Hr customer service executive

Customer service Executive Bpo Fresher 10th 12th job skills: Handling Inbound Customer calls (Domestic process) Catering to customer queries, requests through Calls (Voice Process) Keeping records of customer interactions and different transactions, recording details of complaints, comments, inquiries. Follow up to ensure that appropriate action has been taken on customer requests and complaints. Escalate unresolved customer requests, pass on grievances to higher departments for further investigation and clarification. Always check and ensure that Customer Service follow-up procedures are complete and meet time standards and regulations. Service customers by providing necessary product and service information while also resolving problems simultaneously Qualification: 10th 12th (Pass or Fail) Location: Chennai Timing: Full Time Salary: 10k to 15k For Freshers Exp: Freshers Benefits: OT + Incentives + Increments based on ur Performance ARREARS & FRESHERS / EXPERIENCE CAN ALSO APPLY. For Further More Details Contact Us: HR.DEVI PH - 91760 AND 74708

Hiring for below position Role- Customer Service Executive Exp- 0 to 1yr Sal- 10k to 12k *Min Inter to Graduate with good communication skills *Interview Mode: Telephonic *Selected candidates has to join after 14th April *Looking for immediate joiner Loc-Hyderabad Interested candidates can call to 9866907114 or send resume to recruitment.hyderabad@magusdialog.in Website: www.magusdialog.in Thanks A Dheeraj Singh Senior Hr Recruitment Magus Customer Dialog Pvt Ltd

Position Summary:- Job involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim. Roles and Responsibilities:- Understand the basic professional standards and established procedures, policies before taking action and making decisions. Processing claims/developing projects/handling calls, as per the process guidelines. Adhering to the SLA, and understanding Quality & Auditing parameters. Maintaining TAT. Assumes responsibility for work activities and coordinating efforts. Meeting assigned productivity goals. Understands the Values and Characteristics of perfect service and uses the Perfect service filters at work. Adhering to the SLA. Adhere to attendance and punctuality norms. Acquiring knowledge & skills of related areas of the process. Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct. Education & Experience:- Graduates Fresher 0-12 Months Desired Skills and Abilities Process SLA. Awareness of ISO, ISMS. Telephone etiquettes. MS office. Typing skills & computer skills. Effective communication in English. Good analytical skills Salary:- 10k to 15k HR Abitha Ph no:-6385235307

Dear Candidate,As per our discussion today kindly walk in on 8th October, Thursday between 10 am to 11 Am for an interview at the below mentioned address.Please acknowledge with date and time.We have multiple Job positions Job openings at Kotak Life Voice & Non Voice (Both WFH & Office)-Recruiters-Sales-Marketing-Customer support-Insurance Advisors-Freshers Trainee-Work from home Interview LocationKotak lifeBuilding of Hotel Kailash Parbat 2nd Foor 100 ft Road, Velachery Landmark: Anjappar Hotel Please bring Xerox copies of the following documents: Aadhar card PAN CardEducation Proof If for any reason you are not able to walk-in on Thursday, kindly call the below number to reschedule the interview.Regards,Soundarya8754392694 Dear Candidate,As per our discussion today kindly walk in on 8th October, Thursday between 10 am to 11 Am for an interview at the below mentioned address.Please acknowledge with date and time.We have multiple Job positions Job openings at Kotak Life Voice & Non Voice (Both WFH & Office)-Recruiters-Sales-Marketing-Customer support-Insurance Advisors-Freshers Trainee-Work from home Interview LocationKotak lifeBuilding of Hotel Kailash Parbat 2nd Foor 100 ft Road, Velachery Landmark: Anjappar Hotel Please bring Xerox copies of the following documents: Aadhar card PAN CardEducation Proof If for any reason you are not able to walk-in on Thursday, kindly call the below number to reschedule the interview. HR ANU 91760@@@74538

Customer Support Executive Responsibilities: Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. SEND YOUR RESUME ON WHATSAPP (+91-725-288-8796) HR TEAM

Customer service is the act of providing support to both prospective and existing customers. Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social media interactions and may also be responsible for creating documentation for self-service support.

Job Description: Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process / Non Voice Process & Technical Support Executive Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Excellent Communication Skills required for international voice calling process. - 0- 2 years call centre experience. - Freshers with good customer service skills would be preferred. - 5 days working culture (Monday to Friday). - Night Shift (6:30pm to 4:00 am). Responsibilities and Duties 1. Handling inbound / outbound calls 2. Handling their queries 3. Handling stock 4. Maintaining excel sheet 5. Checking with the delivery boy 6. Handling calls, emails etc Qualifications and Skills Minimum Qualifications: -10th To Graduation. Freshers & Experience are welcome Benefits No Target Fixed Shift Incentives Five Days Working Job Types: Full-time Location: Surat Salary: 15,000 to - 35,000.00 /month Working Days- Monday to Friday (Sunday -Saturday off) Call +91 8511539085 Website - www.votiko.com Where to Apply: All Eligible and Interested candidates need to send their updated resumes to Hr@votiko.com Please only call if you are qualified in above mentioned details. Regards, Votiko Team

Manage large amounts of incoming calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers

Job Summary The Job requires interacting with customers over chats and emails to ensure all issues are resolved to the customer. The job requires them to understand the customer's problem accurately, follow the established procedures to resolve the problem, and communicate with the customers. Responsibilities and Duties As a Customer Service Executive, they will be dealing with our customers from all over WORD. As a the company we take great pride in the level of customer service we deliver to the customers. Required Knowledge, Skills and Abilities: Freshers & Experience candidate both can apply in customer service. We want a Candidate who have a good command in English. (excellent communication in English) Basic knowledge of Excel. Flexible to work in challenging work environment. Result Oriented Must be comfortable with night shift Must be comfortable for Calling. Handling enquiries coordinating/following up accordingly. Good knowledge of MS-office & basic internet. Required Experience and Qualifications Freshers with good communication and written skill. Benefits Training. Incentives. Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Cancel or upgrade accounts. Assist with placement of orders, refunds, or exchanges. whatsapp your cv on 7617770381 hr team

Duties and Responsibilities Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Providing customers with the organization s service and product information. Processing forms, orders, and applications requested by the customers. Identifying, escalating priority issues and reporting to the high-level management. Routing inbound calls to the appropriate resources. Following up complicated customer calls where required. Completing call notes and call reports as necessary and updating them in the CRM. Obtaining and evaluating all relevant data to handle complaints and inquiries. Recording details of comments, inquiries, complaints, and actions taken. Managing administration, communicating and coordinating with internal departments. Other duties as assigned. Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Hindi & Tamil language is must Basic Knowledge in networking and operating system is must

Excellent Opportunity for you to work with India's Leading Call Centers *Fresher Candidates Can Apply Only *Process Inbound Both Domestic / International *Salary - 12K to 25K + Incentive For More Information Contact Miss Ayushi-8826107483 RoleTelecalling/Telemarketing Executive Industry TypeBPO, Call Centre, ITeS Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations Employment TypeFull Time, Permanent Role CategoryVoice Education Call-Hr.Juhi-9654424189,9873047242

Manage Large Amounts of Incoming Calls generate Sales Leads identify and Assess Customers Needs to Achieve Satisfaction build Sustainable Relationships and Trust with Customer Accounts Through Open and Interactive Communication provide Accurate, Valid and Complete Information By Using the Right Methods/tools meet Personal/customer Service Team Sales Targets and Call Handling Quotas handle Customer Complaints, Provide Appropriate Solutions and Alternatives Within the Time Limits; Follow Up to Ensure Resolution.

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com