Customer service admin support

Take customer support to the next level with Kapture CRM. Handle tickets, auto-assign tasks, generate reports and offer speedy resolutions to customers using customer service CRM software. Sign Up for a 30 day Free Trial Today!!! Mail Us @ show contact info

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Keep records of all conversations in our call center database in a comprehensible way Meet personal/team qualitative and quantitative targets Requirements Previous experience in a customer support role Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively

Roles and Responsibilities Good Communication Skill English Good Typing and Writing Skills English Basic Computer Knowledge MultiTasking Ready to work in any shift (Mainly Night Shift) Honest and Confident Good Voice and Accent Desired Candidate Profile Male Candidate With Computer and Internet With Service 6 months to 5 years

Customer service is the act of providing support to both prospective and existing customers. Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social media interactions and may also be responsible for creating documentation for self-service support.

Customer Service Executives handle phone, internet and face to face interactions with customers. They manage client adjustments, claims, quotations, and process customer orders. They network with all groups and departments involved in customer orders, processing and support. A Customer Service Executive usually performs many of the following tasks: Identifying new opportunities Liaising with customers Processing customer orders Supporting sales and development departments Dealing with adjustments Escalating any complaints Updating database

Customer Support Executive Responsibilities: Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. SEND YOUR RESUME ON WHATSAPP (+91-725-288-8796) HR TEAM

Job Description: Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process / Non Voice Process & Technical Support Executive Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Job Opening for Customer Service Executive Company: EDM SOFTWARE SOLUTION Location: Coimbatore, Tamil Nadu, India Description: Job Type: Full Time Job Location: Coimbatore Experience: 0 to 3 years Job Description: Looking for Customer Service Executive Job Responsibilities: 1. Providing prompt, effective and efficient customer support. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Customer calling for new business 5. Possessing excellent product knowledge to enhance customer support. 6. Maintaining a pleasant working environment Qualification: 12th, Diploma, Any Basic Graduation Key skills: Basic skill EDM SOFTTECH SOLUTIONS PVT LTD COMPANY COIMBATORE 9791684242 Designation: Service Executive Salary will be provided as per profile by company Language: English is Mandatory Duty Hours: Normal Hours Skills: Basic Skill, Communication & MS Office THANKS AND REGARDS EDM SOFTTECH SOLUTIONS PVT LTD COMPANY COIMBATORE Contact: 9791684242 Email Id: edmsofttech@gmail.com

Flipkart Process Voice Support Customer Service Day shift rotational and rotational weekoff customer support interacting with sellers via email and chat.

Duties and responsibilities Provide General IT end-user support including: • Resetting passwords. • Interact via telephone, e-mail and WhatsApp one with customers to perform diagnostics and resolve technical problems. • Provide first level contact and convey resolutions to customer issues utilizing a knowledge base. • Properly escalate unresolved issues to the next level of support with strong supporting documentation. • Keep peers and management informed of trends, significant problems, and unexpected delays. • Utilize excellent customer service skills and exceed customers’ expectations • Recommended procedure modifications or improvements. • Preserve and grow your knowledge of Service Desk procedures, products and services. • Strong attention to detail and strong communication skills (both written and oral) • Excellent work ethic • Problem-solving skills Sir, if any of your students want any kind of software, then we install remote online and sir our price is very reasonable Providing services Windows & Mac, Such as graphic software editing software, architect software and many more, And our team is 100% Secure and Genuine. Our website below link is below Whatsapp: +91 show contact info https://www.applelaptopservicecenter.net/index.html https://www.facebook.com/AppleLaptopServiceCentremumbai/

Duties and responsibilities Provide General IT end-user support including: • Resetting passwords. • Interact via telephone, e-mail and WhatsApp one with customers to perform diagnostics and resolve technical problems. • Provide first level contact and convey resolutions to customer issues utilizing a knowledge base. • Properly escalate unresolved issues to the next level of support with strong supporting documentation. • Keep peers and management informed of trends, significant problems, and unexpected delays. • Utilize excellent customer service skills and exceed customers’ expectations • Recommended procedure modifications or improvements. • Preserve and grow your knowledge of Service Desk procedures, products and services. • Strong attention to detail and strong communication skills (both written and oral) • Excellent work ethic • Problem-solving skills Sir, if any of your students want any kind of software, then we install remote online and sir our price is very reasonable Providing services Windows & Mac, Such as graphic software editing software, architect software and many more, And our team is 100% Secure and Genuine. Our website below link is below Whatsapp: +91 show contact info

Omnichannel customer service helps interaction between the company and its customers on numerous platforms like phone, SMS, mobile app, website chat & more. FiveS Digital, a data, and technology-driven solution provider offer round-the-clock support to customers eliminating wait time. Omnichannel Customer Experience 1. More choices for customers 2. Increased Customer Satisfaction 3. Higher Customer Insights Contact us :- sales@fivesdigital.com visit website :- https://www.fivesdigital.com/omnichannel-customer-service

Job description: The candidate should be able to understand, Articulate, and respond in English. Hence we should look at candidates with excellent communication skills in English both in oral and written. We can look at candidates from BPO or customer support background and interest to work in night shift. Contact potential or existing customers to inform them about our Cloud-based CRM product Influences customers to show interest in the product Answer questions about products or the company Ask questions to understand customer requirements Fix the appointment for sales executives with proper details and pre-awareness If necessary give an online demonstration of the product Maintains database by entering and verifying the data Go the Extra Miles to meet sales quota and facilitate future sales Required Experience, Skills and Qualifications Proven experience as telesales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with the subject line as "Job: CS Executive".

ServiceNow Customer Service Management(CSM) comes; a robust platform that enables businesses to manage customer interactions across multiple channels, provide personalized support and improve customer satisfaction.