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Almost all homes have cushions in some form or the other. velvet cushion covers online make sitting comfortable and are usually accessories with the sofa. there are different ways to use embroidered cushions covers for your home decor items. So just visit our website. We are offering heavy discounts on  our product. 9990969866 info@amorilio.com  (email) https://www.amorilio.com/  (website) Tower – C, 10th Floor, Unit 1002-1003, Unitech Cyber Park, Sector 39, Gurgaon, Haryana 122001   ₹1950/

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If you are willing buy cushion covers online then your search ends here at Amonilio. Shop the embroidered cushions covers range at Amorilio. We will give you a competitively top quality velvet cushion covers online. Replace your sofa cushion with cushion covers online We are offering heavy discounts on our product. So just visit our website.   9990969866 info@amorilio.com  (email) https://www.amorilio.com/  (website) Tower – C, 10th Floor, Unit 1002-1003, Unitech Cyber Park, Sector 39, Gurgaon, Haryana 122001   ₹1550/  

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SKU: BD20191004-6 Brand: Royaloak Dimensions: Length 86 X Width 73 X Height 39 -Inches Mattress Size: Length - 78 X Width - 72 Inches Weight: 123 Warranty: 12 Months Installation: Offered By Royaloak  (30 Min) Package Details: 1 King Size Bed Color: Walnut Material: HDF with melamine finish This Double Bed doesn't include storage. The Royaloak Penang Malaysia King Size Bed with headboard storage makes this bed a great choice for your master bedroom. The headboard configuration gives storage options in your bedroom without giving up floor space. Store away or display your books, pictures, candles, and your mobile phones. Made with high-quality and durable material, this designer bed is effortlessly versatile for your home. This double bed is built on a strong bed base and will be a long-lasting addition to your home. Buy this double cot online at the best price in India. Direct sunlight over a prolonged period of time can cause fading and/or deterioration of fabric. When planning your room, arrange your furniture so that it is protected from sunlight.  Clean your upholstery at least once a week with a soft brush or vacuum cleaner as accumulated dirt will accelerate wear and dull the colors. It is advisable to have your furniture cleaned regularly by professional upholstery cleaner as different fibers and fabric constructions require special treatment. Strictly avoid using bleach when washing your upholstery. Severe spills and stains should only be removed by professional upholstery cleaners. Note: For hydraulic beds, lifting the mattress platform may take some initial effort, especially if you have a heavy mattress. However, as the platform rises, the hydraulics will take over and you will have to exert less energy. Can the furniture be customized? While our Design Consultants in select cities will work with you to customize Room Designs, we are unable to customize products. Do you offer a warranty on your furniture product(s)? All Royaloak furniture products are either made by the finest artisans using high quality raw materials or are manufactured by large brands in their state of art facilities. We offer Brand Warranty for most of our furniture products bought of Royaloak. In case you have any questions or need any clarifications do not hesitate to call our Customer Support Team on +91 7676367636. Knowing your item: Accessories shown in the photograph are only for representation and are not part of the product. Changes of temperature and atmospheric moisture content may cause some movement. The actual product color,fabric and upholstery may have a slight variance from the product image depending on your screen settings, resolution and photography or fabric print. On Delivery: For all items that are expected to stand, ensure that the item is steady and straight. Unevenness up to 5 mm happens due to difference in surfaces and floor levels and is an accepted industry standard. Bushes will have to be attached to balance the item. Please report the item to our Customer Support team and we will take it on from there. Damages: Royaloak shipping arrangements to your doorstep have been designed to ensure a zero-damage, hassle-free experience, please contact us immediately, in case: For any manufacturing defects and damages in transit, we offer easy replacements. In case, you receive a damaged product, please contact us within 7 days of receipt. Email us a few photographs with the order number and item code to  customercare@royaloakindia.com We will assess the damage and revert within 48 hours. We will either arrange to collect the product and send you a replacement free of charge or just send you a replacement part. Cancellations: No cancellations will be accepted once an order is placed. Bought Together Products Royaloak Lara Fabric Recliner Chair Rs. 23,000 Royaloak Ortho Bloomz King Size Mattress Rs. 18,000 Royaloak Naples Italian Leather Recliner Sofa 3 Seater Rs. 91,000 Royaloak Muar Malaysian Wardrobe 3 door in Melamine Finish Rs. 30,000 Royaloak Penang Malaysian Queen Size Bed in Melamine Finish Rs. 19,000 Royaloak Penang Malaysian Wardrobe 2 door Rs. 15,000 Royaloak Penang Malaysian Wardrobe 3 door Rs. 21,000 Royaloak Penang Malaysian Dresser Rs. 9,900

SKU: BD20191004-5 Brand: Royaloak Dimensions: Length - 86 X Width - 62 X Height - 39 Inches Mattress Size: Length - 78 X Width - 60 Inches Weight: 112kg Warranty: 12 Months Installation: Offered By Royaloak  (30 Min) Package Details: 1 Queen Size Bed Color: Walnut Material: HDF with melamine finish This Double Bed doesn't include storage. The Royaloak Penang Malaysia Queen Size Bed with headboard storage makes this bed a great choice for your master bedroom. The headboard configuration gives storage options in your bedroom without giving up floor space. Store away or display your books, pictures, candles, and your mobile phones. Made with high-quality and durable material, this designer bed is effortlessly versatile for your home. This double bed is built on a strong bed base and will be a long-lasting addition to your home. Buy this double cot online at the best price in India. Direct sunlight over a prolonged period of time can cause fading and/or deterioration of fabric. When planning your room, arrange your furniture so that it is protected from sunlight.  Clean your upholstery at least once a week with a soft brush or vacuum cleaner as accumulated dirt will accelerate wear and dull the colors. It is advisable to have your furniture cleaned regularly by professional upholstery cleaner as different fibers and fabric constructions require special treatment. Strictly avoid using bleach when washing your upholstery. Severe spills and stains should only be removed by professional upholstery cleaners. Note: For hydraulic beds, lifting the mattress platform may take some initial effort, especially if you have a heavy mattress. However, as the platform rises, the hydraulics will take over and you will have to exert less energy. Can the furniture be customized? While our Design Consultants in select cities will work with you to customize Room Designs, we are unable to customize products. Do you offer a warranty on your furniture product(s)? All Royaloak furniture products are either made by the finest artisans using high quality raw materials or are manufactured by large brands in their state of art facilities. We offer Brand Warranty for most of our furniture products bought of Royaloak. In case you have any questions or need any clarifications do not hesitate to call our Customer Support Team on +91 7676367636. Knowing your item: Accessories shown in the photograph are only for representation and are not part of the product. Changes of temperature and atmospheric moisture content may cause some movement. The actual product color,fabric and upholstery may have a slight variance from the product image depending on your screen settings, resolution and photography or fabric print. On Delivery: For all items that are expected to stand, ensure that the item is steady and straight. Unevenness up to 5 mm happens due to difference in surfaces and floor levels and is an accepted industry standard. Bushes will have to be attached to balance the item. Please report the item to our Customer Support team and we will take it on from there. Damages: Royaloak shipping arrangements to your doorstep have been designed to ensure a zero-damage, hassle-free experience, please contact us immediately, in case: For any manufacturing defects and damages in transit, we offer easy replacements. In case, you receive a damaged product, please contact us within 7 days of receipt. Email us a few photographs with the order number and item code to  customercare@royaloakindia.com We will assess the damage and revert within 48 hours. We will either arrange to collect the product and send you a replacement free of charge or just send you a replacement part. Cancellations: No cancellations will be accepted once an order is placed. Bought Together Products Royaloak Lara Fabric Rocker Standard Recliner Chair Rs. 24,000 Royaloak Muar Malaysian Wardrobe 3 door in Melamine Finish Rs. 39,000 Royaloak Penang Malaysian Wardrobe 2 door Rs. 17,000 Royaloak Penang Malaysian Wardrobe 3 door Rs. 24,000 Royaloak Penang Malaysian Side Table Rs. 3,500 Royaloak Penang Malaysian Dresser Rs. 11,000 Royaloak Muar Malaysian Queen Size Bed With Hydraulic Storage in Melamine Finish Rs. 32,000 Royaloak Muar Malaysian King Size Bed With Hydraulic Storage in Melamine Finish Rs. 35,000

Poly cotton is a blend of natural cotton and synthetic polyester. This fabric is very popular because it is stronger more customizable and more versatile that is it dries faster than 100% cotton. It also doesn’t naturally stick to the skin like 100% polyester.. Advantages of Poly Cotton Fabric: 1.Durable – Poly cotton blends are often fashioned into abrasion-resistant fabrics. It can also be washed more often and doesn’t shrink and are best for heavy usage 2.Soft Fabric – Soft-to-the-touch and possesses high strength abrasion resistance and wrinkle recovery properties 3.Hypoallergenic – It doesn’t cause allergies or skin irritation 4.Cool breathable and light-weight How to Preserve a Poly Cotton Fabric Sofa 1. Wipe the visible stains with a damp sponge to make the affected areas evenly moist. Do not add too much water on the fabric. 2.Make a thick absorbent pad with a stack of four to five paper towels on top of each other folded into quarters. Place it over the stain. Cover the entire water mark completely. If necessary use more than one pad. 3. Apply pressure to the pad for five minutes by placing objects or using your hands soaking up as much excess water as possible. 4. Dry the area with a hair dryer that has been set on cool” until the fabric is dry. 5.Blend 1 tbsp of distilled white vinegar with 1 tbsp. of water in a small bowl. Wet the end of a cotton swab in this solution and rub it over inside seams or other hidden areas. Wait for the area to dry and inspect the fabric carefully. If there is no color change the solution is safe to apply to the sofa. 6. For any stubborn stains dab with a soft sponge that has been dampened with the vinegar solution. Blot the stain gently moving from the outside edges toward the center. Wipe the solution away with a wet cloth. Pat the area dry with paper towels. Repeat the treatment if any discoloration remains. Warranty 1Yrs warranty Key Features Specifications Primary Material Fabric Color Dark Brown Seating Capacity Room Type Living Room SKU FLIL1SFBMTBR68217I Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 93.98 cm Breadth cm 76.99 cm Height cm 65 cm Finish Type Matt Rocker Yes Autolift feature No Box Count 1 Brand Is Returnable No Height cm 65 cm Warranty 1 Year from the billing date against manufacturing defect only. Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Fabric Color Dark Brown Seating Capacity Room Type Living Room SKU FLIL1SFBMTBR68217I Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 93.98 cm Breadth cm 76.99 cm Height cm 65 cm Finish Type Matt Rocker Yes Autolift feature No Box Count 1 Brand Is Returnable No Height cm 65 cm WARRANTY Warranty 1 Year from the billing date against manufacturing defect only. CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Poly cotton is a blend of natural cotton and synthetic polyester. This fabric is very popular because it is stronger more customizable and more versatile that is it dries faster than 100% cotton. It also doesn’t naturally stick to the skin like 100% polyester.. Advantages of Poly Cotton Fabric: 1.Durable – Poly cotton blends are often fashioned into abrasion-resistant fabrics. It can also be washed more often and doesn’t shrink and are best for heavy usage 2.Soft Fabric – Soft-to-the-touch and possesses high strength abrasion resistance and wrinkle recovery properties 3.Hypoallergenic – It doesn’t cause allergies or skin irritation 4.Cool breathable and light-weight How to Preserve a Poly Cotton Fabric Sofa 1. Wipe the visible stains with a damp sponge to make the affected areas evenly moist. Do not add too much water on the fabric. 2.Make a thick absorbent pad with a stack of four to five paper towels on top of each other folded into quarters. Place it over the stain. Cover the entire water mark completely. If necessary use more than one pad. 3. Apply pressure to the pad for five minutes by placing objects or using your hands soaking up as much excess water as possible. 4. Dry the area with a hair dryer that has been set on cool” until the fabric is dry. 5.Blend 1 tbsp of distilled white vinegar with 1 tbsp. of water in a small bowl. Wet the end of a cotton swab in this solution and rub it over inside seams or other hidden areas. Wait for the area to dry and inspect the fabric carefully. If there is no color change the solution is safe to apply to the sofa. 6. For any stubborn stains dab with a soft sponge that has been dampened with the vinegar solution. Blot the stain gently moving from the outside edges toward the center. Wipe the solution away with a wet cloth. Pat the area dry with paper towels. Repeat the treatment if any discoloration remains. Warranty 1Yrs warranty Key Features Specifications Primary Material Fabric Color Dark Brown Seating Capacity Room Type Living Room SKU FLIL2SFBMTBR68218I Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 152.98 cm Breadth cm 89.99 cm Height cm 100.99 cm Finish Type Matt Box Count 1 Brand Is Returnable No Height cm 100.99 cm Warranty 1 Year from the billing date against manufacturing defect only. Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Fabric Color Dark Brown Seating Capacity Room Type Living Room SKU FLIL2SFBMTBR68218I Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 152.98 cm Breadth cm 89.99 cm Height cm 100.99 cm Finish Type Matt Box Count 1 Brand Is Returnable No Height cm 100.99 cm WARRANTY Warranty 1 Year from the billing date against manufacturing defect only. CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Poly cotton is a blend of natural cotton and synthetic polyester. This fabric is very popular because it is stronger more customizable and more versatile that is it dries faster than 100% cotton. It also doesn’t naturally stick to the skin like 100% polyester.. Advantages of Poly Cotton Fabric: 1.Durable – Poly cotton blends are often fashioned into abrasion-resistant fabrics. It can also be washed more often and doesn’t shrink and are best for heavy usage 2.Soft Fabric – Soft-to-the-touch and possesses high strength abrasion resistance and wrinkle recovery properties 3.Hypoallergenic – It doesn’t cause allergies or skin irritation 4.Cool breathable and light-weight How to Preserve a Poly Cotton Fabric Sofa 1. Wipe the visible stains with a damp sponge to make the affected areas evenly moist. Do not add too much water on the fabric. 2.Make a thick absorbent pad with a stack of four to five paper towels on top of each other folded into quarters. Place it over the stain. Cover the entire water mark completely. If necessary use more than one pad. 3. Apply pressure to the pad for five minutes by placing objects or using your hands soaking up as much excess water as possible. 4. Dry the area with a hair dryer that has been set on cool” until the fabric is dry. 5.Blend 1 tbsp of distilled white vinegar with 1 tbsp. of water in a small bowl. Wet the end of a cotton swab in this solution and rub it over inside seams or other hidden areas. Wait for the area to dry and inspect the fabric carefully. If there is no color change the solution is safe to apply to the sofa. 6. For any stubborn stains dab with a soft sponge that has been dampened with the vinegar solution. Blot the stain gently moving from the outside edges toward the center. Wipe the solution away with a wet cloth. Pat the area dry with paper towels. Repeat the treatment if any discoloration remains. Warranty 1Yrs warranty Key Features Specifications Primary Material Fabric Color Dark Brown Seating Capacity Room Type Living Room SKU FLIL3SFBMTBR68219I Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 206.98 cm Breadth cm 76.99 cm Height cm 65 cm Finish Type Matt Box Count 1 Brand Is Returnable No Height cm 65 cm Warranty 1 Year from the billing date against manufacturing defect only. Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Fabric Color Dark Brown Seating Capacity Room Type Living Room SKU FLIL3SFBMTBR68219I Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 206.98 cm Breadth cm 76.99 cm Height cm 65 cm Finish Type Matt Box Count 1 Brand Is Returnable No Height cm 65 cm WARRANTY Warranty 1 Year from the billing date against manufacturing defect only. CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Poly cotton is a blend of natural cotton and synthetic polyester. This fabric is very popular because it is stronger more customizable and more versatile that is it dries faster than 100% cotton. It also doesn’t naturally stick to the skin like 100% polyester.. Advantages of Poly Cotton Fabric: 1.Durable – Poly cotton blends are often fashioned into abrasion-resistant fabrics. It can also be washed more often and doesn’t shrink and are best for heavy usage 2.Soft Fabric – Soft-to-the-touch and possesses high strength abrasion resistance and wrinkle recovery properties 3.Hypoallergenic – It doesn’t cause allergies or skin irritation 4.Cool breathable and light-weight How to Preserve a Poly Cotton Fabric Sofa 1. Wipe the visible stains with a damp sponge to make the affected areas evenly moist. Do not add too much water on the fabric. 2.Make a thick absorbent pad with a stack of four to five paper towels on top of each other folded into quarters. Place it over the stain. Cover the entire water mark completely. If necessary use more than one pad. 3. Apply pressure to the pad for five minutes by placing objects or using your hands soaking up as much excess water as possible. 4. Dry the area with a hair dryer that has been set on cool” until the fabric is dry. 5.Blend 1 tbsp of distilled white vinegar with 1 tbsp. of water in a small bowl. Wet the end of a cotton swab in this solution and rub it over inside seams or other hidden areas. Wait for the area to dry and inspect the fabric carefully. If there is no color change the solution is safe to apply to the sofa. 6. For any stubborn stains dab with a soft sponge that has been dampened with the vinegar solution. Blot the stain gently moving from the outside edges toward the center. Wipe the solution away with a wet cloth. Pat the area dry with paper towels. Repeat the treatment if any discoloration remains. Warranty 1Yrs warranty Key Features Specifications Primary Material Fabric Color Light Brown Seating Capacity Room Type Living Room SKU FLIL1SFBMTLB68220I Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 94 cm Breadth cm 77 cm Height cm 65 cm Finish Type Matt Box Count 1 Brand Is Returnable No Height cm 65 cm Warranty 1 Year from the billing date against manufacturing defect only. Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Fabric Color Light Brown Seating Capacity Room Type Living Room SKU FLIL1SFBMTLB68220I Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 94 cm Breadth cm 77 cm Height cm 65 cm Finish Type Matt Box Count 1 Brand Is Returnable No Height cm 65 cm WARRANTY Warranty 1 Year from the billing date against manufacturing defect only. CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Poly cotton is a blend of natural cotton and synthetic polyester. This fabric is very popular because it is stronger more customizable and more versatile that is it dries faster than 100% cotton. It also doesn’t naturally stick to the skin like 100% polyester.. Advantages of Poly Cotton Fabric: 1.Durable – Poly cotton blends are often fashioned into abrasion-resistant fabrics. It can also be washed more often and doesn’t shrink and are best for heavy usage 2.Soft Fabric – Soft-to-the-touch and possesses high strength abrasion resistance and wrinkle recovery properties 3.Hypoallergenic – It doesn’t cause allergies or skin irritation 4.Cool breathable and light-weight How to Preserve a Poly Cotton Fabric Sofa 1. Wipe the visible stains with a damp sponge to make the affected areas evenly moist. Do not add too much water on the fabric. 2.Make a thick absorbent pad with a stack of four to five paper towels on top of each other folded into quarters. Place it over the stain. Cover the entire water mark completely. If necessary use more than one pad. 3. Apply pressure to the pad for five minutes by placing objects or using your hands soaking up as much excess water as possible. 4. Dry the area with a hair dryer that has been set on cool” until the fabric is dry. 5.Blend 1 tbsp of distilled white vinegar with 1 tbsp. of water in a small bowl. Wet the end of a cotton swab in this solution and rub it over inside seams or other hidden areas. Wait for the area to dry and inspect the fabric carefully. If there is no color change the solution is safe to apply to the sofa. 6. For any stubborn stains dab with a soft sponge that has been dampened with the vinegar solution. Blot the stain gently moving from the outside edges toward the center. Wipe the solution away with a wet cloth. Pat the area dry with paper towels. Repeat the treatment if any discoloration remains. Warranty 1Yrs warranty Key Features Specifications Primary Material Fabric Color Light Brown Seating Capacity Room Type Living Room SKU FLIL2SFBMTLB68221I Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 152.98 cm Breadth cm 89.99 cm Height cm 100.99 cm Finish Type Matt Box Count 1 Brand Is Returnable No Height cm 100.99 cm Warranty 1 Year from the billing date against manufacturing defect only. Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Fabric Color Light Brown Seating Capacity Room Type Living Room SKU FLIL2SFBMTLB68221I Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 152.98 cm Breadth cm 89.99 cm Height cm 100.99 cm Finish Type Matt Box Count 1 Brand Is Returnable No Height cm 100.99 cm WARRANTY Warranty 1 Year from the billing date against manufacturing defect only. CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Poly cotton is a blend of natural cotton and synthetic polyester. This fabric is very popular because it is stronger more customizable and more versatile that is it dries faster than 100% cotton. It also doesn’t naturally stick to the skin like 100% polyester.. Advantages of Poly Cotton Fabric: 1.Durable – Poly cotton blends are often fashioned into abrasion-resistant fabrics. It can also be washed more often and doesn’t shrink and are best for heavy usage 2.Soft Fabric – Soft-to-the-touch and possesses high strength abrasion resistance and wrinkle recovery properties 3.Hypoallergenic – It doesn’t cause allergies or skin irritation 4.Cool breathable and light-weight How to Preserve a Poly Cotton Fabric Sofa 1. Wipe the visible stains with a damp sponge to make the affected areas evenly moist. Do not add too much water on the fabric. 2.Make a thick absorbent pad with a stack of four to five paper towels on top of each other folded into quarters. Place it over the stain. Cover the entire water mark completely. If necessary use more than one pad. 3. Apply pressure to the pad for five minutes by placing objects or using your hands soaking up as much excess water as possible. 4. Dry the area with a hair dryer that has been set on cool” until the fabric is dry. 5.Blend 1 tbsp of distilled white vinegar with 1 tbsp. of water in a small bowl. Wet the end of a cotton swab in this solution and rub it over inside seams or other hidden areas. Wait for the area to dry and inspect the fabric carefully. If there is no color change the solution is safe to apply to the sofa. 6. For any stubborn stains dab with a soft sponge that has been dampened with the vinegar solution. Blot the stain gently moving from the outside edges toward the center. Wipe the solution away with a wet cloth. Pat the area dry with paper towels. Repeat the treatment if any discoloration remains. Warranty 1Yrs warranty Key Features Specifications Primary Material Fabric Color Light Brown Seating Capacity Room Type Living Room SKU FLIL3SFBMTLB68222I Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 206.98 cm Breadth cm 76.99 cm Height cm 65 cm Finish Type Matt Box Count 1 Brand Is Returnable No Height cm 65 cm Warranty 1 Year from the billing date against manufacturing defect only. Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Fabric Color Light Brown Seating Capacity Room Type Living Room SKU FLIL3SFBMTLB68222I Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 206.98 cm Breadth cm 76.99 cm Height cm 65 cm Finish Type Matt Box Count 1 Brand Is Returnable No Height cm 65 cm WARRANTY Warranty 1 Year from the billing date against manufacturing defect only. CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition