Customer service representative system

Job Summary The Job requires interacting with customers over chats and emails to ensure all issues are resolved to the customer. The job requires them to understand the customer's problem accurately, follow the established procedures to resolve the problem, and communicate with the customers. Responsibilities and Duties As a Customer Service Executive, they will be dealing with our customers from all over WORD. As a the company we take great pride in the level of customer service we deliver to the customers. Required Knowledge, Skills and Abilities: Freshers & Experience candidate both can apply in customer service. We want a Candidate who have a good command in English. (excellent communication in English) Basic knowledge of Excel. Flexible to work in challenging work environment. Result Oriented Must be comfortable with night shift Must be comfortable for Calling. Handling enquiries coordinating/following up accordingly. Good knowledge of MS-office & basic internet. Required Experience and Qualifications Freshers with good communication and written skill. Benefits Training. Incentives. Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Establishes entry priorities. Processes customer and account source documents by reviewing data for alphabetic and numeric information on keyboard or optical scanner aformation is incomplete. Purges files to eliminate duplication of data. Tests customer and account system changes and upgrades by inputting new data.

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Keep records of all conversations in our call center database in a comprehensible way Meet personal/team qualitative and quantitative targets Requirements Previous experience in a customer support role Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively

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Job description: The candidate should be able to understand, Articulate, and respond in English. Hence we should look at candidates with excellent communication skills in English both in oral and written. We can look at candidates from BPO or customer support background and interest to work in night shift. Contact potential or existing customers to inform them about our Cloud-based CRM product Influences customers to show interest in the product Answer questions about products or the company Ask questions to understand customer requirements Fix the appointment for sales executives with proper details and pre-awareness If necessary give an online demonstration of the product Maintains database by entering and verifying the data Go the Extra Miles to meet sales quota and facilitate future sales Required Experience, Skills and Qualifications Proven experience as telesales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with the subject line as "Job: CS Executive".

we are looking to immediately hire Opener with atleast 6 months experienced in BPO sector and Senior candidates with atleast 1 - 2 years experience for Outbound sales process for AUS Morning shift. - B2B sales - AUS process - Great Incentive - Monday to Friday - Opener / Senior Telecaller - Morning shift timing - 7:30am to 4:30pm REQUIREMENTS 1.Proven customer support experience or experience as a client service representative 2.Track record of over-achieving quota 3.Strong phone contact handling skills and active listening 4.Familiarity with CRM systems and practices 5.Customer orientation and ability to adapt/respond to different types of characters 6.Excellent communication and presentation skills 7.Ability to multi-task, prioritize, and manage time effectively 8. Bachelors degree.

ATWebz Technologies Pvt.Ltd. we are looking to immediately hire Opener with atleast 6 months experienced in BPO sector and Senior candidates with atleast 1 - 2 years experience for Outbound sales process for AUS Morning shift. - B2B sales - AUS process - Great Incentive - Monday to Friday - Opener / Senior Telecaller - Morning shift timing - 7:30am to 4:30pm REQUIREMENTS 1.Proven customer support experience or experience as a client service representative 2.Track record of over-achieving quota 3.Strong phone contact handling skills and active listening 4.Familiarity with CRM systems and practices 5.Customer orientation and ability to adapt/respond to different types of characters 6.Excellent communication and presentation skills 7.Ability to multi-task, prioritize, and manage time effectively 8. Bachelors degree.

we are looking to immediately hire senior candidates for Outbound sales process for US shift. - B2B sales - US process - Great Incentive - Monday to Friday - Senior Telecaller Night shift timing - 9pm to 6am REQUIREMENTS 1.Proven customer support experience or experience as a client service representative 2.Track record of over-achieving quota 3.Strong phone contact handling skills and active listening 4.Familiarity with CRM systems and practices 5.Customer orientation and ability to adapt/respond to different types of characters 6.Excellent communication and presentation skills 7.Ability to multi-task, prioritize, and manage time effectively 8. Bachelors degree. Regards, PRITY (HR)

ATWebz Technologies Pvt.Ltd. we are looking to immediately hire senior candidates for Outbound sales process for US shift. - B2B sales - US process - Great Incentive - Monday to Friday - Senior Telecaller Night shift timing - 9pm to 6am REQUIREMENTS 1.Proven customer support experience or experience as a client service representative 2.Track record of over-achieving quota 3.Strong phone contact handling skills and active listening 4.Familiarity with CRM systems and practices 5.Customer orientation and ability to adapt/respond to different types of characters 6.Excellent communication and presentation skills 7.Ability to multi-task, prioritize, and manage time effectively 8. Bachelors degree.

Job Description: Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process / Non Voice Process & Technical Support Executive Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

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We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behaviour. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner. Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives. Keep records of all conversations in our call center database in a comprehensible way. Meet personal/team qualitative and quantitative targets Requirements. Previous experience in a customer support role. Strong phone and verbal communication skills along with active listening. Customer focus and adaptability to different personality types.

What does an IT or Tech Support personnel do? In simple terms, technical assistance or IT service professionals help solve customers' technical issues via email, telephone, social networking, and also in person. Specialists working in the technical service field also offer in-house aid, also called extending service within a specific business or supply services and support to other companies. This also includes solutions to clients of a specific product or somebody who's in need of technical assistance within an ad hoc basis. Nowadays, there's a developing market for on-demand solutions for office and home technician restoration. Including technological setup and troubleshooting. Technical Support Jobs in Delhi – About the Job Role Businesses providing tech support jobs and job assistance to send off their service analysts when called on to correct anything - Including everything which range from establishing some distant learning setup for office or home, repairing a busted iPhone display to conduct a tricky installment like TV mounting. The area also contains procedures that diagnose WiFi system, sound & video problems, issues in phones & tablet computers, or a notebook riddled with malware. We're a dedicated recruiting advisor for Tech Support Jobs in Delhi. Are you interested in the profile and are willing to work in the domain? Give us a call at show contact info. Standards Hiring is known to provide carefully coordinated high-quality candidates for at least a decade. Jobs are provided across several industries including technology, industrial, and manufacturing businesses, and also other businesses that provide technical support Jobs in Delhi. Job seekers, and clients can rest assured because we know what their business needs are and how to provide them with the best IT solutions. Our panel of prestigious recruiters is always ready to mention innovative and personalized solutions to both candidates and companies. At Standards Hiring, we think everyone deserves to have a simple task hunt and with generous amount of hiring expertise, we have produced a very simple process that addresses the requirements of both. Contact Us: show contact info Visit Us: https://www.standardshiringjss.com/

Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Hindi & Tamil language is must Basic Knowledge in networking and operating system is must

Job Description: We are currently looking to hire 10 to 15 people to be a part of our amazing customer service team. This is an exciting job opportunity and we are looking to hire applicants who enjoy working in a challenging and fun environment. Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. His responsibility is to Follow-up with participants within a Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".