Officer credit

Designation: Sales Support Officer (Office Sitting Profile) Location: Ludhiana Experience: Minimum 3 Years. Good knowledge of Microsoft Excel, Microsoft Word, E-mail. Excellent communication skills and confidence. Education: B. Com/ M.Com Job Responsibilities: 1. Processing sales orders 2. Managing the correspondences between the sale team and their clients. 3. Monitoring customer accounts. 4. Providing data and reports to help the sale team. 5. Keeping track of sales targets. 6. Review pending orders and specific customer s requests to ensure excellent customer service and customer experience. 7. Drafting packing list. 8. Managing customer feedback & complaints. 9. Managing pricing as per company policy. Raising invoice & credit / debit notes related to sales. For Details, Contact: Bhatia Consultancy Services Punjab

Process product returns and Conduct product failure analysis. Ensure a high level of customer service is delivered to all customers, in accordance with the Customer Support RMA Team's objectives. Maintain daily productivity / workflow reports. Return defective parts from production floor to vendors for credit.