Customer support associate sales

Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Hindi & Tamil language is must Basic Knowledge in networking and operating system is must

Job Description: We are currently looking to hire 10 to 15 people to be a part of our amazing customer service team. This is an exciting job opportunity and we are looking to hire applicants who enjoy working in a challenging and fun environment. Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. His responsibility is to Follow-up with participants within a Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Process: Airtel Retention (Voice Support) Designation: Business Associate Qualification: Any Graduates / Post Graduates / Diploma / Plus two / PUC completed (Arrears /Backlogs also applicable) Skills Required: Above Average English communication with KANNADA speaking skills. Shift Timings: General Day Shifts. Salary Range: Gross Salary: 16800/- and Net take home is 14200/-. Interview Timings: 9.30am to 5pm Contact Person: Nivas-9894386131.

FiveSdigital provide you the Contact Center Solution, which helps you to support multiple channel customer engagement simultaneously within a single interaction. Consultant Or Inquire related to contact center service At sales@fivesplash.in website :- https://www.fivesdigital.com/contact-center-solution

Dear Candidate, Huge Openings for TOP BPO MNC's - Customer Support (International Non Voice). HIRING FOR MULTIPLE INTERNATIONAL BPO CLIENTS.... LOOKING FOR IMMEDIATE JOINERS. SHOULD BE FLEXIBLE WITH ROTATIONAL SHIFTS... Contact: HR Brindha - 73582 AND 32554 Email ID: gsbrindha2021@gmail.com Education: HSC - any Graduation Shift: Rotational Shifts for Male / Day Shift for Female Salary: 12 k- 14 k (Fresher) Designation: customer Support Analyst / Process Associate/ customer Advisor Benefits: Salary will be increased after training Period. Thanks and Regards, Ms. Brindha HR

Chatbot Software help you to communicate with your audience without any customer support. FiveSdigital provides Chatbot, which is an essential tool to automate of routine tasks like customer support, sales, marketing, education, and many more. Get Inquire drop a mail at- sales@fivesplash.in visit us on website :- https://www.fivesdigital.com/chatbot-solution

Omni-channel customer service strategy helps to profit customer insights into their profile & previous interactions. Omnichannel Multiple Customer communication has evolved with the advancement of AI and Machine Learning bots. Fivesdigital provides Omnichannel customer support. Contact us :- sales@fivesplash.in visit website:- https://www.fivesdigital.com/omnichannel-customer-service

Contact center service can also help you 24 *7 customer support. We handle all inbound/outbound customer interactions. Fivesdigital provide the best contact center solutions. visit :- https://www.fivesdigital.com/contact-center-solution Contact us :- sales@fivesdigital.com

FRESHERS & EXP BPO / CUSTOMER SUPPORT / CALL CENTER, Direct Walk in Freshers and Experienced show contact info Good communication skills in English and Hindi Hiring for / Flipkart / Amazon / Toyoto BPO Process Salary: 15K to 20K NO SALES, NO TARGET Inbound Process Any graduate can appply To schedule an interview Ring Sudha show contact info

Need experience in voice or non voice either for domestic or international with 6 month experience with good communication

Maple CRM is an online Customer Relationship Management software to manage your customer data & support requests. Major features include free CRM integration and scheduling of activities and tasks.

Chatbot are fast becoming a business imperative for businesses that want to engage with their customers. Benefits of advanced automation & improved customer experience with Chatbot Software. Fast resolve your customer solutions for choose Best chatbot service. Visit website:- https://www.fivesdigital.com/chatbot-solution Contact us:- sales@fivesdigital.com

1.Any graduates or Post graduates. 2.Freshers are welcome, Sales experience preferred. 3.Immediate joining. 4.Salary upto 12K + Incentives+ Travelling allowance based on the experience 5.Day shift, Field work or internal dialling 6.Dress code Formals

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

Department: Sales & Marketing Job Title: Customer Support Executive/ Business Development Executive / Sales Support Executive Job Description: • Preparing the Quotation • Cold calling • E-mail Correspondence • Invoice Process • Sales team coordination • Handling business portals like India mart and GeM • Generate MIS Report – Sales & Marketing • Handling the Dealers/Distributors • Proficient in Excel, PPT and Google sheets • Marketing in Social media (LinkedIn, FB, Insta, Blogs – Content) • Receivable/Payment follow-up • Business Intelligence • Import/Export Documentation Process • Mela, Exhibition, Events - Lead generation and consolidation process (filter of quality leads) • Budgeting/Forecasting and business projections preparation based on trend