Customer service representative sales

Job Summary The Job requires interacting with customers over chats and emails to ensure all issues are resolved to the customer. The job requires them to understand the customer's problem accurately, follow the established procedures to resolve the problem, and communicate with the customers. Responsibilities and Duties As a Customer Service Executive, they will be dealing with our customers from all over WORD. As a the company we take great pride in the level of customer service we deliver to the customers. Required Knowledge, Skills and Abilities: Freshers & Experience candidate both can apply in customer service. We want a Candidate who have a good command in English. (excellent communication in English) Basic knowledge of Excel. Flexible to work in challenging work environment. Result Oriented Must be comfortable with night shift Must be comfortable for Calling. Handling enquiries coordinating/following up accordingly. Good knowledge of MS-office & basic internet. Required Experience and Qualifications Freshers with good communication and written skill. Benefits Training. Incentives. Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Keep records of all conversations in our call center database in a comprehensible way Meet personal/team qualitative and quantitative targets Requirements Previous experience in a customer support role Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively

Manage large amounts of incoming calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

Customer Service Executives handle phone, internet and face to face interactions with customers. They manage client adjustments, claims, quotations, and process customer orders. They network with all groups and departments involved in customer orders, processing and support. A Customer Service Executive usually performs many of the following tasks: Identifying new opportunities Liaising with customers Processing customer orders Supporting sales and development departments Dealing with adjustments Escalating any complaints Updating database

Job description: The candidate should be able to understand, Articulate, and respond in English. Hence we should look at candidates with excellent communication skills in English both in oral and written. We can look at candidates from BPO or customer support background and interest to work in night shift. Contact potential or existing customers to inform them about our Cloud-based CRM product Influences customers to show interest in the product Answer questions about products or the company Ask questions to understand customer requirements Fix the appointment for sales executives with proper details and pre-awareness If necessary give an online demonstration of the product Maintains database by entering and verifying the data Go the Extra Miles to meet sales quota and facilitate future sales Required Experience, Skills and Qualifications Proven experience as telesales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with the subject line as "Job: CS Executive".

we are looking to immediately hire Opener with atleast 6 months experienced in BPO sector and Senior candidates with atleast 1 - 2 years experience for Outbound sales process for AUS Morning shift. - B2B sales - AUS process - Great Incentive - Monday to Friday - Opener / Senior Telecaller - Morning shift timing - 7:30am to 4:30pm REQUIREMENTS 1.Proven customer support experience or experience as a client service representative 2.Track record of over-achieving quota 3.Strong phone contact handling skills and active listening 4.Familiarity with CRM systems and practices 5.Customer orientation and ability to adapt/respond to different types of characters 6.Excellent communication and presentation skills 7.Ability to multi-task, prioritize, and manage time effectively 8. Bachelors degree.

ATWebz Technologies Pvt.Ltd. we are looking to immediately hire Opener with atleast 6 months experienced in BPO sector and Senior candidates with atleast 1 - 2 years experience for Outbound sales process for AUS Morning shift. - B2B sales - AUS process - Great Incentive - Monday to Friday - Opener / Senior Telecaller - Morning shift timing - 7:30am to 4:30pm REQUIREMENTS 1.Proven customer support experience or experience as a client service representative 2.Track record of over-achieving quota 3.Strong phone contact handling skills and active listening 4.Familiarity with CRM systems and practices 5.Customer orientation and ability to adapt/respond to different types of characters 6.Excellent communication and presentation skills 7.Ability to multi-task, prioritize, and manage time effectively 8. Bachelors degree.

we are looking to immediately hire senior candidates for Outbound sales process for US shift. - B2B sales - US process - Great Incentive - Monday to Friday - Senior Telecaller Night shift timing - 9pm to 6am REQUIREMENTS 1.Proven customer support experience or experience as a client service representative 2.Track record of over-achieving quota 3.Strong phone contact handling skills and active listening 4.Familiarity with CRM systems and practices 5.Customer orientation and ability to adapt/respond to different types of characters 6.Excellent communication and presentation skills 7.Ability to multi-task, prioritize, and manage time effectively 8. Bachelors degree. Regards, PRITY (HR)

ATWebz Technologies Pvt.Ltd. we are looking to immediately hire senior candidates for Outbound sales process for US shift. - B2B sales - US process - Great Incentive - Monday to Friday - Senior Telecaller Night shift timing - 9pm to 6am REQUIREMENTS 1.Proven customer support experience or experience as a client service representative 2.Track record of over-achieving quota 3.Strong phone contact handling skills and active listening 4.Familiarity with CRM systems and practices 5.Customer orientation and ability to adapt/respond to different types of characters 6.Excellent communication and presentation skills 7.Ability to multi-task, prioritize, and manage time effectively 8. Bachelors degree.

Omnichannel customer service helps interaction between the company and its customers on numerous platforms like phone, SMS, mobile app, website chat & more. FiveS Digital, a data, and technology-driven solution provider offer round-the-clock support to customers eliminating wait time. Omnichannel Customer Experience 1. More choices for customers 2. Increased Customer Satisfaction 3. Higher Customer Insights Contact us :- sales@fivesdigital.com visit website :- https://www.fivesdigital.com/omnichannel-customer-service

Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Hindi & Tamil language is must Basic Knowledge in networking and operating system is must

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behaviour. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner. Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives. Keep records of all conversations in our call center database in a comprehensible way. Meet personal/team qualitative and quantitative targets Requirements. Previous experience in a customer support role. Strong phone and verbal communication skills along with active listening. Customer focus and adaptability to different personality types.

1.Any graduates or Post graduates. 2.Freshers are welcome, Sales experience preferred. 3.Immediate joining. 4.Salary upto 12K + Incentives+ Travelling allowance based on the experience 5.Day shift, Field work or internal dialling 6.Dress code Formals