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UK/ US Tech Support Process (INBOUND) Payout 5$ per Hour per agent Working Days : Monday To Friday (weekdays) Shift : 1 Shift (8 Hours * 1 Shifts) Payment Cycle : 37 Days (30 Days Working & 7 Days Payment) Training Period : 7 Days Contract – 11 month No. of Seats : 5 Direct Client Sign-up Providing details about the clients card ,flights, etc.

Eligibility! • Excellent Communication Skills In English • Undergraduate with minimum 6 months of experience in BPO • Graduate with tech qualification like B.E, B. tech, B. Sc, and BCA • Basic Knowledge Of E-Commerce/ IP/ E-Mail Configuration/ Security Settings • Comfortable Working in Rotational Shifts What Are We Offering? *Salary Slab: 2.04 lpa to 3.00 lpa, *15 days guest house accommodation (for outside Indore candidates) *Travel Reimbursement Job Location: Indore and Jaipur, Interview: Telephonic, PH: 9995009220.

Tech learning Solution (TLS) is a centre of excellence in information & technology. TLS offers extensive training courses designed to upskill a workforce and provide job opportunities for candidates About the Internship: Selected intern's day-to-day responsibilities include: 1. Work on email marketing automation campaigns 2. Handle marketing automation platforms 3. Manage content marketing for integrated marketing campaigns 4. Manage Facebook, Twitter, LinkedIn and Instagram accounts 5. Run inbound marketing campaigns 6. Work closely with the design team to develop high impact marketing assets Eligibility:Any Graduate, Students pursuing Graduation Benefits of internship: -Knowledge on the technology -Project Training and Implementation -Internship Certificate. -Job assistance

We have genuine inbound projects for your call center. We have domestic inbound, telecom inbound, chat support, customer support inbound, E-commerce inbound, Banking inbound and other kinds of inbound process. For more details kindly contact Matrix Info Tech. Agent ID : STPUNE02 Contact Person : Farhan Khan Company Name : Matrix Info Tech Email ID : matrix.infotech.bpo@gmail.com Contact No. : +91-7800729581 / +91-9990132853 Web URL : www.bpoprojects.co.in

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SERVICENOW ADMIN AND DEVELOPMENT During this 3-day interactive training course you will implement various system administration functions in your own instance, which is a safe sandbox to perform fundamental administration and configuration tasks: • Perform core configuration tasks. • Work with UI Policies, Data Policies, UI Actions, Business Rules and Client Scripts. • Use the Mobile Platform. • Activate Plugins. • Add users, groups, and roles. • Manage data with Tables, the CMDB, Import Sets, and Update Sets. • Work with two key Process Applications: Knowledge Base and Service Catalog. • Create Workflow activities and approvals. • Configure Alerts and Notifications. • View Upgrade History and Status. • Control System Access and Data Security. • Create Baseline Performance Metrics. • Run Reports, configure SLAs, and perform Instance Branding and Customization. • Integrate social IT elements and learn best practices. We weave a scenario throughout our course to present real world, relevant lab exercises. The 3-day class features lecture and group discussions, as well extensive hands-on practice and reinforcement delivered in a wide variety of labs, tech talks, and a comprehensive case study. Click here to view the entire course outline. Who Should Attend This course is designed for new ServiceNow System Administrators, those who are 0-3 months into a new deployment. Prerequisites The Foundations online learning course has six modules which introduce the ServiceNow platform and interface, where you explore what you can do on the platform. Class Schedule (includes 1 hour lunch break)- 3 days. Service now Advanced Administration Are you administering a ServiceNow system and need to fine-tune features based on your organization's needs? Want to learn how to automate more of your company processes? This two-day course provides hands-on practice for implementing new workflows and changing system settings. Best Practices around a core set of ServiceNow applications are detailed and applied to course work. Starting with a Requirements document, students implement workflows and system enhancements to a ServiceNow system that has been in production for approximately 6-12 months. A compelling story is woven throughout the course content and lab work to help students learn to: • Capture class work in update sets to understand their purpose and movement. • Implement new workflows that use a variety of activities to understand how records are generated from workflows. • Coordinate Service Catalog options, including two-step checkout, cart controls, and variables. • Create and link Content Management System (CMS) content blocks and pages to present a menu of services to ServiceNow users. • Use a database view and trend data to do reporting. Field color assignment and security controls are discussed in relation to reporting. • Implement a Web Services integration and learn about the possible data paths into ServiceNow. • Set system controls that direct the right data to the right users at the right time. • Investigate performance issues, learn troubleshooting tools, and use system logs to find issues. Who should attend: This course is designed for ServiceNow administrators and consultants who maintain ServiceNow systems that have been in production for approximately 6-12 months and successfully passed the System Administration certification. Prerequisites • Certified System Administrator • Students should work all of the exercises and labs from lessons 1 – 8 of CodeAcademy's JavaScript course. • scripting in ServiceNow is highly recommended Course Details: • 2 day, Onsite Instructor Led training course Scripting in Service Now Need to take advantage of the extensibility of ServiceNow? Want to add new functionality or modify the baseline behavior of your instance? If so, attend Scripting in ServiceNow to learn how to use our JavaScript API. This class begins with client side scripting and transitions to server side scripting. You will write, test, and debug scripts using real-world, relevant lab exercises. The class features lecture and discussion as well extensive hands-on practice and reinforcement delivered in a wide variety of lab activities. During this interactive training course you will perform scripting functions in your own instance. This will provide a safe sandbox for practicing and becoming comfortable with both client side and server side scripting, including UI policies, business rules, and best practices. The course content and lab work help students learn to: • Determine when it is appropriate to script • Configure a ServiceNow instance for Scripting • Write, test, and debug client side scripts o Client Scripts o UI Policies o UI Scripts • Write, test, and debug server side scrip o Business Rules o UI Actions o Script Actions o Workflow Scripts o Scheduled Jobs o Develop Scripting best practices o Write, test, and debug Script Includes o On Demand Functions o Server side o Client/Server • Manage Events Who should attend? Experienced ServiceNow System Administrators wishing to extend the functionality of their instance. We recommend that you have a minimum of 3-6 months of experience with the ServiceNow platform and have attended the System Administration course. System Administration certification is preferred. Prerequisites Ability to write, test, and debug JavaScript. Course Details: 3 day, Onsite Instructor Led training course. SERVICE NOW ONLINE TRAINING COURSE CONTENT: 1) INTRODUCTION TO SERVICENOW TRAINING • Introduction to service now instances & Process • SNC Navigations • SNC Applications and Modules • Forms, Lists and Tables 2) BASIC FORMS AND LIST MODIFICATIONS AND ADMINISTRATION • Personalizing Forms • Creating new sections in forms • Personalizing Lists and List controls • Introduction to Different types of Fields • Dependent choice field creation 3) CONFIGURING USERS AND GROUPS AND ADMINISTRATION • Users • Groups • Roles • Roles tagging to users and groups 4) TABLES & COLUMNSAND ADMINISTRATION • Introduction, schema map, creating tables adding fields etc. • Auditing tables and fields • Skipping a field from Auditing • Recovering deleted data 5) APPLICATIONS AND MODULESAND ADMINISTRATION Creating and modifying applications and modules and other related activities of Servinow admin Limiting access of Applications and modules to specific set of roles 6) INTRODUCTION ON DIFFERENT MODULES • Incident Management • Problem Management • Change Management and it’s workflows • Servicenow Training developer Level Management 7) CHANGE MANAGEMENT • Different types of change requests and their significance • Change Types and Respective workflows • Risk Assessment Plugin activation • Risk Questionnaires configuration and defining thresholds and conditions • Approvals debugging in workflows • Creating Dynamic approvals 8) SERVICE LEVEL MANAGEMENT • SLA definitions and triggering conditions • SLA schedules • Excluding and Including holidays in Schedules • Retroactive start usage in SLA • SLA workflow and Notifications on breach 9) SERVICENOW TRAINING CATALOG • Introduction to Items and Categories • Record Producers • Introduction to Variables and Variable Sets. • Creating workflows • Associating workflows to Items 10) EMAIL NOTIFICATIONS AND EVENTS • Email notification creation(when to trigger, whom to trigger, What content to send) • Templates utilization in email notification • Events creation • Email notification through events • Email notification in workflow via notification and events • Send to event creator usage • Email Inbound and Outbound server properties setting • Debugging mail sending issues 11) IMPORT SETS AND TRANSFORM MAPS • Data load through excel • Transform Mapping(Auto and Manual mapping) • Transform Scripts to restrict inserts and update • Data source creation (FTP,JDBC,LDAP,files like excel,csv) • Utilizing data source in Data loads • Scheduled Imports 12) CMDB AND DISCOVERY • CMDB purpose in incident & problem & change request • CMDB classes structure • Data load using import sets into CMDB • CMDB relationships creation • Different ways how data come into CMDB(importsets,discovery,3rd party CMDB integration) • Discovery purpose • Help the helpdesk in ServiceNow • How to enable Discovery in Snow 13) SCRIPTING • Client Side scripting • Client Scripts (Intro, How to write and use) • UI Policy (Intro, How to write and use) • Server Side scripting • UI Action (Intro, How to write and use) • Business Rules and Global Business Rules (Intro, How to write and use) • Script Include 14) UPDATE SET • Creating an update set • Using an update set • Creating update source • Retrieving update sets • Moving changes between instances • Errors skipping and checking • Advantages and best practices 15) REPORTS, GAUGES AND HOMEPAGE • Creating Quick reports from lists • Creating Reports, Gauges and Homepages • Various types of reports and usage • Using Script Includes in reports • Scheduling reports • Report Administration 16) INBOUND EMAIL ACTIONS 17) ACCESS CONTROL RULES (ACL) 18) MID SERVER INSTALLATION • Mid Server setup download • MID Server configurations • Running MID servernow Training • Debugging MID server issues 19) SSO AND LDAP BASICS AND PROCESS • Purpose of SSO and LDAP • SSO considerations and requirements basics • SSO properties configurations • LDAP server configurations • LDAP OU definitions, Data Sources and Transforms

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Openings for Part time & Full time Free Recruitment Firm…Free Jobs …NO Registration Fees Direct Walk in for MNC companies Position: Voice Customer Support: (Inbound /Outbound) 500 Vacancy, Receptionist .Data Hiring /NoN voice Process/ Data entry /Retail/Tech support /Tech voice process/Collection executive/ Language: English+ Kannada/ Hindi/ Telugu/Tamil /Malayalam any one Language Educational Qualification: - 10th Pass, Under Graduates (10+2),ITI, Graduates. (10 +2 +3), Diploma Holders. (10+ 3). - Fresher's. /Experience . - Domestic and Retails/ sales /Show room/ Job Timings: Rotation Shift Salary: Rs. 8,000-15,000 (Based on Qualification, Experience & Interview Performance) Part time 1. Location: MG Road Languages: English + Kannada / English + Hindi Salary:4500k Shift Time: 6PM -10.30P 6.30PM - 11 7PM -11.30PM No cab 2. Location: Shivajinagara Languages: English + Kannada / English + Hindi Salary:4500K Shift Time: Girls: 3PM - 8PM / 4PM - 9PM Boys: 5PM- 10PM / 6PM - 11PM No cab For Spot offer CALL : CALL : SNEHA -9916914776 / VARSHA- 9916891556 / KUSHI-9916891272/ SONALI-8884009090 (Limited positions left First Come first/ Best Offer) Interview Timings: Monday to Saturday (9AM to 3PM) ADDRES: Straightway Innovations 33/1, H.1st Floor, 8th cross ,Opp Bata Show Room,Near Police station, Wilson garden CALL : CALL : SNEHA -9916914776 / VARSHA- 9916891556 / KUSHI-9916891272/ SONALI-8884009090

Tamil call center in chennai for freshers 2018 to 2021 Job Description: Pure day shift job. Responsibility to handle issues & queries from the customer. Good Customer Service Skills. Should Handle Inbound/Outbound Calls.Qualification: Any Degree/ Diploma (BE / B Tech / MBA/ MCA can also apply) Age: Below 25 yrs Salary: 10.5k to 15.5k PM Incentives Rs 1000 to 3000 PM Interview Timing: 09:30 am to 01:00 pm Regards, INDHU -HR 89396 and 40910

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