L2 associate

Should have 1 to 2 years of experience in Payment posting. To understand Medical billing concepts and terminologies to post payments in the billing software. Exposure to Payment posting and denials. Downloading EOBs from the website, Analyzing and posting the Bank statement vs Reconciliation log missing payments. Apply for insurance payments according to specific dates and procedures according to the EOB. Having basic knowledge of insurances to identify Par /Non-Par/ WC / MVA/ etc. Review and assess adjudicated claims for timely and proper payment of outstanding balances. Verify the validity of account balance by researching, reviewing and ensuring accuracy of payment and adjustment posting. Review and interpret Explanation of Benefits (EOB) for denials and underpayment of codes. Responsible for achieving the team s performance standards (KPIs and SLAs).

Responsible for calling Insurance companies (in the US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable. Good understanding of Accounts Receivable. Calling Insurance Companies to follow up on Claims filed, to expedite payment. Should possess knowledge in AR analysis, AR calling and denial management. Undertakes denial follow-up and appeals work wherever required. Reviewing, appealing and rejecting unpaid and denied claims. Documents and takes appropriate action of all claims which has been analyzed and followed-up in the clients software. Verifying patients insurance coverage Answering patient billing questions. Should possess knowledge in eligibility and verification calls (EV calls). Experience indirectly working with insurance companies. Analyses outstanding claims and initiates collection efforts as per the aging report.

As a L2 Desktop Support Associate (DSA) at WWS you will work as part of a broad range of technologies and liaises across multiple areas of the business to support incidents, problems and requests. The Responsibility includes for answering IT requests via phone, email, live chat or instant message and explaining solutions in technical and nontechnical terms What We Expect Bachelor/Master s degree in computer science, information technology, computer programming. Minimum experience of 2-3 years Good Understanding of Computer Support and Troubleshooting, Knowledge of Windows Strong experience with installation, configuration, and administration of SAS 9.1.3 or higher Create/maintain static and Ad-Hoc deliverables to communicate field performance and increase technician level efficiency. Experience with performance tuning servers, troubleshooting, and automation of such codes. Proficiency in MS Excel or Google Sheets. A Desktop Support Associate s Ideal Day At WWS Technical Resolution.Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including off-site repair for remote users as needed. Desktop Support.Identify potential changes and system improvements to present to senior team leaders for consideration and implementation.Create, maintain, and distribute reports of progress to senior leadership. Networking Assistance.sound good in knowledge of Windows Operating Systems b'&' Chrome Operating Systems The basics of cloud drives are to be updated along with basic Knowledge of VPN which is to be operating. What You Can Expect Full-time, salaried position creamed with welfare programs. Competitive salary and tailored training in the core space with recognition potential and annual bonus. Performance appraisals. Attendance Incentives. Working with the best talent in the industry Conducive intangible environment with dynamic benefits. Why Consider a Desktop Support Associate Career With WWS? With a very appealing work environment at WWS, our setting made it easier to build relationships with other staff members and clients. You may also have an opportunity to learn other aspects of medical office work on the job, which can enhance your experience and qualifications. Technologies change rapidly and it's essential that you stay up to date with any developments in hardware and software, or specific systems applications.Nowadays Support Technician remains the traditional way of entry into computer or telecom field for several professionals. An important way to make a person stand out as a support professional is to authenticate knowledge and skills by getting one of these leading support certifications.