Customer service representative csr

Job Summary The Job requires interacting with customers over chats and emails to ensure all issues are resolved to the customer. The job requires them to understand the customer's problem accurately, follow the established procedures to resolve the problem, and communicate with the customers. Responsibilities and Duties As a Customer Service Executive, they will be dealing with our customers from all over WORD. As a the company we take great pride in the level of customer service we deliver to the customers. Required Knowledge, Skills and Abilities: Freshers & Experience candidate both can apply in customer service. We want a Candidate who have a good command in English. (excellent communication in English) Basic knowledge of Excel. Flexible to work in challenging work environment. Result Oriented Must be comfortable with night shift Must be comfortable for Calling. Handling enquiries coordinating/following up accordingly. Good knowledge of MS-office & basic internet. Required Experience and Qualifications Freshers with good communication and written skill. Benefits Training. Incentives. Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Keep records of all conversations in our call center database in a comprehensible way Meet personal/team qualitative and quantitative targets Requirements Previous experience in a customer support role Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively

Job description: The candidate should be able to understand, Articulate, and respond in English. Hence we should look at candidates with excellent communication skills in English both in oral and written. We can look at candidates from BPO or customer support background and interest to work in night shift. Contact potential or existing customers to inform them about our Cloud-based CRM product Influences customers to show interest in the product Answer questions about products or the company Ask questions to understand customer requirements Fix the appointment for sales executives with proper details and pre-awareness If necessary give an online demonstration of the product Maintains database by entering and verifying the data Go the Extra Miles to meet sales quota and facilitate future sales Required Experience, Skills and Qualifications Proven experience as telesales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with the subject line as "Job: CS Executive".

we are looking to immediately hire Opener with atleast 6 months experienced in BPO sector and Senior candidates with atleast 1 - 2 years experience for Outbound sales process for AUS Morning shift. - B2B sales - AUS process - Great Incentive - Monday to Friday - Opener / Senior Telecaller - Morning shift timing - 7:30am to 4:30pm REQUIREMENTS 1.Proven customer support experience or experience as a client service representative 2.Track record of over-achieving quota 3.Strong phone contact handling skills and active listening 4.Familiarity with CRM systems and practices 5.Customer orientation and ability to adapt/respond to different types of characters 6.Excellent communication and presentation skills 7.Ability to multi-task, prioritize, and manage time effectively 8. Bachelors degree.

ATWebz Technologies Pvt.Ltd. we are looking to immediately hire Opener with atleast 6 months experienced in BPO sector and Senior candidates with atleast 1 - 2 years experience for Outbound sales process for AUS Morning shift. - B2B sales - AUS process - Great Incentive - Monday to Friday - Opener / Senior Telecaller - Morning shift timing - 7:30am to 4:30pm REQUIREMENTS 1.Proven customer support experience or experience as a client service representative 2.Track record of over-achieving quota 3.Strong phone contact handling skills and active listening 4.Familiarity with CRM systems and practices 5.Customer orientation and ability to adapt/respond to different types of characters 6.Excellent communication and presentation skills 7.Ability to multi-task, prioritize, and manage time effectively 8. Bachelors degree.

we are looking to immediately hire senior candidates for Outbound sales process for US shift. - B2B sales - US process - Great Incentive - Monday to Friday - Senior Telecaller Night shift timing - 9pm to 6am REQUIREMENTS 1.Proven customer support experience or experience as a client service representative 2.Track record of over-achieving quota 3.Strong phone contact handling skills and active listening 4.Familiarity with CRM systems and practices 5.Customer orientation and ability to adapt/respond to different types of characters 6.Excellent communication and presentation skills 7.Ability to multi-task, prioritize, and manage time effectively 8. Bachelors degree. Regards, PRITY (HR)

ATWebz Technologies Pvt.Ltd. we are looking to immediately hire senior candidates for Outbound sales process for US shift. - B2B sales - US process - Great Incentive - Monday to Friday - Senior Telecaller Night shift timing - 9pm to 6am REQUIREMENTS 1.Proven customer support experience or experience as a client service representative 2.Track record of over-achieving quota 3.Strong phone contact handling skills and active listening 4.Familiarity with CRM systems and practices 5.Customer orientation and ability to adapt/respond to different types of characters 6.Excellent communication and presentation skills 7.Ability to multi-task, prioritize, and manage time effectively 8. Bachelors degree.

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behaviour. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner. Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives. Keep records of all conversations in our call center database in a comprehensible way. Meet personal/team qualitative and quantitative targets Requirements. Previous experience in a customer support role. Strong phone and verbal communication skills along with active listening. Customer focus and adaptability to different personality types.

GREETINGS FROM FIRSTSTEP CONSULTANCY SERVICES REQUIREMENTS IN MNC BPO POSITION SUMMARY CUSTOMER SERVICE EXECUTIVE & SR .CUSTOMER SERVICE EXECUTIVE MINIMUM ELIGIBILITY: o AGE:19 yrs TO 40 yrs o Education / Qualifications:10th/puc/graduate o Cab:2 way cab provided KNOWLEDGE AND SKILLS: o Excellent communication skills o Polite and customer service oriented o Exhibits patience and empathy to resolve customer queries SALARY: • 14k to 24k+incentives SHIFT: • US/APAC/NA LOCATION: Bangalore. Immediate Joinee required. CONTACT PERSON NAME "Himaja" CONTACT NUMBER:9036035097 mail at himaja.firststep@gmail.com Refer your friends also.. FirstStep Consultancy Services. BTM 2nd stage, Bangalore Note:if anyone find above jd belongs to ur job..plz bring one print out of this one.

Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Hindi & Tamil language is must Basic Knowledge in networking and operating system is must

Walking in for International & Domestic Companies (Voice Process & Non Voice Process) One Day Interview Process........ Spot Offer. Post - Customer Care, Technical Support, Accounts and Finaces, Banking, Insurance, Marketing, Telesales,Medical Billing and Digital Marketing B2B Educational qualification:- 12th passed, Any Graduate or Post Graduate Shift:- Day or Night Shift are available Process:- Inbound & Outbound Salary:- 12000 to 30000 +cab +incentive Experience:- Fresher / Experience (anyone can apply) Cab:-both side. Incentives:- unlimited (depend on performance) Industry:BPO / Call Centre / ITES Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Associate/Senior Associate -(Technical) Employment Type: Permanent Job, Full Time Keyskills:- Call Centre call center bpo customer support executive customer service executive call center bpo CSR Technical Support Customer care executive telecaller customer care officer customer service representative Desired Candidate Profile Desired Candidate Profile 82966069one5 Prema Contact mobile- *By-SKGADE94 06/07/2020

Walking in for International & Domestic Companies (Voice Process & Non Voice Process) One Day Interview Process........ Spot Offer. Post - Customer Care, Technical Support, Accounts and Finaces, Banking, Insurance, Marketing, Telesales,Medical Billing and Digital Marketing B2B Educational qualification:- 12th passed, Any Graduate or Post Graduate Shift:- Day or Night Shift are available Process:- Inbound & Outbound Salary:- 12000 to 30000 +cab +incentive Experience:- Fresher / Experience (anyone can apply) Cab:-both side. Incentives:- unlimited (depend on performance) Industry:BPO / Call Centre / ITES Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Associate/Senior Associate -(Technical) Employment Type: Permanent Job, Full Time Keyskills:- Call Centre call center bpo customer support executive customer service executive call center bpo CSR Technical Support Customer care executive telecaller customer care officer customer service representative Desired Candidate Profile Desired Candidate Profile 82966069one5 Prema Contact mobile- *By-SKGADE94 05/07/2020

Walking in for International & Domestic Companies (Voice Process & Non Voice Process) One Day Interview Process........ Spot Offer. Post - Customer Care, Technical Support, Accounts and Finaces, Banking, Insurance, Marketing, Telesales,Medical Billing and Digital Marketing B2B Educational qualification:- 12th passed, Any Graduate or Post Graduate Shift:- Day or Night Shift are available Process:- Inbound & Outbound Salary:- 12000 to 30000 +cab +incentive Experience:- Fresher / Experience (anyone can apply) Cab:-both side. Incentives:- unlimited (depend on performance) Industry:BPO / Call Centre / ITES Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Associate/Senior Associate -(Technical) Employment Type: Permanent Job, Full Time Keyskills:- Call Centre call center bpo customer support executive customer service executive call center bpo CSR Technical Support Customer care executive telecaller customer care officer customer service representative Desired Candidate Profile Desired Candidate Profile 82966069one5 Prema Contact mobile- *By-SKGADE94 04-07-20

Description The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures • Maintain basic knowledge of client products and/or services • Prepare complete and accurate work including...

Job description: Provide information about order status to customers. Understand customer complaints and forward them to relevant department. Customer Satisfaction. Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Identifying and assessing customers needs to achieve satisfaction Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Location: Surat Salary: 13,000 to - 35,000.00 /month Working Days- Monday to Friday (Sunday -Saturday off) Call +91 8511539085 Website - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr.votiko@gmail.com