Receiving inbound customer calls

Customer service Executive Bpo Fresher 10th 12th job skills: Handling Inbound Customer calls (Domestic process) Catering to customer queries, requests through Calls (Voice Process) Keeping records of customer interactions and different transactions, recording details of complaints, comments, inquiries. Follow up to ensure that appropriate action has been taken on customer requests and complaints. Escalate unresolved customer requests, pass on grievances to higher departments for further investigation and clarification. Always check and ensure that Customer Service follow-up procedures are complete and meet time standards and regulations. Service customers by providing necessary product and service information while also resolving problems simultaneously Qualification: 10th 12th (Pass or Fail) Location: Chennai Timing: Full Time Salary: 10k to 15k For Freshers Exp: Freshers Benefits: OT + Incentives + Increments based on ur Performance ARREARS & FRESHERS / EXPERIENCE CAN ALSO APPLY. For Further More Details Contact Us: HR.DEVI PH - 91760 AND 74708

Duties and Responsibilities Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Providing customers with the organization s service and product information. Processing forms, orders, and applications requested by the customers. Identifying, escalating priority issues and reporting to the high-level management. Routing inbound calls to the appropriate resources. Following up complicated customer calls where required. Completing call notes and call reports as necessary and updating them in the CRM. Obtaining and evaluating all relevant data to handle complaints and inquiries. Recording details of comments, inquiries, complaints, and actions taken. Managing administration, communicating and coordinating with internal departments. Other duties as assigned. Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Keep records of all conversations in our call center database in a comprehensible way Meet personal/team qualitative and quantitative targets Requirements Previous experience in a customer support role Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively

Job Description: Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process / Non Voice Process & Technical Support Executive Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Excellent Communication Skills required for international voice calling process. - 0- 2 years call centre experience. - Freshers with good customer service skills would be preferred. - 5 days working culture (Monday to Friday). - Night Shift (6:30pm to 4:00 am). Responsibilities and Duties 1. Handling inbound / outbound calls 2. Handling their queries 3. Handling stock 4. Maintaining excel sheet 5. Checking with the delivery boy 6. Handling calls, emails etc Qualifications and Skills Minimum Qualifications: -10th To Graduation. Freshers & Experience are welcome Benefits No Target Fixed Shift Incentives Five Days Working Job Types: Full-time Location: Surat Salary: 15,000 to - 35,000.00 /month Working Days- Monday to Friday (Sunday -Saturday off) Call +91 8511539085 Website - www.votiko.com Where to Apply: All Eligible and Interested candidates need to send their updated resumes to Hr@votiko.com Please only call if you are qualified in above mentioned details. Regards, Votiko Team

Walk In Interview - Customer Cervices / Lead Generation Calls / Etc Communication Skills: Average English Required Freshers/ Exp Can Also Apply Job Profile - - Make Cold Calls To Customer - Handle Both Outbound/Inbound Calls Fixed Salary: 8500 To 10500 Inhand + Incentives + PF + Other Benefits Direct Interview In Direct Company - No Any Charges - Call Now 8454043464

Hiring For Customer Support And International BPO DESCRIPTION The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Role - Technical/Process Trainer Industry Type - BPO / Call Centre Employment Type - Full Time, Permanent Education - UG Any Graduate / Diploma / ITI Salary Package - 10k - 15k Experience - Fresher Benefits - Incentives + Increment based on knowledge ARREARS CAN ALSO APPLY For Further Information Contact us:- MR.GK gkgsinfotech2806@gmail.com 63823@86599

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behaviour. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner. Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives. Keep records of all conversations in our call center database in a comprehensible way. Meet personal/team qualitative and quantitative targets Requirements. Previous experience in a customer support role. Strong phone and verbal communication skills along with active listening. Customer focus and adaptability to different personality types.

By adding powerful, affordable BPO services, customer experience and agent efficiency is improved. Inbound and outbound calls from current and potential customers are part of BPO operations, including accounting, payment processing, IT services, and human resources. visite website:- https://www.fivesdigital.com/business-process-outsourcing-services

Roles and Responsibilities * Web chat Inbound role deals with a number of incoming calls / Chat / Emails pertaining to the clients business. * The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. * Take a high volume of inbound Customer chat with a friendly and positive note, gives precise and correct information about the query to the customer * Resolve Customer problems in a timely manner *Take Ownership & Deliver on Customer commitments Desired Candidate * Good spoken English and Writing Skills. * Computer literate e.g. Word, Internet Explorer, Excel * Good comprehension skills Qualification: any Graduation / Diploma /ITI Experience: Fresher Salary: 11 k - 14 k Per Month Job Location: T.nagar, Perungudi & Mount Road. Benefits: PF, Medical Insurance. Arrears Candidates Also Apply. Share your Friends about this job Offer. For more details call us to feel free, Ms. Brindha -HR gsbrindha2021@gmail.com 73582 / # 32554

HIGHEST PAYING JOB IN SURAT FOR INTERNATIONAL CUSTOMER SUPPORT EXECUTIVE ROLE. ||UK SHIFT/NIGHT SHIFT||- (MUST BE FLUENT IN ENGLISH) The candidate should be able to understand, Articulate, and respond in English. Hence the candidate should look at clients queries with excellent communication skills in English (both in oral and written.) We need a candidates from BPO or customer support background and who are interested to work in night shift. Resolving customer queries that maintain a high standard of customer service. Handling Inbound & Outbound calls, making follow-up of calls. Job Requirements: Experience candidate can apply in Customer service executive role. We want a Candidate who has a good command of English. Basic knowledge of Excel. Flexible to work in a challenging work environment. Result Oriented. Must be comfortable with night shift Must be comfortable for Calling. Handling inquiries coordinating/following up accordingly. Good knowledge of MS-office and should have basic internet knowledge. Proven experience as a telesales representative or other. Ability to learn about products and services and describe/explain them to prospects. Major Duties and Responsibilities: Lead in Handling Telephonic Inquiries. Build sustainable relationships and trust with customer accounts through open and interactive communication. Identifying and assessing customers needs to achieve satisfaction. Providing appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

We are hiring for US/ UK Working Hours/ Shift Resolve customer queries that a high standard of customer service is maintained. Handling Inbound & Outbound calls Making follow-up calls and fixing appointments Handling the Customer queries. Required Knowledge, Skills, and Abilities: Experience candidate can apply in Customer service. We want a Candidate who has a good command in English (Excellent communication in English). Basic knowledge of Excel. Flexible to work in a challenging work environment. Result Oriented. Must be comfortable with night shift Must be comfortable for Calling. Handling inquiries coordinating/following up accordingly. Good knowledge of MS-office & basic internet. Major Duties and Responsibilities: Lead Handling Handle Telephonic Inquiries Must have Good Communication Skills. Build sustainable relationships and trust with customer accounts through open and interactive communication. Salary: 15,000 to - 30,000.00 /month Working Days- Monday to Friday (Sunday -Saturday off) Website - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

Job Title: Voice Process Attending calls & resolving customer queries over. Manage inbound and outbound customer calls in a timely manner Identify customers needs and wants, clarifying information whenever possible Requirements Qualification: Undergraduate/ Graduate/ Post Graduate. Eligibility Willingness to work in Voice process Must have good English Communication Languages: Tamil, Malayalam, Kannada & Telugu Candidate Desired Profile Qualification: any Graduate / Diploma / ITI / 12 th Experience: Fresher Salary: 9 k - 14 k (Training Period) Job Location: T.Nagar, Perungudi & Mount Road Benefits: after Training Salary Will be Increased Medical Insurance Provident Fund Immediate joining process Share your Friends about this job Offer. If you are Interested and ready to join Immediately Contact, Ms. Brindha -HR gsbrindha2021@gmail.com 73582 / # 32554

Openings for International Voice process Functional Area: Customer Service/Call Centre/BPO,IT Openings for International Voice process-UK Shift-Chennai Ambathur Call YAMUNA-HR @ 73053 and 23220 Designation: Customer Support Executive / Sr Customer support executive for UK Voice process. Roles and Responsibilities: 1. Candidate must have excellent communication skills. 2. Handling Inbound & Outbound only. 3. Ability to handle customer calls Educational Qualification: Graduate or HSC with 6 months of Experience Other Benefits: Transport at free of cost (Both Pick up & Drop) Process: UK Banking Process

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