Random blue white

Cute companion for ferns and herbs, variety of succulents, indoor and outdoor plants both real and artificial. This eco-friendly planter can be placed anywhere like balcony, table top, window sills, kitchen, garden, office desk and can be used anywhere as a decor item. Polished glazy look gives it exotic look. A pragmatic and eco-friendly gift for any nature lover, gardening hobbyist or home decorist. Handmade item, glazed to give it a shiny look. Top quality clay gives this item more durability, longevity and smooth finish. Suitable for Indian climate and conditions. Justoriginals products supports and promotes "CLEAN INDIA, GREEN INDIA" and "MAKE IN INDIA" initiatives. Disclaimer: Colour may vary slightly due to photography lights or display variance on different screens. Key Features Specifications Primary Material Ceramic Color Navy Blue SKU HDGDPRCR00NB81968M Warranty No Warranty Width cm 11.5 Delivery Condition Pre-assembled Dimensions Product Dimensions cm Sales Package 1 Ceramic Pot Type Planters Set Of 1 Usage Type Table Box Count 1 Brand Depth cm 11 Is Returnable No Set Content 1 Ceramic Pot Height cm 11 Other Features Pot comes with a drainage hole to remove excess water. Warranty No Warranty Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Ceramic Color Navy Blue SKU HDGDPRCR00NB81968M Warranty No Warranty Width cm 11.5 Delivery Condition Pre-assembled Dimensions Product Dimensions cm Sales Package 1 Ceramic Pot Type Planters Set Of 1 Usage Type Table Box Count 1 Brand Depth cm 11 Is Returnable No Set Content 1 Ceramic Pot Height cm 11 Other Features Pot comes with a drainage hole to remove excess water. WARRANTY Warranty No Warranty CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Eureka Polka White Wood Table Lamp With Blue Shade Key Features Specifications Primary Material Wood Color Brown Box count 1 Dimensions 33 x 33 x 58 cm Set content PC SKU HDDCTLSW00BU73993D Warranty No Warranty SLA SLA Vendor SLA Customer Redressal Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: [email protected] Return, Exchange & Cancellation EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Eureka Polka White Wood Table Lamp With Blue Shade Key Features Specifications Primary Material Wood Color Brown SKU HDDCTLSW00BU73993D Box Count 1 Warranty No Warranty Dimensions Box Count 1 Brand Is Returnable No Set Content PC Warranty No Warranty Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Wood Color Brown SKU HDDCTLSW00BU73993D Box Count 1 Warranty No Warranty Dimensions Box Count 1 Brand Is Returnable No Set Content PC WARRANTY Warranty No Warranty CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

2 year extended warranty included Blue Star 1.5 Ton 3 Star Window AC (Copper, 3W18GBT, White)

Bring style all the way down to your floorboards with this area rug. Power-loomed in Turkey from polypropylene, it features a low 0.3" pile height that’s perfect for placing in high traffic areas. Plus, it’s stain resistant, so it stands up to little ones and pets running around. It showcases an abstract design in blue, white, and gray hues, with purposeful fading for a distressed look. This rug is available in a variety of sizes, so you can find the right one for your hallway or your living room. Features The rug is not machine washable. Product Details Technique: Power Loom Construction: Machine Made Material: Polypropylene Location: Indoor Use Only Purposeful Distressing Worn/Fade  (Fading or distressing that gives a fabric or rug a worn look.) See More

White Mini-Pendant Light with Blue Art Glass Cylinder Shade Cord-hung modern mini-pendant light in white finish with a white scalloped cylinder art glass shade.Includes 10 feet of black cord that is cuttable for custom height adjustability. Key Features Specifications Primary Material Metal/Fabric Color Blue SKU HDDCCHMT00BU74429D Box Count 1 Warranty No Warranty Dimensions Box Count 1 Brand Is Returnable No Set Content PC Warranty No Warranty Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Metal/Fabric Color Blue SKU HDDCCHMT00BU74429D Box Count 1 Warranty No Warranty Dimensions Box Count 1 Brand Is Returnable No Set Content PC WARRANTY Warranty No Warranty CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

White Mini-Pendant Light with Blue Art Glass Cylinder Shade Cord-hung modern mini-pendant light in white finish with a white scalloped cylinder art glass shade.Includes 10 feet of black cord that is cuttable for custom height adjustability. Key Features Specifications Primary Material Metal/Fabric Color Blue Box count 1 Dimensions 16 x 16 x 23 cm Set content PC SKU HDDCCHMT00BU74429D Warranty No Warranty SLA SLA Vendor SLA Customer Redressal Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: [email protected] Return, Exchange & Cancellation EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

SKU Code: VAWDWC81WH27772 Name: Jeffery White Plastic Round Wall Clock (White) Net Quantity: 1 N Product Dimensions: 5.0 cm x 30.0 cm x 30.0 cm MRP: ₹1,499.00 (Incl. of all taxes) Secondary Material: Glass Secondary Material Subtype: Glass Brand Name: By Random Shape: Round Design Style: Cartoon Primary Colour: White Suitable For: Kids Display Type: Analog Dial Colour: Pink Dial Type: Printed Number of Display Hands: 3 Power Source: Battery Number of Batteries: 1 Battery Included: Yes Dial Material: Printed Sheet Needs Assembly: FALSE Material: Plastic Material Subtype: Plastic Sold By: Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400002 Consumer Care Details: Reliance Retail Limited, 1st, 2nd & 3rd Floor, No. 259 and 276 Amarjyothi, Basaveshwara HBCS Layout, Domlur, Bengaluru, 560071 Telephone No.: 080-46666777 Email ID: hello@urbanladder.com Marketed By: Halos Creations Pvt. Ltd., A-16/13, Site-4, Sahibabad Industrial Area, Ghaziabad-201010 (U.P.) Manufactured By: Halos Creations Pvt. Ltd., A-16/13, Site-4, Sahibabad Industrial Area, Ghaziabad-201010 (U.P.) Clean with dry soft cotton cloth We have specialised quality control measures to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us. Please check for the following: -       Stains on the product(s) -       Stitching inconsistency -       More than a 3% variation in size Depending on the nature of the defect, we will either replace the product or refund  the purchase amount. Please contact us within 7 days of receiving the product. Please email us at hello@urbanladder.com. We will attend to your query within two business days. Please ensure that all tags and labels are intact and the product is unused. Please email us photographs of the defect along with the order number and item code. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality. All our products also have to pass stringent quality checks. So you only receive a product that scores high on both style and quality.

SKU Code: VAWDWC81WH27808 Name: Maxence White Plastic Round Wall Clock (White) Net Quantity: 1 N Product Dimensions: 5.0 cm x 30.0 cm x 30.0 cm MRP: ₹1,499.00 (Incl. of all taxes) Secondary Material: Glass Secondary Material Subtype: Glass Brand Name: By Random Shape: Round Design Style: Cartoon Primary Colour: White Suitable For: Kids Display Type: Analog Dial Colour: Pink Dial Type: Printed Number of Display Hands: 3 Power Source: Battery Number of Batteries: 1 Battery Included: Yes Dial Material: Printed Sheet Needs Assembly: FALSE Material: Plastic Material Subtype: Plastic Sold By: Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400002 Consumer Care Details: Reliance Retail Limited, 1st, 2nd & 3rd Floor, No. 259 and 276 Amarjyothi, Basaveshwara HBCS Layout, Domlur, Bengaluru, 560071 Telephone No.: 080-46666777 Email ID: hello@urbanladder.com Marketed By: Halos Creations Pvt. Ltd., A-16/13, Site-4, Sahibabad Industrial Area, Ghaziabad-201010 (U.P.) Manufactured By: Halos Creations Pvt. Ltd., A-16/13, Site-4, Sahibabad Industrial Area, Ghaziabad-201010 (U.P.) Clean with dry soft cotton cloth We have specialised quality control measures to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us. Please check for the following: -       Stains on the product(s) -       Stitching inconsistency -       More than a 3% variation in size Depending on the nature of the defect, we will either replace the product or refund  the purchase amount. Please contact us within 7 days of receiving the product. Please email us at hello@urbanladder.com. We will attend to your query within two business days. Please ensure that all tags and labels are intact and the product is unused. Please email us photographs of the defect along with the order number and item code. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality. All our products also have to pass stringent quality checks. So you only receive a product that scores high on both style and quality.

SKU Code: VAWDWC81WH27801 Name: Mael White Plastic Round Wall Clock (White) Net Quantity: 1 N Product Dimensions: 5.0 cm x 30.0 cm x 30.0 cm MRP: ₹1,499.00 (Incl. of all taxes) Secondary Material: Glass Secondary Material Subtype: Glass Brand Name: By Random Shape: Round Design Style: Cartoon Primary Colour: White Suitable For: Kids Display Type: Analog Dial Colour: Multi Dial Type: Printed Number of Display Hands: 3 Power Source: Battery Number of Batteries: 1 Battery Included: Yes Dial Material: Printed Sheet Needs Assembly: FALSE Material: Plastic Material Subtype: Plastic Sold By: Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400002 Consumer Care Details: Reliance Retail Limited, 1st, 2nd & 3rd Floor, No. 259 and 276 Amarjyothi, Basaveshwara HBCS Layout, Domlur, Bengaluru, 560071 Telephone No.: 080-46666777 Email ID: hello@urbanladder.com Marketed By: Halos Creations Pvt. Ltd., A-16/13, Site-4, Sahibabad Industrial Area, Ghaziabad-201010 (U.P.) Manufactured By: Halos Creations Pvt. Ltd., A-16/13, Site-4, Sahibabad Industrial Area, Ghaziabad-201010 (U.P.) Clean with dry soft cotton cloth We have specialised quality control measures to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us. Please check for the following: -       Stains on the product(s) -       Stitching inconsistency -       More than a 3% variation in size Depending on the nature of the defect, we will either replace the product or refund  the purchase amount. Please contact us within 7 days of receiving the product. Please email us at hello@urbanladder.com. We will attend to your query within two business days. Please ensure that all tags and labels are intact and the product is unused. Please email us photographs of the defect along with the order number and item code. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality. All our products also have to pass stringent quality checks. So you only receive a product that scores high on both style and quality.

SKU Code: VAWDWC81WH28038 Name: Lyam White Plastic Round Wall Clock (White) Net Quantity: 1 N Product Dimensions: 5.0 cm x 30.0 cm x 30.0 cm MRP: ₹1,499.00 (Incl. of all taxes) Secondary Material: Glass Secondary Material Subtype: Glass Brand Name: By Random Shape: Round Design Style: Floral Primary Colour: White Suitable For: Adults Display Type: Analog Dial Colour: Green Dial Type: Printed Number of Display Hands: 3 Power Source: Battery Number of Batteries: 1 Battery Included: Yes Dial Material: Printed Sheet Needs Assembly: FALSE Material: Plastic Material Subtype: Plastic Sold By: Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400002 Consumer Care Details: Reliance Retail Limited, 1st, 2nd & 3rd Floor, No. 259 and 276 Amarjyothi, Basaveshwara HBCS Layout, Domlur, Bengaluru, 560071 Telephone No.: 080-46666777 Email ID: hello@urbanladder.com Marketed By: Halos Creations Pvt. Ltd., A-16/13, Site-4, Sahibabad Industrial Area, Ghaziabad-201010 (U.P.) Manufactured By: Halos Creations Pvt. Ltd., A-16/13, Site-4, Sahibabad Industrial Area, Ghaziabad-201010 (U.P.) Clean with dry soft cotton cloth We have specialised quality control measures to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us. Please check for the following: -       Stains on the product(s) -       Stitching inconsistency -       More than a 3% variation in size Depending on the nature of the defect, we will either replace the product or refund  the purchase amount. Please contact us within 7 days of receiving the product. Please email us at hello@urbanladder.com. We will attend to your query within two business days. Please ensure that all tags and labels are intact and the product is unused. Please email us photographs of the defect along with the order number and item code. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality. All our products also have to pass stringent quality checks. So you only receive a product that scores high on both style and quality.

SKU Code: VALTTL62BL40458 Name: Vada Blue Cotton Shade Table Lamp With Wooden White Mango Wood Base (Wooden White & Blue) Net Quantity: 1 N Product Dimensions: 42.0 cm x 22.0 cm x 22.0 cm MRP: ₹5,199.00 (Incl. of all taxes) Bulb Holder Type: E 27 Wattage: 13 Number of Bulbs: 1 Shape: Conical Secondary Material: Metal Wire Length (mm): 1500 Country of Origin: India Brand Name: By Pinecraft International Design Style: Abstract Shade Colour: Blue Shade Material: Cotton Primary Colour: White Power Source: Electic Plug Type: 2-Pin Shade Width (cm): 20.32 Shade Depth (cm): 21.59 Shade Height (cm): 21.59 Base Width (cm): 15.24 Base Depth (cm): 15.24 Needs Assembly: FALSE Material: Solid Wood Primary Room: Bed Room With Storage: FALSE Bulb Included: FALSE Lamp Type: Table Lamp Material Subtype: Mango Wood Warranty in Months: 0 Sold By: Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400002 Consumer Care Details: Reliance Retail Limited, 1st, 2nd & 3rd Floor, No. 259 and 276 Amarjyothi, Basaveshwara HBCS Layout, Domlur, Bengaluru, 560071 Telephone No.: 080-46666777 Email ID: hello@urbanladder.com Marketed By: Pinecraft International Pvt. Ltd,B - 32, Sector -88, Industrial Area, Phase -2, Noida, Uttar Pradesh - 201305 Manufactured By: Pinecraft International Pvt. Ltd,B - 32, Sector -88, Industrial Area, Phase -2, Noida, Uttar Pradesh - 201305 Fabric lamp shades– Use a soft bristle brush and dust the shade in long sweeping motions. To clean the plastic lining of the lampshade, use a soft cloth moistened with water, and wipe. Paper lamp shades– Simply dust the shade clean with a dry micro fibre cloth. Wooden lamp base–Wipe the base clean with a dry micro fibre cloth. To restore shine, use a soft cloth moistened a solvent-based furniture polish. Glass lamp base–Wipe the base with a soft cloth dampened with glass cleaning solution. Buff with a dry cloth to restore shine. Stainless steel base–Use a soft dampened cloth, dipped in warm water, and wipe down the base. Dry immediately using a soft towel. Brass lamps–Sometimes the patina that develops from regular use, adds to the character of the lamp. However, if you wish to restore the shine, we recommend using a solution of mild detergent and warm water to wipe the lamp clean. Follow this with a dry, soft cloth, to remove any soap residue. Buff, to restore shine. We advise against using brass polish, it’s abrasive and its use could scrub away delicate engravings. The product comes with a 6 month warranty against any manufacturing defects and any other issues with the materials that have been used. The warranty does not cover damages due to usage of the product beyond its intended use and wear & tear in the natural course of product usage. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality All our products also have to pass 3 stages of stringent quality checks. So you only receive a product that scores high on both style and quality.

SKU Code: VALTTL62BL40438 Name: Princess Blue Cotton Shade Table Lamp With Wooden White Mango Wood Base (Wooden White & Blue) Net Quantity: 1 N Product Dimensions: 39.0 cm x 30.0 cm x 30.0 cm MRP: ₹5,199.00 (Incl. of all taxes) Bulb Holder Type: E 27 Wattage: 13 Number of Bulbs: 1 Shape: Coolie Secondary Material: Metal Wire Length (mm): 1500 Country of Origin: India Brand Name: By Pinecraft International Design Style: Abstract Shade Colour: Blue Shade Material: Cotton Primary Colour: White Power Source: Electic Plug Type: 2-Pin Shade Width (cm): 30.48 Shade Depth (cm): 30.48 Shade Height (cm): 17.78 Base Width (cm): 15.24 Base Depth (cm): 15.24 Needs Assembly: FALSE Material: Solid Wood Primary Room: Bed Room With Storage: FALSE Bulb Included: FALSE Lamp Type: Table Lamp Material Subtype: Mango Wood Warranty in Months: 0 Sold By: Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400002 Consumer Care Details: Reliance Retail Limited, 1st, 2nd & 3rd Floor, No. 259 and 276 Amarjyothi, Basaveshwara HBCS Layout, Domlur, Bengaluru, 560071 Telephone No.: 080-46666777 Email ID: hello@urbanladder.com Marketed By: Pinecraft International Pvt. Ltd,B - 32, Sector -88, Industrial Area, Phase -2, Noida, Uttar Pradesh - 201305 Manufactured By: Pinecraft International Pvt. Ltd,B - 32, Sector -88, Industrial Area, Phase -2, Noida, Uttar Pradesh - 201305 Fabric lamp shades– Use a soft bristle brush and dust the shade in long sweeping motions. To clean the plastic lining of the lampshade, use a soft cloth moistened with water, and wipe. Paper lamp shades– Simply dust the shade clean with a dry micro fibre cloth. Wooden lamp base–Wipe the base clean with a dry micro fibre cloth. To restore shine, use a soft cloth moistened a solvent-based furniture polish. Glass lamp base–Wipe the base with a soft cloth dampened with glass cleaning solution. Buff with a dry cloth to restore shine. Stainless steel base–Use a soft dampened cloth, dipped in warm water, and wipe down the base. Dry immediately using a soft towel. Brass lamps–Sometimes the patina that develops from regular use, adds to the character of the lamp. However, if you wish to restore the shine, we recommend using a solution of mild detergent and warm water to wipe the lamp clean. Follow this with a dry, soft cloth, to remove any soap residue. Buff, to restore shine. We advise against using brass polish, it’s abrasive and its use could scrub away delicate engravings. The product comes with a 6 month warranty against any manufacturing defects and any other issues with the materials that have been used. The warranty does not cover damages due to usage of the product beyond its intended use and wear & tear in the natural course of product usage. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality All our products also have to pass 3 stages of stringent quality checks. So you only receive a product that scores high on both style and quality.

Designed with the traditional classic style, this captivating wooden table lamp is a great lighting fixture to add a beautiful and natural element to any room. A sturdy wood base in with hand carving in centre and topped with a shade, and it casts a warm and soothing light, perfect for placing on your nightstand or side table beside sofa & Bed. The round hardback shade is a crisp blue linen fabric with light slubbing and a crude burlap wrap around the center. It is made of durable wood and comes with a solid base that ensures stability and with a convenient ON/OFF switch and 1.5 meter long wire, with tested and approved standard for perfect and safe lighting. Key Features Specifications Primary Material Wood Color White SKU HDDCTLSW00WT73875D Box Count 1 Warranty No warranty Dimensions Box Count 1 Brand Is Returnable No Set Content PC Warranty No warranty Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Wood Color White SKU HDDCTLSW00WT73875D Box Count 1 Warranty No warranty Dimensions Box Count 1 Brand Is Returnable No Set Content PC WARRANTY Warranty No warranty CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Designed with the traditional classic style, this captivating wooden table lamp is a great lighting fixture to add a beautiful and natural element to any room. A sturdy wood base in with timeless classic design, topped with a shade, casting a warm and soothing light, perfect for placing on your nightstand or side table beside sofa & Bed. The round hardback shade is a crisp blue linen fabric with light slubbing and a crude burlap wrap around the center. It is made of durable wood and comes with a solid base that ensures stability and with a convenient ON/OFF switch and 1.5 meter long wire, with tested and approved standard for perfect and safe lighting. Key Features Specifications Primary Material Wood Color White SKU HDDCTLSW00WT73895D Box Count 1 Warranty No warranty Dimensions Box Count 1 Brand Is Returnable No Set Content PC Warranty No warranty Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Wood Color White SKU HDDCTLSW00WT73895D Box Count 1 Warranty No warranty Dimensions Box Count 1 Brand Is Returnable No Set Content PC WARRANTY Warranty No warranty CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition