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we are looking to immediately hire atleast 4 - 5 candidates for Outbound sales process for US shift. - B2B sales - US process - Great Incentive - Monday to Friday - Senior Telecaller Night shift timing - 9pm to 6am Responsibilities: 1) Should be able to handle clients over the phone. 2) Should have good presentation and convincing skill. 3) Should have a positive attitude and should be goal oriented. 4) Experienced in BPO sector will added advantage. 5) Should be comfortable with night shift. BENEFITS: * Five working days(Saturday & Sunday fixed off) * No rotational shift * Friendly working environment * On time salary * Opportunities to learn and for growth. * Fixed Salary with Lucrative incentives * NO stretch.

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Customer Service Skills: The customer is always right. You will need to be able speak in a friendly way to customers and potential customers, listening to their needs and helping communicate options for them. Communication Skills: You will need to speak to customers about a product's different features, and answer any questions they might have. Flexibility: You might have to work long hours, nights or weekends. Persistence: Not every customer is going to be a sale. Being able to bounce back if you lose a sale will be key for this job.

Description The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures • Maintain basic knowledge of client products and/or services • Prepare complete and accurate work including...

Roles and Responsibilities * Web chat Inbound role deals with a number of incoming calls / Chat / Emails pertaining to the clients business. * The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. * Take a high volume of inbound Customer chat with a friendly and positive note, gives precise and correct information about the query to the customer * Resolve Customer problems in a timely manner *Take Ownership & Deliver on Customer commitments Desired Candidate * Good spoken English and Writing Skills. * Computer literate e.g. Word, Internet Explorer, Excel * Good comprehension skills Qualification: any Graduation / Diploma /ITI Experience: Fresher Salary: 11 k - 14 k Per Month Job Location: T.nagar, Perungudi & Mount Road. Benefits: PF, Medical Insurance. Arrears Candidates Also Apply. Share your Friends about this job Offer. For more details call us to feel free, Ms. Brindha -HR gsbrindha2021@gmail.com 73582 / # 32554