Houston

SKU Code: VDCTWC37PR10080 Name: Houston Window Curtains Set of 2 (Purple, 152 x 112 cm (66" x 44") Curtain Size) Net Quantity: 1 N Product Dimensions: 112.0 cm x 168.0 cm MRP: ₹3,460.00 (Incl. of all taxes) brand_name: By Presto Material: Fabric Quality Promise Slug: /quality-promise-default-decor Material Subtype: Poly Cotton needs_assembly: FALSE Sold By: Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400002 Consumer Care Details: Reliance Retail Limited, 1st, 2nd & 3rd Floor, No. 259 and 276 Amarjyothi, Basaveshwara HBCS Layout, Domlur, Bengaluru, 560071, Telephone No.: 080-46666777, Email ID: hello@urbanladder.com Marketed By: I C Retail Services,115, S.D.College Road, Near PNB Bank, Panipat, Haryana - 132103 Manufactured By: I C Retail Services,115, S.D.College Road, Near PNB Bank, Panipat, Haryana - 132103 Country of Origin: India Gentle Machine Wash Do not Bleach Iron in medium temperature Can be dry cleaned We have specialised quality control measures to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us. Please check for the following: -       Stains on the product(s) -       Stitching inconsistency -       More than a 3% variation in size Depending on the nature of the defect, we will either replace the product or refund  the purchase amount. Please contact us within 7 days of receiving the product. Please email us at hello@urbanladder.com. We will attend to your query within two business days. Please ensure that all tags and labels are intact and the product is unused. Please email us photographs of the defect along with the order number and item code. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality. All our products also have to pass stringent quality checks. So you only receive a product that scores high on both style and quality.

The Houston Recliner 1 Seater Sofa features a modern design that redefines comfort. It is fully upholstered with high-quality soft fabric and comes in a cool green shade. The structural wood is completely kiln-dried and chemically treated. It has a lumbar design seat with S-spring having 3.8cm diameter and 32 density foam and polyfill for enhanced back support and comfort. The webbing belt and polyfill in the back extend soft support on the shoulders and back. This sofa has side arms made of thick plywood and polyfill to increase your comfort level. It comes with a one-year warranty. Warranty 1Yrs warranty Key Features Specifications Highlights 1.Fully Upholstered Soft Fabric Recliner Sofa With Kiln Dried Hardwood And Plywood Frame. 2. S-Spring (3.8 Cm Dia) With 24 Density Foam And Polyfill In Seat To Give Extra Comfort & Bounce While Seated. 3. Webbing Belt & Polyfill In Back Provides Feather Light Soft Support On Shoulders And Back. 4. Sides Of Arms Have Thick Plywood With 20 Density Foam & Polyfill For Extra Support & Comfort. 5. Seats With Lumber Design For Excellent Back Support. Primary Material Fabric Color Green Seating Capacity SKU FLIL1SFBMTGR70813D Warranty 1 Year from the billing date against manufacturing defect only. Width cm 96.52 Weight Kg 35.00 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition Knock Down Upholstery Included 1Yes Dimensions Wheels Included No Bush Included NO Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty not covered the various issues or damages, its limited to manufacturing defects only. Key Feature 1.Fully Upholstered Soft Fabric Recliner Sofa With Kiln Dried Hardwood And Plywood Frame. 2. S-Spring (3.8 Cm Dia) With 24 Density Foam And Polyfill In Seat To Give Extra Comfort & Bounce While Seated. 3. Webbing Belt & Polyfill In Back Provides Feather L Maximum Load Capacity 100 Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Color Green Finish Type Matte Sales Package 1 Recliner Remote_Controlled No Upholstery Type NA Mechanism Manual Number of Reclining Positions 1 Number of Reclining Seats 1 Configuration Straight Frame Material Solid Wood Open Width 165 Filling Material Foam:: Polyfill Backrest Height cm 100.33 Autolift feature No Seat hight cm 52 Power Requirement NA Brand Depth cm 80 Finish Color Green Is Returnable No Primary Color Green Armrest Included 1Yes Warranty 1 Year from the billing date against manufacturing defect only. Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Highlights 1.Fully Upholstered Soft Fabric Recliner Sofa With Kiln Dried Hardwood And Plywood Frame. 2. S-Spring (3.8 Cm Dia) With 24 Density Foam And Polyfill In Seat To Give Extra Comfort & Bounce While Seated. 3. Webbing Belt & Polyfill In Back Provides Feather Light Soft Support On Shoulders And Back. 4. Sides Of Arms Have Thick Plywood With 20 Density Foam & Polyfill For Extra Support & Comfort. 5. Seats With Lumber Design For Excellent Back Support. Primary Material Fabric Color Green Seating Capacity SKU FLIL1SFBMTGR70813D Warranty 1 Year from the billing date against manufacturing defect only. Width cm 96.52 Weight Kg 35.00 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition Knock Down Upholstery Included 1Yes Dimensions Wheels Included No Bush Included NO Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty not covered the various issues or damages, its limited to manufacturing defects only. Key Feature 1.Fully Upholstered Soft Fabric Recliner Sofa With Kiln Dried Hardwood And Plywood Frame. 2. S-Spring (3.8 Cm Dia) With 24 Density Foam And Polyfill In Seat To Give Extra Comfort & Bounce While Seated. 3. Webbing Belt & Polyfill In Back Provides Feather L Maximum Load Capacity 100 Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Color Green Finish Type Matte Sales Package 1 Recliner Remote_Controlled No Upholstery Type NA Mechanism Manual Number of Reclining Positions 1 Number of Reclining Seats 1 Configuration Straight Frame Material Solid Wood Open Width 165 Filling Material Foam:: Polyfill Backrest Height cm 100.33 Autolift feature No Seat hight cm 52 Power Requirement NA Brand Depth cm 80 Finish Color Green Is Returnable No Primary Color Green Armrest Included 1Yes WARRANTY Warranty 1 Year from the billing date against manufacturing defect only. CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

SKU Code: VDCTDC37PR10184 Name: Houston Door Curtains Set of 2 (Purple, 112 x 274 cm (44" x 108") Curtain Size) Net Quantity: 1 N Product Dimensions: 112.0 cm x 275.0 cm MRP: ₹5,600.00 (Incl. of all taxes) Brand Name: By Presto Material: Fabric Material Subtype: Poly Cotton Needs Assembly: FALSE Sold By: Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400002 Consumer Care Details: Reliance Retail Limited, 1st, 2nd & 3rd Floor, No. 259 and 276 Amarjyothi, Basaveshwara HBCS Layout, Domlur, Bengaluru, 560071, Telephone No.: 080-46666777, Email ID: hello@urbanladder.com Marketed By: I C Retail Services,115, S.D.College Road, Near PNB Bank, Panipat, Haryana - 132103 Manufactured By: I C Retail Services,115, S.D.College Road, Near PNB Bank, Panipat, Haryana - 132103 Country of Origin: India Gentle Machine Wash Do not Bleach Iron in medium temperature Can be dry cleaned We have specialised quality control measures to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us. Please check for the following: -       Stains on the product(s) -       Stitching inconsistency -       More than a 3% variation in size Depending on the nature of the defect, we will either replace the product or refund  the purchase amount. Please contact us within 7 days of receiving the product. Please email us at hello@urbanladder.com. We will attend to your query within two business days. Please ensure that all tags and labels are intact and the product is unused. Please email us photographs of the defect along with the order number and item code. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality. All our products also have to pass stringent quality checks. So you only receive a product that scores high on both style and quality.

The Houston Recliner 1 Seater Sofa features a modern design that redefines comfort. It is fully upholstered with high-quality soft fabric and comes in a cool green shade. The structural wood is completely kiln-dried and chemically treated. It has a lumbar design seat with S-spring having 3.8cm diameter and High Density foam and polyfill for enhanced back support and comfort. The webbing belt and polyfill in the back extend soft support on the shoulders and back. This sofa has side arms made of thick plywood and polyfill to increase your comfort level. It comes with a one-year warranty. Warranty 1Yrs warranty

Available in King bed, Night stand, Dresser with mirror and 3 & 4 Door wardrobe.Half hydraulic storage with mattress plank for all kind of mattresshydraulic storage for frequently used itemsStain, water & scratch resistant melamine finish

Available in Queen bed, Night stand, Dresser with mirror and 3 & 4 Door wardrobe.Half hydraulic storage with mattress plank for all kind of mattresshydraulic storage for frequently used itemsStain, water & scratch resistant melamine finish

Poly cotton is a blend of natural cotton and synthetic polyester. This fabric is very popular because it is stronger more customizable and more versatile that is it dries faster than 100% cotton. It also doesn’t naturally stick to the skin like 100% polyester.. Advantages of Poly Cotton Fabric: 1.Durable – Poly cotton blends are often fashioned into abrasion-resistant fabrics. It can also be washed more often and doesn’t shrink and are best for heavy usage 2.Soft Fabric – Soft-to-the-touch and possesses high strength abrasion resistance and wrinkle recovery properties 3.Hypoallergenic – It doesn’t cause allergies or skin irritation 4.Cool breathable and light-weight How to Preserve a Poly Cotton Fabric Sofa 1. Wipe the visible stains with a damp sponge to make the affected areas evenly moist. Do not add too much water on the fabric. 2.Make a thick absorbent pad with a stack of four to five paper towels on top of each other folded into quarters. Place it over the stain. Cover the entire water mark completely. If necessary use more than one pad. 3. Apply pressure to the pad for five minutes by placing objects or using your hands soaking up as much excess water as possible. 4. Dry the area with a hair dryer that has been set on cool” until the fabric is dry. 5.Blend 1 tbsp of distilled white vinegar with 1 tbsp. of water in a small bowl. Wet the end of a cotton swab in this solution and rub it over inside seams or other hidden areas. Wait for the area to dry and inspect the fabric carefully. If there is no color change the solution is safe to apply to the sofa. 6. For any stubborn stains dab with a soft sponge that has been dampened with the vinegar solution. Blot the stain gently moving from the outside edges toward the center. Wipe the solution away with a wet cloth. Pat the area dry with paper towels. Repeat the treatment if any discoloration remains. Warranty 1Yrs warranty Key Features Specifications Primary Material Fabric Color Light Brown Seating Capacity Room Type Living Room SKU FLIL1SFBMTLB68220I Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 94 cm Breadth cm 77 cm Height cm 65 cm Finish Type Matt Box Count 1 Brand Is Returnable No Height cm 65 cm Warranty 1 Year from the billing date against manufacturing defect only. Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Fabric Color Light Brown Seating Capacity Room Type Living Room SKU FLIL1SFBMTLB68220I Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 94 cm Breadth cm 77 cm Height cm 65 cm Finish Type Matt Box Count 1 Brand Is Returnable No Height cm 65 cm WARRANTY Warranty 1 Year from the billing date against manufacturing defect only. CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Poly cotton is a blend of natural cotton and synthetic polyester. This fabric is very popular because it is stronger more customizable and more versatile that is it dries faster than 100% cotton. It also doesn’t naturally stick to the skin like 100% polyester.. Advantages of Poly Cotton Fabric: 1.Durable – Poly cotton blends are often fashioned into abrasion-resistant fabrics. It can also be washed more often and doesn’t shrink and are best for heavy usage 2.Soft Fabric – Soft-to-the-touch and possesses high strength abrasion resistance and wrinkle recovery properties 3.Hypoallergenic – It doesn’t cause allergies or skin irritation 4.Cool breathable and light-weight How to Preserve a Poly Cotton Fabric Sofa 1. Wipe the visible stains with a damp sponge to make the affected areas evenly moist. Do not add too much water on the fabric. 2.Make a thick absorbent pad with a stack of four to five paper towels on top of each other folded into quarters. Place it over the stain. Cover the entire water mark completely. If necessary use more than one pad. 3. Apply pressure to the pad for five minutes by placing objects or using your hands soaking up as much excess water as possible. 4. Dry the area with a hair dryer that has been set on cool” until the fabric is dry. 5.Blend 1 tbsp of distilled white vinegar with 1 tbsp. of water in a small bowl. Wet the end of a cotton swab in this solution and rub it over inside seams or other hidden areas. Wait for the area to dry and inspect the fabric carefully. If there is no color change the solution is safe to apply to the sofa. 6. For any stubborn stains dab with a soft sponge that has been dampened with the vinegar solution. Blot the stain gently moving from the outside edges toward the center. Wipe the solution away with a wet cloth. Pat the area dry with paper towels. Repeat the treatment if any discoloration remains. Warranty 1Yrs warranty Key Features Specifications Primary Material Fabric Color Light Brown Seating Capacity Room Type Living Room SKU FLIL2SFBMTLB68221I Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 152.98 cm Breadth cm 89.99 cm Height cm 100.99 cm Finish Type Matt Box Count 1 Brand Is Returnable No Height cm 100.99 cm Warranty 1 Year from the billing date against manufacturing defect only. Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Fabric Color Light Brown Seating Capacity Room Type Living Room SKU FLIL2SFBMTLB68221I Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 152.98 cm Breadth cm 89.99 cm Height cm 100.99 cm Finish Type Matt Box Count 1 Brand Is Returnable No Height cm 100.99 cm WARRANTY Warranty 1 Year from the billing date against manufacturing defect only. CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Poly cotton is a blend of natural cotton and synthetic polyester. This fabric is very popular because it is stronger more customizable and more versatile that is it dries faster than 100% cotton. It also doesn’t naturally stick to the skin like 100% polyester.. Advantages of Poly Cotton Fabric: 1.Durable – Poly cotton blends are often fashioned into abrasion-resistant fabrics. It can also be washed more often and doesn’t shrink and are best for heavy usage 2.Soft Fabric – Soft-to-the-touch and possesses high strength abrasion resistance and wrinkle recovery properties 3.Hypoallergenic – It doesn’t cause allergies or skin irritation 4.Cool breathable and light-weight How to Preserve a Poly Cotton Fabric Sofa 1. Wipe the visible stains with a damp sponge to make the affected areas evenly moist. Do not add too much water on the fabric. 2.Make a thick absorbent pad with a stack of four to five paper towels on top of each other folded into quarters. Place it over the stain. Cover the entire water mark completely. If necessary use more than one pad. 3. Apply pressure to the pad for five minutes by placing objects or using your hands soaking up as much excess water as possible. 4. Dry the area with a hair dryer that has been set on cool” until the fabric is dry. 5.Blend 1 tbsp of distilled white vinegar with 1 tbsp. of water in a small bowl. Wet the end of a cotton swab in this solution and rub it over inside seams or other hidden areas. Wait for the area to dry and inspect the fabric carefully. If there is no color change the solution is safe to apply to the sofa. 6. For any stubborn stains dab with a soft sponge that has been dampened with the vinegar solution. Blot the stain gently moving from the outside edges toward the center. Wipe the solution away with a wet cloth. Pat the area dry with paper towels. Repeat the treatment if any discoloration remains. Warranty 1Yrs warranty Key Features Specifications Primary Material Fabric Color Light Brown Seating Capacity Room Type Living Room SKU FLIL3SFBMTLB68222I Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 206.98 cm Breadth cm 76.99 cm Height cm 65 cm Finish Type Matt Box Count 1 Brand Is Returnable No Height cm 65 cm Warranty 1 Year from the billing date against manufacturing defect only. Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Fabric Color Light Brown Seating Capacity Room Type Living Room SKU FLIL3SFBMTLB68222I Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 206.98 cm Breadth cm 76.99 cm Height cm 65 cm Finish Type Matt Box Count 1 Brand Is Returnable No Height cm 65 cm WARRANTY Warranty 1 Year from the billing date against manufacturing defect only. CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Poly cotton is a blend of natural cotton and synthetic polyester. This fabric is very popular because it is stronger more customizable and more versatile that is it dries faster than 100% cotton. It also doesn’t naturally stick to the skin like 100% polyester.. Advantages of Poly Cotton Fabric: 1.Durable – Poly cotton blends are often fashioned into abrasion-resistant fabrics. It can also be washed more often and doesn’t shrink and are best for heavy usage 2.Soft Fabric – Soft-to-the-touch and possesses high strength abrasion resistance and wrinkle recovery properties 3.Hypoallergenic – It doesn’t cause allergies or skin irritation 4.Cool breathable and light-weight How to Preserve a Poly Cotton Fabric Sofa 1. Wipe the visible stains with a damp sponge to make the affected areas evenly moist. Do not add too much water on the fabric. 2.Make a thick absorbent pad with a stack of four to five paper towels on top of each other folded into quarters. Place it over the stain. Cover the entire water mark completely. If necessary use more than one pad. 3. Apply pressure to the pad for five minutes by placing objects or using your hands soaking up as much excess water as possible. 4. Dry the area with a hair dryer that has been set on cool” until the fabric is dry. 5.Blend 1 tbsp of distilled white vinegar with 1 tbsp. of water in a small bowl. Wet the end of a cotton swab in this solution and rub it over inside seams or other hidden areas. Wait for the area to dry and inspect the fabric carefully. If there is no color change the solution is safe to apply to the sofa. 6. For any stubborn stains dab with a soft sponge that has been dampened with the vinegar solution. Blot the stain gently moving from the outside edges toward the center. Wipe the solution away with a wet cloth. Pat the area dry with paper towels. Repeat the treatment if any discoloration remains. Warranty 1Yrs warranty

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