Roommates family wall

Vedas Exports Zahi Bird Family Wall Décor Key Features Specifications Primary Material Iron Color Multi Color SKU HDGLWAIR00MC78417M Box count 1 Dimensions 121.92 x 2.54 x 48.26 cm Warranty No SLA SLA Vendor SLA Customer Redressal Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: [email protected] Return, Exchange & Cancellation EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Add to your home office living room bedroom decor with this handcrafted wall arts piece. It will give an elegant look to your home decor. Attractive and eye catcher look with royal finish also for a batter match with your interior decoration Great for gifting during weddings, anniversaries, house warming ceremonies, new venture, award ceremonies etc. This wall arts watch it reflect in all directions adding to the amazing effect that gives perfect addition to your home decor. This wall decor features a beautiful tree motif, which complements a nature inspired decor. It is an excellent enhancement for a modern home decoration. It can place this wall decor in your dining room or on your living room to add a unique touch to your home decor. Key Features Specifications Primary Material Iron Color Multi Color SKU HDGLWAIRMTMC79644M Box Count 1 Warranty No Warranty Dimensions Box Count 1 Brand Is Returnable No Set Content 1 Wall Décor# Warranty No Warranty Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Iron Color Multi Color SKU HDGLWAIRMTMC79644M Box Count 1 Warranty No Warranty Dimensions Box Count 1 Brand Is Returnable No Set Content 1 Wall Décor# WARRANTY Warranty No Warranty CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Add to your home office living room bedroom decor with this handcrafted wall arts piece. It will give an elegant look to your home decor. Attractive and eye catcher look with royal finish also for a batter match with your interior decoration Great for gifting during weddings, anniversaries, house warming ceremonies, new venture, award ceremonies etc. This wall arts watch it reflect in all directions adding to the amazing effect that gives perfect addition to your home decor. This wall decor features a beautiful tree motif, which complements a nature inspired decor. It is an excellent enhancement for a modern home decoration. It can place this wall decor in your dining room or on your living room to add a unique touch to your home decor. Key Features Specifications Primary Material Iron Color Multicolour SKU HDGLWAIR00MC79779M Warranty No Dimensions Product Dimensions cm Box Count 1 Brand Is Returnable No Set Content 1 Wall Decor Warranty No Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition Features DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Iron Color Multicolour SKU HDGLWAIR00MC79779M Warranty No Dimensions Product Dimensions cm Box Count 1 Brand Is Returnable No Set Content 1 Wall Decor WARRANTY Warranty No CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition Features

Add to your home office living room bedroom decor with this handcrafted wall arts piece. It will give an elegant look to your home decor. Attractive and eye catcher look with royal finish also for a batter match with your interior decoration Great for gifting during weddings, anniversaries, house warming ceremonies, new venture, award ceremonies etc. This wall arts watch it reflect in all directions adding to the amazing effect that gives perfect addition to your home decor. This wall decor features a beautiful tree motif, which complements a nature inspired decor. It is an excellent enhancement for a modern home decoration. It can place this wall decor in your dining room or on your living room to add a unique touch to your home decor. Key Features Specifications Primary Material Iron Color Multi Color SKU HDGLWAIRMTMC79644M Box count 1 Dimensions 91.44 x 2.54 x 60.96 cm Set content 1 Wall Décor Warranty No SLA SLA Vendor SLA Customer Redressal Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: [email protected] Return, Exchange & Cancellation EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Wall creeper Botanically known as Ficus pumila from Moraceae family. Common names are Ficus Repens, Creeping Fig, wall creeper etc

DeCorner Wall Sticker Almirah Self Adhesive Wall Papers for Wall - Waterproof, Scratch Proof & Oil Proof Wall Sticker for Living Room & Bedroom - Wall Sticker for Kitchen - PVC Wall Sticker - Multi Size Wallpaper Roll (40cm x 300cm) Name: DeCorner Wall Sticker Almirah Self Adhesive Wall Papers for Wall - Waterproof, Scratch Proof & Oil Proof Wall Sticker for Living Room & Bedroom - Wall Sticker for Kitchen - PVC Wall Sticker - Multi Size Wallpaper Roll (40cm x 300cm) Material: Vinyl Type: Fridge Ideal For: All Purpose Theme: Home Product Length: 84 Inch Product Height: 1.5 Inch Product Breadth: 39 Inch Net Quantity (N): 1 The wallpaper can refresh the looks of your Door, Almirah kitchen, bedroom, living room, dining room, house, home bar, entrance way, counter, kitchen sink and stove, kitchen counter, backslash, stairs, as a decoration to parties and so on. Features: 100 percent brand new - designed for daily usage - waterproof, oil proof and dust proof for a long term usage without wear. Function: Decorate your house make your family new. Easy to apply, removable,durable and moisture resistance - made from removable self-adhesive Vinyl material, non-toxic and will never damage your walls - no transfer film needed, simply peel and stick. Note: Please calculate the dimension before purchase. Easy to use - stick and peel wallpaper must from the top to bottom. Country of Origin: India

Our brand Elegant Arts And Frames believes to provide good quality products to our customers so that customers will get satisfaction as they want. Our first priority is to provide the best product to our customers. We are making a product with good quality so that we can fulfill our customer needs. Perfect Home Decor: An exquisite home decoration to bring a spark of beauty into your house hold. Whether it's your living room, bedroom, your lounge, bathroom or wherever you deem it fit, this Indian decor wall mirror is an ideal addition for your home as bath room mirror, decorative mirror, makeup mirror, basin mirror, face mirror etc. Sturdy and Durable: This unique decoration artwork from India is made from top quality and eco-friendly fiber and this wall mirror will live in your home to always give you smile on your face. You Can Use It As Wall Mirror Unique Gift for your loved ones on special occasions such as house warming ceremony and festivals. Protective Packaging: Quality Glass Developed Packaging That Helps Ensure Safe.Perfect Gift Item: A perfect gift idea for your friends, family members, friends and loved one especially Indians or those that love India during special events like house warming party, Diwali, New Year, Birthday etc. SKU Code: VDWDWA71ML19505 Name: Alexander Wall Mirror (Simple Configuration, Cream, White & Brown) Net Quantity: 1 N Product Dimensions: 1.0 cm x 38.0 cm x 53.0 cm MRP: ₹4,656.00 (Incl. of all taxes) brand_name: By Elegant Arts & Frames needs_assembly: FALSE Material: Glass Primary Room: Bed Room With Storage: FALSE Quality Promise Slug: /quality-glass Material Subtype: Glass Wall Mounted: Yes Package Contains: 1 Wall Mirror Mount Type: Wall Mounted Country of Origin: INDIA Sold By: Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400002 Consumer Care Details: Reliance Retail Limited, 1st, 2nd & 3rd Floor, No. 259 and 276 Amarjyothi, Basaveshwara HBCS Layout, Domlur, Bengaluru, 560071, Telephone No.: 080-46666777, Email ID: hello@urbanladder.com Marketed By: Elegant Arts and Frames,Srinilayam, Peringavu, Thiruvambady, Thrissur, Kerala - 680022 Manufactured By: Elegant Arts and Frames,Srinilayam, Peringavu, Thiruvambady, Thrissur, Kerala - 680022 Clean with dry soft cotton cloth We have specialised quality control measures to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us. Please check for the following: -       Stains on the product(s) -       Stitching inconsistency -       More than a 3% variation in size Depending on the nature of the defect, we will either replace the product or refund  the purchase amount. Please contact us within 7 days of receiving the product. Please email us at hello@urbanladder.com. We will attend to your query within two business days. Please ensure that all tags and labels are intact and the product is unused. Please email us photographs of the defect along with the order number and item code. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. All our glass come without scratches or chips Each product has gone through a stringent quality checking process in 3-stages, with a checkpoint of over 50 quality aspects We work very closely with our vendors to ensure best-in-class quality of raw material and finished designs. NOTE: Urban Ladder makes all efforts to ensure that products with wood finishes like Teak, Mahogany etc are colour matched to ensure minimum variations between other products of the same colour. There could be minor variations in colour especially over different batches of products over a period of time.  Please consider this while adding products to your existing furniture set.  

Our brand Elegant Arts And Frames believes to provide good quality products to our customers so that customers will get satisfaction as they want. Our first priority is to provide the best product to our customers. We are making a product with good quality so that we can fulfill our customer needs. Perfect Home Decor: An exquisite home decoration to bring a spark of beauty into your house hold. Whether it's your living room, bedroom, your lounge, bathroom or wherever you deem it fit, this Indian decor wall mirror is an ideal addition for your home as bath room mirror, decorative mirror, makeup mirror, basin mirror, face mirror etc. Sturdy and Durable: This unique decoration artwork from India is made from top quality and eco-friendly fiber and this wall mirror will live in your home to always give you smile on your face. You Can Use It As Wall Mirror Unique Gift for your loved ones on special occasions such as house warming ceremony and festivals. Protective Packaging: Quality Glass Developed Packaging That Helps Ensure Safe.Perfect Gift Item: A perfect gift idea for your friends, family members, friends and loved one especially Indians or those that love India during special events like house warming party, Diwali, New Year, Birthday etc. SKU Code: VDWDWA71WH19528 Name: Rian Wall Mirror (White, Simple Configuration) Net Quantity: 1 N Product Dimensions: 3.0 cm x 92.0 cm x 137.0 cm MRP: ₹38,296.00 (Incl. of all taxes) brand_name: By Elegant Arts & Frames needs_assembly: FALSE Material: Glass Primary Room: Bed Room With Storage: FALSE Quality Promise Slug: /quality-glass Material Subtype: Glass Wall Mounted: Yes Package Contains: 1 Wall Mirror Mount Type: Wall Mounted Country of Origin: INDIA Sold By: Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400002 Consumer Care Details: Reliance Retail Limited, 1st, 2nd & 3rd Floor, No. 259 and 276 Amarjyothi, Basaveshwara HBCS Layout, Domlur, Bengaluru, 560071, Telephone No.: 080-46666777, Email ID: hello@urbanladder.com Marketed By: Elegant Arts and Frames,Srinilayam, Peringavu, Thiruvambady, Thrissur, Kerala - 680022 Manufactured By: Elegant Arts and Frames,Srinilayam, Peringavu, Thiruvambady, Thrissur, Kerala - 680022 Clean with dry soft cotton cloth We have specialised quality control measures to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us. Please check for the following: -       Stains on the product(s) -       Stitching inconsistency -       More than a 3% variation in size Depending on the nature of the defect, we will either replace the product or refund  the purchase amount. Please contact us within 7 days of receiving the product. Please email us at hello@urbanladder.com. We will attend to your query within two business days. Please ensure that all tags and labels are intact and the product is unused. Please email us photographs of the defect along with the order number and item code. Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above. We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to  Returns Policy Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts. All our glass come without scratches or chips Each product has gone through a stringent quality checking process in 3-stages, with a checkpoint of over 50 quality aspects We work very closely with our vendors to ensure best-in-class quality of raw material and finished designs. NOTE: Urban Ladder makes all efforts to ensure that products with wood finishes like Teak, Mahogany etc are colour matched to ensure minimum variations between other products of the same colour. There could be minor variations in colour especially over different batches of products over a period of time.  Please consider this while adding products to your existing furniture set.  

Give your home and office spaces a natural uplift with this Jairo Engineerwood wall shelf. Made up of high-quality thick metal pipes, this wall-mounted shelf is surely going to enhance your interior spaces. The entire piece features shelves of different sizes giving it a multi-dimensional look that gives off a unique appeal. This can rightly serve as a stylish wall shelf that is perfect for all kinds of interior themes, be it ethnic or contemporary. You can accommodate your favorite knick-knacks, everything from photo frames to showpieces on the shelves, and turn the entire edifice into one aesthetic home decor accent. So quickly get this crafty wall shelf home and be prepared to receive tons of compliments from your family and friends. Key Features Specifications Primary Material Metal+Mdf Color Black Length 23.5 Breadth 6.25 Height 15 SKU FOOCWSMLMTBL68332I Warranty 1 Year from the billing date against manufacturing defect only. Finish Type Matt Room Type Occasional SLA SLA Standard SLA for Evok Customer Redressal Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: [email protected] Return, Exchange & Cancellation EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Give your home and office spaces a natural uplift with this Jairo Engineerwood wall shelf. Made up of high-quality thick metal pipes, this wall-mounted shelf is surely going to enhance your interior spaces. The entire piece features shelves of different sizes giving it a multi-dimensional look that gives off a unique appeal. This can rightly serve as a stylish wall shelf that is perfect for all kinds of interior themes, be it ethnic or contemporary. You can accommodate your favorite knick-knacks, everything from photo frames to showpieces on the shelves, and turn the entire edifice into one aesthetic home decor accent. So quickly get this crafty wall shelf home and be prepared to receive tons of compliments from your family and friends. Key Features Specifications Primary Material MetalMdf Color Black SKU FOOCWSMLMTBL68332I Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 23.5 Breadth cm 6.25 Height cm 15 Brand Is Returnable No Warranty 1 Year from the billing date against manufacturing defect only. Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material MetalMdf Color Black SKU FOOCWSMLMTBL68332I Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 23.5 Breadth cm 6.25 Height cm 15 Brand Is Returnable No WARRANTY Warranty 1 Year from the billing date against manufacturing defect only. CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

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An accent mirror is ideal for making the most of your walls. Besides offering reflective functionality (everyone can use a quick preen on their way out the door), they also can help make a space feel larger, and add a decorative touch in keeping with a room's style. A perfect gift idea for your friends, family members, friends and loved one especially Indians or those that love India during special events like house warming party, Diwali, New Year, Birthday etc A perfect reflection of rustic and contemporary elements, this round accent mirror brings a touch of natural style to any arrangement in your home. Versatile designed mirror, may be used as standalone vertical, mounted vertical or mounted horizontal An exquisite home decoration to bring a spark of beauty into your house hold. Whether it's your living room, bedroom, your lounge, bathroom or wherever you deem it fit, this Indian decor wall mirror is an ideal addition for your home. Key Features Specifications Primary Material Glass & Iron Color Multicolour SKU HDGLMRIR00MC79750M Warranty No Dimensions Product Dimensions cm Box Count 1 Is Returnable No Set Content 1 Wall Decor Warranty No Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1.In case of cancellation within 24 hours of placing the order, refund will be initiated after 2.5% deduction of order value as a convenience fee. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition Features

This is a wooden wall bell telephone in excellent working condition. the telephone has all original and working parts .the wood is pure teak and the bell rings like olden times *Tring Tring* which brightens the room ...our many guest have always found the telephone very fascinating and is a good conversation piece...you could also gift it to your family and friends ... excellent decor and excellent gift item...value of this product is always going up ...thanks you... No offers will be replied or entertained...prices is fix for this telephone...

This piece arrives fully assembled and ready to hang right out of the box with keyholes pre-installed for effortless installation.Metal Art to enhance your own home decor or give this decorative wall art as a gift to family and friends.Lightweight and easy to hang with a recycled material construction and pre-installed mounting hardware Key Features Specifications Primary Material Iron Color Gold SKU HDGLWAIR00GL78712M Box Count 1 Warranty No Warranty Dimensions Box Count 1 Brand Is Returnable No Warranty No Warranty Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Iron Color Gold SKU HDGLWAIR00GL78712M Box Count 1 Warranty No Warranty Dimensions Box Count 1 Brand Is Returnable No WARRANTY Warranty No Warranty CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

This piece arrives fully assembled and ready to hang right out of the box with keyholes pre-installed for effortless installation.Metal Art to enhance your own home decor or give this decorative wall art as a gift to family and friends.Lightweight and easy to hang with a recycled material construction and pre-installed mounting hardware Key Features Specifications Primary Material Iron Color Multi Color SKU HDGLWAIR00MC78713M Box Count 1 Warranty No Warranty Dimensions Box Count 1 Brand Is Returnable No Warranty No Warranty Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Iron Color Multi Color SKU HDGLWAIR00MC78713M Box Count 1 Warranty No Warranty Dimensions Box Count 1 Brand Is Returnable No WARRANTY Warranty No Warranty CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition