Original memory pillow comfort

We are willing to sell our 3 Year old mattress which is hardly used as it was in the guest room. Here are it's details : Width - 72*72*6 inch l 6 inch l Medium Balance firm comfort l company - Original Sleepy cat PRODUCT FEATURES: The medium firmness of the High Density Base helps with back pain. Bamboo Fibre Fabric adds a soft touch with antibacterial, and moisture wicking properties.

This great orthopedic memory foam pillow that intends to provide comfort and relaxation to its users. No chances of restlessness or anxiety with this pillow! For having a stress-free sleep, use this pillow and take long hours of sleep. Do not forget how this memory foam pillow lets the muscles to rest and gives a cooling effect. The washable cover can be washed to maintain the cleanliness. This is truly a hygienic and hypoallergenic pillow. Welcome happiness through this premium quality Sleepsia ergonomic memory foam pillow in your life!

Neck pain troubles most people. The orthopedic neck pillow provides users with the best comfort and let people sleep in comfort. Learn about a Memory foam neck pillow and its benefits. Also, you can buy your own memory foam orthopedic cervical pillow now on Amazon.

The best memory foam pillow is a new type of pillow made of gel that is providing a comfortable sleeping experience. They come in a variety of shapes and sizes and are used by people who are looking for comfort, or who need to be more comfortable while sleeping. So don't waste time buy the best memory foam pillow in India and get relief from all the pain.

Welcome happiness through this premium quality Sleepsia ergonomic memory foam pillow in your life! This great orthopedic pillow that intends to provide comfort and relaxation to its users. No chances of restlessness or anxiety with this pillow! For having a stress-free sleep, use this pillow and take long hours of sleep. Do not forget how this memory foam pillow lets the muscles to rest and gives a cooling effect. The washable cover can be washed to maintain the cleanliness. This is truly a hygienic and hypoallergenic pillow.

This cervical memory foam pillow from created with memory foam material. It provides the most comfort and support to your head and neck whereas sleeping in any position. It improves your sleeping quality, blood circulation and provides you a sound sleep.

Featherlitehome offers a wide variety of soft bed pillows, white pillow, Memory foam pillow, Ortholite Pillow, Orthopaedic Pillow, Aloe Vera Pillow, Green Pillow, Quilted Pillow, Fantasy Pillow, Micro Fibre Pillow, Travel neck pillow, Pillow for Neck and Back Support, Lupine Pillow, Cervical Pillow, Standard Pillow and our best-selling Featherlite pillow comes with extra comfort and specially designed for Sleeping. So, what are you waiting for Get Featherlitehome pillows today!! For more information – Website - https://www.featherlitehome.com/ Contact us - 9324360724 Email - support@featherlitehome.com

SKU: SF201756-1 Brand: Royaloak Dimensions: Length 43.5 X Width 34.5 x Height 31.5 Inches Weight: 30.2 Warranty: 12 Months Installation: Self Installation Package Details: 1 Single Seater Sofa Color: Grey Material: Genuine Leather Royaloak Naples Italian sofa is designed for durability and comfort, without compromising on style. It features pillow-back cushions that offer excellent lumbar support. Perfected with square arms and turned metal legs gives this sofa has a sleek and modern appeal. Upholstered in genuine leather. The Naples Italian sofa blends in seamlessly with almost all home decors. Natural leather has unique marks and characteristics with variance in color and texture. Avoid outdoor use and exposure to water or prolonged moisture. Avoid exposure to direct heat or sunlight as this can cause the sofa color to fade. Keep sharp objects away from your sofa. A little tear on the fabric cover may be hard to repair. If you have removable back cushions (or put extra cushions on your sofa), do reverse them periodically and fluff them up while arranging so that the cushion stays even. Vacuum your sofas periodically with a soft bristled brush attachment or lightly brush them to keep general dirt and dust off the sofa and prevent any embedding between the fibers. Try to avoid food and drink spillage of any kind. If spills occur, do not leave unattended. In case of a stain, a water-free fabric cleaner can be used. However, avoid applying the cleaner directly on the stain as this can cause damage to the fabric and fade color. Pour the cleaner onto a clean cloth and test its effect on a hidden area of the sofa before cleaning the stain with the cloth. Getting your sofa professionally cleaned once every 6-8 months will not only take care of the nooks and corners that you can't reach, it will also make it more durable. Fiber-filled backs and armrests will flatten with regular use. However, they can be brought back to shape as easily as a normal pillow. Leatherette products need to undergo periodic maintenance to prevent cracking or peeling in the long run. Vinyl conditioner or leather conditioner needs to be applied to the product every 3 to 4 months for a long product life. Can the furniture be customized? While our Design Consultants in select cities will work with you to customize Room Designs, we are unable to customize products. Do you offer a warranty on your furniture product(s)? All Royaloak furniture products are either made by the finest artisans using high quality raw materials or are manufactured by large brands in their state of art facilities. We offer Brand Warranty for most of our furniture products bought of Royaloak. In case you have any questions or need any clarifications do not hesitate to call our Customer Support Team on +91 7676367636. Knowing your item: Accessories shown in the photograph are only for representation and are not part of the product. Changes of temperature and atmospheric moisture content may cause some movement. The actual product color,fabric and upholstery may have a slight variance from the product image depending on your screen settings, resolution and photography or fabric print. On Delivery: For all items that are expected to stand, ensure that the item is steady and straight. Unevenness up to 5 mm happens due to difference in surfaces and floor levels and is an accepted industry standard. Bushes will have to be attached to balance the item. Please report the item to our Customer Support team and we will take it on from there. Damages: Royaloak shipping arrangements to your doorstep have been designed to ensure a zero-damage, hassle-free experience, please contact us immediately, in case: For any manufacturing defects and damages in transit, we offer easy replacements. In case, you receive a damaged product, please contact us within 7 days of receipt. Email us a few photographs with the order number and item code to  customercare@royaloakindia.com We will assess the damage and revert within 48 hours. We will either arrange to collect the product and send you a replacement free of charge or just send you a replacement part. Cancellations: No cancellations will be accepted once an order is placed. Bought Together Products Royaloak Restmate Memory Foam Wave Design Pillow Rs. 990 Royaloak Dormy Office Chair in Leatherette Rs. 11,000 Royaloak Trevo Computer Chair Rs. 4,500 Royaloak Alex Glass Center Table Rs. 16,000 Royaloak Mavi Chair -White Rs. 2,500 Royaloak Naples Italian Leather Sofa 3S Rs. 60,000 Royaloak Lucas Multi Purpose Table Rs. 4,500

A multi-layered Foam Mattress designed to give you the correct sleep posture thanks to its Bonded Foam core. Further reinforced by PU Foam layers on both sides to ensure adequate support. The Memory Foam quilting quickly moulds to the body contour, and always recovers its original shape when not being used. Kurlopedic Technology keeps the mattress fresh and free from dust mites and unhealthy bacteria. Comes with an amazing seven-year supportive warranty. Enjoy Kurl-on, enjoy sound sleep. Product features Multi -layer Foam mattress Bonded foam core for Firm posture Memory foam quilting PU foam layer both side for adequate support Premium knitted fabric Comfort Level - Medium Firm

SKU: BD106 Brand: Royaloak Dimensions: Length-84 X Width-38 X Height-29 Inches Mattress Size: L-78 X W-36 Inches Weight: 38 Warranty: 12 Months Installation: Offered By Royaloak Package Details: 1 Single Bed Material: Sheesham Wood Royaloak Lexus single bed boasts a minimalist modern design featuring straight lines which are easy on the eyes and come in a deep brown wood grain pattern. This wooden bed is durable and long-lasting and provides superior support to the body. This designer bed is a combination of coziness, glamour, comfort and comes at an affordable price. This single bed is available at a reasonable price only on Royaloak. Direct sunlight over a prolonged period of time can cause fading and/or deterioration of fabric. When planning your room, arrange your furniture so that it is protected from sunlight.  Clean your upholstery at least once a week with a soft brush or vacuum cleaner as accumulated dirt will accelerate wear and dull the colors. It is advisable to have your furniture cleaned regularly by professional upholstery cleaner as different fibers and fabric constructions require special treatment. Strictly avoid using bleach when washing your upholstery. Severe spills and stains should only be removed by professional upholstery cleaners. Note: For hydraulic beds, lifting the mattress platform may take some initial effort, especially if you have a heavy mattress. However, as the platform rises, the hydraulics will take over and you will have to exert less energy. Can the furniture be customized? While our Design Consultants in select cities will work with you to customize Room Designs, we are unable to customize products. Do you offer a warranty on your furniture product(s)? All Royaloak furniture products are either made by the finest artisans using high quality raw materials or are manufactured by large brands in their state of art facilities. We offer Brand Warranty for most of our furniture products bought of Royaloak. In case you have any questions or need any clarifications do not hesitate to call our Customer Support Team on +91 7676367636. Knowing your item: Accessories shown in the photograph are only for representation and are not part of the product. Changes of temperature and atmospheric moisture content may cause some movement. The actual product color,fabric and upholstery may have a slight variance from the product image depending on your screen settings, resolution and photography or fabric print. On Delivery: For all items that are expected to stand, ensure that the item is steady and straight. Unevenness up to 5 mm happens due to difference in surfaces and floor levels and is an accepted industry standard. Bushes will have to be attached to balance the item. Please report the item to our Customer Support team and we will take it on from there. Damages: Royaloak shipping arrangements to your doorstep have been designed to ensure a zero-damage, hassle-free experience, please contact us immediately, in case: For any manufacturing defects and damages in transit, we offer easy replacements. In case, you receive a damaged product, please contact us within 7 days of receipt. Email us a few photographs with the order number and item code to  customercare@royaloakindia.com We will assess the damage and revert within 48 hours. We will either arrange to collect the product and send you a replacement free of charge or just send you a replacement part. Cancellations: No cancellations will be accepted once an order is placed. Bought Together Products Royaloak Lara Fabric Recliner Chair Rs. 23,000 Royaloak Cerena Leatherette Recliner 2S Rs. 54,500 Royaloak Penang Malaysian Wooden 4 Seater Dining Table Set Rs. 19,000 Royaloak Naples Italian Leather Recliner Sofa 2 Seater Rs. 69,000 Royaloak Restmate Memory Foam Wave Design Pillow Rs. 990 Royaloak Chola Wooden Dining Chair Rs. 4,250

Opening horizons of contentment for you this Swivel Glider recliner is designed to easily glide and swivel at 360 degree. A rare blend of enthralling design and indulging comfort Livo has the appereance to adorn your spaces while calming you with its cozy pillow pad seat and padded arm rest. Take the weight off your feet and revive yourself. Warranty 1Yrs warranty Key Features Specifications Primary Material leatherette Color Black Seating Capacity SKU FLIL1RALMTBL11691M Warranty 1 Year from the billing date against manufacturing defect only. Weight Kg 40.00 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition DIY(Do-It-Yourself) Upholstery Included 1Yes Dimensions Length cm 99.06 Breadth cm 99 Height cm 106.6 Wheels Included No Bush Included NO Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty does not cover any external accessories (such as battery, cable, carrying bag), damage caused to the product due to improper installation by customer, normal wear and tear to magnetic heads, audio, video, laser pick-ups and TV picture tubes, pane Maximum Load Capacity 120 Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Color Black Finish Type Matte Sales Package 1 Recliner Sofa Remote_Controlled No Rocker Yes Upholstery Type Tufted Mechanism Manual Number of Reclining Positions 1 Number of Reclining Seats 1 Configuration Straight Frame Material Solid Wood Open Width 175.26 Filling Material Foam/Fiber Autolift feature No Technology Used Active Comfy Swivel 1 Seat hight cm 48 Power Requirement NA Brand Finish Color Black Is Returnable No Height cm 106.6 Armrest Included 1Yes Warranty 1 Year from the billing date against manufacturing defect only. Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material leatherette Color Black Seating Capacity SKU FLIL1RALMTBL11691M Warranty 1 Year from the billing date against manufacturing defect only. Weight Kg 40.00 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition DIY(Do-It-Yourself) Upholstery Included 1Yes Dimensions Length cm 99.06 Breadth cm 99 Height cm 106.6 Wheels Included No Bush Included NO Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty does not cover any external accessories (such as battery, cable, carrying bag), damage caused to the product due to improper installation by customer, normal wear and tear to magnetic heads, audio, video, laser pick-ups and TV picture tubes, pane Maximum Load Capacity 120 Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Color Black Finish Type Matte Sales Package 1 Recliner Sofa Remote_Controlled No Rocker Yes Upholstery Type Tufted Mechanism Manual Number of Reclining Positions 1 Number of Reclining Seats 1 Configuration Straight Frame Material Solid Wood Open Width 175.26 Filling Material Foam/Fiber Autolift feature No Technology Used Active Comfy Swivel 1 Seat hight cm 48 Power Requirement NA Brand Finish Color Black Is Returnable No Height cm 106.6 Armrest Included 1Yes WARRANTY Warranty 1 Year from the billing date against manufacturing defect only. CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Opening horizons of contentment for you this Swivel Glider recliner is designed to easily glide and swivel at 360 degree. A rare blend of enthralling design and indulging comfort Livo has the appereance to adorn your spaces while calming you with its cozy pillow pad seat and padded arm rest. Take the weight off your feet and revive yourself. Warranty 1Yrs warranty Key Features Specifications Primary Material leatherette Color Brown Seating Capacity SKU FLIL1RALMTBR11692M Warranty 1 Year from the billing date against manufacturing defect only. Weight Kg 40.00 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition DIY(Do-It-Yourself) Upholstery Included 1Yes Dimensions Length cm 99.06 Breadth cm 99 Height cm 106.6 Wheels Included No Bush Included NO Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty does not cover any external accessories (such as battery, cable, carrying bag), damage caused to the product due to improper installation by customer, normal wear and tear to magnetic heads, audio, video, laser pick-ups and TV picture tubes, pane Maximum Load Capacity 120 Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Color Brown Finish Type Matte Sales Package 1 Recliner Sofa Remote_Controlled No Rocker Yes Upholstery Type Tufted Mechanism Manual Number of Reclining Positions 1 Number of Reclining Seats 1 Configuration Straight Frame Material Solid Wood Open Width 175.26 Filling Material Foam/Fiber Autolift feature No Technology Used Active Comfy Swivel 1 Seat hight cm 48 Power Requirement NA Brand Finish Color Brown Is Returnable No Height cm 106.6 Armrest Included 1Yes Warranty 1 Year from the billing date against manufacturing defect only. Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material leatherette Color Brown Seating Capacity SKU FLIL1RALMTBR11692M Warranty 1 Year from the billing date against manufacturing defect only. Weight Kg 40.00 Warranty Service Type On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected. Delivery Condition DIY(Do-It-Yourself) Upholstery Included 1Yes Dimensions Length cm 99.06 Breadth cm 99 Height cm 106.6 Wheels Included No Bush Included NO Warranty Summary 1 Year Domestic Warranty Covered in Warranty Warranty of the product is limited to manufacturing defects only. Not Covered in Warranty Warranty does not cover any external accessories (such as battery, cable, carrying bag), damage caused to the product due to improper installation by customer, normal wear and tear to magnetic heads, audio, video, laser pick-ups and TV picture tubes, pane Maximum Load Capacity 120 Domestic Warranty 1 Domestic Warranty Measuring Unit Year Finish Color Brown Finish Type Matte Sales Package 1 Recliner Sofa Remote_Controlled No Rocker Yes Upholstery Type Tufted Mechanism Manual Number of Reclining Positions 1 Number of Reclining Seats 1 Configuration Straight Frame Material Solid Wood Open Width 175.26 Filling Material Foam/Fiber Autolift feature No Technology Used Active Comfy Swivel 1 Seat hight cm 48 Power Requirement NA Brand Finish Color Brown Is Returnable No Height cm 106.6 Armrest Included 1Yes WARRANTY Warranty 1 Year from the billing date against manufacturing defect only. CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition