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Job Description: We are currently looking to hire 10 to 15 people to be a part of our amazing customer service team. This is an exciting job opportunity and we are looking to hire applicants who enjoy working in a challenging and fun environment. Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. His responsibility is to Follow-up with participants within a Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Hindi & Tamil language is must Basic Knowledge in networking and operating system is must

Job Description: Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided. Follow up customer calls made wherever is necessary Should be able to answer to emails timely ensuring adherence to the process standards. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. Education and Experience:- Graduate or equivalent Proficient in relevant computer applications Required language proficiency, especially ENGLISH. Added advantage:- Knowledge or some experience in a call centre or customer service environment Good data entry skills Key Competencies and Skills:- Strong problem solving abilities on technical Verbal and written communication skills Listening skills Problem analysis and problem solving Attention to detail Team work High level of professionalism 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Job Description: Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided. Follow up customer calls made wherever is necessary Should be able to answer to emails timely ensuring adherence to the process standards. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. Education and Experience:- Graduate or equivalent Proficient in relevant computer applications Required language proficiency, especially ENGLISH. Added advantage:- Knowledge or some experience in a call centre or customer service environment Good data entry skills Key Competencies and Skills:- Strong problem solving abilities on technical Verbal and written communication skills Listening skills Problem analysis and problem solving Attention to detail Team work High level of professionalism 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr.votiko@gmail.com with the subject line as "Job: CS Executive".

Manage Large Amounts of Incoming Calls generate Sales Leads identify and Assess Customers Needs to Achieve Satisfaction build Sustainable Relationships and Trust with Customer Accounts Through Open and Interactive Communication provide Accurate, Valid and Complete Information By Using the Right Methods/tools meet Personal/customer Service Team Sales Targets and Call Handling Quotas handle Customer Complaints, Provide Appropriate Solutions and Alternatives Within the Time Limits; Follow Up to Ensure Resolution.

Job Description: Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process / Non Voice Process & Technical Support Executive Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Manage large amounts of incoming calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Job description: Provide information about order status to customers. Understand customer complaints and forward them to relevant department. Customer Satisfaction. Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Identifying and assessing customers needs to achieve satisfaction Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Location: Surat Salary: 13,000 to - 35,000.00 /month Working Days- Monday to Friday (Sunday -Saturday off) Call +91 8511539085 Website - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr.votiko@gmail.com

Description The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures • Maintain basic knowledge of client products and/or services • Prepare complete and accurate work including...

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HIGHEST PAYING JOB IN SURAT FOR INTERNATIONAL CUSTOMER SUPPORT EXECUTIVE ROLE. ||UK SHIFT/NIGHT SHIFT||- (MUST BE FLUENT IN ENGLISH) The candidate should be able to understand, Articulate, and respond in English. Hence the candidate should look at clients queries with excellent communication skills in English (both in oral and written.) We need a candidates from BPO or customer support background and who are interested to work in night shift. Resolving customer queries that maintain a high standard of customer service. Handling Inbound & Outbound calls, making follow-up of calls. Job Requirements: Experience candidate can apply in Customer service executive role. We want a Candidate who has a good command of English. Basic knowledge of Excel. Flexible to work in a challenging work environment. Result Oriented. Must be comfortable with night shift Must be comfortable for Calling. Handling inquiries coordinating/following up accordingly. Good knowledge of MS-office and should have basic internet knowledge. Proven experience as a telesales representative or other. Ability to learn about products and services and describe/explain them to prospects. Major Duties and Responsibilities: Lead in Handling Telephonic Inquiries. Build sustainable relationships and trust with customer accounts through open and interactive communication. Identifying and assessing customers needs to achieve satisfaction. Providing appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

Immediate opennings For International Voice Process Roles and Responsibilities Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Prepare product or service reports by collecting and analyzing customer information. Contribute to team effort by accomplishing related results as needed. Desired Candidate Profile Customer care, problem solving, Resolving Conflict Perks and Benefits Benefits: Cab facilities (Within the boundary limits) Excellent Growth Huge Incentives Job location: Chennai Regards: HR. DEVI PH - 91760 -74708

Establishes entry priorities. Processes customer and account source documents by reviewing data for deficiencies. Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution. Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format. Maintains data entry requirements by following data program techniques and procedures. Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data. Purges files to eliminate duplication of data. Tests customer and account system changes and upgrades by inputting new data.

Job description: The candidate should be able to understand and respond in English. We need candidates from BPO or customer support background. Ask questions to understand customer requirements Maintains database by entering and verifying the data Go the Extra Miles to meet sales quota and facilitate future sales Required Experience, Skills, and Qualifications: Proven experience as a telesales representative or other sales/customer service role Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skills Outstanding negotiation skills with the ability to resolve issues and address complaints. Identifying and assessing customers needs to achieve satisfaction - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Location: Surat Salary: 13,000 to - 35,000.00 /month Working Days- Monday to Friday (Sunday -Saturday off) Call +91 8511539085 Website - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr.votiko@gmail.com

IMMEDIATE OPENINGS FOR NON VOICE JOB IN FRESHER Roles and Responsibilities Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Prepare product or service reports by collecting and analyzing customer information. Contribute to team effort by accomplishing related results as needed. BPO Voice and Non Voice Jobs in Chennai. Eligibility: 10th/12th/Any Basic Graduation With Good Communication skill for BPO Voice Process and Typing Skill for BPO Non Voice Process. Experience: Freshers Salary: 8 k to 15k Based on Knowledge. Further Details Contact HR.DEVI PH. 91760 AND 74708

Excellent opportunity To Work With (Freshers and Experienced Can Apply) USP:: UK Shifts Contact Person: INDHU -HR @@ 89396 and 4091 Documents Required: Aadhaar Card and Educational Documents (Graduation Certificates) Salary: 12k to 15k Location: Around chennai Qualifiction: > Any degree Fresher Can Apply > UG With fresher and 1 Year Exp Can Apply > B-Tech With fresher and 1 Year Exp Can Apply Pls go through the below mentioned Job Description: - Provide exceptional customer support when communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets over the telephone, via email - Analyze customer reported information to identify problems and concerns. - Perform problem research and testing when necessary. - Deliver high quality and timely resolutions to problems. - Initiate follow-up to other service areas when appropriate. - Track and manage resolution of software deficiencies on customer's behalf. - Successfully answer questions on technical aspects of the software applications. - Perform other duties and responsibilities as necessary. Regards and Thanks

Maintains database by entering new and updated customer and account information. Prepares source data for computer entry by compiling and sorting information. Establishes entry priorities. Processes customer and account source documents by reviewing data for deficiencies. Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution. Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.

Processes customer and account source documents by reviewing data for deficiencies. Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution. Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format. Maintains data entry requirements by following data program techniques and procedures. Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data. Combines data from both systems when account information is incomplete. Purges files to eliminate duplication of data.

Present, promote and sell products/services using solid arguments to existing and prospective customers Perform cost- benefit and needs analysis of existing/potential customers to meet their needs Establish, develop and maintain positive business and customer relationships Reach out to customer leads through cold calling Expedite the resolution of customer problems and complaints to maximize satisfaction Achieve agreed upon sales targets and outcomes within schedule Coordinate sales effort with team members and other departments

Establishes entry priorities. Processes customer and account source documents by reviewing data for deficiencies. Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution. Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format. Maintains data entry requirements by following data program techniques Purges files to eliminate duplication of data. Tests customer and account system changes and upgrades by inputting new data.

Establishes entry priorities. Processes customer and account source documents by reviewing data for deficiencies. Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution. Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format. Maintains data entry requirements by following data program techniques and procedures. Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data.

Establishes entry priorities. Processes customer and account source documents by reviewing data for deficiencies. Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution. Enters customer and account data by inputting alphabetic and numeric Purges files to eliminate duplication of data. Tests customer and account system changes and upgrades by inputting new data.

Dear Candidates Apply only if you have Amazing Communication Skills. We are hiring for an International Voice Campaigns Customer Service, Customer Support, Sales, Technical Support & Many More profiles. Job Profile -Take calls from International Customers (UK or US) -Understand their issues regarding the product -Provide best resolution for the same -Its end to end Customer Support Required candidates with Good English 5 Days working + Cabs + Meals + Insurance Undergrad Fresher or Grad fresher all can apply If you have experience then you will get a better salary Salary Range: 16,000/- to 19,000/- Plus Huge Incentives For more details feel free to call or what's app All the help will be provided to clear the Interview (No Charges At All) Thanks and Regards HR Manish

Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem solving process Follow up with customers, provide feedback and see problems through to resolution Utilize excellent customer service skills and exceed customers expectations Ensure proper recording, documentation and closure Recommended procedure modifications or improvements Preserve and grow your knowledge of help desk procedures, products and services Requirements Proven working experience in providing Help Desk support Proficiency in English Working knowledge of help desk software, databases and remote control Strong client-facing and communication skills Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

Roles and Responsibilities Resolves product or service problems by clarifying the customer's complaint. selecting and explaining the best solution to solve the problem. expediting correction or adjustment, following up to ensure resolution. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Contribute to team effort by accomplishing related results as needed. Candidate Desired Profile Qualification: any Graduate / Diploama Experience: Fresher Salary: 11 k- 16 k Job Location: Perungudi, Sholinganallur & Mount Road Other Skills: Excellent Communication Refer / Share your Friends about this job Offer. For more details call us to feel free, Ms. Brindha -HR gsbrindha2021@gmail.com 73582 / # 32554

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The bespoke package also includes selected best hotels, travel vehicles, rented vehicles, tour and flight API integration for travel agents, etc. Generally airline reservations system practicality includes the internet Booking Engines for reservation, reservation/booking management, airline hosting system and services, airline programming, fares engine, web booking engine applied statistical module, airline inventory hosting & management, airline IBE hosting, XML interfaces for distribution of airline system information, and factor reservations, full GDS A & B reservation property, direct access from all GDS systems for reservations, GDS E-Ticketing. And additionally includes Amadeus, Sabre, WorldSpan, Galileo, and Abacus. And additionally cover the interline with different airlines, IATA Interline E-ticket, IDEC Interline Settlement for IET, flying field Departure system module, PNL send to different flying field Departures management Systems, flying field genus Apis(APP) transmissions, Reservation reportage Modules, third party system interfaces, ascendible information system for all sizes of airline, and Hosting of different systems. In-Flight Reservation System we have a tendency to process the Airline Inventory Management, Airline Hosting System, Reservation Management, Booking Engine, B2C – user Reservation, B2B – Travel Agents Reservation, For IATA and non-IATA Agents, E-ticketing, Third Party Insurance, XML Out, Airline Mobile Booking App each robot and iOS. GDS Solutions: That has full management of all of your sales shops and simplifies your sales operations with our Global Distribution System that is totally integrated into our system. Our GDS solutions develop communication and visibility with travel concern and save time, money and above on booking processes with interactive, real-time data on airline seats and availability. The most effective online booking engine provides the quickest manner for flight reservations online through their user-friendly interface. The installation of an airline reservation system by travel businesses acts as a strong flight search software system. The logical and productive application of the online air ticket booking system helps the end client of the company in choosing the most effective package offer by some distributors. We offer ancient GDS platforms, codeshare links, and interlines carriers to modify you to optimize and extend the reach of your airline company. And we provide end to end airline reservation systems for the aviation business which includes PSS, Distribution, Analytics, Frequent Flyer, IBE and far additional. Additionally, to the present, we have a tendency to do facilitate airlines to further aggregate and distribute their contents generally through other channels like GDS systems, OTA and IBE for airlines. Our web-based Airline Reservations System is a complete FlightsLogic airline management solution and has been designed to be easy for users to learn and operate. The system allows scheduling, booking, reporting, customer management, and other functions. It saves the time of the customer when booking tickets and gets to know when the flight is delayed. The air ticket agencies will get an SMS alert when the flight is delayed and then they can inform the passengers. The customer can book tickets at any time, anywhere easily. Through Airline Reservation System, you can track your passengers purchasing preferences and with this, you can promote special flight packages to your existing passengers. With an online airline reservation system, the presence of travel companies becomes global. So, a modern, flexible and robust reservation system is now needed for travel agencies. To be competitive in the market in terms of turnover, goodwill and profit generation it is necessary for the airline companies to have an effective reservation system. As a professional Travel Service provider company, we have the proficiency to deliver the best airline reservation system solution for the bespoke needs of any Travel Industry. Our team of experienced professionals provides you the best possible help to make your travel business to the next level. Its Primary Advantages Are: • Easy to book tickets • Saves time and money • Provides every information about flight • Mobile availability • Easy refund policies • Available for both domestic and international airlines For more details, Pls visit our Website: https://www.flightslogic.com/airline-reservation-system.php