail Team work High level of professionalism 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Job Description: Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided. Follow up customer calls made wherever is necessary Should be able to answer to emails timely ensuring adherence to the process standards. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. Education and Experience:- Graduate or equivalent Proficient in relevant computer applications Required language proficiency, especially ENGLISH. Added advantage:- Knowledge or some experience in a call centre or customer service environment Good data entry skills Key Competencies and Skills:- Strong problem solving abilities on technical Verbal and written communication skills Listening skills Problem analysis and problem solving Attention to detail Team work High level of professionalism 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr.votiko@gmail.com with the subject line as "Job: CS Executive".

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Keep records of all conversations in our call center database in a comprehensible way Meet personal/team qualitative and quantitative targets Requirements Previous experience in a customer support role Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively

Job Responsibilities A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency. The only aim is to ensure customer satisfaction by fulfilling their requirements. Should be confident in troubleshooting any such emerging queries and maintaining high standards. Develops a strong relationship with their customers and generates trust with an open and interactive communication. Acquire and validate information and providing it to the customers with full efficiency. Document or maintain records of each and every interactions with the customers for future evaluation. Setting up customer accounts and provide relevant information to them. Follow the procedure, guidelines provided and implement it while troubleshooting queries. Skills Required Should be excellent with their communication skills Should have the ability to interact with foreign clients. Should also have strong presentation skills. Strong analytical skills and be able to manage time effectively. Should be able to multi-task. This job strong demands for good interpersonal and problem-solving skills. Should be able to adapt to interacting with any client and should have good listening skills to validate the data and troubleshoot. Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

Contact Center Solution is multi skilled workforce management, many other advanced contact center automation solutions. Customer experience are productivity and improve customer satisfaction with leading provider in cloud contact center software. visit website :- https://www.fivesdigital.com/contact-center-solution contact us :- sales@fivesdigital.com

Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Hindi & Tamil language is must Basic Knowledge in networking and operating system is must

Manage Large Amounts of Incoming Calls generate Sales Leads identify and Assess Customers Needs to Achieve Satisfaction build Sustainable Relationships and Trust with Customer Accounts Through Open and Interactive Communication provide Accurate, Valid and Complete Information By Using the Right Methods/tools meet Personal/customer Service Team Sales Targets and Call Handling Quotas handle Customer Complaints, Provide Appropriate Solutions and Alternatives Within the Time Limits; Follow Up to Ensure Resolution.

Job Description: Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process / Non Voice Process & Technical Support Executive Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

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We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behaviour. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner. Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives. Keep records of all conversations in our call center database in a comprehensible way. Meet personal/team qualitative and quantitative targets Requirements. Previous experience in a customer support role. Strong phone and verbal communication skills along with active listening. Customer focus and adaptability to different personality types.

Omnichannel customer service helps interaction between the company and its customers on numerous platforms like phone, SMS, mobile app, website chat & more. FiveS Digital, a data, and technology-driven solution provider offer round-the-clock support to customers eliminating wait time. Omnichannel Customer Experience 1. More choices for customers 2. Increased Customer Satisfaction 3. Higher Customer Insights Contact us :- sales@fivesdigital.com visit website :- https://www.fivesdigital.com/omnichannel-customer-service

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Manage large amounts of incoming calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

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Organize quarterly and annual employee performance reviews Maintain employee files and records in electronic and paper form Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities Ensure compliance with labor regulations

MARKET RESEARCH FOCUS GROUP DEPTH INTERVIEW PRODUCT TESTING SATISFACTION SURVEY MYSTERY AUDIT MARKET ANALYSIS

Customer service executive is mainly responsible for the customer satisfaction that is, feeling that a product or service has met the customer expectation or not. He is responsible for managing product, industry and customer. His responsibility is to check out whether the staff members working under him are achieving their goals or not.

Customer satisfaction is the end goal and it takes Ibigdo Technologies to the Top Digital Marketing Agency in India. From small businesses to enterprises we offer scalable and high_quality digital marketing services for different industries. This process starts from website designing web development to SEO and online brand reputation management Connect with us by using these easy steps Call us at:- + show contact info Visit us at:- https://www.ibigdotechnologies.com/digital-marketing/ Our Focus Services: India Best Marketing Company Top Digital Marketing Company in India Top Digital Marketing Agency in India Best Digital Marketing Companies in India Digital Marketing Services India Digital Marketing Services Provider in India

Job description: Provide information about order status to customers. Understand customer complaints and forward them to relevant department. Customer Satisfaction. Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Identifying and assessing customers needs to achieve satisfaction Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Location: Surat Salary: 13,000 to - 35,000.00 /month Working Days- Monday to Friday (Sunday -Saturday off) Call +91 8511539085 Website - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr.votiko@gmail.com

Introduction In industries where products are exposed to harsh environments, corrosion can be a significant challenge. Ensuring that materials and coatings can withstand corrosive conditions is crucial for maintaining product integrity and longevity. Pacorr.com offers an advanced solution to tackle this challenge: the Salt Spray Chamber. This state-of-the-art testing equipment simulates corrosive environments to evaluate the resistance of materials and coatings, providing manufacturers with essential data to enhance their products' durability. What is a Salt Spray Chamber? A Salt Spray Chamber, also known as a salt fog or salt mist chamber, is a specialized testing device used to assess the corrosion resistance of materials and coatings. It creates a controlled environment where samples are exposed to a saline mist, simulating the effects of long-term exposure to saltwater and other corrosive agents. Salt Spray Test Chamber This accelerated testing method helps manufacturers predict how their products will perform in real-world conditions, ensuring they meet industry standards for durability and corrosion resistance. Features of Pacorr’s Salt Spray Chamber Advanced Corrosion Simulation: Pacorr’s Salt Spray Chamber precisely replicates corrosive environments, providing accurate and reliable test results. It allows manufacturers to understand how their products will withstand harsh conditions over time. Durable Construction: Built with high-quality materials, the chamber ensures longevity and consistent performance. Its robust design is capable of handling repeated testing cycles without compromising accuracy. User-Friendly Interface: The intuitive control panel makes it easy for operators to set up and monitor tests, ensuring efficient and effective testing processes. Precise Control: The chamber offers precise control over temperature, humidity, and saline concentration, allowing for tailored testing conditions that match specific industry requirements. Benefits of Using Pacorr’s Salt Spray Chamber Enhanced Product Durability: By testing materials and coatings in a simulated corrosive environment, manufacturers can identify potential weaknesses and improve their products' resistance to corrosion, leading to longer-lasting and more reliable products. Cost Savings: Identifying and addressing corrosion issues during the development phase helps prevent costly failures and replacements in the field. This proactive approach leads to significant cost savings over the product lifecycle. Compliance with Industry Standards: Many industries, such as automotive, aerospace, and marine, have stringent corrosion resistance standards. The Salt Spray Chamber helps manufacturers ensure their products meet these standards, avoiding potential compliance issues. Customer Satisfaction: Products that withstand corrosive environments better ensure higher customer satisfaction and fewer returns, enhancing the brand's reputation for quality and reliability. Applications Across Industries Pacorr’s Salt Spray Chamber is versatile and finds applications in various industries: Automotive: Ensures that vehicle components, such as body panels and fasteners, resist corrosion from road salts and environmental exposure. Aerospace: Tests the corrosion resistance of aircraft parts, ensuring safety and longevity under extreme conditions. Marine: Evaluates the durability of marine equipment and structures exposed to saltwater environments. Electronics: Assesses the protective coatings on electronic components to prevent corrosion-induced failures. Conclusion Investing in Pacorr’s Salt Spray Chamber is a strategic move for manufacturers committed to quality and durability. By simulating corrosive environments, this advanced testing equipment helps ensure that products can withstand harsh conditions, leading to enhanced performance and longevity. For businesses aiming to deliver reliable and corrosion-resistant products, the Salt Spray Chamber from Pacorr.com is an indispensable tool. For more information on Pacorr’s Salt Spray Chamber and other testing solutions, visit Pacorr.com. Frequently Asked Questions (FAQ) About Pacorr’s Salt Spray Chamber 1. What is a Salt Spray Chamber? A Salt Spray Chamber is a testing device used to assess the corrosion resistance of materials and coatings by simulating a corrosive environment. 2. Why is corrosion testing important? Corrosion testing helps ensure that products can withstand harsh environments, improving their durability and longevity, and preventing costly failures. 3. What features does Pacorr’s Salt Spray Chamber offer? Pacorr’s Salt Spray Chamber features advanced corrosion simulation, durable construction, a user-friendly interface, and precise control over testing conditions. 4. Which industries benefit from using a Salt Spray Chamber? Industries such as automotive, aerospace, marine, and electronics benefit from using a Salt Spray Chamber to test and improve their products' corrosion resistance. 5. How does the Salt Spray Chamber improve product durability? By exposing materials and coatings to simulated corrosive environments, manufacturers can identify weaknesses and enhance their products' resistance to corrosion. 6. Can the Salt Spray Chamber help with compliance to industry standards? Yes, the Salt Spray Chamber helps manufacturers ensure their products meet industry standards for corrosion resistance, avoiding potential compliance issues. 7. How can I learn more about Pacorr’s Salt Spray Chamber? For more information, visit Pacorr.com or contact their customer support team. Protecting Your Products from Corrosion with Pacorr’s Salt Spray Chamber In industries where products are exposed to harsh and corrosive environments, ensuring the durability and longevity of materials is crucial. Corrosion can lead to significant damage, impacting both the functionality and appearance of products. To address this challenge, Pacorr.com offers the advanced Salt Spray Chamber, a state-of-the-art testing solution designed to evaluate the corrosion resistance of materials and coatings. Understanding the Salt Spray Chamber A Salt Spray Chamber, also known as a salt fog or salt mist chamber, is a specialized testing device that simulates corrosive environments. This equipment exposes samples to a saline mist, replicating the effects of long-term exposure to saltwater and other corrosive agents. By accelerating the corrosion process, the Corrosion Test Chamber helps manufacturers predict how their products will perform under real-world conditions, ensuring they meet the highest standards for durability and resistance. Key Features of Pacorr’s Salt Spray Chamber Advanced Corrosion Simulation: The Salt Spray Chamber creates precise and controlled corrosive environments, providing accurate and reliable test results. This enables manufacturers to understand how their products will withstand harsh conditions over time. Durable Construction: Built with high-quality materials, Pacorr’s Salt Spray Chamber ensures longevity and consistent performance. Its robust design can handle repeated testing cycles without compromising accuracy. User-Friendly Interface: The intuitive control panel allows operators to easily set up and monitor tests, ensuring efficient and effective testing processes. Precise Control: The chamber offers precise control over temperature, humidity, and saline concentration, allowing for tailored testing conditions that match specific industry requirements. Enhanced Product Durability: By testing materials and coatings in a simulated corrosive environment, manufacturers can identify potential weaknesses and improve their products' resistance to corrosion. This leads to longer-lasting and more reliable products. Cost Savings: Identifying and addressing corrosion issues during the development phase helps prevent costly failures and replacements in the field. This proactive approach leads to significant cost savings over the product lifecycle. Compliance with Industry Standards: Many industries, such as automotive, aerospace, marine, and electronics, have stringent corrosion resistance standards. The Salt Spray Chamber helps manufacturers ensure their products meet these standards, avoiding potential compliance issues. Customer Satisfaction: Products that withstand corrosive environments better ensure higher customer satisfaction and fewer returns, enhancing the brand's reputation for quality and reliability. Applications Across Industries Pacorr’s Salt Spray Chamber is versatile and finds applications in various industries: Automotive: Ensures that vehicle components, such as body panels and fasteners, resist corrosion from road salts and environmental exposure. Aerospace: Tests the corrosion resistance of aircraft parts, ensuring safety and longevity under extreme conditions. Marine: Evaluates the durability of marine equipment and structures exposed to saltwater environments. Electronics: Assesses the protective coatings on electronic components to prevent corrosion-induced failures. Conclusion Investing in Pacorr’s Salt Spray Chamber is a strategic move for manufacturers committed to quality and durability. By simulating corrosive environments, this advanced testing equipment helps ensure that products can withstand harsh conditions, leading to enhanced performance and longevity. For businesses aiming to deliver reliable and corrosion-resistant products, the Salt Spray Chamber Price from Pacorr.com is an indispensable tool. For more information on Pacorr’s Salt Spray Chamber and other testing solutions, visit Pacorr.com. Pacorr’s Salt Spray Chamber is not just a tool; it’s an investment in quality, safety, and customer trust. Ensure your products meet the highest standards with Pacorr’s reliable testing solutions

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POSITION: TERRITORY SALES EXECUTIVE/ Sr.TSE/BDM Locations: Ludhiana, Bathinda, Haldwani Experience: 1-5 Years KEY SKILLS: Good Communication Skills/Confident/Presentable JOB DESCRIPTION: Sales and Marketing/ Business Development Managing sales and marketing operations thereby achieving increased sales/maximizing profit in assigned territory Initiating and developing relationships with key decision makers in target organizations for business development Formulating & devising competitive selling programs/strategies to improve the product awareness and enhance business growth. Customer Relationship Management Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms. Attending to clients concerns & complaints and undertaking steps for effectively resolving them Interacting with the customers to gather their feedback regarding the products' utilities. Maintaining cordial relations with customers to sustain the profitability of the business. Responsibilities: Acquisition of new clients and ensuring continuous business from them. Managing relationship with existing accounts and taking out business from them. Maintaining regular contact with existing customer and provide customer satisfaction. Identify and penetrate into potential new business / customers to develop new accounts Evaluating customer requirements / potential. Providing alternative solutions proposals focused on customer's need Updating customers regularly on new product / services/ business offerings. Business Development Identifying & prioritizing prospect Final negotiations and finalizations of the orders. Manage proper Execution of the orders, handling complaints and ensure customer satisfaction. Clients handling, Grievances handling To ensure timely payments collections. Self-Motivate Facilitate co-ordination between sales, support and development teams to ensure the smooth execution of the orders. Generating the additional & new revenues from the existing customers by providing them new enhancements. Developing relations with the top corporate authorities Managing the tenders for the prospective clients. For Details, Contact: Bhatia Consultancy Services Punjab

Position: Business Development Manager (Ludhiana/Bathinda) Company: A very reputed company dealing in a wide range of physical security products, fire resistant equipment, currency handling machines, office furniture, turnkey interiors, school furniture and presentation & training devices. Location: Ludhiana/Bathinda Salary: Negotiable Job Description: * Managing sales and marketing operations thereby achieving increased sales/maximizing profit in assigned territory * Initiating and developing relationships with key decision makers in target organizations for business development * Formulating & devising competitive selling programs/strategies to improve the product awareness and enhance business growth. Customer Relationship Management * Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms. * Attending to clients concerns & complaints and undertaking steps for effectively resolving them * Interacting with the customers to gather their feedback regarding the products' utilities. * Maintaining cordial relations with customers to sustain the profitability of the business. Responsibilities: * Acquisition of new clients and ensuring continuous business from them. * Managing relationship with existing accounts and taking out business from them. * Maintaining regular contact with existing customer and provide customer satisfaction. * Identify and penetrate into potential new business / customers to develop new accounts * Evaluating customer requirements / potential. * Providing alternative solutions proposals focused on customer's need * Updating customers regularly on new product / services/ business offerings. * Business Development * Identifying & prioritizing prospect * Final negotiations and finalizations of the orders. * Manage proper Execution of the orders, handling complaints and ensure customer satisfaction. * Clients handling, Grievances handling * To ensure timely payments collections. * Self-Motivate * Facilitate co-ordination between sales, support and development teams to ensure the smooth execution of the orders. * Generating the additional & new revenues from the existing customers by providing them new enhancements. * Developing relations with the top corporate authorities * Managing the tenders for the prospective clients. For Details, Contact: Bhatia Consultancy Services Punjab

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