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India (All cities)
Job Opening for Customer Service Executive Company: EDM SOFTWARE SOLUTION Location: Coimbatore, Tamil Nadu, India Description: Job Type: Full Time Job Location: Coimbatore Experience: 0 to 3 years Job Description: Looking for Customer Service Executive Job Responsibilities: 1. Providing prompt, effective and efficient customer support. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Customer calling for new business 5. Possessing excellent product knowledge to enhance customer support. 6. Maintaining a pleasant working environment Qualification: 12th, Diploma, Any Basic Graduation Key skills: Basic skill EDM SOFTTECH SOLUTIONS PVT LTD COMPANY COIMBATORE 9791684242 Designation: Service Executive Salary will be provided as per profile by company Language: English is Mandatory Duty Hours: Normal Hours Skills: Basic Skill, Communication & MS Office THANKS AND REGARDS EDM SOFTTECH SOLUTIONS PVT LTD COMPANY COIMBATORE Contact: 9791684242 Email Id: edmsofttech@gmail.com
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India (All cities)
Job description: Provide information about order status to customers. Understand customer complaints and forward them to relevant department. Customer Satisfaction. Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Identifying and assessing customers needs to achieve satisfaction Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Location: Surat Salary: 13,000 to - 35,000.00 /month Working Days- Monday to Friday (Sunday -Saturday off) Call +91 8511539085 Website - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr.votiko@gmail.com
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India (All cities)
Job Description: Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process / Non Voice Process & Technical Support Executive Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".
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India (All cities)
Job Summary The Job requires interacting with customers over chats and emails to ensure all issues are resolved to the customer. The job requires them to understand the customer's problem accurately, follow the established procedures to resolve the problem, and communicate with the customers. Responsibilities and Duties As a Customer Service Executive, they will be dealing with our customers from all over WORD. As a the company we take great pride in the level of customer service we deliver to the customers. Required Knowledge, Skills and Abilities: Freshers & Experience candidate both can apply in customer service. We want a Candidate who have a good command in English. (excellent communication in English) Basic knowledge of Excel. Flexible to work in challenging work environment. Result Oriented Must be comfortable with night shift Must be comfortable for Calling. Handling enquiries coordinating/following up accordingly. Good knowledge of MS-office & basic internet. Required Experience and Qualifications Freshers with good communication and written skill. Benefits Training. Incentives. Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".
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Kolkata (West Bengal)
Job Description Job Opening in Leading International BPO hiring Web Consultant / CCE for International Website Selling Process for Day Shift– Aryston Web Solution Pvt. Ltd. Shift Timing: Morning Shift: a) 8am to 5pm b) 10.30am to 7.30pm Contact HR Ananya 933^0602810 / 700^3675814 Designation: Web Consultant / Supervisor / Call Closer / Team Leader / CCE / Customer Care Executive / Process Associate Purpose: To generate clients and convince them to purchase website and also to make collection from clients. Job Profile: 1. Develop and Maintain proper interaction and reputation with the clients 2. Understand the business needs of the Clients 3. Convince them to invest on new Projects with the Company 4. Outbound process (Website selling) 5. B2B Process 6. Unlimited incentives Requirement: Candidates with experience in website selling campaign would be preferred, Fresher having good communication skill can apply. Excellent Communication skill in English Open to work in Day Shift Benefits: 5 Days working (SATURDAY & SUNDAY Fixed OFF) On time Fixed Salary Healthy Work Culture Assured hikes for candidates with relevant experience INTERESTED CANDIDATES CALL DIRECTLY - HR Ananya 933^0602810 / 700^3675814 [Call Timing: Monday-Friday 11 am to 6 pm] Address: Aryston Web Solution Pvt. Ltd. PS Srijan Corporate Park, Unit No: 1804, 18th Floor,Tower: 1, GP Block, Sector V, Salt Lake, Kolkata-700091 Regards, Ananya Kundu HR Manager – Aryston Web Solution Pvt. Ltd.
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India (All cities)
Customer service Executive Bpo Fresher 10th 12th job skills: Handling Inbound Customer calls (Domestic process) Catering to customer queries, requests through Calls (Voice Process) Keeping records of customer interactions and different transactions, recording details of complaints, comments, inquiries. Follow up to ensure that appropriate action has been taken on customer requests and complaints. Escalate unresolved customer requests, pass on grievances to higher departments for further investigation and clarification. Always check and ensure that Customer Service follow-up procedures are complete and meet time standards and regulations. Service customers by providing necessary product and service information while also resolving problems simultaneously Qualification: 10th 12th (Pass or Fail) Location: Chennai Timing: Full Time Salary: 10k to 15k For Freshers Exp: Freshers Benefits: OT + Incentives + Increments based on ur Performance ARREARS & FRESHERS / EXPERIENCE CAN ALSO APPLY. For Further More Details Contact Us: HR.DEVI PH - 91760 AND 74708
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India (All cities)
Job Opening for Architecture Candidate in Singapore Company: EDM SOFTWARE SOLUTION Location: Coimbatore, Tamil Nadu, India Description: EDM SOFTWARE SOLUTION Coimbatore 9791684242 Job Description: Architecture is defined as the art and science of designing buildings and structures. A wider definition would include within this scope the design of any built environment, structure or object, from town planning, urban design, and landscape architecture to furniture and objects. S pass and E pass Need B. Arch Candidate for fresher and experience Experience: 0 to 6 years [Previous experience with good report in construction field] Job Type: Full time Job location: Coimbatore Qualification: B. Arch Key skills: Basic skills with computer knowledge EDM SOFTWARE SOLUTIONS PVT LTD COMPANY COIMBATORE 9791684242 Hiring for Construction Department in Singapore Qualification: B. Arch Work Location: Singapore Salary will be provided as a profile as based on the experience Service details: Processing time (30-45)days S pass and E pass service charges salary deduction salary(1L-1.5L) Skills: Basic skills and skills of balancing multiple tasks at the same time are required. *** Hiring Immediately *** Further details: Contact: EDM SOFTTECH SOLUTION THANKS AND REGARDS EDM SOFTTECH SOLUTION PVT LTD CO., COIMBATORE HR-9791684242 Email Id: edmsofttech@gmail.com
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India (All cities)
Job Opening for Senior Software Developer Company: EDM SOFTWARE SOLUTION Location: Coimbatore, Tamil Nadu, India Description: Job Type: Full Time Job Location: Coimbatore Experience: 0 to 3 years Job Description: * Work with team members on developing of the various Fintech projects * Ensure all new software functions smoothly * Write original code and update existing code, ensuring that all code meets program requirements * Perform intensive testing of all new and existing programs to ensure they are free of errors and function as intended * Keep up to date on the newest technological innovations in the field and be ready to apply relevant innovations to our software systems * Develop and document application of design principles, service catalogues, patterns that can be adopted as the enterprise and solution architecture standards. * Promote standards, re-usable patterns, codes, API. * Drive architecture and design consistency across the Company. Qualification: Any Basic Graduation[Computer Science] Key skills: Basic skill EDM SOFTTECH SOLUTIONS PVT LTD COMPANY COIMBATORE 9791684242 Designation: Senior Software Salary will be provided as per profile by company Language: English is Mandatory Duty Hours: Normal Hours Skills: Basic Skill, Communication & MS Office THANKS AND REGARDS EDM SOFTTECH SOLUTIONS PVT LTD COMPANY COIMBATORE Contact: 9791684242 Email Id: edmsofttech@gmail.com
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India (All cities)
Job Opening for C Lisence Holder in chennai location DIP / BE Electrical having 8+yrs exp with any MANUFACTURING Unit into ELECTRICAL MAINTENANCE handling PLANT MACHINERY, ELECTRICAL INSTALLATIONS, POWER DISTRIBUTION SYSTEM, UTILITY, ENERGY SAVING, PLANT ELECTRIC MAINT etc holding valid C LICENSE apply Role: Service/Maintenance Engineer Industry Type: Industrial Products / Heavy Machinery Functional Area: Production, Manufacturing, Maintenance Employment Type: Full Time, Permanent Role Category: Production/Manufacturing/Maintenance Salary: 20k to 25k Shifting Time: 8 hours If you have any quries kindly contact our HR team Thanks & Regards, ABITHA HR 6385235307 All the best
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India (All cities)
Customer Service Associate Non Voice Process Job Details Education: any Qualification Experience: Fresher Salary: 11 K - 15 K Job Location: Perungudi, Sholinganallur, Tharamani and Mount Road Benefits: Provident Fund, Medical Insurance Other Skills: Good Communication Skills Microsoft Excel and Good Computer Skills Excellent Typing Skills Share your Friends about this job Offer. Interested candidates can share their profiles to gsbrindha2021@gmail.com / 73582 / 32554 Brindha HR
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India (All cities)
DISPATCH Role Summary: 1.We are looking for a self-starter Field service technician to deliver the desired customer service experience. 2.The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. Key Qualifications & Responsibilities: 1.Scheduled truck drivers, delivery vehicles, best traffic routes, and ideal delivery windows and time frames as necessary. 2.Accepted consumer and business client phone calls and emails to coordinate delivery schedules and logistics. 3.Generated bills of lading, freight invoices, and delivery receipts, while maintaining records of all transactions and deliveries. Qualification: B.E/ B.Tech/ Diploma / Any Graduates Location: Chennai Timing: Full Time Salary: 10k to 20k Exp: Freshers Benefits: OT + Incentives + Increments based on ur Performance. Shift: General Shift Gender: Both Male & Female Job Role: Company Employee in MNC ARREARS & FRESHERS/ EXPERIENCE CAN ALSO APPLY. ROLE: Dispatcher For Further Information Contact Us: HR Abitha 63852@35307
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Kolkata (West Bengal)
We are hiring for Internation UK telle calling Lead Generation (Survey Campaign) in urgent basis for Kolkata Location. Education – 10+2/Under graduate/graduate Experience – 1 – 2 Years survey campaign telecalling Contact: A Kundu Number: 8420^104800 Location – KOLKATA Remuneration: Best in the Industry.+ target based incentives Candidates will be responsible for Customer / Prospect Data management, lead generation, cold calling, Managing and growing existing client relationships. Key responsibilities and accountabilities include but are not limited to those listed below: ●• Data management, Validate accuracy of prospect / Customer data ●• Lead Generation - Generate leads through various resources ●• Researching and qualifying new lead ●• Communicating with customers, making outbound calls to potential customers, and following up on leads ●• Explaining and demonstrating features of software product and its associated services ●• Follow the survey process to maximize survey potential. ●• Answering potential customers' questions and providing additional information ●• Achieve targets on a daily, weekly and monthly basis ●• Keeping up with product and service information and updates Knowledge, skills, training and experience: ●• Previous experience in an outbound call centre or a related survey position preferred ●• Proficiency in Microsoft Office, CRM and Dialer software. Willing to understand new CRM/Dialer tools as per company requirements ●• Excellent communication skills, both verbal and written ●• Good organizational skills and the ability to multitask ●• Excellent phone and cold calling skills ●• Exceptional customer service skills ●• Strong Business development and converting skills ●• Ability to achieve targets ●•Self-Motivated Regards, A Kundu Next Limit Service Pvt. Ltd.
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India (All cities)
Manage large amounts of incoming calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers
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India (All cities)
Data Entry Skills 1.Proficient typing and transcription. 2.Computer and technical skills (including software knowledge) 3.Organisational and time management abilities. 4.Administrative skills. 5.Communication (written and verbal) 6.Customer service skills. 7.Accuracy and attention to detail. 8.Multi-tasking. ARREARS, FRESHERS & EXPERIENCE CANDIDATES ALSO APPLY Job Location: Chennai Job Timing: Full Time Qualification: Any Graduation Experience: 0 to 2 yrs Salary: 10k to 15k For Other Information Call Us: HR Abitha 63852@35307
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India (All cities)
Standardized and organized training modules, digital folder structure (Sharepoint) and naming conventions across Global Shared Services Training. Managed knowledge transfer, material development and training delivery of 54 global migration projects by a staff of 18 consultant trainers and 20 overseas AIG trainers. Developed and deployed global skills matrix program across global enterprise. Created, refined and delivered new hire on-boarding program across global centers. Collaborated with quality team and management across site to identify operational deficiencies and develop Lean, solution oriented, measureable training. Delivered dynamic trainings sessions (customer service, soft skills, process training, refresher training, etc.) across the enterprise to a diverse learning audience. Ensured effective knowledge transfer via an assortment of teaching techniques, assessment tools and continuous improvement opportunities.
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