Light brown detail

Cute companion for ferns and herbs, variety of succulents, indoor and outdoor plants both real and artificial. This eco-friendly planter can be placed anywhere like balcony, table top, window sills, kitchen, garden, office desk and can be used anywhere as a decor item. Polished glazy look gives it exotic look. A pragmatic and eco-friendly gift for any nature lover, gardening hobbyist or home decorist. Handmade item, glazed to give it a shiny look. Top quality clay gives this item more durability, longevity and smooth finish. Suitable for Indian climate and conditions. Justoriginals products supports and promotes "CLEAN INDIA, GREEN INDIA" and "MAKE IN INDIA" initiatives. Disclaimer: Colour may vary slightly due to photography lights or display variance on different screens. Key Features Specifications Primary Material Ceramic Color Brown SKU HDGDPRCR00BR81987M Warranty No Warranty Width cm 16.5 Delivery Condition Pre-assembled Dimensions Product Dimensions cm Sales Package 1 Ceramic Pot Type Planters Set Of 1 Usage Type Table Box Count 1 Brand Depth cm 8 Is Returnable No Set Content 1 Ceramic Pot Height cm 8 Other Features Pot comes with a drainage hole to remove excess water. Warranty No Warranty Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Ceramic Color Brown SKU HDGDPRCR00BR81987M Warranty No Warranty Width cm 16.5 Delivery Condition Pre-assembled Dimensions Product Dimensions cm Sales Package 1 Ceramic Pot Type Planters Set Of 1 Usage Type Table Box Count 1 Brand Depth cm 8 Is Returnable No Set Content 1 Ceramic Pot Height cm 8 Other Features Pot comes with a drainage hole to remove excess water. WARRANTY Warranty No Warranty CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Picturesque ARRA Trendy Light Brown Coffee table With Four Stools framed in ideal walnut frame is light weighted and sturdy on the same hand. They match high quality standards and stand the test of time. Warranty 1Yrs warranty Key Features Specifications Primary Material Engineered Wood Color Light Brown SKU FLILSTPBBRMT68994M Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 90 cm Breadth cm 90 cm Height cm 35 cm Product Package Weight Kg 36.5 Assembly Type Knock Dwon Assembly Require Furniture_Storage No Box Count 1 Brand Is Returnable No Warranty 1 Year from the billing date against manufacturing defect only. Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Engineered Wood Color Light Brown SKU FLILSTPBBRMT68994M Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 90 cm Breadth cm 90 cm Height cm 35 cm Product Package Weight Kg 36.5 Assembly Type Knock Dwon Assembly Require Furniture_Storage No Box Count 1 Brand Is Returnable No WARRANTY Warranty 1 Year from the billing date against manufacturing defect only. CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Fully Upholstered Fabric Sofa With 7 Cushions.High Quality Poly Cotton Thick Molfino Fabric.Kiln Dried Solid Wood Frame.S-Spring (3.8 Mm Dia) & Webbing In Seat Support Area & Webbing In Back.32 Density Foam In Seat & Back To Give Extra Comfort While Seated.7 Polyfill Cushions In Burgundy Color Provided Along With The Sofa Adds Value To Sofa & Gives Elegant Look.8 Solid Wood Legs Are Used For Sofa For Extra Strength.Thick Curved Arms From Inside Looks Stylish.Square Block Design With Tufuting And Soft Foam Filling For Extra Comfort While Seating.Available In Right & Left Side Options. Warranty 1Yrs warranty Key Features Specifications Primary Material Fabric Color Light Brown/Dark Brown Seating Capacity Room Type Living Room SKU IT00067105 Box Count 2 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm Sofa-112 Breadth cm 83 Height cm 30 Box Count 2 Brand Is Returnable No Height cm 30 Warranty 1 Year from the billing date against manufacturing defect only. Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Fabric Color Light Brown/Dark Brown Seating Capacity Room Type Living Room SKU IT00067105 Box Count 2 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm Sofa-112 Breadth cm 83 Height cm 30 Box Count 2 Brand Is Returnable No Height cm 30 WARRANTY Warranty 1 Year from the billing date against manufacturing defect only. CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

SKU: HCL00894M3006 Brand: Home City Dimensions: Height -39 X Length -55.5 x Width-32 x Seating 17 Inches. Weight: 35.5 Warranty: 12 Months Package Details: 1 Box Color: Light Brown Material: Fabric Home City Enzo Love Seat in Fabric Light Brown Avoid outdoor use and exposure to water or prolonged moisture. Avoid exposure to direct heat or sunlight as this can cause the sofa color to fade. Keep sharp objects away from your sofa. A little tear on the fabric cover may be hard to repair. If you have removable back cushions (or put extra cushions on your sofa), do reverse them periodically and fluff them up while arranging so that the cushion stays even. Vacuum your sofas periodically with a soft bristled brush attachment or lightly brush them to keep general dirt and dust off the sofa and prevent any embedding between the fibers. Try to avoid food and drink spillage of any kind. If spills occur, do not leave unattended. In case of a stain, a water-free fabric cleaner can be used. However, avoid applying the cleaner directly on the stain as this can cause damage to the fabric and fade color. Pour the cleaner onto a clean cloth and test its effect on a hidden area of the sofa before cleaning the stain with the cloth. Getting your sofa professionally cleaned once every 6-8 months will not only take care of the nooks and corners that you can't reach, it will also make it more durable. Fiber-filled backs and armrests will flatten with regular use. However, they can be brought back to shape as easily as a normal pillow. Leatherette products need to undergo periodic maintenance to prevent cracking or peeling in the long run. Vinyl conditioner or leather conditioner needs to be applied to the product every 3 to 4 months for a long product life. Can the furniture be customized? While our Design Consultants in select cities will work with you to customize Room Designs, we are unable to customize products. Do you offer a warranty on your furniture product(s)? All Royaloak furniture products are either made by the finest artisans using high quality raw materials or are manufactured by large brands in their state of art facilities. We offer Brand Warranty for most of our furniture products bought of Royaloak. In case you have any questions or need any clarifications do not hesitate to call our Customer Support Team on +91 7676367636. Knowing your item: Accessories shown in the photograph are only for representation and are not part of the product. Changes of temperature and atmospheric moisture content may cause some movement. The actual product color,fabric and upholstery may have a slight variance from the product image depending on your screen settings, resolution and photography or fabric print. On Delivery: For all items that are expected to stand, ensure that the item is steady and straight. Unevenness up to 5 mm happens due to difference in surfaces and floor levels and is an accepted industry standard. Bushes will have to be attached to balance the item. Please report the item to our Customer Support team and we will take it on from there. Damages: Royaloak shipping arrangements to your doorstep have been designed to ensure a zero-damage, hassle-free experience, please contact us immediately, in case: For any manufacturing defects and damages in transit, we offer easy replacements. In case, you receive a damaged product, please contact us within 7 days of receipt. Email us a few photographs with the order number and item code to  customercare@royaloakindia.com We will assess the damage and revert within 48 hours. We will either arrange to collect the product and send you a replacement free of charge or just send you a replacement part. Cancellations: No cancellations will be accepted once an order is placed.

Fully Upholstered Fabric Sofa With 1 Cushions.High Quality Poly Cotton Thick Molfino Fabric.Kiln Dried Solid Wood Frame.S-Spring (3.8 Mm Dia) & Webbing In Seat Support Area & Webbing In Back.32 Density Foam In Seat & Back To Give Extra Comfort While Seated.3 Polyfill Cushions In Burgandy Color Provided Along With The Sofa Adds Value To Sofa & Gives Elegant Look.4 Solid Wood Legs Are Used For Sofa For Extra Strength.Thick Curved Arms From Inside Looks Stylish.Square Block Design With Tufuting And Soft Foam Filling For Extra Comfort While Seating. Warranty 1Yrs warranty Key Features Specifications Primary Material Fabric Color Light Brown/Burgundy Seating Capacity Room Type Living Room SKU FLIL1SFBMTGY67960D Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 109.22 cm Breadth cm 92.71 cm Height cm 76.2 cm Finish Type Glossy Box Count 1 Brand Is Returnable No Height cm 76.2 cm Warranty 1 Year from the billing date against manufacturing defect only. Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Fabric Color Light Brown/Burgundy Seating Capacity Room Type Living Room SKU FLIL1SFBMTGY67960D Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 109.22 cm Breadth cm 92.71 cm Height cm 76.2 cm Finish Type Glossy Box Count 1 Brand Is Returnable No Height cm 76.2 cm WARRANTY Warranty 1 Year from the billing date against manufacturing defect only. CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Comfortable. Plush. Reliable. It’s all you could ask for and it’s everything you get from the Webster Leatherette 1 Seater Sofa. This sofa has been constructed with kiln-dried chemically treated solid wood and has been fully upholstered with PU. The result is an extremely sturdy framework and a plush seating option. For firmness and balance S-springs have been used along with webbing in the seat and back areas. The four solid wooden legs provide absolute stability and support. With thick curved arms this is a sofa unmatched in terms of comfort and coziness. You can choose to buy this piece from our online furniture site or visit any of our 25 furniture stores across India for the best deals in home furniture. Warranty 1Yrs warranty Key Features Specifications Primary Material Art Leather Color Light Brown Seating Capacity Room Type Living Room SKU FLIL1SALMTLB67253D Box Count 1 Dimensions Length cm 100.33 cm Breadth cm 92.71 cm Height cm 93.98 cm Finish Type Matte Armrest Type Round/Roll Arm Box Count 1 Brand Is Returnable No Height cm 93.98 cm Warranty Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Art Leather Color Light Brown Seating Capacity Room Type Living Room SKU FLIL1SALMTLB67253D Box Count 1 Dimensions Length cm 100.33 cm Breadth cm 92.71 cm Height cm 93.98 cm Finish Type Matte Armrest Type Round/Roll Arm Box Count 1 Brand Is Returnable No Height cm 93.98 cm WARRANTY Warranty CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Poly cotton is a blend of natural cotton and synthetic polyester. This fabric is very popular because it is stronger more customizable and more versatile that is it dries faster than 100% cotton. It also doesn’t naturally stick to the skin like 100% polyester.. Advantages of Poly Cotton Fabric: 1.Durable – Poly cotton blends are often fashioned into abrasion-resistant fabrics. It can also be washed more often and doesn’t shrink and are best for heavy usage 2.Soft Fabric – Soft-to-the-touch and possesses high strength abrasion resistance and wrinkle recovery properties 3.Hypoallergenic – It doesn’t cause allergies or skin irritation 4.Cool breathable and light-weight How to Preserve a Poly Cotton Fabric Sofa 1. Wipe the visible stains with a damp sponge to make the affected areas evenly moist. Do not add too much water on the fabric. 2.Make a thick absorbent pad with a stack of four to five paper towels on top of each other folded into quarters. Place it over the stain. Cover the entire water mark completely. If necessary use more than one pad. 3. Apply pressure to the pad for five minutes by placing objects or using your hands soaking up as much excess water as possible. 4. Dry the area with a hair dryer that has been set on cool” until the fabric is dry. 5.Blend 1 tbsp of distilled white vinegar with 1 tbsp. of water in a small bowl. Wet the end of a cotton swab in this solution and rub it over inside seams or other hidden areas. Wait for the area to dry and inspect the fabric carefully. If there is no color change the solution is safe to apply to the sofa. 6. For any stubborn stains dab with a soft sponge that has been dampened with the vinegar solution. Blot the stain gently moving from the outside edges toward the center. Wipe the solution away with a wet cloth. Pat the area dry with paper towels. Repeat the treatment if any discoloration remains. Warranty 1Yrs warranty Key Features Specifications Primary Material Fabric Color Light Brown Seating Capacity Room Type Living Room SKU FLIL2SFBMTLB68221I Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 152.98 cm Breadth cm 89.99 cm Height cm 100.99 cm Finish Type Matt Box Count 1 Brand Is Returnable No Height cm 100.99 cm Warranty 1 Year from the billing date against manufacturing defect only. Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Fabric Color Light Brown Seating Capacity Room Type Living Room SKU FLIL2SFBMTLB68221I Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 152.98 cm Breadth cm 89.99 cm Height cm 100.99 cm Finish Type Matt Box Count 1 Brand Is Returnable No Height cm 100.99 cm WARRANTY Warranty 1 Year from the billing date against manufacturing defect only. CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Designed under the blue print of flawlessness this astonishing recliner has the charm to sooth you the moment you take a seat in it. Ergonomically designed the complete lumbar support of Quies unwinds you with its feather-soft flappable and adjustable back cushions. Making it distinctive is its 360 degree rotation function that adds amusement to the comfort. Take a break from the chaos and simply recline in it for peace. Warranty 1Yrs warranty Key Features Specifications Highlights Designed under the blue print of flawlessness, this astonishing recliner has the charm to sooth you the moment you take a seat in it. Ergonomically designed, the complete lumbar support of Quies unwinds you with its feather-soft flappable and adjustable back cushions. Making it distinctive is its 360 degree rotation function that adds amusement to the comfort. Take a break from the chaos and simply recline in it for peace. Primary Material leatherette Color Brown Seating Capacity SKU FLIL2RALMTBR11811M Warranty 1 Year from the billing date against manufacturing defect only. Width cm 165 Weight Kg 80.00 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition DIY(Do-It-Yourself) Upholstery Included 1Yes Dimensions Wheels Included No Bush Included NO Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty does not cover any external accessories(such as battery, cable, carrying bag),damage caused to the product due to improper installation by customer,normal wear and tear to magnetic heads,audio, video, laser pick-ups and TV picture tubes,pane Key Feature Designed under the blue print of flawlessness, this astonishing recliner has the charm to sooth you the moment you take a seat in it. Ergonomically designed, the complete lumbar support of Quies unwinds you with its feather-soft flappable and adjustable b Maximum Load Capacity 260 Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Color Light-Brown Finish Type Matte Sales Package 1 Recliner Sofa Remote_Controlled No Upholstery Type Cushion Mechanism Powered Number of Reclining Positions 2 Number of Reclining Seats 2 Configuration Straight Frame Material Solid Wood::Metal Open Width 175 Filling Material Polyfill::Foam Backrest Height cm 106 Autolift feature No Technology Used Power Recline Swivel 1 Seat hight cm 55 Power Requirement 230 - 240 V::50/60 Hz Brand Depth cm 99 Finish Color Light-Brown Is Returnable No Primary Color Brown Armrest Included 1Yes Warranty 1 Year from the billing date against manufacturing defect only. Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Highlights Designed under the blue print of flawlessness, this astonishing recliner has the charm to sooth you the moment you take a seat in it. Ergonomically designed, the complete lumbar support of Quies unwinds you with its feather-soft flappable and adjustable back cushions. Making it distinctive is its 360 degree rotation function that adds amusement to the comfort. Take a break from the chaos and simply recline in it for peace. Primary Material leatherette Color Brown Seating Capacity SKU FLIL2RALMTBR11811M Warranty 1 Year from the billing date against manufacturing defect only. Width cm 165 Weight Kg 80.00 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition DIY(Do-It-Yourself) Upholstery Included 1Yes Dimensions Wheels Included No Bush Included NO Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty does not cover any external accessories(such as battery, cable, carrying bag),damage caused to the product due to improper installation by customer,normal wear and tear to magnetic heads,audio, video, laser pick-ups and TV picture tubes,pane Key Feature Designed under the blue print of flawlessness, this astonishing recliner has the charm to sooth you the moment you take a seat in it. Ergonomically designed, the complete lumbar support of Quies unwinds you with its feather-soft flappable and adjustable b Maximum Load Capacity 260 Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Color Light-Brown Finish Type Matte Sales Package 1 Recliner Sofa Remote_Controlled No Upholstery Type Cushion Mechanism Powered Number of Reclining Positions 2 Number of Reclining Seats 2 Configuration Straight Frame Material Solid Wood::Metal Open Width 175 Filling Material Polyfill::Foam Backrest Height cm 106 Autolift feature No Technology Used Power Recline Swivel 1 Seat hight cm 55 Power Requirement 230 - 240 V::50/60 Hz Brand Depth cm 99 Finish Color Light-Brown Is Returnable No Primary Color Brown Armrest Included 1Yes WARRANTY Warranty 1 Year from the billing date against manufacturing defect only. CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Fabric L-Shape 6 Seater Sofa-Brown Warranty 1Yrs warranty Key Features Specifications Primary Material Fabric Color Brown Seating Capacity Room Type Living Room SKU FLLSSSFBMTBR11384M Box Count 3 Warranty 1 Year Dimensions Length cm 264 Breadth cm 78.74 Height cm 81 Assembly Type Pre-Assemled Assembly Not Require Furniture_Storage No Box Count 3 Brand Is Returnable No Height cm 81 Warranty 1 Year Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Fabric Color Brown Seating Capacity Room Type Living Room SKU FLLSSSFBMTBR11384M Box Count 3 Warranty 1 Year Dimensions Length cm 264 Breadth cm 78.74 Height cm 81 Assembly Type Pre-Assemled Assembly Not Require Furniture_Storage No Box Count 3 Brand Is Returnable No Height cm 81 WARRANTY Warranty 1 Year CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Fabric L-Shape 6 Seater Sofa-Brown Warranty 1Yrs warranty Key Features Specifications Primary Material Fabric Color Brown Seating Capacity Room Type Living Room SKU FLLSSSFBMTBR11383M Box Count 3 Warranty 1 Year Dimensions Length cm 264 Breadth cm 78.74 Height cm 81 Assembly Type Pre-Assemled Assembly Not Require Furniture_Storage No Box Count 3 Brand Is Returnable No Height cm 81 Warranty 1 Year Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Fabric Color Brown Seating Capacity Room Type Living Room SKU FLLSSSFBMTBR11383M Box Count 3 Warranty 1 Year Dimensions Length cm 264 Breadth cm 78.74 Height cm 81 Assembly Type Pre-Assemled Assembly Not Require Furniture_Storage No Box Count 3 Brand Is Returnable No Height cm 81 WARRANTY Warranty 1 Year CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Fully Upholstered Fabric Sofa With 7 Cushions.High Quality Poly Cotton Thick Molfino Fabric.Kiln Dried Solid Wood Frame.S-Spring (3.8 Mm Dia) & Webbing In Seat Support Area & Webbing In Back.32 Density Foam In Seat & Back To Give Extra Comfort While Seated.7 Polyfill Cushions In Burgundy Color Provided Along With The Sofa Adds Value To Sofa & Gives Elegant Look.8 Solid Wood Legs Are Used For Sofa For Extra Strength.Thick Curved Arms From Inside Looks Stylish.Square Block Design With Tufuting And Soft Foam Filling For Extra Comfort While Seating.Available In Right & Left Side Options. Warranty 1Yrs warranty Key Features Specifications Primary Material Fabric Color Light Brown/Dark Brown Seating Capacity Room Type Living Room SKU IT00067104 Box Count 2 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm Sofa-112 Breadth cm 83 Height cm 30 Box Count 2 Brand Is Returnable No Height cm 30 Warranty 1 Year from the billing date against manufacturing defect only. Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Fabric Color Light Brown/Dark Brown Seating Capacity Room Type Living Room SKU IT00067104 Box Count 2 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm Sofa-112 Breadth cm 83 Height cm 30 Box Count 2 Brand Is Returnable No Height cm 30 WARRANTY Warranty 1 Year from the billing date against manufacturing defect only. CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Poly cotton is a blend of natural cotton and synthetic polyester. This fabric is very popular because it is stronger more customizable and more versatile that is it dries faster than 100% cotton. It also doesn’t naturally stick to the skin like 100% polyester.. Advantages of Poly Cotton Fabric: 1.Durable – Poly cotton blends are often fashioned into abrasion-resistant fabrics. It can also be washed more often and doesn’t shrink and are best for heavy usage 2.Soft Fabric – Soft-to-the-touch and possesses high strength abrasion resistance and wrinkle recovery properties 3.Hypoallergenic – It doesn’t cause allergies or skin irritation 4.Cool breathable and light-weight How to Preserve a Poly Cotton Fabric Sofa 1. Wipe the visible stains with a damp sponge to make the affected areas evenly moist. Do not add too much water on the fabric. 2.Make a thick absorbent pad with a stack of four to five paper towels on top of each other folded into quarters. Place it over the stain. Cover the entire water mark completely. If necessary use more than one pad. 3. Apply pressure to the pad for five minutes by placing objects or using your hands soaking up as much excess water as possible. 4. Dry the area with a hair dryer that has been set on cool” until the fabric is dry. 5.Blend 1 tbsp of distilled white vinegar with 1 tbsp. of water in a small bowl. Wet the end of a cotton swab in this solution and rub it over inside seams or other hidden areas. Wait for the area to dry and inspect the fabric carefully. If there is no color change the solution is safe to apply to the sofa. 6. For any stubborn stains dab with a soft sponge that has been dampened with the vinegar solution. Blot the stain gently moving from the outside edges toward the center. Wipe the solution away with a wet cloth. Pat the area dry with paper towels. Repeat the treatment if any discoloration remains. Warranty 1Yrs warranty Key Features Specifications Primary Material Fabric Color Light Brown Seating Capacity Room Type Living Room SKU FLIL3SFBMTLB68222I Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 206.98 cm Breadth cm 76.99 cm Height cm 65 cm Finish Type Matt Box Count 1 Brand Is Returnable No Height cm 65 cm Warranty 1 Year from the billing date against manufacturing defect only. Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Fabric Color Light Brown Seating Capacity Room Type Living Room SKU FLIL3SFBMTLB68222I Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 206.98 cm Breadth cm 76.99 cm Height cm 65 cm Finish Type Matt Box Count 1 Brand Is Returnable No Height cm 65 cm WARRANTY Warranty 1 Year from the billing date against manufacturing defect only. CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Poly cotton is a blend of natural cotton and synthetic polyester. This fabric is very popular because it is stronger more customizable and more versatile that is it dries faster than 100% cotton. It also doesn’t naturally stick to the skin like 100% polyester.. Advantages of Poly Cotton Fabric: 1.Durable – Poly cotton blends are often fashioned into abrasion-resistant fabrics. It can also be washed more often and doesn’t shrink and are best for heavy usage 2.Soft Fabric – Soft-to-the-touch and possesses high strength abrasion resistance and wrinkle recovery properties 3.Hypoallergenic – It doesn’t cause allergies or skin irritation 4.Cool breathable and light-weight How to Preserve a Poly Cotton Fabric Sofa 1. Wipe the visible stains with a damp sponge to make the affected areas evenly moist. Do not add too much water on the fabric. 2.Make a thick absorbent pad with a stack of four to five paper towels on top of each other folded into quarters. Place it over the stain. Cover the entire water mark completely. If necessary use more than one pad. 3. Apply pressure to the pad for five minutes by placing objects or using your hands soaking up as much excess water as possible. 4. Dry the area with a hair dryer that has been set on cool” until the fabric is dry. 5.Blend 1 tbsp of distilled white vinegar with 1 tbsp. of water in a small bowl. Wet the end of a cotton swab in this solution and rub it over inside seams or other hidden areas. Wait for the area to dry and inspect the fabric carefully. If there is no color change the solution is safe to apply to the sofa. 6. For any stubborn stains dab with a soft sponge that has been dampened with the vinegar solution. Blot the stain gently moving from the outside edges toward the center. Wipe the solution away with a wet cloth. Pat the area dry with paper towels. Repeat the treatment if any discoloration remains. Warranty 1Yrs warranty Key Features Specifications Primary Material Fabric Color Light Brown Seating Capacity Room Type Living Room SKU FLIL1SFBMTLB68220I Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 94 cm Breadth cm 77 cm Height cm 65 cm Finish Type Matt Box Count 1 Brand Is Returnable No Height cm 65 cm Warranty 1 Year from the billing date against manufacturing defect only. Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Fabric Color Light Brown Seating Capacity Room Type Living Room SKU FLIL1SFBMTLB68220I Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 94 cm Breadth cm 77 cm Height cm 65 cm Finish Type Matt Box Count 1 Brand Is Returnable No Height cm 65 cm WARRANTY Warranty 1 Year from the billing date against manufacturing defect only. CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

SKU Code: VALTWL71BR12846 Name: Forrest Outdoor Light (Brown, Acrylic Shade Material, Brown - Wood Finish with Grains Shade Color) Net Quantity: 1 N Product Dimensions: 6.0 cm x 12.0 cm x 38.0 cm MRP: ₹8,610.00 (Incl. of all taxes) Bulb Holder Type: Led Wattage: 60W Material Subtype: Glass Secondary Material: Aluminium Die Cast Number of Bulbs: 0 Wire Length (mm): 1000 Country of Origin: India Brand Name: By Learc Bulb Included: yes Power Source: electric Plug Type: 2 Pin Base Width (cm): 11.5 Base Height (cm): 5.5 Base Depth (cm): 38 Needs Assembly: FALSE Material: Glass Primary Room: Outdoor Warranty in Months: 12 Sold By: Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400002 Consumer Care Details: Reliance Retail Limited, 1st, 2nd & 3rd Floor, No. 259 and 276 Amarjyothi, Basaveshwara HBCS Layout, Domlur, Bengaluru, 560071 Telephone No.: 080-46666777 Email ID: hello@urbanladder.com Marketed By: JAINSONS LITES,Plot No. H1- 443, Khuskhera, Tijara, Alwar, Bhiwadi, Rajasthan - 301019 Manufactured By: JAINSONS LITES,Plot No. H1- 443, Khuskhera, Tijara, Alwar, Bhiwadi, Rajasthan - 301019 Fabric lamp shades– Use a soft bristle brush and dust the shade in long sweeping motions. To clean the plastic lining of the lampshade, use a soft cloth moistened with water, and wipe. Paper lamp shades– Simply dust the shade clean with a dry micro fibre cloth. Wooden lamp base–Wipe the base clean with a dry micro fibre cloth. To restore shine, use a soft cloth moistened a solvent-based furniture polish. Glass lamp base–Wipe the base with a soft cloth dampened with glass cleaning solution. Buff with a dry cloth to restore shine. Stainless steel base–Use a soft dampened cloth, dipped in warm water, and wipe down the base. Dry immediately using a soft towel. Brass lamps–Sometimes the patina that develops from regular use, adds to the character of the lamp. However, if you wish to restore the shine, we recommend using a solution of mild detergent and warm water to wipe the lamp clean. Follow this with a dry, soft cloth, to remove any soap residue. Buff, to restore shine. We advise against using brass polish, it’s abrasive and its use could scrub away delicate engravings. We have specialised quality control measures to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us. Please check for the following: -       Stains on the product(s) -       Stitching inconsistency -       More than a 3% variation in size Depending on the nature of the defect, we will either replace the product or refund  the purchase amount. Please contact us within 7 days of receiving the product. Please email us at hello@urbanladder.com. We will attend to your query within two business days. Please ensure that all tags and labels are intact and the product is unused. Please email us photographs of the defect along with the order number and item code. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality All our products also have to pass 3 stages of stringent quality checks. So you only receive a product that scores high on both style and quality.

SKU: HCL00794H3001 Brand: Home City Dimensions: Height: 27 X Length: 48 x Width: 25 Inches Weight: 26 Warranty: 12 Months Package Details: 1 Box Color: Light Brown Material: Teakwood Home City Elora Two Seater Sofa in Fabric Brown Avoid outdoor use and exposure to water or prolonged moisture. Avoid exposure to direct heat or sunlight as this can cause the sofa color to fade. Keep sharp objects away from your sofa. A little tear on the fabric cover may be hard to repair. If you have removable back cushions (or put extra cushions on your sofa), do reverse them periodically and fluff them up while arranging so that the cushion stays even. Vacuum your sofas periodically with a soft bristled brush attachment or lightly brush them to keep general dirt and dust off the sofa and prevent any embedding between the fibers. Try to avoid food and drink spillage of any kind. If spills occur, do not leave unattended. In case of a stain, a water-free fabric cleaner can be used. However, avoid applying the cleaner directly on the stain as this can cause damage to the fabric and fade color. Pour the cleaner onto a clean cloth and test its effect on a hidden area of the sofa before cleaning the stain with the cloth. Getting your sofa professionally cleaned once every 6-8 months will not only take care of the nooks and corners that you can't reach, it will also make it more durable. Fiber-filled backs and armrests will flatten with regular use. However, they can be brought back to shape as easily as a normal pillow. Leatherette products need to undergo periodic maintenance to prevent cracking or peeling in the long run. Vinyl conditioner or leather conditioner needs to be applied to the product every 3 to 4 months for a long product life. Can the furniture be customized? While our Design Consultants in select cities will work with you to customize Room Designs, we are unable to customize products. Do you offer a warranty on your furniture product(s)? All Royaloak furniture products are either made by the finest artisans using high quality raw materials or are manufactured by large brands in their state of art facilities. We offer Brand Warranty for most of our furniture products bought of Royaloak. In case you have any questions or need any clarifications do not hesitate to call our Customer Support Team on +91 7676367636. Knowing your item: Accessories shown in the photograph are only for representation and are not part of the product. Changes of temperature and atmospheric moisture content may cause some movement. The actual product color,fabric and upholstery may have a slight variance from the product image depending on your screen settings, resolution and photography or fabric print. On Delivery: For all items that are expected to stand, ensure that the item is steady and straight. Unevenness up to 5 mm happens due to difference in surfaces and floor levels and is an accepted industry standard. Bushes will have to be attached to balance the item. Please report the item to our Customer Support team and we will take it on from there. Damages: Royaloak shipping arrangements to your doorstep have been designed to ensure a zero-damage, hassle-free experience, please contact us immediately, in case: For any manufacturing defects and damages in transit, we offer easy replacements. In case, you receive a damaged product, please contact us within 7 days of receipt. Email us a few photographs with the order number and item code to  customercare@royaloakindia.com We will assess the damage and revert within 48 hours. We will either arrange to collect the product and send you a replacement free of charge or just send you a replacement part. Cancellations: No cancellations will be accepted once an order is placed.

Add timeless elegance to your living room with the Alden Leatherette L-Shape Sofa Right. Available in a premium shade of light beige, this sofa has been fully upholstered with art leather. The frame of this piece comes from kiln-dried hardwood, whereas 32 density foam provides the plush feel of this sofa. The sofa features a beautiful piping detail on the armrests and the corners, and comes complete with six pillows in alternate shades of light and dark brown. A wooden platform has also been added to this piece, which makes for a great end table. You can choose to buy this piece from our online furniture site, or visit any of our 25 furniture stores across India for the best deals in home furniture.

Fully upholstered soft fabric recliner sofa with kiln-dried hardwood and plywood frame. S-spring (3.8 cm dia) with 24 density foam and polyfill in the seat to give extra comfort & bounce while seated. Webbing belt & polyfill in the back provides feather light soft support on shoulders and back. Sides of arms have thick plywood with 20 density foam & polyfill for extra support & comfort.. Seats with lumber design for excellent backs. Poly cotton is a blend of natural cotton and synthetic polyester. This fabric is very popular because it is stronger more customizable and more versatile that is it dries faster than 100% cotton. It also doesn’t naturally stick to the skin like 100% polyester.. Warranty 1Yrs warranty Key Features Specifications Highlights Fully upholstered soft fabric recliner sofa with kiln-dried hardwood and plywood frame. S-spring (3.8 cm dia) with 24 density foam and polyfill in the seat to give extra comfort & bounce while seated. Webbing belt & polyfill in the back provides feather light soft support on shoulders and back. Sides of arms have thick plywood with 20 density foam & polyfill for extra support & comfort.. Seats with lumber design for excellent backs. Poly cotton is a blend of natural cotton and synthetic polyester. This fabric is very popular because it is stronger, more customizable, and more versatile, that is, it dries faster than 100% cotton. It also doesn’t naturally stick to the skin like 100% polyester.# Primary Material Fabric Color Brown Seating Capacity SKU FLIL1SFBMTBR70814D Warranty 1 Year from the billing date against manufacturing defect only. Width cm 92.71 Weight Kg 37.00 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition DIY(Do-It-Yourself) Upholstery Included 1Yes Dimensions Wheels Included No Bush Included NO Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Key Feature Fully upholstered soft fabric recliner sofa with kiln-dried hardwood and plywood frame. S-spring (3.8 cm dia) with 24 density foam and polyfill in the seat to give extra comfort & bounce while seated. Webbing belt & polyfill in the back provides feather l Maximum Load Capacity 100 Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Color Dark Brown Finish Type Matte Sales Package 1 Recliner Sofa Remote_Controlled No Upholstery Type Cushion Mechanism Manual Number of Reclining Positions 1 Number of Reclining Seats 1 Configuration Straight Frame Material Solid Wood::Metal Open Width 162 Filling Material Polyfill::Foam Backrest Height cm 100.33 Autolift feature No Technology Used Active Comfy Seat hight cm 53.34 Power Requirement NA Brand Depth cm 77.47 Finish Color Dark Brown Is Returnable No Primary Color Brown Armrest Included 1Yes Warranty 1 Year from the billing date against manufacturing defect only. Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Highlights Fully upholstered soft fabric recliner sofa with kiln-dried hardwood and plywood frame. S-spring (3.8 cm dia) with 24 density foam and polyfill in the seat to give extra comfort & bounce while seated. Webbing belt & polyfill in the back provides feather light soft support on shoulders and back. Sides of arms have thick plywood with 20 density foam & polyfill for extra support & comfort.. Seats with lumber design for excellent backs. Poly cotton is a blend of natural cotton and synthetic polyester. This fabric is very popular because it is stronger, more customizable, and more versatile, that is, it dries faster than 100% cotton. It also doesn’t naturally stick to the skin like 100% polyester.# Primary Material Fabric Color Brown Seating Capacity SKU FLIL1SFBMTBR70814D Warranty 1 Year from the billing date against manufacturing defect only. Width cm 92.71 Weight Kg 37.00 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition DIY(Do-It-Yourself) Upholstery Included 1Yes Dimensions Wheels Included No Bush Included NO Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Key Feature Fully upholstered soft fabric recliner sofa with kiln-dried hardwood and plywood frame. S-spring (3.8 cm dia) with 24 density foam and polyfill in the seat to give extra comfort & bounce while seated. Webbing belt & polyfill in the back provides feather l Maximum Load Capacity 100 Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Color Dark Brown Finish Type Matte Sales Package 1 Recliner Sofa Remote_Controlled No Upholstery Type Cushion Mechanism Manual Number of Reclining Positions 1 Number of Reclining Seats 1 Configuration Straight Frame Material Solid Wood::Metal Open Width 162 Filling Material Polyfill::Foam Backrest Height cm 100.33 Autolift feature No Technology Used Active Comfy Seat hight cm 53.34 Power Requirement NA Brand Depth cm 77.47 Finish Color Dark Brown Is Returnable No Primary Color Brown Armrest Included 1Yes WARRANTY Warranty 1 Year from the billing date against manufacturing defect only. CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition