Port voice logger

Description Voice Logger:- 1. Supervising employees 2. Using recorded examples of good calls for training purposes 3. Keeping initial records of transactions and services provided 4. Evaluating customer reactions to IVR loops 5. Compiling details of common user difficulties 6. Resolving disputes of what information has been provided 7. Forwarding complex calls to the most appropriate person without having the customer repeat information 8. Help desks 9. Quickly evaluating new and non-standard situations, so the whole team can be ready for similar situations in future.

IVR stands for Interactive Voice Response, a technology that automates routine customer service interactions by allowing callers to interact using touch tone digits or their voice. A basic example of an IVR application is an automated attendant or voice menu: callers are presented with a recorded menu and respond by selecting a digit or, in some cases, by entering an extension number. The automated attendant eliminates the need for a live operator to handle the call. More complex applications include perscription refill for pharmacies, password reset, voice surveys, account balance inquiries, flight status checks, package tracking, pre-sales qualification questionnaires, etc. The key idea is to automate a routine, repetitive task that would otherwise require the time and effort of an employee. The savings potential gives IVR solutions a very rapid return on investment (ROI), as on server can potentially eliminate multiple live agents. IVR systems are historically sold at a premium, to large degree because of the strong ROI. A system with four ports (and thus capable of processing four concurrent calls) could cost thousands of dollars. Like conference bridging, voice messaging and other communications applications, IVR is generally an add-on component for a traditional phone system. Key Facts & FeaturesAll IVR systems are capable of prompting (playing audio) and collecting digits from the caller. Replacing the touch-tone interface with a voice interface requires additional software and significantly increases the expense of the platform. IVR platforms usually provide a means for recording audio from the caller. This can be used to record prompts, but the quality is generally quite poor. Most systems will also accept pre-recorded audio, and there are professional voice talents that offer custom prompts. IVR applications frequently interact with other data systems. This is often done using direct access to relational database systems through technologies like ODBC or by using making web service calls using protocols like REST or SOAP. Many IVR systems are sold as a runtime platform, meaning that business applications will need to be purchased or custom built. Frequently the service creation environment is an additional charge. Traditional IVR systems interface with the PSTN or a PBX system using either analog or digital trunks. More recent IVR systems support connections over IP using SIP. Legacy platforms tend to license by the port, while IP systems license by the concurrent call. IVR systems can be connected directly to the PSTN or they can be integrated with a business phone system. Systems that are directly connected to the PSTN support "terminal" applications -- applications that never require redirecting the caller to a live agent. Integrated IVR systems, on the other hand, can route calls to other resources within a business or even outside of it. Key BenefitsThe primary benefit of IVR is the savings compared to hiring staff to handle boring and repetitive tasks. Automating basic customer service functions makes sense in situations where the task is relatively simple and the input and output values can be conveyed by phone. Another benefit is the unlimited hours that an IVR system can put in each day. With a properly configured IVR system your company can offer top notch customer service even when closed for the evening or weekend. IVR systems can easily support multiple languages, allowing your business to service international markets abroad and multi-lingual customers at home.

NEW and STABLE MODULE!! GSM modem with AT command. 850/900/1800/1900Mhz. Support sending and receiving sms/mms, dial, IMEI change and voice advertising. With free voice software, sms software and imei changeable software. 1/8/16 port are in stock. Use modem to promote your business.

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Call 9677003366 to buy Dell Switch PCT 2848 in Chennai. Connect up to 10 times the speed of your 10/100 network with Dell Networking 2800 Series smart GbE switches for simple, web-managed end-user connectivity. Upgrade your 10/100 network with GbE for high-performance voice, video and data requirements. Use the PowerConnect 2800 Series right out of the box as an unmanaged switch or convert to a flexible web-managed network at the push of a button. The PowerConnect 2800 Series Smart LAN switch offers many of the same benefits as a fully managed switch without the associated complexity. Brand : Dell Model : PCT 2848 Web managed, 48 port 10/100/1000BaseT with 2 SFP slots Port Attributes PowerConnect : 2848 10/100/1000Base-T auto-sensing Gigabit Ethernet switching ports : 48 SFP fiber combo ports provide support for 1000BASE-SX and 1000BASE-LX Gigabit transceivers : 4 Power reduction for short cables or inactive connections : Yes Autonegotiation for speed, duplex mode and flow control : Yes Supports Virtual Cable Diagnostics by Marvell™ and fiber transceiver diagnostics to provide advanced troubleshooting capabilities for your cable infrastructure : Yes Integrated LEDs for improved visual monitoring and analysis : Yes Auto-MDI/MDIX mode and flow control : Yes Performance Switch fabric capacity : Up to 96 Gbps Forwarding rate : 71.4 Mpps Up to 8,000 MAC Addresses : Yes Packet buffer memory : 2 Mb Authorized Dell Switch computer dealers in Chennai offering you free home delivery and installation with better service support, having 12+ years experience, exceptional values to clients through effective development cost, which in turn help clients to improve their productivity. All our resources and processes are dedicated to ensure that the solutions developed are of the highest quality and are designed to accommodate the future needs. Contact us on 9677003366 or log on http://chennaisystems.com

Call 9677003366 to buy Dell Switch PCT 2824 in Chennai. Connect up to 10 times the speed of your 10/100 network with Dell Networking 2800 Series smart GbE switches for simple, web-managed end-user connectivity. Upgrade your 10/100 network with GbE for high-performance voice, video and data requirements. Use the PowerConnect 2800 Series right out of the box as an unmanaged switch or convert to a flexible web-managed network at the push of a button. Brand : Dell Model : PCT 2824 Web-managed, 24 port 10/100/1000BaseT with 2 SFP slots Port Attributes PowerConnect : 2824 10/100/1000Base-T auto-sensing Gigabit Ethernet switching ports : 24 SFP fiber combo ports provide support for 1000BASE-SX and 1000BASE-LX Gigabit transceivers : 2 Power reduction for short cables or inactive connections : Yes Autonegotiation for speed, duplex mode and flow control : Yes Supports Virtual Cable Diagnostics by Marvell™ and fiber transceiver diagnostics to provide advanced troubleshooting capabilities for your cable infrastructure : Yes Integrated LEDs for improved visual monitoring and analysis : Yes Auto-MDI/MDIX mode and flow control : Yes Performance Switch fabric capacity : Up to 48 Gbps Forwarding rate : 35.6 Mpps Up to 8,000 MAC Addresses : Yes Packet buffer memory : 2 Mb Authorized Dell Switch computer dealers in Chennai offering you free home delivery and installation with better service support, having 12+ years experience, exceptional values to clients through effective development cost, which in turn help clients to improve their productivity. All our resources and processes are dedicated to ensure that the solutions developed are of the highest quality and are designed to accommodate the future needs. Contact us on 9677003366 or log on http://chennaisystems.com

Call 9677003366 to buy Dell Switch PCT 2824 in Chennai. Connect up to 10 times the speed of your 10/100 network with Dell Networking 2800 Series smart GbE switches for simple, web-managed end-user connectivity. Upgrade your 10/100 network with GbE for high-performance voice, video and data requirements. Use the PowerConnect 2800 Series right out of the box as an unmanaged switch or convert to a flexible web-managed network at the push of a button. Brand : Dell Model : PCT 2824 Web-managed, 24 port 10/100/1000BaseT with 2 SFP slots Port Attributes Power Connect : 2824 10/100/1000Base-T auto-sensing Gigabit Ethernet switching ports : 24 SFP fiber combo ports provide support for 1000BASE-SX and 1000BASE-LX Gigabit transceivers : 2 Power reduction for short cables or inactive connections : Yes Autonegotiation for speed, duplex mode and flow control : Yes Supports Virtual Cable Diagnostics by Marvell™ and fiber transceiver diagnostics to provide advanced troubleshooting capabilities for your cable infrastructure : Yes Integrated LEDs for improved visual monitoring and analysis : Yes Auto-MDI/MDIX mode and flow control : Yes Performance Switch fabric capacity : Up to 48 Gbps Forwarding rate : 35.6 Mpps Up to 8,000 MAC Addresses : Yes Packet buffer memory : 2 Mb Authorized Dell Switch computer dealers in Chennai offering you free home delivery and installation with better service support, having 12+ years experience, exceptional values to clients through effective development cost, which in turn help clients to improve their productivity. All our resources and processes are dedicated to ensure that the solutions developed are of the highest quality and are designed to accommodate the future needs. Contact us on 9677003366 or log on http://chennaisystems.com

Call 9677003366 to buy Dell Switch PCT 2824 in Chennai. Connect up to 10 times the speed of your 10/100 network with Dell Networking 2800 Series smart GbE switches for simple, web-managed end-user connectivity. Upgrade your 10/100 network with GbE for high-performance voice, video and data requirements. Use the PowerConnect 2800 Series right out of the box as an unmanaged switch or convert to a flexible web-managed network at the push of a button. Brand : Dell Model : PCT 2824 Web-managed, 24 port 10/100/1000BaseT with 2 SFP slots Port Attributes Power Connect : 2824 10/100/1000Base-T auto-sensing Gigabit Ethernet switching ports : 24 SFP fiber combo ports provide support for 1000BASE-SX and 1000BASE-LX Gigabit transceivers : 2 Power reduction for short cables or inactive connections : Yes Autonegotiation for speed, duplex mode and flow control : Yes Supports Virtual Cable Diagnostics by Marvell™ and fiber transceiver diagnostics to provide advanced troubleshooting capabilities for your cable infrastructure : Yes Integrated LEDs for improved visual monitoring and analysis : Yes Auto-MDI/MDIX mode and flow control : Yes Performance Switch fabric capacity : Up to 48 Gbps Forwarding rate : 35.6 Mpps Up to 8,000 MAC Addresses : Yes Packet buffer memory : 2 Mb Authorized Dell Switch computer dealers in Chennai offering you free home delivery and installation with better service support, having 12+ years experience, exceptional values to clients through effective development cost, which in turn help clients to improve their productivity. All our resources and processes are dedicated to ensure that the solutions developed are of the highest quality and are designed to accommodate the future needs. Contact us on 9677003366 or log on http://chennaisystems.com

Call 9677003366 to buy Dell Switch PCT 2848 in Chennai. Connect up to 10 times the speed of your 10/100 network with Dell Networking 2800 Series smart GbE switches for simple, web-managed end-user connectivity. Upgrade your 10/100 network with GbE for high-performance voice, video and data requirements. Use the PowerConnect 2800 Series right out of the box as an unmanaged switch or convert to a flexible web-managed network at the push of a button. The PowerConnect 2800 Series Smart LAN switch offers many of the same benefits as a fully managed switch without the associated complexity. Brand : Dell Model : PCT 2848 Web managed, 48 port 10/100/1000BaseT with 2 SFP slots Port Attributes PowerConnect : 2848 10/100/1000Base-T auto-sensing Gigabit Ethernet switching ports : 48 SFP fiber combo ports provide support for 1000BASE-SX and 1000BASE-LX Gigabit transceivers : 4 Power reduction for short cables or inactive connections : Yes Autonegotiation for speed, duplex mode and flow control : Yes Supports Virtual Cable Diagnostics by Marvell™ and fiber transceiver diagnostics to provide advanced troubleshooting capabilities for your cable infrastructure : Yes Integrated LEDs for improved visual monitoring and analysis : Yes Auto-MDI/MDIX mode and flow control : Yes Performance Switch fabric capacity : Up to 96 Gbps Forwarding rate : 71.4 Mpps Up to 8,000 MAC Addresses : Yes Packet buffer memory : 2 Mb Authorized Dell Switch computer dealers in Chennai offering you free home delivery and installation with better service support, having 12+ years experience, exceptional values to clients through effective development cost, which in turn help clients to improve their productivity. All our resources and processes are dedicated to ensure that the solutions developed are of the highest quality and are designed to accommodate the future needs. Contact us on 9677003366 or log on http://chennaisystems.com

Based on top of Asterisk and Vicidial, we offers you the best combination of open source as well as the comfort of getting professional support from our highly trained and certified resources Key Features Inbound call handling Outbound call handling Predictive dialing Progressive dialing Real – time statistics Real – time Reporting Remote Barging Rapid deployment and development Campaign development tools Call popup Extreme cost reduction Customization Flexible IVR's Multiparty Conference Voicemail System CRM Recording Predictive Asterisk Dialer can be used both in Inbound Mode, Outbound Mode or Blended Mode i.e. one agent can be available for both Inbound as well as Outbound campaign simultaneously, this feature makes dialer distinguish against the competition who can offer either Inbound or Outbound at any given point of time. It also comes with sophisticated Automatic Call Distribution (ACD) functionality, to ensure that no agent remains idle for more then few seconds before the next call can land, this means 100% improvement in productivity for your center. Asterisk Dialer platform is a single platform that seamlessly integrates with your existing voice and data systems, whether VoIP, PRI and GSM. Detailed Features Asterisk Dialer can function as an ACD for inbound calls or for Closer calls coming from Asterisk outbound fronter and even allows for remote agents logging in from remote locations. Automatic Call Distribution - ACD Normal and Skill based Routing Roaming Agents and Queues Live call Barge-in Supports multiple campaigns Multi Party Conference 5 or more people conference with PIN VoiceMail System Unlimited Password protected VoiceMail Boxes Email Notification for VoiceMail VoiceMail forwarding and Broadcasting CDR - Call Detail Records Generates Records for the calls being made campaignwise / agent wise Voice Logger Voice Logging of each and every call from SYSTEM end Voice Logging of each and every call from Agent end CRM Integration- Asterisk Dialer comes pre-installed with Basic Integration of vTiger CRM, further integration can be availed for Sales Management Marketing Automation Tracking user activity Tracking & Managing Record History Creating Campaigns Managing Leads Access Control IVR - Interactive Voice Response Please contact us if you are in process of setting up new call center or are thinking to save your cost on your dialer.

* 8 ports SIM card slots.Just like 8 single-channel equipments work at the same time * 2G GSM Frequency: 900/1800MHz * SMS sending: 600/800/1000/1200 SMS per hour by one port * Connection with the computer through RS232 interface (PCI card is opitonal) can be integrated with USB interface * Each port with separate power switch * Each individual module can be discharged * Bulk sms/mms sending, voice ads, data consumption and IMEI changeable etc * Open AT command * Industrial chassis, elegant shell * Wireless access to interne * Comply with GSM phase2 standard * Internet Services: PPP,TCP, UDP, FTP,HTTP, SMTP, POP3 Model NO. : QS81 Module : QS80 Network : GSM Frequency : Dual band: 850/900/1800/1900 Mhz Max Transmit Power Class 1(1W):DSC1800,PCS1900 Class 2(2W):GSM850,EGSM900 SIM Port : 8 x SIM card(big/small) slots SMS quantity : Send 600/800/1000/1200 SMS per hour by one port SIM port : Big card:85*53mm , small card:25*15mm, 1.8V or 3V Port : USB2.0/PCI Function:Bulk sms/mms,voice,wap,imei change,stk recharge,CSD,etc. Internet : Wireless Access to internet With TCP/IP stack Internet Services: PPP,TCP, UDP, FTP,HTTP, SMTP, POP3 AT command PC System : Windows2000,Windows XP,Windows Vista,Windows 7,WinCE 4.2,WinCE 5.0,WinCE 6.0,Linux,MAC Input voltage DC 12V~24V Working temperature -20℃~+70℃ Storage temperature -40℃~+85℃ Size : 220*120*114mm Package size : 27*21*17.1cm Housing : Aluminum Casing Weight :3.0kg Accessories :AC/DC adapter, USB cable/PCI card, Antennas and driver

Plug and play USB Microphone that connects to your computer or laptop directly via USB port(work with Mac and Windows Vista, XP),recording your music or podcast effortlessly.(◆◆Not compatible with Xbox and Phones◆◆) *Solid robust designed body with stabletripod stand will come in handy whenever you are making voiceovers or live-streaming for YouTube. *A recording microphone with dedicated gain volume knob itself,for louder output and more sensitive,your voice would be heard crispy and clean when using it in gaming, skyping or voice recording. *PC microphone powered by USB 5v supply,requires no 48v phantom power supply,easy to set up before voice chat,voice overs or streaming podcast. *USB microphone with cardioid polar pattern for recording,captures your voice clearly and smoothly when the microphone is pointed towards you. Click the link and watch >>>>https://fb.watch/afOvr0s9cx/ <<<,<<<<<

Cisco CP7942 G is a 2 line VOIP phone which can be used for SIP or SCCP VoIP communications. It can be used with the Cisco Call Manager Solution, UC500 solution or as a SIP phone. The Cisco CP-7942G features 2 10/100 PoE ports and HD Voice. CISCO CP-7942G UNIFIED IP PHONE 7942 The Cisco Unified IP Phone 7942G is a full-featured IP phone with speakerphone and handset designed for wideband audio. It is intended to meet the needs of needs of transaction-type workers with significant phone traffic. It has two programmable backlit line/feature buttons and four interactive soft keys that guide you through all call features and functions. The phone has a large, 4-bit grayscale graphical LCD that provides features such as date and time, calling party name, calling party number, digits dialed, and presence information. The crisp graphic capability of the display allows for the inclusion of higher value, more visibly rich Extensible Markup Language (XML) applications, and support for localization requiring double-byte Unicode encoding for fonts. A hands-free speakerphone and handset designed for hi-fidelity wideband audio are standard on the Cisco Unified IP Phone 7942G, as is a built-in headset connection and an integrated Ethernet switch. Cisco CP-7942G Features: Integrated 10/100 2 Port Ethernet switch Multiple VoIP protocol support - SIP and SCCP Power over Ethernet (PoE) support 802.3af as well as Cisco Pre-standard PoE (Power Supply not included but available) Full duplex speakerphone with Wideband support Supports differentiated services code point (DSCP) and 802.1Q/p standards More than 24 defined user-selectable ring tones are available Dedicated RJ9 Headset Port with HD Voice support

True 4g speed a state-of-the-art device to enjoy super-fast internet. Enjoy download speed up to 150 mbps and upload speed up to 50 mbps. 4g features on 2g/3g smartphones access high speed 4g data and download JIO4gvoice app on your 2g/3g smartphones to make hd voice calls, with JIO sim in your JIOfi video and hd voice calls make video and hd voice calls, send sms and set up even (5+1) audio ; (3+1) video conference calls with the JIO4gvoice app. Connect and share recommended to connect up to 10 wi-fi enabled devices (Smartphone, Laptops, Tablets and even Smart TVs). JIOfi allows to connect up to 32 devices. Powerful battery battery (2300mAh) supports up to 6 hours of surf time on the go device sleek and stylish JIOfi to stay connected to your digital world, even on the go. Technical specifications - JIOfi m2s no of devices supported : recommended 10 (Wi-Fi) + 1 (USB tethering) standard compliance : wan: lte (2300/850MHz), ieee 802.11b/g/n 2.4g only power supply : ac: 100-240v; dc: 5v;1a dimensions : 85 mm x 55 mm x 16 mm external interface : micro-sd card, micro-usb port, nano sim battery capacity : 2300 mah sar body value : 1.26

Cisco WAP321 Wireless-N Selectable Band Access Point The Cisco WAP321 is a PoE wireless-N access point designed for small offices. It will handle up to 20 simultaneous clients (32 total) and lets you select whether you want to transmit at 2.4GhZ or 5Ghz, The Cisco WAP321 supports Wi-Fi Protected Access (WPA2), encoding all your wireless transmissions with powerful encryption. Cisco WAP321 Overview The Cisco WAP321 is a sleek, high-performance, selectable Wireless-N access point that delivers fast, reliable wireless connectivity and allows small businesses to easily expand their wired networks. This device combines ease of use with business-class features such as a Gigabit Ethernet LAN port, support for IPv6, Power over Ethernet for simpler deployment, quality of service to prioritize network traffic, and comprehensive security to deliver the reliability and performance needed for small business networks. The elegant design has flexible mounting options that allow it to seamlessly blend into any small business environment. It can be managed with an intuitive browser-based GUI and is backed by a limited lifetime warranty. Built specifically for small businesses, the Cisco WAP321 offers selectable-band 802.11n wireless technology to deliver high throughput and extended range throughout your office. Advanced quality-of-service (QoS) features let you prioritize traffic to support bandwidth-sensitive applications. This sophisticated control enables you to take advantage of voice over WLAN (VoWLAN) to place or receive calls over the wireless LAN infrastructure. Cisco WAP321 Features: ● Highly secure, high-speed 802.11n wireless networking delivers enhanced throughput and extended range for bandwidth-intensive applications. ● Wizard-based setup and configuration enables fast, simple deployment. ● Gigabit Ethernet LAN interface provides high-speed connectivity for faster downloads and demanding applications. ● Selectable-band wireless access lets you switch bands to minimize interference from other office devices and improve performance. ● Robust security, including WPA2, 802.1X with RADIUS secure authentication, and rogue access point detection, helps protect sensitive business information. ● Power over Ethernet (PoE) support enables easy installation without the expense of additional wiring. ● Client bridge mode lets you expand your network by wirelessly connecting to a second Ethernet network. ● Elegant, compact design with internal antennas and versatile mounting kit enables installation on a ceiling, wall, or desktop. ● Intelligent quality of service (QoS) prioritizes network traffic to keep critical network applications running at top performance. ● Power-saving sleep mode and port control features help maximize energy efficiency. ● Highly secure guest access enables safe wireless connectivity for visitors. ● Support for IPv6 lets you deploy future networking applications and operating systems without costly upgrades. Contact US : +91-9717317430/9911567618 Write us : sales@fidemonline.com URL : http://www.fidemonline.com