Customer service voice communication

GREETINGS FROM FIRSTSTEP CONSULTANCY SERVICES REQUIREMENTS IN MNC BPO POSITION SUMMARY CUSTOMER SERVICE EXECUTIVE & SR .CUSTOMER SERVICE EXECUTIVE MINIMUM ELIGIBILITY: o AGE:19 yrs TO 40 yrs o Education / Qualifications:10th/puc/graduate o Cab:2 way cab provided KNOWLEDGE AND SKILLS: o Excellent communication skills o Polite and customer service oriented o Exhibits patience and empathy to resolve customer queries SALARY: • 14k to 24k+incentives SHIFT: • US/APAC/NA LOCATION: Bangalore Immediate Joinee required. CONTACT PERSON NAME "Himaja" CONTACT NUMBER:9036035097 mail at himaja.firststep@gmail.com Refer your friends also.. FirstStep Consultancy Services. BTM 2nd stage, Bangalore Note:if anyone find above jd belongs to ur job..plz bring one print out of this one...

GREETINGS FROM FIRSTSTEP CONSULTANCY SERVICES REQUIREMENTS IN MNC BPO POSITION SUMMARY CUSTOMER SERVICE EXECUTIVE & SR .CUSTOMER SERVICE EXECUTIVE MINIMUM ELIGIBILITY: o AGE:19 yrs TO 40 yrs o Education / Qualifications:10th/puc/graduate o Cab:2 way cab provided KNOWLEDGE AND SKILLS: o Excellent communication skills o Polite and customer service oriented o Exhibits patience and empathy to resolve customer queries SALARY: - • 14k to 24k+incentives SHIFT: • US/APAC/NA LOCATION: Bangalore Immediate Joinee required. CONTACT PERSON NAME "Himaja" CONTACT NUMBER:9036035097 mail at himaja.firststep@gmail.com Refer your friends also.. FirstStep Consultancy Services. BTM 2nd stage, Bangalore Note:if anyone find above jd belongs to ur job..plz bring one print out of this one.

Customer Service Associate Non Voice Process Job Details Education: any Qualification Experience: Fresher Salary: 11 K - 15 K Job Location: Perungudi, Sholinganallur, Tharamani and Mount Road Benefits: Provident Fund, Medical Insurance Other Skills: Good Communication Skills Microsoft Excel and Good Computer Skills Excellent Typing Skills Share your Friends about this job Offer. Interested candidates can share their profiles to gsbrindha2021@gmail.com / 73582 / 32554 Brindha HR

Position Summary:- Job involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim. Roles and Responsibilities:- Understand the basic professional standards and established procedures, policies before taking action and making decisions. Processing claims/developing projects/handling calls, as per the process guidelines. Adhering to the SLA, and understanding Quality & Auditing parameters. Maintaining TAT. Assumes responsibility for work activities and coordinating efforts. Meeting assigned productivity goals. Understands the Values and Characteristics of perfect service and uses the Perfect service filters at work. Adhering to the SLA. Adhere to attendance and punctuality norms. Acquiring knowledge & skills of related areas of the process. Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct. Education & Experience:- Graduates Fresher 0-12 Months Desired Skills and Abilities Process SLA. Awareness of ISO, ISMS. Telephone etiquettes. MS office. Typing skills & computer skills. Effective communication in English. Good analytical skills Salary:- 10k to 15k HR Abitha Ph no:-6385235307

Job Description: Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process / Non Voice Process & Technical Support Executive Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Keep records of all conversations in our call center database in a comprehensible way Meet personal/team qualitative and quantitative targets Requirements Previous experience in a customer support role Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively

Roles and Responsibilities Good Communication Skill English Good Typing and Writing Skills English Basic Computer Knowledge MultiTasking Ready to work in any shift (Mainly Night Shift) Honest and Confident Good Voice and Accent Desired Candidate Profile Male Candidate With Computer and Internet With Service 6 months to 5 years

Hi Openings for Domestic BPO for voice for Company Name: MINACS Process:IDEA Languages Required ENGLISH+TELUGU Sal: fre -10k to exp-16k+incentives. ENGLISH+MALAYALAM Sal: fre -11k to exp-18k+incentives. Qualification: Grad Freshers or puc+6months Experience in Bpo Shift:Rotational Shift Job Location:Ecospace, Belandur Very Simple rounds of interview All rounds of interview held in consultancy First step Consultancy, Btm 2nd stage opposite to novel business center, Near to Silk board, Bangalore. For Further details contact himaja :9036035097 himaja.firststep@gmail.com Good communication Skills.. Refer Your Friend If Interested..

Hi Openings for Domestic BPO for voice for Company Name: MINACS Process:IDEA Languages Required ENGLISH+TELUGU Sal: fre -10k to exp-16k+incentives ENGLISH+MALAYALAM Sal: fre -11k to exp-18k+incentives Qualification: Grad Freshers or puc+6months Experience in Bpo Shift:Rotational Shift Job Location:Ecospace, Belandur Very Simple rounds of interview All rounds of interview held in consultancy First step Consultancy, Btm 2nd stage opposite to novel business center, Near to Silk board, Bangalore. For Further details contact himaja :9036035097 himaja.firststep@gmail.com Good communication Skills.. Refer Your Friend If Interested..

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

We currently have a requirement for a Inbound/outbound Voice, non voice, semi voice process didate who can speak excellent fluent English for international process and Average English with Hindi south Indian Language for domestic process REQUIREMENTS: *We hire inbound process for international voice process, for Graduates /Under graduates Fresher and Experience up to 5 years with salary package up to 30k + Good Incentives with 5 days of working and 2 days of fixed off and 2 Way cab. *We hire Top International ITES Companies for US,UK, Day Shift. *We also have opening for Customer support and SR Customer support (Voice process/ Non Voice) *Clarity in speech and fluency in communication in English *Presentable and willingness to work in night shift and Five/Six days working *Should be able to serve customers. *In case you are not interested or available at present, I will appreciate if you can forward this mail to your friends/colleagues whom you think will be interested to take up this position. Contact mobile- 829665361three *By-SKGADE3 05-03-2020

Job Information We have immediate recruitment for BPO Non Voice Jobs in Chennai. Hiring for Customer Service Associate (Non Voice process) profile. Hiring fresher any degree with or without arrears. College dropout or Discontinued also can apply. Other Skills: Typing Skill, Microsoft Excel and Good Communication Compensation Details Salary: 11 k- 15 k Per Month for Fresher Benefits: Transport and ESI, PF Fresher are most Preferred, Experience also apply for this job. Chennai Location Like Perungudi, Tharamani, T,nagar and Mount Road etc., Male and Female both eligible for this jobs for other details contact us to feel free, Ms. Brindha HR 73582 / 32554

GREETINGS FROM FIRSTSTEP CONSULTANCY SERVICES REQUIREMENTS IN MNC BPO POSITION SUMMARY CUSTOMER SERVICE EXECUTIVE & SR .CUSTOMER SERVICE EXECUTIVE MINIMUM ELIGIBILITY: o AGE:19 yrs TO 40 yrs o Education / Qualifications:10th/puc/graduate o Cab:2 way cab provided KNOWLEDGE AND SKILLS: o Excellent communication skills o Polite and customer service oriented o Exhibits patience and empathy to resolve customer queries SALARY: • 14k to 24k+incentives SHIFT: • US/APAC/NA LOCATION: Bangalore Immediate Joinee required. CONTACT PERSON NAME "Himaja" CONTACT NUMBER:9036035097 mail at himaja.firststep@gmail.com Refer your friends also.. FirstStep Consultancy Services. BTM 2nd stage, Bangalore Note:if anyone find above jd belongs to ur job..plz bring one print out of this one.

Urgent hiring for international process (UK ans US collection process) in Mumbai (Bhayander) location Designation - Customer service executive. Qualification- 12th and graduate. Experience - Fresher & Experience both can apply.. Eligibility - Excellent communication skills in English is required. 5 days working & 2 rotational off Pure voice process (inbound and outbound). Salary:Freshers- 17k to 22k. Experienced- 25K plus incentives. Contact Diksha - show contact info

Excellent Communication Skills required for international voice calling process. - 0- 2 years call centre experience. - Freshers with good customer service skills would be preferred. - 5 days working culture (Monday to Friday). - Night Shift (6:30pm to 4:00 am). Responsibilities and Duties 1. Handling inbound / outbound calls 2. Handling their queries 3. Handling stock 4. Maintaining excel sheet 5. Checking with the delivery boy 6. Handling calls, emails etc Qualifications and Skills Minimum Qualifications: -10th To Graduation. Freshers & Experience are welcome Benefits No Target Fixed Shift Incentives Five Days Working Job Types: Full-time Location: Surat Salary: 15,000 to - 35,000.00 /month Working Days- Monday to Friday (Sunday -Saturday off) Call +91 8511539085 Website - www.votiko.com Where to Apply: All Eligible and Interested candidates need to send their updated resumes to Hr@votiko.com Please only call if you are qualified in above mentioned details. Regards, Votiko Team