Incident service desk

Duties and responsibilities Provide General IT end-user support including: • Resetting passwords. • Interact via telephone, e-mail and WhatsApp one with customers to perform diagnostics and resolve technical problems. • Provide first level contact and convey resolutions to customer issues utilizing a knowledge base. • Properly escalate unresolved issues to the next level of support with strong supporting documentation. • Keep peers and management informed of trends, significant problems, and unexpected delays. • Utilize excellent customer service skills and exceed customers’ expectations • Recommended procedure modifications or improvements. • Preserve and grow your knowledge of Service Desk procedures, products and services. • Strong attention to detail and strong communication skills (both written and oral) • Excellent work ethic • Problem-solving skills Sir, if any of your students want any kind of software, then we install remote online and sir our price is very reasonable Providing services Windows & Mac, Such as graphic software editing software, architect software and many more, And our team is 100% Secure and Genuine. Our website below link is below Whatsapp: +91 show contact info https://www.applelaptopservicecenter.net/index.html https://www.facebook.com/AppleLaptopServiceCentremumbai/

Duties and responsibilities Provide General IT end-user support including: • Resetting passwords. • Interact via telephone, e-mail and WhatsApp one with customers to perform diagnostics and resolve technical problems. • Provide first level contact and convey resolutions to customer issues utilizing a knowledge base. • Properly escalate unresolved issues to the next level of support with strong supporting documentation. • Keep peers and management informed of trends, significant problems, and unexpected delays. • Utilize excellent customer service skills and exceed customers’ expectations • Recommended procedure modifications or improvements. • Preserve and grow your knowledge of Service Desk procedures, products and services. • Strong attention to detail and strong communication skills (both written and oral) • Excellent work ethic • Problem-solving skills Sir, if any of your students want any kind of software, then we install remote online and sir our price is very reasonable Providing services Windows & Mac, Such as graphic software editing software, architect software and many more, And our team is 100% Secure and Genuine. Our website below link is below Whatsapp: +91 show contact info

DeskXpand is a one-stop solution packed for enterprise business with multiple customer-centric features that ease the work of support staff and helps businesses deliver better customer services.

Front Desk Representative Keeping front desk tidy and presentable with all necessary material. Greeting and welcoming desks as they approach the front desk. Answering questions and addressing complaints. Answer all incoming calls and redirect them or keep messages Check, sort and forward emails Take up other duties as assigned (travel arrangements, schedules etc.) Familiarity with office machines (e.g. fax, printer etc.) Proficient in English (oral and written) Excellent knowledge of MS Office (especially Excel and Word) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation

SIAM- Service Level Management / Reporting. Interfacing with the Incident, Problem and Change Management processes to assure that Service Levels Agreement

Recruiting Immediately for Front Desk/Admin Officer Company: EDM SOFTWARE SOLUTION Location: Coimbatore, Tamil Nadu, India Description: EDM SOFTTECH SOLUTION PVT LTD COMPANY Coimbatore 9791684242 Job Description: Front Office Email Management, Office Facility Service Contract, Email and Letter drafting, Office Calls Management, Office Administration Designation: * Admin Qualification: Any Basic Degree [UG, PG] Experience: 2-4 years experienced in Same Field Work Place: Germany Attractive Salary will be offered by company based on your profile Freshers also can apply Skills: Basic THANKS AND REGARDS EDM SOFTWARE SOLUTIONS PVT LTD COMPANY COIMBATORE HR No: 9791684242

Description Wanted laptop service engineers & admin executive Roles and Responsibilities Candidate should able to troubleshoot & repair/fix laptop issues. Also should be able to handle front Desk to receive customers laptops and manage the office if needed. Wanted Experienced Laptop Service Engineer for a leading Laptop service providing company based in Bangalore. Should be good in communication skills, flexible in office timings and should able to manage the work pressure.Job locations:Chennai,Bangore,Hyderabad,Pune.More info about company visit:www.laptopstoreindia.com  Reach us  HR -7299956838  Laptop Store  hr@laptopstoreindia.com

WE ARE HIRING CANDIDATE, VACANCY FOR KOLKATA IN CUSTOMER SERVICE AGENT BOTH MALE AND FEMALE CAN APPLY Qualification: 12th pass & above can apply Age Limit: (18 to 30)For Male & (18 to 28) For Female Salary: 17,000/- to 27,000/- (per month) Skills: Good Communication and Pleasing Personality Language: Hindi and English Job Location: Kolkata Interview Location: Kolkata Job Type: Full time Job Time: 8 hours Hiring Process: Face to face interview, Walk-in Benefits: Health insurance Provident Fund (PF) Paid leave Designation: Cabin Crew Air Ticketing Staff Guest Relationship Executive Airport Ground Staff Cargo Loader THIS IS NOT CONSULTANCY, WE ARE DIRECT PLACEMENT DESK

Soft Service Supervisor for Hotel Management in Norway Company: EDM SOFTWARE SOLUTION Location: Coimbatore, Tamil Nadu, India Description: Experience: 0 to 7 years Language: English is mandatory Qualification: Any Basic Graduation Key skills: Basic EDM SOFTWARE SOLUTIONS PVT LTD COMPANY COIMBATORE 9791684242 Job Description: - Supervise the daily activities of team. Ensure optimal use of manpower and resources including sub-contractors and their staff. - Report to Facilities Manager on work progress and issues on a daily basis. - Administration and clerical responsibilities as required by job. - Fostering a working environment that encourages a learning culture Qualification: - 10th - 12th - Diploma - BHM Job Role: - Chef - House Keeping - Front Desk Location: Norway Age Limit: 23 - 48 years Attractive Salary: 60k - 80k per month + incentive Skills: Basic skills and skills of balancing multiple tasks at the same time are required. For more details contact: 9791684242 THANKS AND REGARDS EDM SOFTWARE SOLUTIONS PVT LTD COMPANY COIMBATORE Contact: 9791684242

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

Airport Jobs Fresher Hiring Job Description:- We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Airport Jobs Key Responsibilities Welcome passengers on board:- Ground Crew or Ground Staff work in the aviation industry where they are engaged in various roles at the airport. Ground Staff ensures the safety and comfort of passengers, including checking in baggage, providing information, assisting disabled passengers, confirming reservations, and selling tickets Airport Jobs • Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination; • Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations. • SALARY:- 45K TO 75K / Per Month,+ CAB + MEALS Airport Jobs Roles and Responsibilities • Helping passengers to Checking for flights • Re-routing or re-booking passengers whose flights have been cancelled or delayed • Assisting disabled passengers or those travelling with young children • Giving passengers up-to-date information on flights • Assisting passengers with all inquiries, including lost or delayed baggage • Assisting staff in carrying out security checks as and when the situation arises • Delivering high levels of customer service to passengers and those travelling through the airport • Indian national between 19 to 45 years • Ground Crew or Ground Staff work in the aviation industry where they are engaged in various roles at the airport. Ground Staff ensures the safety and comfort of passengers, including checking in baggage, providing information, assisting disabled passengers,[wpforms id="1377"] confirming reservations, and selling tickets. • Communication skills • Planning/ Organizing • Responsibility • Teamwork • Problem-solving skills • Interpersonal abilities • Flexibility • Soft skills • Management skills • Professional/ Technical technique Desired Candidate Profile:- Eligibility Criteria:- • Indian national between 19 to 45 years • Minimum Qualification: 10+12th • Fluent in Hindi or English and Regional Language Perks and Benefits Timings:- 10 am to 6 pm POSITION:- Air Ticketing Executive,Cust.Care Executive, Junior Executive, Floor In charge, Manager, Asst. Manager,/ Ground Staff / Cabin Crew,technical CAB/Accommodation

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GoLogica conducts BMC Remedy Training will help you to acquire the skills required to develop and manage the applications in the BMC Remedy AR system. It offers an in-depth understanding of the concepts of BMC Remedy Architecture, Remedy forms, workflow actions. BMC Remedy ITSM Suite is a single step solution for IT Service Management with different modules. BMC Remedy ITSM comes with Incident & Problem Management Modules called as Service Desk. There are other Modules such as Change, Service Request and Knowledge Management which can be installed & configured on top of ITSM. Companies looking for an innovative IT service management tool designed for mobile devices do not need to look further than BMC Remedy 9. From our course you will learn Architecture of BMC, Introduction to BMC Remedy Developer Studio, Introduction to Remedy Forms, Database architecture, Designing and creating forms, working with different fields, Working with table fields BMC Remedy developer studio, workflows and actions, access control and many other key features.. What you will learn in BMC Remedy Training? With GoLogica’s course on BMC Remedy, you will be learning Introduction to Remedy AR System, BMC Remedy Architecture, Introduction to ITIL, Overview of BMC Remedy Out of the Box, Applications (Incident Management, Problem Management and Change Management), Installing AR System procedure and sequence, What are new in BMC Remdy 9.1 (New features), Compatibility – Supported Vs. Not supported, Introduction to BMC Remedy Developer Studio, Introduction to Remedy Forms, Database architecture, Designing and creating forms, working with different fields, working with table fields, How BMC Remedy 9.1 is different from BMC Remedy 7.6 and 8.x, work flows and actions, and access control. Who should take this BMC Remedy training? BMC Remedy is for Administrators, Developers, IT managers, Projects managers; Professionals who want to extend their skill-set with advanced technologies, Aspirants aiming for a career in this field. The Average Salary Of a BMC Professional is around $ 163k. Contract Details: show contact info Company Description Gologica For Details: https://www.gologica.com/course/bmc-remedy-training/

GoLogica conducts BMC Remedy Training will help you to acquire the skills required to develop and manage the applications in the BMC Remedy AR system. It offers an in-depth understanding of the concepts of BMC Remedy Architecture, Remedy forms, workflow actions. BMC Remedy ITSM Suite is a single step solution for IT Service Management with different modules. BMC Remedy ITSM comes with Incident & Problem Management Modules called as Service Desk. There are other Modules such as Change, Service Request and Knowledge Management which can be installed & configured on top of ITSM. Companies looking for an innovative IT service management tool designed for mobile devices do not need to look further than BMC Remedy 9. From our course you will learn Architecture of BMC, Introduction to BMC Remedy Developer Studio, Introduction to Remedy Forms, Database architecture, Designing and creating forms, working with different fields, Working with table fields BMC Remedy developer studio, workflows and actions, access control and many other key features.. What you will learn in BMC Remedy Training? With GoLogica’s course on BMC Remedy, you will be learning Introduction to Remedy AR System, BMC Remedy Architecture, Introduction to ITIL, Overview of BMC Remedy Out of the Box, Applications (Incident Management, Problem Management and Change Management), Installing AR System procedure and sequence, What are new in BMC Remdy 9.1 (New features), Compatibility – Supported Vs. Not supported, Introduction to BMC Remedy Developer Studio, Introduction to Remedy Forms, Database architecture, Designing and creating forms, working with different fields, working with table fields, How BMC Remedy 9.1 is different from BMC Remedy 7.6 and 8.x, work flows and actions, and access control. Who should take this BMC Remedy training? BMC Remedy is for Administrators, Developers, IT managers, Projects managers; Professionals who want to extend their skill-set with advanced technologies, Aspirants aiming for a career in this field. The Average Salary Of a BMC Professional is around $ 163k Contract Details: show contact info Company Description: Gologica More Details:https://www.gologica.com/course/bmc-remedy-training/

We help Enterprises, SMEs and Startups to build, operate and monitor their public cloud environments. Monitoring & Alerts Reporting Governance 24x7 Service Desk We help organisations of all shapes and sizes migrate to the cloud and free-up resources by lowering IT costs while improving productivity, operational resiliency, and business agility. Advisory Services Rebuild & Replace https://www.oxcytech.com/cloud-services