Opening accounts customer relationship

Manage large amounts of incoming calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers

Job description: Provide information about order status to customers. Understand customer complaints and forward them to relevant department. Customer Satisfaction. Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Identifying and assessing customers needs to achieve satisfaction Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Location: Surat Salary: 13,000 to - 35,000.00 /month Working Days- Monday to Friday (Sunday -Saturday off) Call +91 8511539085 Website - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr.votiko@gmail.com

Job Responsibilities A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency. The only aim is to ensure customer satisfaction by fulfilling their requirements. Should be confident in troubleshooting any such emerging queries and maintaining high standards. Develops a strong relationship with their customers and generates trust with an open and interactive communication. Acquire and validate information and providing it to the customers with full efficiency. Document or maintain records of each and every interactions with the customers for future evaluation. Setting up customer accounts and provide relevant information to them. Follow the procedure, guidelines provided and implement it while troubleshooting queries. Skills Required Should be excellent with their communication skills Should have the ability to interact with foreign clients. Should also have strong presentation skills. Strong analytical skills and be able to manage time effectively. Should be able to multi-task. This job strong demands for good interpersonal and problem-solving skills. Should be able to adapt to interacting with any client and should have good listening skills to validate the data and troubleshoot. Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

There is a critically high demand for people who have the knowledge and skills essential for computer applications, accounting software and ecommerce applications to meet the needs of businesses and industry. This training program introduces the students with E-Commerce (buying and selling over the Internet) and E-Business (conducting business using Internet technology) which are today’s fastest growing sectors globally. The objective of this training is to train the people professionally for the entry level, essential skills and enabling them to have many options to make use of computer applications in effective way. Further, to teach how business strategies work together with computer applications. Upon completion, graduates of this course can opt for jobs like accounts assistant, E-Commerce business developers or manager. Eligibility • Commerce Students who aim to enhance their practical skills • Commerce Students who seek job oriented skill to prepare themselves for employment in very short period • M.Com, B.Com, BBA, MBA candidates who want to enhance their IT skills for better employment and get a skill certification. • +1, +2 Commerce students who give importance to practical skills and want to prepare for job. • Students from any stream who wants practical skills for implementing in their family business. • House wives who are interested in training and want to support their family business. Training Program Outline This course covers aspects of accounting, office applications, e-commerce applications, digital marketing, customer relationship management (CRM) and the use of micro-computing in business. The total duration of this program is 25 Weeks or approximately 6 months. Its divided into four modules. • Computer Applications in Office (7 weeks) • Computer Based Accounting (7 weeks) • E-Commerce and E-Business (7 weeks) • Career Planning & Goal Setting (4 weeks) For Admissions: Visit: School of Business and Information Systems (Under Aegis of CCIT) 2nd Floor, 497-LX, CCIT Building, Model Town Club Lane, Near Janj Ghar (Community Hall), Model Town, Ludhiana, Punjab, India 141002 Or Contact: Mobile No.: +91-8727800815, +91-9878100815, +91-1612404815 Email ID: cpaea@sbis.ccit.in

Position: Front office Company: IT Salary: 12,000 to 20,000 Location: madurai Experience: 0 to 5 yrs Skills: front office, customer relationship,back office, data entry, billing

Company: Auto Mobile Qualification: Graduate Experience: 3 to 10 years Salary: 12000 to 20000 Location: Madurai Candidate Experience in Showroom sales with customer relationship with ready to travel.

Date 19.1.2021 Job Title Marketing Executive Job No. 3 Location Tirunelveli No. of Position 3 Qualification Graduate Experience 2 to 6 Years Salary 10000 - 20000 Skils Candidate Experience in Sales Experience,ready to Travel and Customer relationship Skills. Contact HappyJobs -7373993339 / 8489498080 forward resume to contact@happyjobs.co.in

Required Relationship Manager(Industrial Sales) Company: A very reputed company dealing in Industrial Products having presence in pans India. Qualification: B Tech/ Diploma (Electrical/Electronics) Experience: 1-3 Years Relevant experience in industrial sales of Switchgears, Wires and cables, Panels, Transformers, Gear boxes, motors and bearings etc. Locations: Chandigarh / Mohali, Ambala, Jalandhar, Ludhiana, Baddi Salary: Best In industry Job Description 1 Maintaining and increasing sales of company's products 2 Reaching the targets and goals set for your area 3 Establishing maintaining and expanding Customer base 4 Servicing the needs of your existing customers 5 Increasing business opportunities through various routes to market 6 Possibly dealing with some major customer accounts yourself 7 Collecting customer feedback and market research 8 Reporting to Senior Manager 9 Keeping up to date with products and competitors. For Details, Contact: Bhatia Consultancy Services Punjab

Technical Engineer Job Description: 1.A Technical Engineer is usually hired by businesses to maintain their computer hardware and software systems. 2.Their skills assist the company in resolving technical issues concerning customer's accounts or company software infrastructure. 3.A Technical Engineer will also support flawless computer software integration by diagnosing and troubleshooting common problems. 4. Employees holding this job title generally begin in IT or IT Assistant roles. 5.A bachelor's degree in Computer Science or related degree is required for the position. 6.Many companies also require additional certification in industry specific networks or operating systems. 7.Individuals with a strong customer service background and a positive outlook on problem solving tend to excel in the position of a Technical Engineer. Qualification: B.E/ B.Tech/ Diploma Location: Chennai Timing: Full Time Salary: 10k to 20k Exp:Frehers Benefits: OT + Incentives + Increments based on ur Performance. Shift: General Shift Gender: Both Male & Female Job Role: Company Employee in MNC ARREARS & FRESHERS/ EXPERIENCE CAN ALSO APPLY. ROLE: Technical field For Further Information Contact Us: HR Abitha 63852@35307

POSITION: TERRITORY SALES EXECUTIVE/ Sr.TSE/BDM Locations: Ludhiana, Bathinda, Haldwani Experience: 1-5 Years KEY SKILLS: Good Communication Skills/Confident/Presentable JOB DESCRIPTION: Sales and Marketing/ Business Development Managing sales and marketing operations thereby achieving increased sales/maximizing profit in assigned territory Initiating and developing relationships with key decision makers in target organizations for business development Formulating & devising competitive selling programs/strategies to improve the product awareness and enhance business growth. Customer Relationship Management Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms. Attending to clients concerns & complaints and undertaking steps for effectively resolving them Interacting with the customers to gather their feedback regarding the products' utilities. Maintaining cordial relations with customers to sustain the profitability of the business. Responsibilities: Acquisition of new clients and ensuring continuous business from them. Managing relationship with existing accounts and taking out business from them. Maintaining regular contact with existing customer and provide customer satisfaction. Identify and penetrate into potential new business / customers to develop new accounts Evaluating customer requirements / potential. Providing alternative solutions proposals focused on customer's need Updating customers regularly on new product / services/ business offerings. Business Development Identifying & prioritizing prospect Final negotiations and finalizations of the orders. Manage proper Execution of the orders, handling complaints and ensure customer satisfaction. Clients handling, Grievances handling To ensure timely payments collections. Self-Motivate Facilitate co-ordination between sales, support and development teams to ensure the smooth execution of the orders. Generating the additional & new revenues from the existing customers by providing them new enhancements. Developing relations with the top corporate authorities Managing the tenders for the prospective clients. For Details, Contact: Bhatia Consultancy Services Punjab

Position: Business Development Manager (Ludhiana/Bathinda) Company: A very reputed company dealing in a wide range of physical security products, fire resistant equipment, currency handling machines, office furniture, turnkey interiors, school furniture and presentation & training devices. Location: Ludhiana/Bathinda Salary: Negotiable Job Description: * Managing sales and marketing operations thereby achieving increased sales/maximizing profit in assigned territory * Initiating and developing relationships with key decision makers in target organizations for business development * Formulating & devising competitive selling programs/strategies to improve the product awareness and enhance business growth. Customer Relationship Management * Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms. * Attending to clients concerns & complaints and undertaking steps for effectively resolving them * Interacting with the customers to gather their feedback regarding the products' utilities. * Maintaining cordial relations with customers to sustain the profitability of the business. Responsibilities: * Acquisition of new clients and ensuring continuous business from them. * Managing relationship with existing accounts and taking out business from them. * Maintaining regular contact with existing customer and provide customer satisfaction. * Identify and penetrate into potential new business / customers to develop new accounts * Evaluating customer requirements / potential. * Providing alternative solutions proposals focused on customer's need * Updating customers regularly on new product / services/ business offerings. * Business Development * Identifying & prioritizing prospect * Final negotiations and finalizations of the orders. * Manage proper Execution of the orders, handling complaints and ensure customer satisfaction. * Clients handling, Grievances handling * To ensure timely payments collections. * Self-Motivate * Facilitate co-ordination between sales, support and development teams to ensure the smooth execution of the orders. * Generating the additional & new revenues from the existing customers by providing them new enhancements. * Developing relations with the top corporate authorities * Managing the tenders for the prospective clients. For Details, Contact: Bhatia Consultancy Services Punjab

Introduction In order to supercharge your conversions, you need to free up your time and other resources. As a marketer, you are tasked to create awareness for your company’s products and services but it can be tedious and time-consuming. You might end up wasting your time verifying customer emails or you might be sending newsletters to the spam folders of prospects. The best way to free up your time is to implement marketing automation tactics that will allow you to focus on more revenue-generating activities. Optimally, you can save more time and effort by relying on marketing automation to boost new and recurring sales. What is marketing automation? Marketing automation is the process of setting a marketing process that requires little or no human intervention for it to operate. These tasks can include sending emails or text messages, sharing blog posts on social media, responding to inquiries, and many more. There are many marketing automation tools available in the market. Companies often employ automation in lead nurturing, email marketing, and software integrations of systems such as mobile, social media, and Customer relationship management (CRM) platforms. Marketing automation guides visitors through your sales process and eventually makes the sale by nurturing them until they convert. How does automation boost conversions? Before knowing how marketing automation works, you have to understand the concept of a marketing funnel. It is also called “customer journey” because you will have a wider scope at first and gradually move the prospects down into considering a purchase. The marketing funnel differs from the sales funnel as its only goal is to generate qualified leads at the end of the funnel rather than making an actual purchase. Marketing automation refers to the use of any software that automates manual marketing processes. You can configure these tools to automate emails, post on social media, and do other manual tasks so that you don’t have to. 5 Marketing Automation Tactics Marketing automation helps in nurturing leads by providing them with adequate information and resources, guiding them all the way to the bottom of the funnel. Here are 5 marketing automation tactics you can use to supercharge your conversion funnel: 1. Optimize your website An optimized website will make a better impression and help boost your conversion rate. Information about the lead and customer data (who they are, where they work, online behavior, etc.) can be used to customize landing pages and other web content seen by each prospect. A user-friendly website must be able to deliver the following: Fast-loading pages. Don’t let your visitors experience long loading times. Make sure your website is optimized for mobile screens. Monitor your website regularly to check for problems and bugs. Streamlined design. Do not clutter your website with unnecessary animations, motion graphics, giant text, and oversized images. This adds up to loading time and can have a negative impact on visitors’ browsing experience. Set up conversion buttons wisely. Make strategic decisions regarding the call to action buttons on your website. Use heat maps to identify the areas frequently visited, and place your CTA buttons accordingly. Provide value for your prospects. Prepare an “About” page that clearly states what you can do for those who will avail of your products and/or services. Include details on how to contact your business. Add testimonials or reviews. If your business received a lot of great reviews in the past, you can present them in a carousel slider on your website. Add testimonials from your previous clients and display them prominently in your website. Test your CTAs. Improve your CTAs by changing the size, fonts, or color. Try making changes to your CTA and test the results by using A/B testing. Conversions that will benefit this: Purchase, Form submission, Sign-up, Clicks, Account creation, Content shares, App install 2. Email marketing automation tactics You can run email marketing campaigns with little human supervision. All you have to do is determine what messages and templates work best for your business. You want your audience to understand you better as a value provider and to that, you can start with the following: Hyper-personalization of emails. Instead of sending generic email letters, create emails with personalization fields such as name, company name, location, etc. Let them feel that each email they receive is dedicated to them. Segmentation of mailing list. Set up different profile segmentation for your target audience. You can segment them by identifying active vs inactive users, such as those who have not opened your emails in three months. You can then come up with a specialized campaign designed at re-engaging your inactive subscribers. Or you can prioritize subscribers who are more engaged and target them more specifically with promos or other plans. Make mobile-friendly emails. A lot of people nowadays check their email on their mobile phones. Rework your design so that they are easy to read on mobile devices and that they are responsive to clicks from your email campaigns. Conversions that will benefit this: Form submission, Sign-up, Clicks, Content shares 3. Phone call automation tactics The way you communicate with your prospects should also adapt to their preferences. Future trends in contact center automation will likely be fueled by remote working and 5G technology. Your marketing efforts should include the following to get more conversions: Get a local presence. Choose a phone system and sales dialer with local presence dialing so you can automatically match your outbound phone number to the area code you dialed. This helps build trust from your prospects in order to get a callback or text from them. An anonymous number is more likely to get ignored or blocked by a mobile user. Use dynamic tags. Call tagging is essential in marketing and especially for sales automation. You can identify leads that are worth retargeting with emails or text messages in future campaigns. Attach GIFs, Images, or videos for SMS. Never underestimate the power of text messaging these days, especially since many businesses are shifting to text marketing. Be creative with the use of GIFs or short videos to persuade them to click the URL in your text message. Conversions that will benefit this: Purchase, Clicks, Account creation, Content shares, App install 4. Chatbot automation tactics Leverage chatbot automation to provide assistance to website visitors. It also works best for social media messages. Take advantage of chatbot automation by doing the following: Ask the right questions. Your chatbot can be programmed to ask qualifying questions. These may include: What do you want to find out? What problems are you trying to solve? Where are you located? What industry are you in? What departments are you from? Would you like to speak with a live representative? Make a relevant opening message. Create a compelling chatbot message that is relevant to the customer journey. Start meaningful conversations and drive more qualified leads. Conversions that will benefit this: Purchase, Sign-up, Account creation, App install 5. Set notification triggers When your visitors have left your website, you can still reach them via retargeting ads. These can remind them to revisit your website or go back to their abandoned shopping cart. You can reduce your website’s bounce rate with push notifications. Create a welcome notification for new visitors. Once they accept cookies, they can view your ads placed in search engines and other similar websites. Send a confirmation message when they are subscribed to push notifications. This is to boost re-engagement and drive more traffic to your website. Your prospects will be updated with your newly published content and featured products across different devices. Trigger notifications. This can be triggered based on certain user interactions on the website. You can schedule and automate push alerts on specific dates in a week. Let them know when you have new articles, products, and news items on your website. Send notifications for abandoned carts if you are an e-commerce store. You can use the Truepush Shopify plugin to send them back-in-stock updates so you can get immediate sales. You can also let your customers know about shipping updates. Conversions that will benefit this: Purchase, Sign-up, Clicks, Content shares, App install Your Takeaways Marketing automation allows you to have your sales work independently so you can focus your attention on more profitable activities for your business. If you implement the right marketing automation tactics, you can turn your prospects into qualified sales leads in a shorter period of time. By leveraging marketing automation, you will supercharge your conversions.

About Program There is a critically high demand for people who have the knowledge and skills essential for computer applications, accounting software and ecommerce applications to meet the needs of businesses and industry. This training program introduces the students with E-Commerce (buying and selling over the Internet) and E-Business (conducting business using Internet technology) which are today’s fastest growing sectors globally. The objective of this training is to train the people professionally for the entry level, essential skills and enabling them to have many options to make use of computer applications in effective way. Further, to teach how business strategies work together with computer applications. Upon completion, graduates of this course can opt for jobs like accounts assistant, E-Commerce business developers or manager. Eligibility • Commerce Students who aim to enhance their practical skills • Commerce Students who seek job oriented skill to prepare themselves for employment in very short period • M.Com, B.Com, BBA, MBA candidates who want to enhance their IT skills for better employment and get a skill certification. • +1, +2 Commerce students who give importance to practical skills and want to prepare for job. • Students from any stream who wants practical skills for implementing in their family business. • House wives who are interested in training and want to support their family business. Training Program Outline This course covers aspects of accounting, office applications, e-commerce applications, digital marketing, customer relationship management (CRM) and the use of micro-computing in business. The total duration of this program is 25 Weeks or approximately 6 months. Its divided into four modules. • Computer Applications in Office (7 weeks) • Computer Based Accounting (7 weeks) • E-Commerce and E-Business (7 weeks) • Career Planning & Goal Setting (4 weeks) For Admissions: Visit: School of Business and Information Systems (Under Aegis of CCIT) 2nd Floor, 497-LX, CCIT Building, Model Town Club Lane, Near Janj Ghar (Community Hall), Model Town, Ludhiana, Punjab, India 141002 Or Contact: Mobile No.: +91-8727800815, +91-9878100815, +91-1612404815 Email ID: cpaea@sbis.ccit.in

The Optical CRM Software is the best software for optical retail stores. It combines multiple software's such as POS software, accounting software, CRM software, inventory / stock keeping software, invoicing / billing software, bar-code software, SMS software and Insurance software. Our software will help you to manage Inventory, Products (SKU), Sales, Customers, Prescriptions, Bar-codes, Expenses, Accounts, Insurance claim, Accurate Lens stock in Grid view and all other aspects of your optical retail business. You can easily send Advance receipt, Invoice, Prescription and Order form PDF documents through SMS or email to your customers or vendors. This is a global software and it is already used by 4000+ optical stores worldwide. It has flexibility to adopt any currency (USD, INR, Euro, AED, etc), any language (Hindi, English, French, German, Arabic, etc), any time-zone (IST, AST, EST, CST, etc) and any bar-code settings (Square, Rectangle, Round, Oval, bat shape, eye shape, etc). Pricing for Optical CRM software is affordable and the lowest compared to any other software with equal features and modules. There are no hidden costs in Optical CRM software, and we do not charge anything extra for support or training. Our promise is to give you the best service, support and all new advance features which can help you to easily manage your optical business, grow your optical business and maximize profits from your optical retail store. We believe in keeping things simple and you will see this in every aspect of the Optical CRM Software. You do not need any technical knowledge or experience to use the Optical CRM Software. It is very easy, simple and safe. Optical CRM Software can send Short TEXT messages (SMS) and EMAIL messages to customers; this makes it a preferred option for customer relationship management (CRM). We do not charge anything extra for EMAIL service. Expert and professional team at Optical CRM Software working continuously to make sure that you get regular updates and new features in our software. Our vision is to make the Optical CRM Software as No 1 software for optical retail stores.

HR Admin Assistance Jobs 2020 in Chennai Job Details; We are Immediate Opening for MBA, Engineers and any Degree Candidate with Attractive Salary in Chennai ROLES & RESPONSIBILITIES: Office Administration Infrastructure Management Operations Support Handling Customer Visits HR Function Support Cold Calling Handling Inquiries Database collection and Customer Relationship Management Prepare and draft letters dealing with official departments. Other HR Related activities etc. Education: (any degree) MANDATORY SKILLS (must to have) Proficiency in MS Office (MS Word, Excel, PowerPoint, Email) Excellent communication and interpersonal skill Gender: MALE and FEMALE Experience: 1 to 5 year s of Experience in any field Salary: 15000,20000 Job Type: Full-time Qualifications-MBA/PGDM, Any Graduate gk-6382386599