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SERVICENOW ADMIN AND DEVELOPMENT During this 3-day interactive training course you will implement various system administration functions in your own instance, which is a safe sandbox to perform fundamental administration and configuration tasks: • Perform core configuration tasks. • Work with UI Policies, Data Policies, UI Actions, Business Rules and Client Scripts. • Use the Mobile Platform. • Activate Plugins. • Add users, groups, and roles. • Manage data with Tables, the CMDB, Import Sets, and Update Sets. • Work with two key Process Applications: Knowledge Base and Service Catalog. • Create Workflow activities and approvals. • Configure Alerts and Notifications. • View Upgrade History and Status. • Control System Access and Data Security. • Create Baseline Performance Metrics. • Run Reports, configure SLAs, and perform Instance Branding and Customization. • Integrate social IT elements and learn best practices. We weave a scenario throughout our course to present real world, relevant lab exercises. The 3-day class features lecture and group discussions, as well extensive hands-on practice and reinforcement delivered in a wide variety of labs, tech talks, and a comprehensive case study. Click here to view the entire course outline. Who Should Attend This course is designed for new ServiceNow System Administrators, those who are 0-3 months into a new deployment. Prerequisites The Foundations online learning course has six modules which introduce the ServiceNow platform and interface, where you explore what you can do on the platform. Class Schedule (includes 1 hour lunch break)- 3 days. Service now Advanced Administration Are you administering a ServiceNow system and need to fine-tune features based on your organization's needs? Want to learn how to automate more of your company processes? This two-day course provides hands-on practice for implementing new workflows and changing system settings. Best Practices around a core set of ServiceNow applications are detailed and applied to course work. Starting with a Requirements document, students implement workflows and system enhancements to a ServiceNow system that has been in production for approximately 6-12 months. A compelling story is woven throughout the course content and lab work to help students learn to: • Capture class work in update sets to understand their purpose and movement. • Implement new workflows that use a variety of activities to understand how records are generated from workflows. • Coordinate Service Catalog options, including two-step checkout, cart controls, and variables. • Create and link Content Management System (CMS) content blocks and pages to present a menu of services to ServiceNow users. • Use a database view and trend data to do reporting. Field color assignment and security controls are discussed in relation to reporting. • Implement a Web Services integration and learn about the possible data paths into ServiceNow. • Set system controls that direct the right data to the right users at the right time. • Investigate performance issues, learn troubleshooting tools, and use system logs to find issues. Who should attend: This course is designed for ServiceNow administrators and consultants who maintain ServiceNow systems that have been in production for approximately 6-12 months and successfully passed the System Administration certification. Prerequisites • Certified System Administrator • Students should work all of the exercises and labs from lessons 1 – 8 of CodeAcademy's JavaScript course. • scripting in ServiceNow is highly recommended Course Details: • 2 day, Onsite Instructor Led training course Scripting in Service Now Need to take advantage of the extensibility of ServiceNow? Want to add new functionality or modify the baseline behavior of your instance? If so, attend Scripting in ServiceNow to learn how to use our JavaScript API. This class begins with client side scripting and transitions to server side scripting. You will write, test, and debug scripts using real-world, relevant lab exercises. The class features lecture and discussion as well extensive hands-on practice and reinforcement delivered in a wide variety of lab activities. During this interactive training course you will perform scripting functions in your own instance. This will provide a safe sandbox for practicing and becoming comfortable with both client side and server side scripting, including UI policies, business rules, and best practices. The course content and lab work help students learn to: • Determine when it is appropriate to script • Configure a ServiceNow instance for Scripting • Write, test, and debug client side scripts o Client Scripts o UI Policies o UI Scripts • Write, test, and debug server side scrip o Business Rules o UI Actions o Script Actions o Workflow Scripts o Scheduled Jobs o Develop Scripting best practices o Write, test, and debug Script Includes o On Demand Functions o Server side o Client/Server • Manage Events Who should attend? Experienced ServiceNow System Administrators wishing to extend the functionality of their instance. We recommend that you have a minimum of 3-6 months of experience with the ServiceNow platform and have attended the System Administration course. System Administration certification is preferred. Prerequisites Ability to write, test, and debug JavaScript. Course Details: 3 day, Onsite Instructor Led training course. SERVICE NOW ONLINE TRAINING COURSE CONTENT: 1) INTRODUCTION TO SERVICENOW TRAINING • Introduction to service now instances & Process • SNC Navigations • SNC Applications and Modules • Forms, Lists and Tables 2) BASIC FORMS AND LIST MODIFICATIONS AND ADMINISTRATION • Personalizing Forms • Creating new sections in forms • Personalizing Lists and List controls • Introduction to Different types of Fields • Dependent choice field creation 3) CONFIGURING USERS AND GROUPS AND ADMINISTRATION • Users • Groups • Roles • Roles tagging to users and groups 4) TABLES & COLUMNSAND ADMINISTRATION • Introduction, schema map, creating tables adding fields etc. • Auditing tables and fields • Skipping a field from Auditing • Recovering deleted data 5) APPLICATIONS AND MODULESAND ADMINISTRATION Creating and modifying applications and modules and other related activities of Servinow admin Limiting access of Applications and modules to specific set of roles 6) INTRODUCTION ON DIFFERENT MODULES • Incident Management • Problem Management • Change Management and it’s workflows • Servicenow Training developer Level Management 7) CHANGE MANAGEMENT • Different types of change requests and their significance • Change Types and Respective workflows • Risk Assessment Plugin activation • Risk Questionnaires configuration and defining thresholds and conditions • Approvals debugging in workflows • Creating Dynamic approvals 8) SERVICE LEVEL MANAGEMENT • SLA definitions and triggering conditions • SLA schedules • Excluding and Including holidays in Schedules • Retroactive start usage in SLA • SLA workflow and Notifications on breach 9) SERVICENOW TRAINING CATALOG • Introduction to Items and Categories • Record Producers • Introduction to Variables and Variable Sets. • Creating workflows • Associating workflows to Items 10) EMAIL NOTIFICATIONS AND EVENTS • Email notification creation(when to trigger, whom to trigger, What content to send) • Templates utilization in email notification • Events creation • Email notification through events • Email notification in workflow via notification and events • Send to event creator usage • Email Inbound and Outbound server properties setting • Debugging mail sending issues 11) IMPORT SETS AND TRANSFORM MAPS • Data load through excel • Transform Mapping(Auto and Manual mapping) • Transform Scripts to restrict inserts and update • Data source creation (FTP,JDBC,LDAP,files like excel,csv) • Utilizing data source in Data loads • Scheduled Imports 12) CMDB AND DISCOVERY • CMDB purpose in incident & problem & change request • CMDB classes structure • Data load using import sets into CMDB • CMDB relationships creation • Different ways how data come into CMDB(importsets,discovery,3rd party CMDB integration) • Discovery purpose • Help the helpdesk in ServiceNow • How to enable Discovery in Snow 13) SCRIPTING • Client Side scripting • Client Scripts (Intro, How to write and use) • UI Policy (Intro, How to write and use) • Server Side scripting • UI Action (Intro, How to write and use) • Business Rules and Global Business Rules (Intro, How to write and use) • Script Include 14) UPDATE SET • Creating an update set • Using an update set • Creating update source • Retrieving update sets • Moving changes between instances • Errors skipping and checking • Advantages and best practices 15) REPORTS, GAUGES AND HOMEPAGE • Creating Quick reports from lists • Creating Reports, Gauges and Homepages • Various types of reports and usage • Using Script Includes in reports • Scheduling reports • Report Administration 16) INBOUND EMAIL ACTIONS 17) ACCESS CONTROL RULES (ACL) 18) MID SERVER INSTALLATION • Mid Server setup download • MID Server configurations • Running MID servernow Training • Debugging MID server issues 19) SSO AND LDAP BASICS AND PROCESS • Purpose of SSO and LDAP • SSO considerations and requirements basics • SSO properties configurations • LDAP server configurations • LDAP OU definitions, Data Sources and Transforms

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In multiple ways in which, this shift in behavior should be a boon for travel brands the character of Travel Booking Website permits companies to succeed clients in a much more targeted manner, and at a way lower price, than too early channels. However, the promise of search doesn’t invariably deliver. All too usually travel brands develop search optimized content/advertising campaigns that don't turn out the expected results. Why will this happen? Frequently it’s because marketers fail to properly perceive the nuances of however travelers use Travel Booking Website as a part of their travel planning. Particularly, travel brands typically fail to require under consideration these four essential facts when developing their search engine methods. To start with, it’s vital for marketers to grasp however indispensable Travel Booking Website has become the travel planning method. 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The entire tours and travel industry through organized continues to be terribly fragmented. Simply booking alone may facilitate keep track of the income but the expenses, accounting and reporting feature isn't a part of these free travel booking system. Thus 1st let’s check up on what are the various aspects that require to be tracked in tours and travels business which will then lead us to options one should seek in an exceedingly paid or free Travel Booking system. Global GDS is one of the leading Travel Booking System solutions providing companies that provide their clients with feature-rich travel software including flights. Global GDS is a world-class organization with a focus on delivering quality services to travel companies. We are known for delivering a premier travel solution system to our customers worldwide. 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Global GDS is your one-stop-shop for enhancing your Online Travel Business's Digital Platform. Our customized Online Travel Booking Engine is a package filled with exciting solutions that make it much easier for travel agencies, tour operators, airlines, and hotels to run their businesses toward growth and goals. We have an expert team to create that kind of portal that offers air ticket booking for domestic and international airlines, hotel booking for domestic and international hotels, and a bus booking engine that allows users to book buses all across along with their desired location. Our online booking tool has been named one of the "Best Self Booking Tools" as it automates the entire business travel process. With our online booking tool, you can find the best deals on flights, hotels, cars, and trains in a few clicks. You can easily make all of your business bookings from anywhere, at any time, and on any device. 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Supporting Travel Agencies, tour operators, hotel resellers, airlines, and hotels to maintain, handle and do business online by connecting with suppliers and customers all the time, we build custom-made products to support various channels viz., B2B and B2C. Our travel software services for tour operators, travel agencies, DMCs, aggregators, booking portals, and suppliers like hotels and airlines include a comprehensive set of tools ranging from online reservations to back-office automation. Expand your sales with 24/7 online travel booking for your B2C & B2B Travel Business: Global GDS sets up an online travel booking platform tailored to your business’ needs. We have a wealth of features to meet the needs of the modern travel industry while also increasing your business's ROI. Our online ticketing booking engine app allows your customers to book tickets from your website portal and mobile apps, as well as automate your sales and manage your business from anywhere at any time. With our online booking app, you can now book travel tickets 24x7. We provide a complete solution for your travel operations business. We also offer ready-made software applications for your tourism management business. Our ready-made travel booking software system can be easily customized to meet your specific business requirements. We provide a streamlined online booking process, as well as inventory management features, package customization, and so on. You can easily maximize booking with travel booking software. Travel search and booking platform by Global GDS: The Global GDS team considered the key challenges of our clients - OTAs and other travel companies - when developing a customizable solution for online travel booking. Based on their basic requirements, our team created a modular platform that is pre-integrated with GDSs and flight content suppliers. We provide web-based Travel Agency Software that can be used by any travel website, including hotels, resorts, airlines, and rental car companies. Travel software is created for Travel Operators and Inbound Tour Operators who make reservations for travelers. Global GDS Travel Reservation Software allows you to book flights, hotels, rental cars, tour packages, and cruises. Users can book tickets online by comparing prices using the Travel Reservation System. Booking engines provide error-free booking. This is made more effective by integrating APIs. Our developers seamlessly integrate with popular GDS APIs such as Sabre, Amadeus, and Travelport, providing access and distribution to a wide range of sales channels. We can add features like price comparison tools, dynamic pricing engines, travel packages, transfer management, insurance options, and mobile ticketing to your Travel Booking software. B2B booking engines for wholesalers and online travel agencies (OTAs): Destination management companies (DMCs), travel wholesalers (bed banks, consolidators), or large OTAs with extensive inventory use B2B booking engines to sell products and services in bulk to other businesses, such as smaller travel agencies or corporate clients. Travel products are booked directly by end users in the B2C business model. This type of booking engine is used by airline and hotel websites, hotel reservation systems, online travel agencies (OTAs), and other retailers. Corporate or B2E booking engines for TMCs and business travelers. Corporate IBEs meet the standards of travel management companies (TMCs) and their customers — enterprises. Employees can book business trips on behalf of their business using a platform powered by a B2E booking engine. The organization's travel policy establishes business rules, which may include spending and other constraints depending on the employee's status. Key Benefits of our Online Travel Booking Portals: Bookings ensured 24×7. Our expertise in software design and development ensures that our Booking Engine integrates seamlessly with your existing website or portal. Manage your business from anywhere and at any time. Low operational costs. Reduced human error. Increased performance efficiency. Contact us to learn more about our expertise in mobile and website app development, online booking engines, travel portals, software modernization, and consulting services. For more details, Pls visit our website: https://www.trawex.com/online-travel-booking.php

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