Customer support 2nd line

Job Description: We are currently looking to hire 10 to 15 people to be a part of our amazing customer service team. This is an exciting job opportunity and we are looking to hire applicants who enjoy working in a challenging and fun environment. Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. His responsibility is to Follow-up with participants within a Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

GREETINGS FROM FIRSTSTEP CONSULTANCY SERVICES REQUIREMENTS IN MNC BPO POSITION SUMMARY CUSTOMER SERVICE EXECUTIVE & SR .CUSTOMER SERVICE EXECUTIVE MINIMUM ELIGIBILITY: o AGE:19 yrs TO 40 yrs o Education / Qualifications:10th/puc/graduate o Cab:2 way cab provided KNOWLEDGE AND SKILLS: o Excellent communication skills o Polite and customer service oriented o Exhibits patience and empathy to resolve customer queries SALARY: • 14k to 24k+incentives SHIFT: • US/APAC/NA LOCATION: Bangalore Immediate Joinee required. CONTACT PERSON NAME "Himaja" CONTACT NUMBER:9036035097 mail at himaja.firststep@gmail.com. Refer your friends also.., FirstStep Consultancy Services. BTM 2nd stage, Bangalore Note:if anyone find above jd belongs to ur job..plz bring one print out of this one.

GREETINGS FROM FIRSTSTEP CONSULTANCY SERVICES REQUIREMENTS IN MNC BPO POSITION SUMMARY CUSTOMER SERVICE EXECUTIVE & SR .CUSTOMER SERVICE EXECUTIVE MINIMUM ELIGIBILITY: o AGE:19 yrs TO 40 yrs o Education / Qualifications:10th/puc/graduate o Cab:2 way cab provided KNOWLEDGE AND SKILLS: o Excellent communication skills o Polite and customer service oriented o Exhibits patience and empathy to resolve customer queries SALARY: • 14k to 24k+incentives SHIFT: • US/APAC/NA LOCATION: Bangalore Immediate Joinee required. CONTACT PERSON NAME "Himaja" CONTACT NUMBER:9036035097 mail at himaja.firststep@gmail.com Refer your friends also.. FirstStep Consultancy Services. BTM 2nd stage, Bangalore Note:if anyone find above jd belongs to ur job..plz bring one print out of this one.

Hi Openings for Domestic BPO for voice for Company Name: MINACS Process:IDEA Languages Required ENGLISH+TELUGU Sal: fre -10k to exp-16k+incentives ENGLISH+MALAYALAM Sal: fre -11k to exp - 18k+incentives Qualification: Grad Freshers or puc+6months Experience in Bpo Shift:Rotational Shift Job Location:Ecospace, Belandur Very Simple rounds of interview All rounds of interview held in consultancy First step Consultancy, Btm 2nd stage opposite to novel business center, Near to Silk board, Bangalore. For Further details contact himaja :9036035097 himaja.firststep@gmail.com Good communication Skills Refer Your Friend If Interested..

Job Description: Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process / Non Voice Process & Technical Support Executive Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Job description: The candidate should be able to understand, Articulate, and respond in English. Hence we should look at candidates with excellent communication skills in English both in oral and written. We can look at candidates from BPO or customer support background and interest to work in night shift. Contact potential or existing customers to inform them about our Cloud-based CRM product Influences customers to show interest in the product Answer questions about products or the company Ask questions to understand customer requirements Fix the appointment for sales executives with proper details and pre-awareness If necessary give an online demonstration of the product Maintains database by entering and verifying the data Go the Extra Miles to meet sales quota and facilitate future sales Required Experience, Skills and Qualifications Proven experience as telesales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with the subject line as "Job: CS Executive".

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We are an international firm looking for people with passion for sales to work from home. Job involves processing insurance quotes for Auto and Home, emailing the results to our prospects and follow up with a call / Text. Daily routine is to process the quotes and follow up the prospects. Working hours are typically from 6.30 PM IST. Candidates will have flexibility to choose part time hours. Selected candidate will receive a base pay plus fees for policies closed. This is a work from home opportunity. Interested candidates please respond by sending a reply with subject line " Resume for Remote support"

Customer Support Executive need urgently freshers candidates from Orissa or communicable in Telugu Language for a Heathcare industry in Chandigarh. Any Graduate or Under Graduate Basic Computer Knowledge. Male/Female (Any) Interested candidates visit or call us at TRUEZONE Office No.42,2nd Floor,CITY COURT,Zirakpur. Contact No.: 99888036622,7837671359,9779996980 Landline: 01762504007 www.truezone.in

Customer Support Executive freshers required urgently for an IT company in sector 11 Panchkula. Any Graduate/Under Graduate Good basic computer knowledge Should have pleasant communication skills. Salary Range: 10,000-15,000 pm. Male & female both will be considered. Interested candidates visit or call us at TrueZone Placements Panchkula SCO 42,2nd Floor,CITY COURT,Baltana Lights,Zirakpur. Contact No.: 9988036622,9779996980,7837671359 Landline: 01762504007 www.truezone.in

Freshers Wanted For Voice Process Mega Walk-in for Banking / Telecom & insurance Campaign for Customer Support Officer Role. We are looking out for the 2020 & 2021 fresher, who would join us immediately. JOB TITLE: Customer Support Officer ELIGIBILITY CRITERIA: Any Graduates / Diploma (BE & B.tech can also apply) Should possess Good communication skills in English & TAMIL OR HINDI OR TELUGU OR MALAYALAM Age should be below 26 years. JOB DESCRIPTION: Customer support for JIO Customer in TamilNadu. Handle calls from Chennai customer positively and professionally. Provide Feedback solutions to issues that have been raised. Deal with a wide range of potential information & database. Salary: 9500 /- to 14500/- fixed CTC + Bonus + Incentives. Job Timings: Day Shift Timings Work Location: Chennai. Interview Days: Monday to Friday Interview Timings: 10am (Slot 1) or 2.30pm(Slot 2) Contact Person: Ms.Sana or Mr.Imran @ 9042726166 (Recruiter) JOBCODE: TRATL02 (Please Mention on the Resume) Interview Venue Calltech BPO 87,2nd Floor, Triplicane High Road, Chennai - 600005 call cene rjobs in NOTE: The above given requirements are on daily basis from Monday to Saturday, Interested applicants can directly walk-in to our corporate office in Chennai for a direct Interview. Please mention JOB reference code at the time of interview

Mega Walk-in for Tamil Banking verification Campaign for Customer Support Officer Role. We are looking out for the 2021 & 2020 fresher, who would join us immediately. JOB TITLE: Customer Support Officer Tamil PROCESS ELIGIBILITY CRITERIA: Any Graduates / Diploma (BE & B.tech can also apply) Should possess Good communication skills in English & TAMIL. Age should be below 26 years. JOB DESCRIPTION: Customer support for Reliance Jio clients. Handle calls from Chennai customer positively and professionally. Provide Feedback solutions to issues that have been raised. Deal with a wide range of potential information & database. Salary: 9500 /- to 14500/- fixed CTC + Bonus + Incentives. Job Timings: Day Shift Timings Work Location:, Chennai. Interview Days: Monday to Friday Interview Timings: 10am (Slot 1) or 2.30pm(Slot 2) Contact Person: Ms.Sana or Mr.Imran - (HR Recruiter) @ 9042726166 JOBCODE: CSRATL02 (Please Mention on the Resume) Interview Venue Calltech 87/52,2nd Floor, Triplicane High Road, Chennai - 600005 Land mark- Near Star Theatre NOTE: The above given requirements are on daily basis from Monday to Saturday, Interested applicants can directly walk-in to our corporate office in Chennai for a direct Interview. Please mention JOB reference code at the time of interview.

Mega Walk-in for Tamil Banking verification Campaign for Customer Support Officer Role. We are looking out for the 2020-2021 fresher, who would join us immediately. JOB TITLE: Customer Support Officer Tamil PROCESS ELIGIBILITY CRITERIA: Any Graduates / Diploma (BE & B.tech can also apply) Should possess Good communication skills in English & TAMIL. Age should be below 26 years. JOB DESCRIPTION: Customer support for Reliance Jio clients. Handle calls from Chennai customer positively and professionally. Provide Feedback solutions to issues that have been raised. Deal with a wide range of potential information & database. Salary: 9500 /- to 14500/- fixed CTC + Bonus + Incentives. Job Timings: Day Shift Timings Work Location:, Chennai. Interview Days: Monday to Friday Interview Timings: 10.00am-1.00pm Contact Person: Ms.Sana or Mr.Imran - (HR Recruiter) @ 9042726166 JOBCODE: CSRATL02 (Please Mention on the Resume) Interview Venue Calltech BPO 87/52,2nd Floor, Triplicane High Road, Chennai - 600005 Land mark- Near Star Theatre NOTE: The above given requirements are on daily basis from Monday to Saturday, Interested applicants can directly walk-in to our corporate office in Chennai for a direct Interview. Please mention JOB reference code at the time of interview.

Mega Walk-in for Tamil Banking verification Campaign for Customer Support Officer Role. We are looking out for the 2020-2021 fresher, who would join us immediately. JOB TITLE: Customer Support Officer Tamil PROCESS ELIGIBILITY CRITERIA: Any Graduates / Diploma (BE & B.tech can also apply) Should possess Good communication skills in English & TAMIL. Age should be below 26 years. JOB DESCRIPTION: Customer support for Reliance Jio clients. Handle calls from Chennai customer positively and professionally. Provide Feedback solutions to issues that have been raised. Deal with a wide range of potential information & database. Salary: 9500 /- to 14500/- fixed CTC + Bonus + Incentives. Job Timings: Day Shift Timings Work Location:, Chennai. Interview Days: Monday to Friday Interview Timings: 10am (Slot 1) or 1:00pm(Slot 2) Contact Person: Ms.Sana or Mr.Imran - (HR Recruiter) @ 9042726166 JOBCODE: CSRATL02 (Please Mention on the Resume) Interview Venue Calltech BPO 87/52,2nd Floor, Triplicane High Road, Chennai - 600005 Land mark- Near Star Theatre NOTE: The above given requirements are on daily basis from Monday to Saturday, Interested applicants can directly walk-in to our corporate office in Chennai for a direct Interview. Please mention JOB reference code at the time of interview.

In business, everything today is about relationships. It is your interactions with people that determine your firm’s success. Today’s business world is all about managing people, and being a master at interpersonal relationships. Good business is often built on good relationships. However, it is easier said than done, when it comes to nurturing and maintaining relationships. In a scenario where the competition for clients is fierce and loyalty is hard-won, it is important to have relationships that are strong no matter what. This is where Account Management comes into play. An account manager’s objective is to maintain strong client relationships and a healthy bottom line. It is a post-sales role that focuses on nurturing client relationships. Account management relies on two primary objectives. Retailing the client’s business, and growing those opportunities. Account managers learn what their client’s goals are, and help them achieve it. A traditional sales role is short-term, focusing mostly on landing the client. An Account Manager acts as a long-term client liaison, and hence a trusted client consultant. Sales work is transactional, while account management is relationship-based. The key account manager roles and responsibilities center around understanding their client’s needs, so they can solve their problems, and help answer questions, in order to develop a long-term strategic partnership with the client, that stays much after the original sale. The account manager is primarily responsible for growing business partnerships through up-sells and cross-sells. They are also involved with managing relationships between the client, sales and customer support. And finally, their objectives include retaining long-term business through contract renewals, by ensuring the client stays satisfied. Basically, the job of the account manager is to delight the customer. Account management is important for some key reasons. Maintaining communication Communication, or the lack of it, can make or break any relationship, so good communication between the company and its customers is vital. The account manager is responsible for keeping this dialogue on, by knowing exactly what customers want so that the firm can deliver it to them. Nurturing relationships The account manager nurtures his/her relationship with the client. At the same time, they also include other members of the client support team, like sales and marketing. To know more: https://timespro.com/course/certificate-programme-in-insurance-sales-and-service-management/