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Job Description: Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process / Non Voice Process & Technical Support Executive Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

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SOLID WORKS ONLINE TRAINING INSTITUTE IN HYDERABAD,INDIA,UK,USA@Ecorptrainings Course Contents SolidWorks Basics and the User Interface What is the SolidWorks Software? Design Intent File References Opening Files The SolidWorks User Interface Using the Command Manager Introduction to Sketching 2D Sketching Stages in the Process Saving Files What are We Going to Sketch? Sketching Sketch Entities Basic Sketching Rules That Govern Sketches Design Intent Sketch Relations Dimensions Extrude Sketching Guidelines Basic Part Modeling Basic Modeling Terminology Choosing the Best Profile Choosing the Sketch Plane Details of the Part Boss Feature Sketching on a Planar Face Cut Feature Using the Hole Wizard View Options Filleting Editing Tools Detailing Basics Drawing Views Center Marks Dimensioning Changing Parameters Modeling a Casting or Forging Case Study: Ratchet Design Intent Boss Feature with Draft Symmetry in the Sketch Sketching Inside the Model View Options Using Model Edges in a Sketch Creating Trimmed Sketch Geometry Patterning Why Use Patterns? Reference Geometry Linear Pattern Circular Patterns Mirror Patterns Using Pattern Seed Only Sketch Driven Patterns Revolved Features Case Study: Handwheel Design Intent Revolved Features Building the Rim Building the Spoke Edit Material Mass Properties File Properties SolidWorks SimulationXpress Using SolidWorks SimulationXpress The SimulationXpress Interface Shelling and Ribs Shelling and Ribs Analyzing and Adding Draft Other Options for Draft Shelling Planes Ribs Full Round Fillets Thin Features Editing: Repairs Part Editing Editing Topics Sketch Issues Freezing Features FilletXpert DraftXpert Editing: Design Changes Part Editing Design Changes Information From a Model Rebuilding Tools Sketch Contours Configurations Configurations Creating Configurations Using Configure Dimension/Feature Using Global Variables, Equations Global Variables Equations Modeling Strategies for Configurations Editing Parts that Have Configurations Design Library In the Advanced Course Using Drawings More About Making Drawings Section View Model Views Broken View Detail Views Drawing Sheets and Sheet Formats Projected Views Annotations Bottom-Up Assembly Modeling Case Study: Universal Joint Bottom-Up Assembly Creating a New Assembly Position of the First Component FeatureManager Design Tree and Symbols Adding Components Using Part Configurations in Assemblies Subassemblies Smart Mates Inserting Subassemblies Pack and Go Using Assemblies Using Assemblies Analyzing the Assembly Checking for Clearances Changing the Values of Dimensions Exploded Assemblies Explode Line Sketch Bill of Materials Assembly Drawings Ecorp Trainings, one of the best institute providing quality level of training in E-learning & Corporate Services. We offer instructor led online training. Classroom trainings are conducted in Hyderabad , India. We provide training for almost all IT technologies,i.e : Documentum, SAP , ORACLE , JAVA , DOTNET , STORAGE products , HYPERION etc. for more details please visit- www.ecorptrainings.com With Best Regards, ECORP TRAININGS. Training Coordinator. UK : +44-203-468-0685 USA : +1-703-445-4802 INDIA: +91-8143111555 ; +91-40-64643304 / 06 URL : www.ecorptrainings.com Email : training@ecorptrainings.com

Introduction In order to supercharge your conversions, you need to free up your time and other resources. As a marketer, you are tasked to create awareness for your company’s products and services but it can be tedious and time-consuming. You might end up wasting your time verifying customer emails or you might be sending newsletters to the spam folders of prospects. The best way to free up your time is to implement marketing automation tactics that will allow you to focus on more revenue-generating activities. Optimally, you can save more time and effort by relying on marketing automation to boost new and recurring sales. What is marketing automation? Marketing automation is the process of setting a marketing process that requires little or no human intervention for it to operate. These tasks can include sending emails or text messages, sharing blog posts on social media, responding to inquiries, and many more. There are many marketing automation tools available in the market. Companies often employ automation in lead nurturing, email marketing, and software integrations of systems such as mobile, social media, and Customer relationship management (CRM) platforms. Marketing automation guides visitors through your sales process and eventually makes the sale by nurturing them until they convert. How does automation boost conversions? Before knowing how marketing automation works, you have to understand the concept of a marketing funnel. It is also called “customer journey” because you will have a wider scope at first and gradually move the prospects down into considering a purchase. The marketing funnel differs from the sales funnel as its only goal is to generate qualified leads at the end of the funnel rather than making an actual purchase. Marketing automation refers to the use of any software that automates manual marketing processes. You can configure these tools to automate emails, post on social media, and do other manual tasks so that you don’t have to. 5 Marketing Automation Tactics Marketing automation helps in nurturing leads by providing them with adequate information and resources, guiding them all the way to the bottom of the funnel. Here are 5 marketing automation tactics you can use to supercharge your conversion funnel: 1. Optimize your website An optimized website will make a better impression and help boost your conversion rate. Information about the lead and customer data (who they are, where they work, online behavior, etc.) can be used to customize landing pages and other web content seen by each prospect. A user-friendly website must be able to deliver the following: Fast-loading pages. Don’t let your visitors experience long loading times. Make sure your website is optimized for mobile screens. Monitor your website regularly to check for problems and bugs. Streamlined design. Do not clutter your website with unnecessary animations, motion graphics, giant text, and oversized images. This adds up to loading time and can have a negative impact on visitors’ browsing experience. Set up conversion buttons wisely. Make strategic decisions regarding the call to action buttons on your website. Use heat maps to identify the areas frequently visited, and place your CTA buttons accordingly. Provide value for your prospects. Prepare an “About” page that clearly states what you can do for those who will avail of your products and/or services. Include details on how to contact your business. Add testimonials or reviews. If your business received a lot of great reviews in the past, you can present them in a carousel slider on your website. Add testimonials from your previous clients and display them prominently in your website. Test your CTAs. Improve your CTAs by changing the size, fonts, or color. Try making changes to your CTA and test the results by using A/B testing. Conversions that will benefit this: Purchase, Form submission, Sign-up, Clicks, Account creation, Content shares, App install 2. Email marketing automation tactics You can run email marketing campaigns with little human supervision. All you have to do is determine what messages and templates work best for your business. You want your audience to understand you better as a value provider and to that, you can start with the following: Hyper-personalization of emails. Instead of sending generic email letters, create emails with personalization fields such as name, company name, location, etc. Let them feel that each email they receive is dedicated to them. Segmentation of mailing list. Set up different profile segmentation for your target audience. You can segment them by identifying active vs inactive users, such as those who have not opened your emails in three months. You can then come up with a specialized campaign designed at re-engaging your inactive subscribers. Or you can prioritize subscribers who are more engaged and target them more specifically with promos or other plans. Make mobile-friendly emails. A lot of people nowadays check their email on their mobile phones. Rework your design so that they are easy to read on mobile devices and that they are responsive to clicks from your email campaigns. Conversions that will benefit this: Form submission, Sign-up, Clicks, Content shares 3. Phone call automation tactics The way you communicate with your prospects should also adapt to their preferences. Future trends in contact center automation will likely be fueled by remote working and 5G technology. Your marketing efforts should include the following to get more conversions: Get a local presence. Choose a phone system and sales dialer with local presence dialing so you can automatically match your outbound phone number to the area code you dialed. This helps build trust from your prospects in order to get a callback or text from them. An anonymous number is more likely to get ignored or blocked by a mobile user. Use dynamic tags. Call tagging is essential in marketing and especially for sales automation. You can identify leads that are worth retargeting with emails or text messages in future campaigns. Attach GIFs, Images, or videos for SMS. Never underestimate the power of text messaging these days, especially since many businesses are shifting to text marketing. Be creative with the use of GIFs or short videos to persuade them to click the URL in your text message. Conversions that will benefit this: Purchase, Clicks, Account creation, Content shares, App install 4. Chatbot automation tactics Leverage chatbot automation to provide assistance to website visitors. It also works best for social media messages. Take advantage of chatbot automation by doing the following: Ask the right questions. Your chatbot can be programmed to ask qualifying questions. These may include: What do you want to find out? What problems are you trying to solve? Where are you located? What industry are you in? What departments are you from? Would you like to speak with a live representative? Make a relevant opening message. Create a compelling chatbot message that is relevant to the customer journey. Start meaningful conversations and drive more qualified leads. Conversions that will benefit this: Purchase, Sign-up, Account creation, App install 5. Set notification triggers When your visitors have left your website, you can still reach them via retargeting ads. These can remind them to revisit your website or go back to their abandoned shopping cart. You can reduce your website’s bounce rate with push notifications. Create a welcome notification for new visitors. Once they accept cookies, they can view your ads placed in search engines and other similar websites. Send a confirmation message when they are subscribed to push notifications. This is to boost re-engagement and drive more traffic to your website. Your prospects will be updated with your newly published content and featured products across different devices. Trigger notifications. This can be triggered based on certain user interactions on the website. You can schedule and automate push alerts on specific dates in a week. Let them know when you have new articles, products, and news items on your website. Send notifications for abandoned carts if you are an e-commerce store. You can use the Truepush Shopify plugin to send them back-in-stock updates so you can get immediate sales. You can also let your customers know about shipping updates. Conversions that will benefit this: Purchase, Sign-up, Clicks, Content shares, App install Your Takeaways Marketing automation allows you to have your sales work independently so you can focus your attention on more profitable activities for your business. If you implement the right marketing automation tactics, you can turn your prospects into qualified sales leads in a shorter period of time. By leveraging marketing automation, you will supercharge your conversions.