Customer satisfaction job

A customer satisfaction survey is a survey planned to help businesses understand what their customers think about their products or services, their brand and their customer support. Customer satisfaction survey is one of the rare levers which brand can pull to differentiate themselves in the jam-packed and aggressive market. For more information visit https://www.perceptconsulting.com/customer-satisfaction-survey

URGENT OPENING FOR CUSTOMER SERVICE JOB 9820768372 SALARY: 12000-18000 AGE:21-28 JOB LOCATION: OVER ALL MUMBAI JOB LOCATION: NEAR BY FRESHER CANDIDATE ALSO WELCOME CALL NOW: HR LIZA MAM

Job Description: We are currently looking to hire 10 to 15 people to be a part of our amazing customer service team. This is an exciting job opportunity and we are looking to hire applicants who enjoy working in a challenging and fun environment. Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. His responsibility is to Follow-up with participants within a Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Job Description: Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided. Follow up customer calls made wherever is necessary Should be able to answer to emails timely ensuring adherence to the process standards. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. Education and Experience:- Graduate or equivalent Proficient in relevant computer applications Required language proficiency, especially ENGLISH. Added advantage:- Knowledge or some experience in a call centre or customer service environment Good data entry skills Key Competencies and Skills:- Strong problem solving abilities on technical Verbal and written communication skills Listening skills Problem analysis and problem solving Attention to detail Team work High level of professionalism 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Job Description: Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided. Follow up customer calls made wherever is necessary Should be able to answer to emails timely ensuring adherence to the process standards. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. Education and Experience:- Graduate or equivalent Proficient in relevant computer applications Required language proficiency, especially ENGLISH. Added advantage:- Knowledge or some experience in a call centre or customer service environment Good data entry skills Key Competencies and Skills:- Strong problem solving abilities on technical Verbal and written communication skills Listening skills Problem analysis and problem solving Attention to detail Team work High level of professionalism 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr.votiko@gmail.com with the subject line as "Job: CS Executive".

Job Responsibilities A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency. The only aim is to ensure customer satisfaction by fulfilling their requirements. Should be confident in troubleshooting any such emerging queries and maintaining high standards. Develops a strong relationship with their customers and generates trust with an open and interactive communication. Acquire and validate information and providing it to the customers with full efficiency. Document or maintain records of each and every interactions with the customers for future evaluation. Setting up customer accounts and provide relevant information to them. Follow the procedure, guidelines provided and implement it while troubleshooting queries. Skills Required Should be excellent with their communication skills Should have the ability to interact with foreign clients. Should also have strong presentation skills. Strong analytical skills and be able to manage time effectively. Should be able to multi-task. This job strong demands for good interpersonal and problem-solving skills. Should be able to adapt to interacting with any client and should have good listening skills to validate the data and troubleshoot. Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

Job Location: RAYAGADA Job Role: Manage sales operations in assigned district to achieve revenue goals. Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed. Identify skill gaps and conduct trainings to sales team. Work with team to implement new sales techniques to obtain profits. Assist in employee recruitment, promotion, retention and termination activities. Conduct employee performance evaluation and provide feedback for improvements. Contact potential customers and identify new business opportunities. Stay abreast with customer needs, market trends and competitors. Maintain clear and complete sales reports for management review. Build strong relationships with customers for business growth. Analyze sales performances and recommend improvements. Ensure that sales team follows company policies and procedures at all times. Develop promotional programs to increase sales and revenue. Plan and coordinate sales activities for assigned projects. Provide outstanding services and ensure customer satisfaction.

Job location: Ganjam Job Role: Manage sales operations in assigned district to achieve revenue goals. Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed. Identify skill gaps and conduct trainings to sales team. Work with team to implement new sales techniques to obtain profits. Assist in employee recruitment, promotion, retention and termination activities. Conduct employee performance evaluation and provide feedback for improvements. Contact potential customers and identify new business opportunities. Stay abreast with customer needs, market trends and competitors. Maintain clear and complete sales reports for management review. Build strong relationships with customers for business growth. Analyze sales performances and recommend improvements. Ensure that sales team follows company policies and procedures at all times. Develop promotional programs to increase sales and revenue. Plan and coordinate sales activities for assigned projects. Provide outstanding services and ensure customer satisfaction.

JOB LOCATION: GAJAPATI JOB ROLE: Manage sales operations in assigned district to achieve revenue goals. Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed. Identify skill gaps and conduct trainings to sales team. Work with team to implement new sales techniques to obtain profits. Assist in employee recruitment, promotion, retention and termination activities. Conduct employee performance evaluation and provide feedback for improvements. Contact potential customers and identify new business opportunities. Stay abreast with customer needs, market trends and competitors. Maintain clear and complete sales reports for management review. Build strong relationships with customers for business growth. Analyze sales performances and recommend improvements. Ensure that sales team follows company policies and procedures at all times. Develop promotional programs to increase sales and revenue. Plan and coordinate sales activities for assigned projects. Provide outstanding services and ensure customer satisfaction.

Job Location: MALKANGIRI Manage sales operations in assigned district to achieve revenue goals. Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed. Identify skill gaps and conduct trainings to sales team. Work with team to implement new sales techniques to obtain profits. Assist in employee recruitment, promotion, retention and termination activities. Conduct employee performance evaluation and provide feedback for improvements. Contact potential customers and identify new business opportunities. Stay abreast with customer needs, market trends and competitors. Maintain clear and complete sales reports for management review. Build strong relationships with customers for business growth. Analyze sales performances and recommend improvements. Ensure that sales team follows company policies and procedures at all times. Develop promotional programs to increase sales and revenue. Plan and coordinate sales activities for assigned projects. Provide outstanding services and ensure customer satisfaction.

Job Summary The Job requires interacting with customers over chats and emails to ensure all issues are resolved to the customer. The job requires them to understand the customer's problem accurately, follow the established procedures to resolve the problem, and communicate with the customers. Responsibilities and Duties As a Customer Service Executive, they will be dealing with our customers from all over WORD. As a the company we take great pride in the level of customer service we deliver to the customers. Required Knowledge, Skills and Abilities: Freshers & Experience candidate both can apply in customer service. We want a Candidate who have a good command in English. (excellent communication in English) Basic knowledge of Excel. Flexible to work in challenging work environment. Result Oriented Must be comfortable with night shift Must be comfortable for Calling. Handling enquiries coordinating/following up accordingly. Good knowledge of MS-office & basic internet. Required Experience and Qualifications Freshers with good communication and written skill. Benefits Training. Incentives. Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

DISPATCH Role Summary: We are looking for a self-starter Field service technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. Dispatcher Responsibilities: * Provide service and customer support during field visits or dispatches * Tie workflow to schedule * Manage all on site installation, repair, maintenance and test tasks * Diagnose errors or technical problems and determine proper solutions * Produce timely and detailed service reports * Document processes * Operate vehicle in a safely manner and use field automation systems * Follow all company's filed procedures and protocols Immediate joiner will be preferred Experience - Freshers Job Location - Chennai If any interested send your updated CV on below Mail ID gsabitha2020@gmail.com Role: Dispatcher Industry Type: MNC Functional Area: Automobile Employment Type: Full Time, Permanent on roll Role Category: Company Staff Benefits: OT + Incentives + Increments based on ur knowledge & performance Food & Transport also provided. Key Skills: SAP & ERP Billing Knowledge For Other More Details Feel Free to Contact Us: HR Abitha 63852@35307

DISPATCH Role Summary: 1.We are looking for a self-starter Field service technician to deliver the desired customer service experience. 2.The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. Key Qualifications & Responsibilities: 1.Scheduled truck drivers, delivery vehicles, best traffic routes, and ideal delivery windows and time frames as necessary. 2.Accepted consumer and business client phone calls and emails to coordinate delivery schedules and logistics. 3.Generated bills of lading, freight invoices, and delivery receipts, while maintaining records of all transactions and deliveries. Qualification: B.E/ B.Tech/ Diploma / Any Graduates Location: Chennai Timing: Full Time Salary: 10k to 20k Exp: Freshers Benefits: OT + Incentives + Increments based on ur Performance. Shift: General Shift Gender: Both Male & Female Job Role: Company Employee in MNC ARREARS & FRESHERS/ EXPERIENCE CAN ALSO APPLY. ROLE: Dispatcher For Further Information Contact Us: HR Abitha 63852@35307

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Keep records of all conversations in our call center database in a comprehensible way Meet personal/team qualitative and quantitative targets Requirements Previous experience in a customer support role Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively

Contact Center Solution is multi skilled workforce management, many other advanced contact center automation solutions. Customer experience are productivity and improve customer satisfaction with leading provider in cloud contact center software. visit website :- https://www.fivesdigital.com/contact-center-solution contact us :- sales@fivesdigital.com