Customer support representative care

Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Hindi & Tamil language is must Basic Knowledge in networking and operating system is must

1.Any graduates or Post graduates. 2.Freshers are welcome, Sales experience preferred. 3.Immediate joining. 4.Salary upto 12K + Incentives+ Travelling allowance based on the experience 5.Day shift, Field work or internal dialling 6.Dress code Formals

Job Description: We are currently looking to hire 10 to 15 people to be a part of our amazing customer service team. This is an exciting job opportunity and we are looking to hire applicants who enjoy working in a challenging and fun environment. Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. His responsibility is to Follow-up with participants within a Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Hiring For Customer Support And International BPO DESCRIPTION The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Role - Technical/Process Trainer Industry Type - BPO / Call Centre Employment Type - Full Time, Permanent Education - UG Any Graduate / Diploma / ITI Salary Package - 10k - 15k Experience - Fresher Benefits - Incentives + Increment based on knowledge ARREARS CAN ALSO APPLY For Further Information Contact us:- MR.GK gkgsinfotech2806@gmail.com 63823@86599

Voice processes In inbound processes you'll be handling calls that customer or prospects make. For example, a telecom company outsources its customer support, so in this you'll be handling calls from their customers on the telecom company's behalf. SEND YOUR RESUME ON WHATSAPP (+91-7252-8887-95) HR TEAM

:Call Centre,Freshers, non voice process, voice process, bpo operations,outbound,Inbound, customer support, Customer Care Executive, Technical Support, csa, CSEnau, csr, TSR, TSO, BPO / Call Center Customer Support Openings in MNC BPO Walk in interview for Freshers and Experienced in BPO Hiring Customer Support Executive for Flipkart BPO Process Good communication skills in Hindi + English Qualification: Any Graduates can apply

Technical support representatives answer incoming phone calls and troubleshoot customer tech problems with computer software and hardware. Call centers hire technical support representatives to work full- and part-time hours during flexible shifts that may include evenings and weekends. Technical support representatives work in team environments and primarily report to the technical department supervisor or shift manager. Travel is not required for this job, as technical support representatives, also known as tech support representatives, work completely within the call center.

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We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Keep records of all conversations in our call center database in a comprehensible way Meet personal/team qualitative and quantitative targets Requirements Previous experience in a customer support role Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively

Genericchit chit fund software application is very simple, high -quality, centralized data, each and every clicks safe and secure access, cost effective and most important implementation made easy. Our software automated system will reduced the manpower work. A perfect solution to empower you to manage your chit fund business The Right Way. Your business needs are our priority and your growing business needs a comprehensive chit ERP. Its wide variety of features makes chit funds a pleasant and joyful experience. Generic chit fund software has help to provide great support availability across multiple branches maintain prompt response times, and manage the overall customer experience without breaking a sweat. Generic chit fund software make sure every step is followed. It has advance process management features let you mandate and automate a step by step process for important support functions. Generic chit fund software integrations options are easy, easy to use, user friendly software. Overall generic chit fund software will improver your chit funds business. It has made communication between team members really easy and that it turn makes it easy for the customers. Generic chit fund software always helpful for chit fund companies and their customers. Generic chit fund software is fulfill customer needs and satisfactions. Generic chit fund software makes it possible to connect all of your data sources to a single solution. So when a customer contacts you for support, the right information will automatically be on display. Generic chit fund software is flexible, so it can support the needs of any chit fund related information's. You can get a customized solution that fits with your existing support environment.

We are looking for Customer Service, Fluenct communication,Product Knowledge, Quality Focus, Problem Solving,, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking. Serves customers by providing product and service information; resolving product and service problems. Resolves product or service problems by clarifying the customer's complaint To act as a customer care support to e-commerce sites

Walking in for International & Domestic Companies (Voice Process & Non Voice Process) One Day Interview Process........ Spot Offer. Post - Customer Care, Technical Support, Accounts and Finaces, Banking, Insurance, Marketing, Telesales,Medical Billing and Digital Marketing B2B Educational qualification:- 12th passed, Any Graduate or Post Graduate Shift:- Day or Night Shift are available Process:- Inbound & Outbound Salary:- 12000 to 30000 +cab +incentive Experience:- Fresher / Experience (anyone can apply) Cab:-both side. Incentives:- unlimited (depend on performance) Industry:BPO / Call Centre / ITES Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Associate/Senior Associate -(Technical) Employment Type: Permanent Job, Full Time Keyskills:- Call Centre call center bpo customer support executive customer service executive call center bpo CSR Technical Support Customer care executive telecaller customer care officer customer service representative Desired Candidate Profile Desired Candidate Profile 82966069one5 Prema Contact mobile- *By-SKGADE94 06/07/2020

Walking in for International & Domestic Companies (Voice Process & Non Voice Process) One Day Interview Process........ Spot Offer. Post - Customer Care, Technical Support, Accounts and Finaces, Banking, Insurance, Marketing, Telesales,Medical Billing and Digital Marketing B2B Educational qualification:- 12th passed, Any Graduate or Post Graduate Shift:- Day or Night Shift are available Process:- Inbound & Outbound Salary:- 12000 to 30000 +cab +incentive Experience:- Fresher / Experience (anyone can apply) Cab:-both side. Incentives:- unlimited (depend on performance) Industry:BPO / Call Centre / ITES Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Associate/Senior Associate -(Technical) Employment Type: Permanent Job, Full Time Keyskills:- Call Centre call center bpo customer support executive customer service executive call center bpo CSR Technical Support Customer care executive telecaller customer care officer customer service representative Desired Candidate Profile Desired Candidate Profile 82966069one5 Prema Contact mobile- *By-SKGADE94 05/07/2020

Walking in for International & Domestic Companies (Voice Process & Non Voice Process) One Day Interview Process........ Spot Offer. Post - Customer Care, Technical Support, Accounts and Finaces, Banking, Insurance, Marketing, Telesales,Medical Billing and Digital Marketing B2B Educational qualification:- 12th passed, Any Graduate or Post Graduate Shift:- Day or Night Shift are available Process:- Inbound & Outbound Salary:- 12000 to 30000 +cab +incentive Experience:- Fresher / Experience (anyone can apply) Cab:-both side. Incentives:- unlimited (depend on performance) Industry:BPO / Call Centre / ITES Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Associate/Senior Associate -(Technical) Employment Type: Permanent Job, Full Time Keyskills:- Call Centre call center bpo customer support executive customer service executive call center bpo CSR Technical Support Customer care executive telecaller customer care officer customer service representative Desired Candidate Profile Desired Candidate Profile 82966069one5 Prema Contact mobile- *By-SKGADE94 04-07-20

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