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India (All cities)
handle incoming calls from customers and provide them with asolution to thier querires & giving them customer service Responsibilities and Duties in coming calls &out coming calls kyc knowledge of computer, execel, communication Key Skills:- Bengali required: fresher gender: female
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India (All cities)
Customer service Executive Bpo Fresher 10th 12th job skills: Handling Inbound Customer calls (Domestic process) Catering to customer queries, requests through Calls (Voice Process) Keeping records of customer interactions and different transactions, recording details of complaints, comments, inquiries. Follow up to ensure that appropriate action has been taken on customer requests and complaints. Escalate unresolved customer requests, pass on grievances to higher departments for further investigation and clarification. Always check and ensure that Customer Service follow-up procedures are complete and meet time standards and regulations. Service customers by providing necessary product and service information while also resolving problems simultaneously Qualification: 10th 12th (Pass or Fail) Location: Chennai Timing: Full Time Salary: 10k to 15k For Freshers Exp: Freshers Benefits: OT + Incentives + Increments based on ur Performance ARREARS & FRESHERS / EXPERIENCE CAN ALSO APPLY. For Further More Details Contact Us: HR.DEVI PH - 91760 AND 74708
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India (All cities)
Customer Support Executive - Voice & Non Voice JOB SKILLS: Hiring Customer Support Executives Any Graduate can apply (with Backlogs) Salary Range starting from 11K up to 25K Freshers also can apply Qualification: Any Graduation Location: Chennai Timing: Full Time Salary: 10 k to 15 k For Freshers Exp: Freshers Benefits: OT + Incentives + Increments based on ur Performance ARREARS & FRESHERS / EXPERIENCE CAN ALSO APPLY. For Further More Details Contact Us: HR.DEVI PH - 91760 AND 74708
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India (All cities)
Customer Care Executive Morning shift for Aussie Energy process.
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Delhi (Delhi)
HIRING FOR MNC INTERNATIONAL VOICE AND NON VOICE PROCESS Dear Candidate Greetings from Sanskriti We have an urgent opening in our company. The details of the same are mentioned below: CTC: Rs 1.50 - 5.0 Lacs Functional Area: BPO / Customer Care / ITES / KPO Role: Customer Care Executive/ Associate - Non Voice/ Web Customer Care Executive/ Associate - Voice Key Skills: Voice Process, Non voice Process Qualification: Any Graduate, Undergraduates,Fresher Job Description: Hiring for international voice and non voice process Profile: Customer care executive Experience: 0- 5 year Salary: 12k to 40k in hand + incentives Location: Gurgaon 5 Days working rotational shift and rotational week off
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India (All cities)
Job Summary The Job requires interacting with customers over chats and emails to ensure all issues are resolved to the customer. The job requires them to understand the customer's problem accurately, follow the established procedures to resolve the problem, and communicate with the customers. Responsibilities and Duties As a Customer Service Executive, they will be dealing with our customers from all over WORD. As a the company we take great pride in the level of customer service we deliver to the customers. Required Knowledge, Skills and Abilities: Freshers & Experience candidate both can apply in customer service. We want a Candidate who have a good command in English. (excellent communication in English) Basic knowledge of Excel. Flexible to work in challenging work environment. Result Oriented Must be comfortable with night shift Must be comfortable for Calling. Handling enquiries coordinating/following up accordingly. Good knowledge of MS-office & basic internet. Required Experience and Qualifications Freshers with good communication and written skill. Benefits Training. Incentives. Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".
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India (All cities)
Job Summary: Welcome to one of the rising International BPO Technosolis Informatics Ltd located at heart of the city Kolkata!! We are looking for Smart & Enthusiastic candidates willing to grow their career in BPO. Designation: Customer Care Executive / Senior Customer Care Executive Experience: 0 to 1yr Shift: 9pm to 6am (Full Time) Week offs: Alternate Saturdays & Fixed Sundays. Salary: 9000/- up to 20,000/- per month (+ incentives) Required Experience, Skills and Qualifications: > Good communication skills in English. (*Mandatory*) > Comfortable to work in above Mention Shift Timings. > Candidate must be between the age of 18yrs to 30yrs. >Applicants should have basic knowledge about computers. Benefits: > Salary on time. > Attractive Incentives structures. > Fixed shifts & week offs. > Friendly working environments. Interested candidates apply immediately" Refer your friends & relatives who are willing to build their career in BPO. ** Regards, HR-Dept Technosolis Informatics Ltd.
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Bangalore (Karnataka)
GREETINGS FROM FIRSTSTEP CONSULTANCY SERVICES REQUIREMENTS IN MNC BPO POSITION SUMMARY CUSTOMER SERVICE EXECUTIVE & SR .CUSTOMER SERVICE EXECUTIVE MINIMUM ELIGIBILITY: o AGE:19 yrs TO 40 yrs o Education / Qualifications:10th/puc/graduate o Cab:2 way cab provided KNOWLEDGE AND SKILLS: o Excellent communication skills o Polite and customer service oriented o Exhibits patience and empathy to resolve customer queries SALARY: • 14k to 24k+incentives SHIFT: • US/APAC/NA LOCATION: Bangalore Immediate Joinee required. CONTACT PERSON NAME "Himaja" CONTACT NUMBER:9036035097 mail at himaja.firststep@gmail.com. Refer your friends also.., FirstStep Consultancy Services. BTM 2nd stage, Bangalore Note:if anyone find above jd belongs to ur job..plz bring one print out of this one.
₹ 24.000
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India (All cities)
Job Responsibilities A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency. The only aim is to ensure customer satisfaction by fulfilling their requirements. Should be confident in troubleshooting any such emerging queries and maintaining high standards. Develops a strong relationship with their customers and generates trust with an open and interactive communication. Acquire and validate information and providing it to the customers with full efficiency. Document or maintain records of each and every interactions with the customers for future evaluation. Setting up customer accounts and provide relevant information to them. Follow the procedure, guidelines provided and implement it while troubleshooting queries. Skills Required Should be excellent with their communication skills Should have the ability to interact with foreign clients. Should also have strong presentation skills. Strong analytical skills and be able to manage time effectively. Should be able to multi-task. This job strong demands for good interpersonal and problem-solving skills. Should be able to adapt to interacting with any client and should have good listening skills to validate the data and troubleshoot. Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com
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India (All cities)
We're a Saas startup and are looking for a motivated and experienced part-time Customer Support Executive to assist our customer service department. Here is what you would require to ace this role: 1. We need someone who is very good at written English, since you would primarily be helping with email support and live chat. 2. This is a night shift job. So, we would need you to be flexible with the shift hours. 3. You would need to be able to coordinate with the rest of the team to make sure all KPIs are being met. If you feel you're the right candidate to help us troubleshoot our customer's problems, please apply right now!
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India (All cities)
Position:Customer Care Executive Location: Ludhiana Qualification: Graduate Job Profile:- 1. Proficient in Excel 2. Attending Customer Calls and follow Ups 3. Assigning complaints to the concerned department 4. Maintaining Complaint Records 5. Warranty Material Records 6. Warranty material Replacements For Details, Contact: Bhatia Consultancy Services Punjab
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India (All cities)
Job Description: We are currently looking to hire 10 to 15 people to be a part of our amazing customer service team. This is an exciting job opportunity and we are looking to hire applicants who enjoy working in a challenging and fun environment. Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. His responsibility is to Follow-up with participants within a Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".
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India (All cities)
Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Hindi & Tamil language is must Basic Knowledge in networking and operating system is must
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India (All cities)
Job Description: Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided. Follow up customer calls made wherever is necessary Should be able to answer to emails timely ensuring adherence to the process standards. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. Education and Experience:- Graduate or equivalent Proficient in relevant computer applications Required language proficiency, especially ENGLISH. Added advantage:- Knowledge or some experience in a call centre or customer service environment Good data entry skills Key Competencies and Skills:- Strong problem solving abilities on technical Verbal and written communication skills Listening skills Problem analysis and problem solving Attention to detail Team work High level of professionalism 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".
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India (All cities)
Job Description: Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided. Follow up customer calls made wherever is necessary Should be able to answer to emails timely ensuring adherence to the process standards. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. Education and Experience:- Graduate or equivalent Proficient in relevant computer applications Required language proficiency, especially ENGLISH. Added advantage:- Knowledge or some experience in a call centre or customer service environment Good data entry skills Key Competencies and Skills:- Strong problem solving abilities on technical Verbal and written communication skills Listening skills Problem analysis and problem solving Attention to detail Team work High level of professionalism 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr.votiko@gmail.com with the subject line as "Job: CS Executive".
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India (All cities)
Excellent Opportunity for you to work with India's Leading Call Centers *Fresher Candidates Can Apply Only *Process Inbound Both Domestic / International *Salary - 12K to 25K + Incentive For More Information Contact Miss Ayushi-8826107483 RoleTelecalling/Telemarketing Executive Industry TypeBPO, Call Centre, ITeS Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations Employment TypeFull Time, Permanent Role CategoryVoice Education Call-Hr.Juhi-9654424189,9873047242
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India (All cities)
FREE JOB FREE JOB FREE JOB URGENTLY LOOKING FOR BPO CUSTOMER CARE EXECUTIVE & TEAM LEADER & MANAGER & TELE CALLERS ETC HUGE INCENTIVE MANY MORE SPOT INCENTIVE DON.T PAY FOR A JOB
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India (All cities)
Female B.Com Graduate with 1 to 2 years of experience in related field. Candidate should be able to speak, write and understand at least basic English. Candidate should be Preferably from Sanand or nearby location. Good Computer Knowledge. Interested CandidaPrime Placement and Manpower Services We are Leading Placement Consultant in Ahmedabad. We require Customer Care Executive for Our Client a Leading MNC Manufacturing Company Located at Sanand - Ahmedabad - Gujarat. tes can email their resumes for interview purpose. Prime Placement and Manpower Services We are leading Placement Consultant in Ahmedabad Address: B-5, Jayraj Complex, 2ND Floor,Soni Ni Chali Cross Roads,Odhav Road, Ahmedabad, Gujarat, India 382415 Email Id primeplacementadi@gmail.com / vinod@primeplacement.in Visit www.primeplacement.org for other requirements. Telephone:9377165778
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India (All cities)
Duties and Responsibilities Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Providing customers with the organization s service and product information. Processing forms, orders, and applications requested by the customers. Identifying, escalating priority issues and reporting to the high-level management. Routing inbound calls to the appropriate resources. Following up complicated customer calls where required. Completing call notes and call reports as necessary and updating them in the CRM. Obtaining and evaluating all relevant data to handle complaints and inquiries. Recording details of comments, inquiries, complaints, and actions taken. Managing administration, communicating and coordinating with internal departments. Other duties as assigned. Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com
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India (All cities)
company:tatwa technology designation:backoffice executive,tellecalling salary:back office executive=10k,tellecallig=8k location;bhubaneswar
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India (All cities)
Manage Large Amounts of Incoming Calls generate Sales Leads identify and Assess Customers Needs to Achieve Satisfaction build Sustainable Relationships and Trust with Customer Accounts Through Open and Interactive Communication provide Accurate, Valid and Complete Information By Using the Right Methods/tools meet Personal/customer Service Team Sales Targets and Call Handling Quotas handle Customer Complaints, Provide Appropriate Solutions and Alternatives Within the Time Limits; Follow Up to Ensure Resolution.
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India (All cities)
Position: Executive- Operations & Co-ordination Location: Ludhiana Qualification: Graduation/MBA Job Profile: 1. Customer Registration & Billing. 2. Preparing Performa Invoices. 3. Raising Purchase Order & Order Processing. 4. Raising Sales Invoicing, Generating E-Way Bills. 5. Registration of new customer in Software. 6. MIS reporting to Branch Manager. 7.Mail communications with customer. For Details, Contact: Bhatia Consultancy Services Punjab
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India (All cities)
AXIS BANK ON ROLL RECRUITMENT" JOB PROFILE AXIS bank IN - HOUSE Executive DUTY HRS - As per the banking Norms, (Eight Hours) Salary scale - 14500 to 18500/- Job Location - "your pin code" it is under core banking payroll. No Of Vacancy -25+ REQUIRED PROFILE Qualification - minimum H.S communication - Hindi / English / Bengali. Age Criteria - 18 years to 28 years.
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India (All cities)
WE ARE HIRING CANDIDATE, VACANCY FOR KOLKATA IN CUSTOMER SERVICE AGENT BOTH MALE AND FEMALE CAN APPLY Qualification: 12th pass & above can apply Age Limit: (18 to 30)For Male & (18 to 28) For Female Salary: 17,000/- to 27,000/- (per month) Skills: Good Communication and Pleasing Personality Language: Hindi and English Job Location: Kolkata Interview Location: Kolkata Job Type: Full time Job Time: 8 hours Hiring Process: Face to face interview, Walk-in Benefits: Health insurance Provident Fund (PF) Paid leave Designation: Cabin Crew Air Ticketing Staff Guest Relationship Executive Airport Ground Staff Cargo Loader THIS IS NOT CONSULTANCY, WE ARE DIRECT PLACEMENT DESK
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India (All cities)
Position Summary:- Job involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim. Roles and Responsibilities:- Understand the basic professional standards and established procedures, policies before taking action and making decisions. Processing claims/developing projects/handling calls, as per the process guidelines. Adhering to the SLA, and understanding Quality & Auditing parameters. Maintaining TAT. Assumes responsibility for work activities and coordinating efforts. Meeting assigned productivity goals. Understands the Values and Characteristics of perfect service and uses the Perfect service filters at work. Adhering to the SLA. Adhere to attendance and punctuality norms. Acquiring knowledge & skills of related areas of the process. Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct. Education & Experience:- Graduates Fresher 0-12 Months Desired Skills and Abilities Process SLA. Awareness of ISO, ISMS. Telephone etiquettes. MS office. Typing skills & computer skills. Effective communication in English. Good analytical skills Salary:- 10k to 15k HR Abitha Ph no:-6385235307
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India (All cities)
Urgently Required Candidates For The Post Of CRM/Jr. CRM Qualification & Skills: -2+ Years Of Experience In Customer Handling Preferred From Banking/Insurance/Automobiles/Counseler Etc. -Excellent In Computer Knowledge (MS-Word, Excel, PPT, CRM Software) -Internet Savvy, Good Social Media Organizer. Role & Responsibilities: 1. Group Coordination With Customers Regarding Payments And Their Follow Ups. 2. Maintain Database In Excel Or CRM Software. 3. Assistance / Coordination To Sales Team. 4. Message Sending/Drafting, Whatsapp Program Invitation Sending/Drafting. 5. Handle Social Media Posting Blogs/Video Etc 6. Work Progress Report, Developing Error Free MIS Reports. 7. All Vendor Coordination, Searching Of Vendor If Required And Tie Up And Negotiate. 8. Pre Arrangement & Post Arrangement Of Exhibition And Workshop. 9. Pre And Post Sales Calling. 10. Closing The Sales. 11. Meeting Fixing. 12. Executive Assistant To Director.
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India (All cities)
Walking in for International & Domestic Companies (Voice Process & Non Voice Process) One Day Interview Process........ Spot Offer. Post - Customer Care, Technical Support, Accounts and Finaces, Banking, Insurance, Marketing, Telesales,Medical Billing and Digital Marketing B2B Educational qualification:- 12th passed, Any Graduate or Post Graduate Shift:- Day or Night Shift are available Process:- Inbound & Outbound Salary:- 12000 to 30000 +cab +incentive Experience:- Fresher / Experience (anyone can apply) Cab:-both side. Incentives:- unlimited (depend on performance) Industry:BPO / Call Centre / ITES Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Associate/Senior Associate -(Technical) Employment Type: Permanent Job, Full Time Keyskills:- Call Centre call center bpo customer support executive customer service executive call center bpo CSR Technical Support Customer care executive telecaller customer care officer customer service representative Desired Candidate Profile Desired Candidate Profile 82966069one5 Prema Contact mobile- *By-SKGADE94 06/07/2020
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India (All cities)
Walking in for International & Domestic Companies (Voice Process & Non Voice Process) One Day Interview Process........ Spot Offer. Post - Customer Care, Technical Support, Accounts and Finaces, Banking, Insurance, Marketing, Telesales,Medical Billing and Digital Marketing B2B Educational qualification:- 12th passed, Any Graduate or Post Graduate Shift:- Day or Night Shift are available Process:- Inbound & Outbound Salary:- 12000 to 30000 +cab +incentive Experience:- Fresher / Experience (anyone can apply) Cab:-both side. Incentives:- unlimited (depend on performance) Industry:BPO / Call Centre / ITES Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Associate/Senior Associate -(Technical) Employment Type: Permanent Job, Full Time Keyskills:- Call Centre call center bpo customer support executive customer service executive call center bpo CSR Technical Support Customer care executive telecaller customer care officer customer service representative Desired Candidate Profile Desired Candidate Profile 82966069one5 Prema Contact mobile- *By-SKGADE94 05/07/2020
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India (All cities)
Walking in for International & Domestic Companies (Voice Process & Non Voice Process) One Day Interview Process........ Spot Offer. Post - Customer Care, Technical Support, Accounts and Finaces, Banking, Insurance, Marketing, Telesales,Medical Billing and Digital Marketing B2B Educational qualification:- 12th passed, Any Graduate or Post Graduate Shift:- Day or Night Shift are available Process:- Inbound & Outbound Salary:- 12000 to 30000 +cab +incentive Experience:- Fresher / Experience (anyone can apply) Cab:-both side. Incentives:- unlimited (depend on performance) Industry:BPO / Call Centre / ITES Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Associate/Senior Associate -(Technical) Employment Type: Permanent Job, Full Time Keyskills:- Call Centre call center bpo customer support executive customer service executive call center bpo CSR Technical Support Customer care executive telecaller customer care officer customer service representative Desired Candidate Profile Desired Candidate Profile 82966069one5 Prema Contact mobile- *By-SKGADE94 04-07-20
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India (All cities)
Required candidate for the role of Assistant Executive & Customer relationship Executive in Bangalore with Good English knowledge and with good presentation. reach us on 9901000803
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