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India (All cities)
Manage large amounts of incoming calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers
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India (All cities)
Maintains database by entering new and updated customer and account information. Prepares source data for computer entry by compiling and sorting information. Establishes entry priorities. Processes customer and account source documents by reviewing data for deficiencies. Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution. Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
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India (All cities)
Data Entry Skills 1.Proficient typing and transcription. 2.Computer and technical skills (including software knowledge) 3.Organisational and time management abilities. 4.Administrative skills. 5.Communication (written and verbal) 6.Customer service skills. 7.Accuracy and attention to detail. 8.Multi-tasking. ARREARS, FRESHERS & EXPERIENCE CANDIDATES ALSO APPLY Job Location: Chennai Job Timing: Full Time Qualification: Any Graduation Experience: 0 to 2 yrs Salary: 10k to 15k For Other Information Call Us: HR Abitha 63852@35307
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