Inbound processes

Hiring BPO Voice Process Jobs in Chennai... Voice processes can be either inbound or outbound. In inbound processes you'll be handling calls that customer or prospects make. In outbound processes, calls are to be made in order to generate sales or may be to collect dues. For voice positions, one must have excellent communication skills, average computer skills, and the ability to solve the customer's queries quickly. Qualification: Any Qualification Position: Voice Process Languages Known for Voice Process: Tamil / English / Malayalam / Hindi / Telugu Experience: Freshers Salary: 10k to 15k Work Location: Chennai Further Details Contact Nandhini HR 99623@@21948

ROLES & RESPONSIBILITIES: 1.Voice processes can be either inbound or outbound. 2.In inbound processes you'll be handling calls that customer or prospects make. 3.For example, a telecom company outsources its customer support, so in this you'll be handling calls from their customers on the telecom company's behalf. 4.One other example would be that a prospect customer is calling to get more information about a product or service. Location: Chennai Time: Full Time Qualification: Graduation / 12th Experience: 0 to 2 yrs Salary: 8k to 12k (For Freshers) Arrears can also apply. For Further Information Contact Us: HR Abitha 6385235307

ROLES & RESPONSIBILITIES: 1.Voice processes can be either inbound or outbound. 2.In inbound processes you'll be handling calls that customer or prospects make. 3.For voice positions, one must have excellent communication skills, average computer skills, and the ability to solve the customer's queries quickly. ARREARS & FRESHERS / EXPERIENCE CAN ALSO APPLY. Qualification: Any Graduation/ 10th/ 12th Working Hour: Full Time Work location: Chennai Salary: 8k to 15k For Freshers Known languages: Tamil / Telugu / English / Hindi / Kannada Benefits: OT + Incentives + Increments based on ur Performance. Shifts: Both Day / Night Gender: Both Male / Female Candidates can also inform about the details to their family/ friends. For Further Details Feel Free to Contact Us: HR Abitha 63852@35307

We Are looking For Non Voice Process in Chennai Location: job skills: Voice processes can be either inbound or outbound. In inbound processes you'll be handling calls that customer or prospects make. For example, a telecom company outsources its customer support, so in this you'll be handling calls from their customers on the telecom company's behalf. One other example would be that a prospect customer is calling to get more information about a product or service. Qualification: Any Graduation Location: Chennai Timing: Full Time Salary: 10k to 15k For Freshers Exp: Freshers Benefits: OT + Incentives + Increments based on ur Performance ARREARS & FRESHERS / EXPERIENCE CAN ALSO APPLY. For Further More Details Contact Us: HR DEVI ph - 91760 - 74708

Voice processes In inbound processes you'll be handling calls that customer or prospects make. For example, a telecom company outsources its customer support, so in this you'll be handling calls from their customers on the telecom company's behalf. SEND YOUR RESUME ON WHATSAPP (+91-7252-8887-95) HR TEAM

Urgent Requirement For Voice and Non Voice Process... An Urgent Requirement For Domestic Bpo,International Call Center Inbound Processes,voice Process,domestic Calling,tele Caller,customer Calling,technical Process,survey,collection Process,Document Verification,Back Office(Back End)Chat Process,Data Entry,Computer Operator,Customer Care Executive. Salary: 10k to 15k Experience: Freshers. Further Details Contact Nandhini HR 99623@@21948

SERVICENOW ADMIN AND DEVELOPMENT During this 3-day interactive training course you will implement various system administration functions in your own instance, which is a safe sandbox to perform fundamental administration and configuration tasks: • Perform core configuration tasks. • Work with UI Policies, Data Policies, UI Actions, Business Rules and Client Scripts. • Use the Mobile Platform. • Activate Plugins. • Add users, groups, and roles. • Manage data with Tables, the CMDB, Import Sets, and Update Sets. • Work with two key Process Applications: Knowledge Base and Service Catalog. • Create Workflow activities and approvals. • Configure Alerts and Notifications. • View Upgrade History and Status. • Control System Access and Data Security. • Create Baseline Performance Metrics. • Run Reports, configure SLAs, and perform Instance Branding and Customization. • Integrate social IT elements and learn best practices. We weave a scenario throughout our course to present real world, relevant lab exercises. The 3-day class features lecture and group discussions, as well extensive hands-on practice and reinforcement delivered in a wide variety of labs, tech talks, and a comprehensive case study. Click here to view the entire course outline. Who Should Attend This course is designed for new ServiceNow System Administrators, those who are 0-3 months into a new deployment. Prerequisites The Foundations online learning course has six modules which introduce the ServiceNow platform and interface, where you explore what you can do on the platform. Class Schedule (includes 1 hour lunch break)- 3 days. Service now Advanced Administration Are you administering a ServiceNow system and need to fine-tune features based on your organization's needs? Want to learn how to automate more of your company processes? This two-day course provides hands-on practice for implementing new workflows and changing system settings. Best Practices around a core set of ServiceNow applications are detailed and applied to course work. Starting with a Requirements document, students implement workflows and system enhancements to a ServiceNow system that has been in production for approximately 6-12 months. A compelling story is woven throughout the course content and lab work to help students learn to: • Capture class work in update sets to understand their purpose and movement. • Implement new workflows that use a variety of activities to understand how records are generated from workflows. • Coordinate Service Catalog options, including two-step checkout, cart controls, and variables. • Create and link Content Management System (CMS) content blocks and pages to present a menu of services to ServiceNow users. • Use a database view and trend data to do reporting. Field color assignment and security controls are discussed in relation to reporting. • Implement a Web Services integration and learn about the possible data paths into ServiceNow. • Set system controls that direct the right data to the right users at the right time. • Investigate performance issues, learn troubleshooting tools, and use system logs to find issues. Who should attend: This course is designed for ServiceNow administrators and consultants who maintain ServiceNow systems that have been in production for approximately 6-12 months and successfully passed the System Administration certification. Prerequisites • Certified System Administrator • Students should work all of the exercises and labs from lessons 1 – 8 of CodeAcademy's JavaScript course. • scripting in ServiceNow is highly recommended Course Details: • 2 day, Onsite Instructor Led training course Scripting in Service Now Need to take advantage of the extensibility of ServiceNow? Want to add new functionality or modify the baseline behavior of your instance? If so, attend Scripting in ServiceNow to learn how to use our JavaScript API. This class begins with client side scripting and transitions to server side scripting. You will write, test, and debug scripts using real-world, relevant lab exercises. The class features lecture and discussion as well extensive hands-on practice and reinforcement delivered in a wide variety of lab activities. During this interactive training course you will perform scripting functions in your own instance. This will provide a safe sandbox for practicing and becoming comfortable with both client side and server side scripting, including UI policies, business rules, and best practices. The course content and lab work help students learn to: • Determine when it is appropriate to script • Configure a ServiceNow instance for Scripting • Write, test, and debug client side scripts o Client Scripts o UI Policies o UI Scripts • Write, test, and debug server side scrip o Business Rules o UI Actions o Script Actions o Workflow Scripts o Scheduled Jobs o Develop Scripting best practices o Write, test, and debug Script Includes o On Demand Functions o Server side o Client/Server • Manage Events Who should attend? Experienced ServiceNow System Administrators wishing to extend the functionality of their instance. We recommend that you have a minimum of 3-6 months of experience with the ServiceNow platform and have attended the System Administration course. System Administration certification is preferred. Prerequisites Ability to write, test, and debug JavaScript. Course Details: 3 day, Onsite Instructor Led training course. SERVICE NOW ONLINE TRAINING COURSE CONTENT: 1) INTRODUCTION TO SERVICENOW TRAINING • Introduction to service now instances & Process • SNC Navigations • SNC Applications and Modules • Forms, Lists and Tables 2) BASIC FORMS AND LIST MODIFICATIONS AND ADMINISTRATION • Personalizing Forms • Creating new sections in forms • Personalizing Lists and List controls • Introduction to Different types of Fields • Dependent choice field creation 3) CONFIGURING USERS AND GROUPS AND ADMINISTRATION • Users • Groups • Roles • Roles tagging to users and groups 4) TABLES & COLUMNSAND ADMINISTRATION • Introduction, schema map, creating tables adding fields etc. • Auditing tables and fields • Skipping a field from Auditing • Recovering deleted data 5) APPLICATIONS AND MODULESAND ADMINISTRATION Creating and modifying applications and modules and other related activities of Servinow admin Limiting access of Applications and modules to specific set of roles 6) INTRODUCTION ON DIFFERENT MODULES • Incident Management • Problem Management • Change Management and it’s workflows • Servicenow Training developer Level Management 7) CHANGE MANAGEMENT • Different types of change requests and their significance • Change Types and Respective workflows • Risk Assessment Plugin activation • Risk Questionnaires configuration and defining thresholds and conditions • Approvals debugging in workflows • Creating Dynamic approvals 8) SERVICE LEVEL MANAGEMENT • SLA definitions and triggering conditions • SLA schedules • Excluding and Including holidays in Schedules • Retroactive start usage in SLA • SLA workflow and Notifications on breach 9) SERVICENOW TRAINING CATALOG • Introduction to Items and Categories • Record Producers • Introduction to Variables and Variable Sets. • Creating workflows • Associating workflows to Items 10) EMAIL NOTIFICATIONS AND EVENTS • Email notification creation(when to trigger, whom to trigger, What content to send) • Templates utilization in email notification • Events creation • Email notification through events • Email notification in workflow via notification and events • Send to event creator usage • Email Inbound and Outbound server properties setting • Debugging mail sending issues 11) IMPORT SETS AND TRANSFORM MAPS • Data load through excel • Transform Mapping(Auto and Manual mapping) • Transform Scripts to restrict inserts and update • Data source creation (FTP,JDBC,LDAP,files like excel,csv) • Utilizing data source in Data loads • Scheduled Imports 12) CMDB AND DISCOVERY • CMDB purpose in incident & problem & change request • CMDB classes structure • Data load using import sets into CMDB • CMDB relationships creation • Different ways how data come into CMDB(importsets,discovery,3rd party CMDB integration) • Discovery purpose • Help the helpdesk in ServiceNow • How to enable Discovery in Snow 13) SCRIPTING • Client Side scripting • Client Scripts (Intro, How to write and use) • UI Policy (Intro, How to write and use) • Server Side scripting • UI Action (Intro, How to write and use) • Business Rules and Global Business Rules (Intro, How to write and use) • Script Include 14) UPDATE SET • Creating an update set • Using an update set • Creating update source • Retrieving update sets • Moving changes between instances • Errors skipping and checking • Advantages and best practices 15) REPORTS, GAUGES AND HOMEPAGE • Creating Quick reports from lists • Creating Reports, Gauges and Homepages • Various types of reports and usage • Using Script Includes in reports • Scheduling reports • Report Administration 16) INBOUND EMAIL ACTIONS 17) ACCESS CONTROL RULES (ACL) 18) MID SERVER INSTALLATION • Mid Server setup download • MID Server configurations • Running MID servernow Training • Debugging MID server issues 19) SSO AND LDAP BASICS AND PROCESS • Purpose of SSO and LDAP • SSO considerations and requirements basics • SSO properties configurations • LDAP server configurations • LDAP OU definitions, Data Sources and Transforms

KEY SKILLS: A Voice process consists of two processes which are inbound voice process and Outbound Voice process. Inbound Voice process: As the name implies, this process handles all incoming calls of the customers and these calls may be regarding various types of issues. POSTED BY COMPANY GSINFOTECH JOB LOCATION: CHENNAI QUALIFICATION:DIPLOMA EXPERIENCE: 1yrs SALARY: 10K TO 12K TIME: 9:00 am To 5:00 am REGARDS HR CHARU 9840145977

Dear Candidates, Designation : .Customer representative officer Candidate should have good communication in Tamil ,English Gujarati,Banglai,Urdu And Tamil Qualification -Graduates / Under Graduates fresher Experience - Fresher with excellent communication skills Hiring for Inbound/Outbound processes. hiring in both process in domestic as well as in international. Freshers / Experienced Good Communication skills Hiring BPOÂ Executive Looking for Candidates for VOICE Process only. Openings only at Executive level. ( If interested please apply to this job ) Regius Global Hr Anand Address : Apartment,Plot no-92,Sec-1,Sanpada ,Navi mumbai,Get down at vashi station,towards end,next to platform no 4, u will see auto stand or parking lot,come straight towards soham building &then take 2nd left Regius Global Anand Mob 9619801338

HIRING FOR AEGIS BPO FOR INTERNATIONAL BPO FOR VOICE PROCESS UPSELLING, COLLECIONS, INBOUND SALES AND CUSTOMER SERVICES PROCESSES FOR UK AND US SHIFT. SALARY RANGE 18K TO 24K IN HAND DEPENDING ON THE CANDIDATE PROFILE CANDIDATES CAN CALL ME ON THIS NUMBER 8884323563 aegis is hiring for AUS/ US customer service/ up selling/ sales process. Only 2 rounds of interview Salary up to 24k net take home + Incentives overtime bonus & Amazing incentives. 2 Rotational off available. Interview Rounds:- HR Operations Note: - All these rounds are held @ our office. First step Consultancy, Btm 2nd stage opposite to novel business center, Near to Silk board, Bangalore. For Further details contact himaja :9036035097 himaja.firststep@gmail.com Refer your friend: Do Refer your friends by forwarding this mail and they can also attend the interview and get an opportunity to work along with you. -----------------------------------Your job search ends here---------------------------------------

Votiko Professionals who are willing to take high volume of inbound / Outbound calls. It is expected that the best of those who handle such a profile with discipline, initiative and consistency, apart from opportunities to grow with us, also set themselves up for an exciting career in Customer service. Roles & Responsibilities: Interact with customers to provide information in response to inquiries, Concerns, and requests about products and services, up sell products and services, follow standard processes and procedures. Redirect problems to appropriate resources. Qualifications: 12th/Diploma/Undergraduates/BE /Btech and Graduates from any stream are eligible to apply. Freshers & candidates with prior relevant (BPO) and non-relevant (other domain) experience are eligible to apply. Desired candidate profile: Excellent Verbal and Written Communication - ENGLISH LANGUAGE Good logical reasoning & analytical skills, excellent customer service skills, Able to interact with customers via chat, should be able to answer servicing questions Training will be provided by company. Shifts: Night Shifts (5 days Working). Location: Surat Salary: 15,000 to - 35,000.00 /month Working Days- Monday to Friday (Sunday -Saturday off) Call +91 8511539085 Website - www.votiko.com Where to Apply: All Eligible and Interested candidates need to send their updated resumes to Hr@votiko.com. Please only call if you are qualified in above mentioned details. Regards, Votiko Team

JOB FOR 2019 to 2021 FRESHERS for BPO Call Center Minimum 0 to 1 Year experience into any International Voice process Should be flexible working for Office and Home 5 Days of Work JOB FOR 2020 & 2021 FRESHERS.... Here you need to apply soon. Mediators Hiring Freshers in Call Center in Chennai Interested candidates can apply immediate. Candidate Description Candidate with EXCELLENT ENGLISH/TAMIL communication skills. Additional language communication a plus(HINDI/TELUGU/MALAYALAM) Strong customer service background and positive attitude Highly self motivated, willing to learn and quick adaptation to new processes within lesser time frame Job Description: Pure day shift job. Responsibility to handle issues & queries from the customer. Good Customer Service Skills. Should Handle Inbound/Outbound Calls Qualification: Any Degree/ Diploma (BE / B Tech / MBA/ MCA can also apply) Age: Below 28 yrs Salary: 10000 to 15000/- PM Incentives Rs 1000 to 3000 PM Interview Timing: 09:30 am to 01:00 pm Regards, INDHU -HR 89396 and 40910